Friendly staff that is always available to help. Inside the store there's a watch repair shop, that…read moreI have yet to try. Great place to find stocking stuffers and unique gifts for littles and adults. They also carry the most delicious pies! Pros: -Friendly staff -Parking lot -little nicknacks -pies Cons: -none

Good ole Ace hardware is always there for ya. It really is…read morethe most helpful place! Everybody that works there is welcoming and friendly. We fill our propane here every time. Over the years I have been able to count on them. This visit was to replace our trailer key that got melted last week camping. It was well, it was melted but still worked but barely. I had been to HD earlier in the day for other things and attempted to have them copy it. They couldn't. I thought well I bet Ace can.. and I was right! David spent some time on it for sure, he even tried different methods. I am happy to report I just checked the keys and they ALL 3 work! Ace is the place!

I really enjoy shopping at this store - all the associates are friendly, helpful and freely offer…read moreadvice. The layout is organized and it's easy to find what you're looking for, but if you can't find something it seems an associate is always nearby to help. The cashiers are quick and efficient, and a new one shows up quickly when the line gets long so there's never a long wait. You can also order ahead and do "curbside" pickup. There is a separate building dedicated to grilling supplies and accessories. They have a large and wide selection of pellets, briquettes, wood chips and a mind-bending wall of seasonings. There is a good garden section in back with a modest selection of quality plants that you can trust.

The store is a neighborhood treasure. First, the staff is amazing. They are knowledgeable, friendly…read moreand always willing help with any questions.

We had such a great experience today at Orinda hardware. Manuel was a true superstar and helped us…read morefind everything we needed and even let my son help with mixing the paint cans. It is wonderful to shop local and Orinda hardware makes it special and meaningful.

Sadly my recent experience trying to return something I bought just two days prior with a receipt…read morewas such an unpleasant one that I will not be returning. The manager insinuated that I was lying about what an employee had told me about the return policy, and made a point to tell me that he would accept my return "this one time, but never again." This was a matter of two items amounting to $20. This is a way to lose customers.

Thank you to Monica for helping me solve my issue with my whiteboard after it had fallen off my…read morewall multiple times from just double sided tape. She made this solution of using brackets herself and even demonstrated how to do it in the store. I'm not a handy man once so ever, but when I got home it was extremely easy to do.

Just had two items and wanted to add a 26" bike inner tube. The inner tubes were LOCKED ($15 item)…read more I walked up to the cashier at register #1 and ask to have a bike inner tube unlocked. She told me someone would meet me there. I waited 10 minutes and nobody came. While waiting I saw multiple people walk in and get assistance. My purchase was only $50, I'm sure they don't care about lost business BUT it will be a long time before I return to an ACE location ANYWHERE! They have turned into Home Depot, plenty of people working but nobody taking care of business!

I've been to a lot of hardware stores over the years, and the Ace in Pleasant Hill continues to…read morestand out. The store is always incredibly clean, well-organized, bright, and easy to navigate. No matter what project I'm working on, they seem to have exactly what I need, and their selection is far better than you'd expect from a neighborhood hardware store. What really sets this location apart is the customer service. Every employee I've interacted with has been friendly, knowledgeable, and genuinely eager to help. A special thank you to Harley in the paint department. Harley was exceptionally patient, thorough, and took the time to answer all of my questions without making me feel rushed. It's rare to find that level of service these days, and it made a huge difference in my experience. If you're looking for a hardware store with great products, a welcoming atmosphere, and employees who truly care about helping customers, this Ace is hard to beat. Highly recommend! Pricing is worth it for the customer service you get. I'm pleased with the cost of goods etc.

Excellent local hardware store with good prices, selection and excellent customer service. I'm so…read morehappy ACE is back! And they have delicious frozen fruit pies in their freezer case from a local pie maker in Ripon...ACE is the place to go for home improvement supplies.

What can I say, ace is the place. They have a lot of merchandise for home repairs, gardening and…read moremore. I have been here a few times for things and the service is good. They also can duplicate keys and I came in for that recently. Decent store for your hardware needs.

I love having this Ace nearby, very handy…read more Just one thing that bothered me today, the young gentleman cashier, (tall, short beard, glasses). I couldn't tell if he was blatantly trying to be rude, or if it's a personality defect. But please, don't be unprofessional (and try to act like you're on set of Stranger Things) when greeting customers and saying goodbye, at check-out. It's off-putting. I will avoid your lane the next time I'm there.

I came to Pedrotti to pick up a random item to help out my dad, I did ask for assistance because I…read moredidn't find what I needed, the gentleman , Jose at the paint desk was very helpful and nice, he walked me to the correct section of the store. The check out was fast, friendly and Juan is a hoot, friendly, enthusiastic and engaging. The price of the item was comparable to other stores and actually in stock, so that's an added value as well as the location is super close saving me time and fuel.

Staff is always welcoming and helpful. They really do try to help you find what you need. They have…read morea decent selection considering it is a smaller establishment.

It's not a bad store. They have good inventory and it's fairly easy to find stuff. The folks…read morethere are helpful. The problem is nearly everything is locked to the wall with those really annoying little red blocks on the ends of the pegs. So, you can't actually look at anything, you have to call someone just to do that. This is a huge pet peeve and just irritates customers. I guess the problem is retail theft. This is not the solution. Find some other way. Invest in the store instead of just milking it with $29.99 wrenches. I probably won't shop there anymore because of this.

Besides the racial profiling? There were at least four people working here and the only person to…read moregreet me was the woman working up front. The rest of the guys sat around talking to her. I didn't realize that they were about to close, but I just wanted to get an extension cord with multiple plugs on it. I'm talking to my stepson who has worked in a couple of hardware stores about this and this yahoo comes over to me with a young kid and a phone and they proceed to take my picture. He was telling the kid about a wall they have in the back with people who steal. Really?!? At first I ignored them, but he was talking about the wall in the back and how to tell them apart, etc. So it was racist indoctrination at work. I'd just left an organization of professional woman who gave out a $1500 scholarship to a couple of young people. And I'm in grad school, so yes I was tired. And I work full time. But we'd had a small electrical fire and needed this cord so I got it. I was glad to return it to another, closer location and I made sure to tell my story to that employee. But these people are so busy worried about me, they are missing the methy nomads who are truly stealing from them! The truth is that the only reason I went in there at closing was because I was going next door to Whole Paycheck and I realized that they would be open longer. And no, not to steal but to buy something I needed. However, my husband had one at home we could use and I decided to take my money back from the racists. As I left, the one person who greeted me said goodbye. That's not to say that she was a friend or friendly, but she was respectful and I appreciated that. I just hope it was sincere.

Celebrating Alamo Ace Hardware: from a long time customer…read more The magic of Alamo Ace Hardware starts with its remarkable longtime general manager, Keith Gilbert--part ringmaster, part retail genius--who's been running the show since the days of Yardbird. Thanks to Keith, this isn't just a hardware store...it's an experience. Walk through the doors during any holiday season and you're immediately greeted with festive, colorful, over-the-top displays that put a smile on your face. Then the real adventure begins--where else can you find Grandma-worthy homemade pies, Pokémon cards, a seriously swoon-worthy kitchen section, and every nut, bolt, and tool imaginable all under one roof? Alamo Ace has that rare, old-school, family-run feel--where people actually know what they're talking about and are genuinely happy to help you. It's the kind of place where you come in for a lightbulb and leave wondering how you lived without one of their Apple pies. Huge shout-out to the all-star team: Sharon in Electrical, Michael, Marty, Brennon, and Bill in Paint; Norm and Sue in Customer Service; Dennis, Al, and Bruce in Fasteners; Dianne and Kelly in Kitchen; Valerie in Garden; and Annie, Laurie, Joan, and Sharon at Checkout. And to anyone I missed--thank you. You all make this place what it is, a real neighborhood treasure! We are beyond lucky to have this gem in our neighborhood.

So I am a local electrician/ handyman and I spend a lot of time buying materials in hardware stores…read moreso I'm one contractor that has his eyes open for what's best for not only myself but my customers as well. This afternoon after completing some minor electrical work for a customer,the woman asked me if I could replace the 40 year old hose Bibb in the back of her house. Long story short this turned into a Hugh mess and I found myself at Alamo Hardware with an employee named Al and the manager himself working on this frozen part and the ace crew were 100% trying everything they sold in an attempt to resolve problem regardless of the fact I only needed a $2.00 washer. This place is over the top i give it 6 stars it takes atleast one more to illustrate how much this place shines

Great store because the people are great and knowledgeable. Many times, they've helped with ideas…read moreto help me complete DiY projects. A much superior shopping experience compared to the hardware store across the street

Bill the owner was sooo nice and helpful! He welcomed me to this community as I am new here. He…read moreeven gave us this awesome Orinda hat that my husband loves! Another lovely woman whose name I think is Jane was also so friendly. She showed me around the beautiful store across the way that Bill also owns. Be sure to check out Across the Way - every item has a curated story of where it's from and how it's made. Jane took a lot of pride and time in explaining it to me!