Amazing dry cleaner service! I have used them three times before leaving a review. 1st time it was just a blouse that had some pretty bad stains and I was ready to throw away if they did not come off. The blouse looked like new, I was very happy about it. The 2nd time it was two winter jackets, and the 3rd time it was 1 evening dress, 2 shirts, and a pair of dress pants. And once again, the clothes looked sparking new within a few days only. Their turn around time is very fast, their service is very high quality, and the price is reasonable, in my opinion. Will definitely be back when needed. read more

Ever since the son took over he raise the prices.. it's kinda crazy you charge nearly $100 for 8 items, I used to pay $40max. Royal cleaners was a friendly neighborhood place to go to with great and affordable services.The owner and daughter were always super friendly and then the son came into the picture and made this place not so friendly and overpriced! read more

Royal Cleaner - Bill - Sewing & Alterations Near Me - Redwood City, California

This place ruins the buttons on my silk blouses every. single. time. While really convenient to my house, I have to go elsewhere

Leo and Haven have completely taken over -- and they are AMAZING! Kind, genuine, personable, and funny -- and they truly care about providing the best service possible. You won't find a faster turnaround or a more perfect dry cleaner anywhere. I absolutely adore Haven and Leo and always look forward to seeing their friendly faces. So grateful to have a dry cleaner I can trust completely; it's very rare to find this level of care and competence! read more

Yup. One Star. If you're looking for a place just to dry clean, this is it Other then that get everything in writing. I took three articles of clothes to get dry clean, two of them needed simple alterations. It was late in the day, the person at the desk wasn't sure of the cost for alterations . I was told I would get a call back in the next business day never got it. I should of called and checked, that's on me. Picked up myself yesterday. Guy tells me "$135" I had to ask him twice to repeat the price because I thought I was hearing it wrong. Nope! $135. I double checked somewhere else what they charged me 135 at this place at the other place they were charging me 40 bucks for alterations. Ask questions get an amount read more

Haven't written a review in a while and decided my new dry cleaner was the best way to dabble back into Yelp. The son and his mom that own this place are great and super friendly. He always remembers my name and exactly what I brought in - he even remembered randomly that I didn't pick up a white shirt in over a month. It was there because he offered to try to clean it again after a hard stain wouldn't come out in the first go. Pricing is reasonable and I feel like the cleaning and service is a lot better than my last place. Parking is easy right next to the door and it feels safe and clean. read more

My favorite Peninsula area cleaners thus far. Their store sits on Whipple Ave, a stone's throw from El Camino Real. The ladies here are friendly, reasonable and efficient. As a bonus, they perform alterations, laundry and press, and all at reasonable rates. My dress shirts have always been perfectly ironed without a distinct dry cleaning odor and the times I have had basic laundry services performed, the items have been neatly folded into a bag, and again without any chemical odor. My indicator for a shop's level of quality is how clean my dress shirts are ironed. Are there any creases or out of place press lines across, under, around the sleeves? This shop has consistently not irritated me with any such marks. This and their general level of service keeps me coming back. read more

Very reasonable rates for the area. Good quality work. Turn around time is usually on a couple days. Very nice staff. Feels like a family fun business read more

Great service! I don't have many clothes that require dry cleaning- so I'm usually looking for a good place for alterations (being 5'3"- often times things are just too long)...I sought out this place a few months ago for a hem on a pair of special jeans- the Christine Alexander jeans that have all the Swaroski Cyrstals on them and they did an amazing job in hemming them and they were able to meet my deadline. What I love even more is that they have a nice little fitting room - nothing more than a few pieces of particle board making a small room- but nice to have a clean, dedicated place for which to change into your clothes that need altering. I'm happy to have found this place- they are conveniently located and easy for parking also! I have another pair of pants to get hemmed and will be bringing them in tomorrow. read more

I've only been to Royal Cleaners once. I needed same day dry cleaning of a sports coat and slacks. They were able to get my order done by 4 p.m. and the clothes looked great. Even though they don't have the word "eco" in the name, they don't use harsh chemicals and are a green cleaner. They are not the cheapest cleaner in town, but I was very satisfied with the out come. As an added benefit, the people were extremely nice, especially Mrs. Kim. read more

I have never had a problem with service or dry cleaning. However, each time I have taken things in for alterations there have been minor problems or the price has been consistently higher than neighboring spots. Dry cleaning is also more expensive than Purple Tie which works with my husband's company for pick up. Last time I will be coming here. read more

Seriously fantastic! - Work is always flawless - Men's shirts, perfect EVERY TIME - Cleaning ready and available on time - Email notifications at drop off and when cleaning is ready, brilliant - Alterations are no fuss and always done as requested - Customer service is fantastic read more

Switching laundry mats are not easy.! Looking ! Searching ! Finding the right combination of cleanliness and neatly pressed shirts is the wow factor I'm looking for. Until I met them . Problem solved. Thanks everyone employed in royal cleaner. You are all doing a fantastic job. Specially Jackie who would always make sure that I get in and out in less than 5mins. read more

Tops!.. discovered them recently and have brought all my alterations there ever since.. trim sleeves on a man's raincoat?.. check.. new cords that needed to be hemmed-to-fit?.. check.. actually have a fitted peacoat that I just left earlier today for adjustments.. Pricing is a little more than your average neighborhood generic dry cleanery, but worth it for the type work and quality they offer. Cool too that they're a mother and daughter-run business who are good at what they do. read more

Customer service is abysmal even when they've lost an article of your clothing. It's like salt on the wound. I've been a customer for years. A couple of weeks ago, I got my black jacket back but the belt was missing. I called and spoke to a woman who said the owner mentioned there was an orphan black belt that had been found. I left my name and asked for the owner to call me. I heard nothing. Today, I went out of my way to go the cleaners to pick up the belt they kept and the person knew nothing about a missing black belt. She called the owner while I was there and he didn't remember anything about it. I left my number AGAIN and she said he'd call in a few hours. The day is over and I've heard nothing. My advice is either 1) find a different dry cleaners or 2) remove anything loose like belts before you drop off so they don't lose them. I think we'll be choosing the former. read more

I've been going to Royal Cleaners for about 6 years now. Even after moving to Palo Alto from Redwood City, I refuse to go anywhere else. The ladies are soooo nice and I find prices to be very reasonable. I've had hems done here too and was very satisfied. Today I'm going to bring my wedding dress to have it cleaned and boxed. I'll post on how it turns out. read more

Love this place. Whenever I need any of my clothes dry cleaned I always come here. I've brought all my clothes from my nice Giants jacket, my boyfriend and I's Giants jerseys, work clothes and my nice peacoat I got for Christmas. My Giants jacket is white (along with my boyfriend's jersey) so it gets dirty very easily but they always get all of the dirt/stains out! They are wonderful and reasonably priced too. read more

Not my favorite place and I stopped doing business with these guys. I was using them for over a year until I discovered they are way overpriced. When I talked to the ladies running re stores and expressed mu concerns, they rudely replied "take it or leave it, this is our prices" so I decided to leave it and go elsewhere. I like to support local business but only who provide excellent prices and services. read more

I went yesterday to get the waist on one pair of jeans altered and another pair the hem altered. It's still the same lady that has helped me all along, she is very nice. But one thing has changed, the prices!!! Oh my goodness I'm going to be $43 for two pairs of jeans. $25 for the waist alteration and $18 for the hem. Wow, maybe I need to start looking for a cheaper place. I thought I had found the one! read more

Great service! The occasional rush job is no problem as they've got all the equipment right there in-house. I've also had a couple of shirts fixed there, which was no problem either. Unlike some cleaners, they don't break all of the buttons on your cuffs... The nice Korean ladies remember me when I go in, as well. read more

All of my clothes were still dirty, they did not starch my dress shirts as asked, and the prices are higher then other places I have been to around the area. read more

Uncommonly detail-oriented & excellent service...responsive to special requests and phone calls...parking is easy...closed on Sundays.

Pricey but fast service. Friendly employees. They have a messaging system to notify you when your order is ready.

Sure you can find cheaper cleaners, but the meticulousness and service of this place is the BEST. Unlike many places that may farm out most of the work to other shops, these people actually do the cleaning themselves AND they've been doing it for most of there lives. So when you bring those "special" clothes that need personal care, you know it is good hands. These people are so nice too... read more

I've always been very pleased with Royal Cleaners. They are reliable, do a great job, and I think their prices are quite competitive. They also offer alteration services at very reasonable prices. read more

I'm always afraid to get my jeans hemmed because I'm picky about the look and always find they hem them shorter than where was marked. So I was a little nervous trying this place out for the first time. But they did an amazing job. Exact length! And the hem looks like how I bought the jeans from the start. Another great experience I had was when they steamed my full-tiered wedding dress and had it ready for pick up the next day on extremely short notice! -- Great prices. Great service. I'll be a dedicated customer for years to come! read more

After checking the prices of other Cleaners around the Redwood City area I decided to use the services at Royal Cleaners. I dropped off my garments and was able to pick them up the next day at no extra charge. They did a wonderful job and I will use them for now on. read more

Every person that works here is a joy to interact with, and they go above and beyond to make sure every garment I drop off is returned in pristine condition. read more

Believe it or not, my husband is the one who told me about Royal Cleaners and now I ONLY come to this place for dry cleaning. Yes, the two women who run this place are always very friendly and accomodating. And yes, I agree with the other reviewers about how meticulous they are when inspecting your clothes for stains. They WILL come out and be gone by the time you pick them up! As far as prices, to me, it's a little on the high side but it's worth it because I know that all of my clothes will get taken care of. Also, I bring all of my pants there to get hemmed - they also do a great job with alterations. read more

If I could give this cleaners a 10 star rating I would! I brought in a white dress that had a huge stain on the front my leather purse got wet and then somehow stained my dress (I know so weird) literally the whole front of it had this horrible black and red stain and I didn't think they would be able to remove it from a white dress..Within a week they not only got ALL of the discoloration out but they also have such friendly and knowledgeable customer service. I live about 30 min away and will never go anywhere else! read more

My absolute fav dry cleaning place in the Bay Area! The wonderful ladies who work there always recognizes me and makes me feel so welcome (even though I only go in every 2-3 mths). They take time to inspect each garment to mark out spots that require special attention, and take note of special instructions (i am very particular!). Most importantly, they are very honest. Once i forgot my dry cleaning, and left town on a vacation. 4 weeks later, I returned, they located my items no problem, and everything was in immaculate condition. Slightly pricey, but they sometimes give me discounts. read more

Needed a jacket cleaned at the last minute and Royal Cleaner was able to take a it in 30 minutes before close and have it ready by noon the next day. Excellent turn-around time. read more

I love these ladies! They are very kind and professional and they do great work. I was using Royal Cleaner for 3 years for dry cleaning and numerous alterations. The clothes smell great (non of those weird chemicals are used), and they do a terrific job of getting stains out. I just moved to NY and I'm sad to start back at square one when it comes to caring for my clothes. read more

I was excited to learn this place could hem two of my dresses in two days, just in time to wear them on vacation. My boyfriend helped me measure how much to hem the dresses the day before and was kind enough to drop the dresses off before he went to work. Unfortunately the woman who was working was rude and refused to take the dresses from him. She told him that she wouldn't even entertain hemming them without me wearing them for her to measure. It didn't matter that we'd already taken the measurements and were asking her to hem the dress a certain length. Flat out refused! This really put me in a bind as my boyfriend didn't have time to look elsewhere before work. I hemmed them myself last minute which was stressful. Also, the measurements we took were correct. read more

I love this place. I started coming here after they had changed ownership a few years ago and have never been disappointed since. Their alterations are inexpensive and they do excellent work. Dry cleaning service is excellent. I don't know if they offer rush service because I have never needed it, but regular turn-around time seems to be three days if you get your stuff in early and four if you drop off later. The two women who run this place are always so nice. I am a long time customer and will continue to be a customer. I use Purple Tie through my office once in a while, but Royal Cleaners is much better and cheaper. read more

Had my gorgeous wedding dress dry cleaned here and they did an excellent job and at a good price. Highly recommend them.

I often brought my sweaters and coats for drycleaning here--the prices were decent and the drycleaning was fine. However, I recently brought a German dirndl (traditional costume) here to be cleaned and was very unhappy with the HOLE that is now in it. Here's the story: there was a small blue stain on the apron part. I pointed the stain out to the person working at the dry cleaners, but I also said that the stain was small and not visible if the apron was turned around, so it would be okay if they didn't get it out. I picked up my outfit this evening, and then I noticed that the stain is now a HOLE!! Why didn't the person at the counter tell me that they had ruined my outfit? I am very angry about this--it is going to be difficult to find someone to fix this, and frankly I don't like it that this business thought that I wouldn't notice or something. I'm not going back to this dry cleaner again. read more

I love this place - they do a great job and clearly handle my clothes with care, and the women running the store are very warm and accommodating, and if I need to rush an order, they make it happen. Prices for dry cleaning and alterations are reasonable - highly recommend this place. read more

Great Service! Reasonable prices. Staff is very friendly. Job is done when promised. Highy recommend!

I am always very pleased with the work Royal Cleaners does, from dry cleaning to alterations. We are so busy that we even bring them our clean clothes to iron and it is very reasonable. They do a great job! read more