Overall , I must say that Atlantic ranks high compared to most other facilities i have visited …read more Staff is fabulous , friendly , professional, caring. Facility is astoundingly clean and pleasant tobe in. Food seems to be better than most although sometimes a bit salty , to my taste. I was recently surprised though to learn that my husband could receive both the menu item AND an alternative so that he could have more protein. This was at his Dr's request. I wondered why this wasn't addressed by Atlantic staff when they became concerned about weight loss weeks ago. I applaud those who staff the nurses station - they always answers my questions and address concerns quickly. In addition , Social Services is amazing with their coordination of transports to my husband's appts. Particular staff I can personally call attention to....dont know all their names , but every CNA and RN I've seen attending to my husband has been caring and attentive .... especially the two I see so often - Yesenia and Luz. And a woman who has always greeted me smiling , offering her help as we'd pass in the hall - Irma Martinez. As well as a woman in the kitchen who , after I thanked her for her hard work, said t o me " thank you. I love my job. " Atlantic is blessed to have staff with such positive attitudes . I am relieved and grateful my husband landed here.

After a lot of research into skilled nursing facilities, my mom recently spent four months at…read moreAtlantic Memorial Healthcare recovering from serious health issues and was able to safely come home because of the caring and dedicated people who work there. My dad and I were there with her every single day and the staff was always accommodating, caring, and helpful. We never had a negative encounter with anyone who worked at Atlantic. They acted quickly and decisively and often anticipated my mom's needs without us having to ask for something. I found all of the employees to be competent, professional, and passionate about what they do. They probably deserve a raise. Some of the staff we found to be particularly caring and helpful include Amy, Angelica, Christian, Daisy, Dave, Geffrey, Hermes, Jamison, Leticia, Liberty, Maria, Martina, Nathan, Rex, Rocio, Sam, Shirley, and Wilma. My family is so grateful to all of them and everyone else at Atlantic Memorial for all they have done for us.

My mother is currently a resident here, and although things are not always perfect, the…read morephysical/occupational/speech therapists are excellent, both in the rehab they provide and the degree to which they care about trying to improve my mom's experience (especially the speech therapist, Carrie, and the Director of Therapy, Myrna!) In addition, the Director of Nursing, JLo, has been great. When I've had concerns, JLo addressed them promptly and thoroughly, even insisting on refresher training for nurses/CNAs to remind them of proper protocols, which has improved my mom's experience. The infection preventionist, Karly, also went above and beyond in addressing my mother's concerns about whether the Covid vaccine contained gluten (my mom has Celiac disease) by providing printed out information on studies the National Celiac Association had done on the vaccine. One negative is that the day-to-day caregivers aren't always great. It seems like finding enough CNAs who are consistently attentive, thorough, and caring may be a challenge for all SNFs, and that's been frustrating (some at Royal Care are excellent and sweet, but others ignore patients and seem to try to get through their shift while doing as little work as possible). Nevertheless, the leadership at Royal Care is great, and seems to be doing the best they can given the difficulties of running a skilled nursing facility.

I had a very disappointing experience with this acute nursing center. Cleanliness is clearly not a…read morepriority here. The facility often felt dirty, with rooms and common areas that didn't appear to be properly maintained. Many lights were out or not were not working. For a healthcare setting--especially an acute care center--this is extremely concerning. Even more troubling is the complete lack of urgency from the staff. When patients need help, responses are slow, and it often feels like concerns are brushed off rather than addressed quickly. In a place where people are recovering and sometimes in serious condition, timely care should be a top priority. Overall, the combination of poor cleanliness and a lack of attentiveness makes this facility feel unsafe and unprofessional. I would strongly encourage management to take these issues seriously and improve both sanitation and responsiveness to patient needs.

Thank you Pac Care Team for taking care of my mom. Want to recognize Myrha, Rhea, Judy, and others…read morefor their care and proactiveness. And that's for working with us on mom's release.

My husband has been in Pacific Care in Long Beach for 5 months now some of the staff has been very…read moregood to him some of the nursing staff is lousy he's been in pain they don't do a lot of physical therapy on him which he needs and nothing hardly has been done

I had a partial hip replacement on New Year's Eve and I am here now to get physical therapy rehab…read more The staff is very caring & they're truly concerned about safety. The people are very nice all of the staff, including the nursing staff the CNA's the people that run its social services even housecleaning . There's quite a few on staff that I hit it off with really well and they're very kind and funny and we keep each other laughing.. my experience has been 99% positive and I appreciate them. Also, I think the food is good. I've never been to such a facility before, but the food exceeds what I had assumed it would be. I'm 67- feeling stronger and healthier each day; i've been here one week, exactly on New Year's Eve I recommend to transfer here on a weekday instead of weekend when certain staff members aren't here

My mom was admitted to this facility for post-rehab recovery following her ICD implant, and we…read morecouldn't be happier with the care she received. From the start, the staff were professional, kind, and attentive. They made her feel comfortable and well cared for throughout her stay. The facility itself is very clean and well-maintained, which gave us peace of mind. Most importantly, my mom's health noticeably improved during her time here, and she even told us how much she enjoys being there -- which speaks volumes. We're grateful for the support and care she's received and would definitely recommend this place to others seeking a compassionate rehab environment. Awesome MDS coordinator and staff! Thank you.

I would HIGHLY recommend Courtyard Care Center…read more I spent 1 month at Courtyard and was very pleased with the care they provided. Everyone I came in contact with was friendly, professional, and above all, caring. Shout out to CNA's, Olga, Jose, Carlos and Crystal. The Physical and Occupational Therapists were upbeat and full of motivation and praise. Shout out to Shelly, Celena, Mandy and Alex. Also Kim and Kat (PT Manager and Asst. Manager). Courtyard is very clean! All rooms were swept daily and deep cleaned regularly. In the rehab room, all equipment is wiped down with disinfected after each use. Food was what you would expect... (No Michelin Stars) but, the staff made sure you were satisfied and good about offering alternatives. There were a few mix-ups with medications when I first arrived, but those were straightened out immediately. All in all, very happy with our choice.

Since my review, management has employed more staffing. There is an effort to improve the food…read more With more staffing, there is more patient attention.

I finally spoke with the social worker who gave me details about my brother and information…read moresurrounding his death. Getting more closure now.

I recently left the facility. Requiring a minimum amount of care, my needs were for issues that…read morethey could not handle. There's a lot of excellent people working there so I wouldn't want to jeopardize their position. The only thing consistent was lying to me

My father has been in the care of Broadway By The Sea since early 2025 and he is a kidney dialysis…read morepatient at the Long Beach VA Hospital. He is 94 and also suffers from late stage dementia. Early on it was a big adjustment for all of us, but through time, I think we have all adjusted nicely. The staff is very kind to my dad and to me when I am there. The facility is very clean and now features some new interior and exterior decor which makes it feel more homey and inviting. I appreciate all they do at Broadway By The Sea to keep my dad well cared for and safe. Thank you all so much

Came to see my father in law. This facility was nice. There was a security feature to enter, as…read morewell as at the front desk upon entry. I was greeted with kindness and help to get checked in and locate dads room. The place was clean - no odor or must smell. The public restroom was also clean. Dad seemed happy. No complaints about his room and as I was leaving his physical therapist was coming in to help him exercise for the day. I would recommend this location if you're looking into short or long term care for a loved one. Thank you Broadway By The Sea

as a long time resident, I often asked why is there to do here. We have a new young enthusiastic…read moreactivities director Junior Mendez who plans and host a lot of events games daily experience classes cultural activities and host out door activities about 4 times a year in the summer so you can be as busy or involved as you wish I love him

We have lived here nearly two years and are very pleased we made the decision to move here. We love…read moreour unit, with an incredible view, but the best thing about the community is the outstanding young staff, especially Junior, the activities director. He runs an excellent program and is kind and caring and involved with all the residents.

As a veteran I was transferred from the VA to this facility , upon arrival the administrator…read morewelcomed my wife & I . She informed us that if we ever had to leave to go back to the VA for blood work, or anything else my bed would be saved for 72 hrs. Well the next day I had to go to the VA for blood lab. As I had complications, Had to stay overnight at the VA . It so happened within 6'hrs my bed was occupied & my personal processions misplaced for 24 hrs. When my wife questioned staff , she was informed if you don't like what happened file a complaint with management. When the VA released me to return to this facility, I refused & relocated to a different facility.?

A very nice place for acute care. But they do not allow long-term care after the Medicare 90 day…read morePeriod expires.

Caring staff, good therapists, patient respect. The biggest weakness was in the discharge…read morearrangements. Nothing was finalized at discharge and it took 3 weeks at home and personal connections before promised therapy was arranged. The person in charge took no responsibility for the delay.

I will like to say that the care is top-notch and the quality of care is excellent and the staff…read moreare excellent and the office staff are excellent