6 years of great service, never missed a scheduled service, never an insect problem here!

We were having months long issues with ants that were entering through grout voids, under baseboards, etc. We tried Terro, which as worked for us before, as well as Advion ant gel. The ants seemed to like those baits and take them back to the colony, but just kept coming back. We lost our faith and patience in DIY-ing. Maybe it would have worked if we kept at it, but who knows? We called RPM because of reviews saying that they don't push subscription/recurring services as well as general high satisfaction levels. Everything was great. Easy to schedule an appointment (it was 1.5-2wks out, which was fine). Dustin was friendly, efficient, and happy to discuss the issue and my questions. And best of all, very few ants (like less than 10 total) throughout the house after they sprayed Termidor around the perimeter fence, foundation, and entries. While it didn't take a lot of time and I'm sure the chemicals weren't pricey, the cost considering the value delivered was very fair and reasonable. We'd do it 10/10 times again and we'll call RPM again for any future pest control issues. read more

RPM was great until I had an issue in my crawl space. Then not so great. They were a no show to rectify the issue and didn't even have the courtesy to return a phone call. I received this customer treatment after being a loyal customer for quite a long time. Needless to say; I cancelled and contracted another service provider. Too much competition in the world not to treat your loyal paying customers in a timely manner when they do occasionally have an issue. read more

I called RPM because we have an ant problem. We noticed that ants were starting to come into our house. I called and left a message. I got a call back within 10 minutes. They were able to get me an appointment with Christian within a reasonable amount of time. Christian was awesome. He was so kind, understanding and punctual. He took care of the problem and did an amazing job spraying the perimeter of our house and also used ant repellent granules. We have a cat that is outdoor and indoor and I was concerned that he might ingest the granulas. He reassured us that it was safe for pets. So far I haven't noticed anymore ants inside our house. I am very pleased with RPM's customer service and the results. I also think the price we were charged was fair and reasonable. We will definitely call them, if need be, in the future. read more

We had RPM come out to our house on two separate occasions. Once for them to get rid of some wasp and a second time later in the year to help with these sparrows that were making a lot of early morning noise under the eaves of our roof. Both of these services went well but I want to call out good customer service. On the second visit we were quoted a specific cost to assist with the sparrows and the exterminator that came out finished the job quickly and actually reduced the price that we initially agreed to without us asking. He didn't have to do that but it was a very nice gesture and we will definitely be hiring them again for any future exterminator services. read more

We've been so happy with RPM. We had a cockroach problem and the previous company we used started getting flaky when it was time to do their monthly service. I canned them and found RPM. Dustin has been great, coming out when scheduled, (also lets me know when he is en route) and the treatments really work. He also came out and did a great job when we heard vermin in the wall. I highly recommend RPM Exterminators. read more

Have been using them for roach treatment for the past 3 years and have no complaints.

I've had a good experience with RPM exterminators. I've used their regular exterior services for the past 2 years or so and recently had an annoying springtail problem indoors so Mike helped me out a lot. Their service is really good and they're very responsive. I recommend! read more

Called them for critters in the attic. Keith is knowledgeable, prompt and professional. They sealed our attic and set traps. We had another critter show up and he found another gap in our roof and quickly caught that one as well. Very pleased with their work. read more

Great service! Explained everything very well. Came out to the house to help us with ant problem. Explained how the treatment would work. Was very timely and the price was reasonable. They have a guarantee that helps if the ants return. Would definitely call them again. Customer service on the phone was excellent. Thank you Allison and Dustin! read more

Great response time! Christian came out and explained what was going on with my ant situation, came up with a plan, and sprayed everything. Highly recommend!! read more

We've had some spider problems in the exterior of the house this year so I decided to go with RPM after reading several recommendations for them on Nextdoor. I spoke with Mike on the phone, who quoted me a price based on the approximate size of the house and the yard. I was promised a 11am - 1pm the next day. Russell called me to say he was 20 minutes away and arrived right on time. Russell was detailed and very professional while explaining his job and the covid measures used to disinfect his clipboard and the pen, which were used to sign the paperwork. Per Russell's advice, I waited a few days before clearing out the old spiderweb. It's been a week since the spraying and I cannot find any new spiders or webs. To top it off, I received a card in the mail thanking me for the business. It was a nice touch! I will definitely call RPM for all future pest service needs. Highly recommended! read more

I needed an exterminator to handle a recurrent ant problem in our kitchen. I got quotes from several places, including RPM, and they were all about the same (~ $250). I believe I spoke to Mike on the phone, who was the most personable and responsive to my concerns of the places I called. This included the fact that my wife is pregnant and I didn't want to use any method that put her in danger. Mike said that they did not need to treat indoors and that the chemical they use is stable shortly after application. They were able to put us on the schedule for the next week. Dustin was the exterminator that handled our house. He arrived slightly early (~15 mins) to our house. Unfortunately our gardeners happened to be working at just that time. Dustin said that because the gardeners were working, he couldn't treat at that time and was crunched for time that day. As a result, we had to reschedule for the next day, but RPM knocked a bit off the price to compensate. Dustin returned the next day and handled the treatment quickly. After about a day or two I saw no more ants. A couple weeks later, things are still looking great. RPM even sent us a nice card thanking us for our business. Overall, I would highly recommend RPM for pest control. read more

RPM (Rude Pest Management) did a great job at one of my real estate client's homes. I had an easy time scheduling (and there were several visits, each time it was easy), the technician, Dustin Allardo, was on time and very nice to work with, and the job he did seems to have done the trick. The price for the job was very fair, too. I would highly recommend RPM and Dustin to anyone with a rodent problem. This is a very professional and friendly company. I'd give them 6 stars if I could. read more

Ants gone. Immediately. And lasted well over a year. That's all you need to know. Thank you RPM!

Excellent service. Kieth and Chris both are very responsive and ready to help you and solve your issue. No need to follow up they always show up on time. They solve problems creatively and solution is gureented. read more

The reviews are spot on. Friendly service from the moment I called. No contract, 30 day warranty. They only sprayed outside but the ant problem is gone. Highly recommended and will use again if needed in the future read more

Russell was great - he reassured us our issue was minor, which we were hoping and provided such relief. You always worry about companies trying to charge as much and they can and go with extreme routes. Thankfully he checked the house, attic and area we think we had a little "guest" and confirmed it's likely just that guy. Ended up costing less and taking much less effort than we thought. Couldn't be more relieved, he suggested one trap and told us how to set up the area to avoid future issues and called it a day. In a few days we'll patch up the spot and hope to have no further issues. RPM was responsive, friendly and sent a nice, caring person out for our issue. 5 stars in our book. Let's hope we don't have to call again, but if we do I know we're in good hands. =) read more

We had a very persistent ant problem that needed to be addressed. After calling a few exterminators, we decided to go with RPM for two reasons: 1) There were no contracts involved and we didn't need to sign up for monthly services -- treatment was guaranteed for one month; and 2) RPM wants to disrupt your life as little as possible so instead of spraying inside right away, they spray outside and give you industrial strength ant bait gel on cards to put in trouble spots indoors. Our tech Dustin was very knowledgeable and quick to answer to answer texts as well as being patient with all our questions. Our ant problem was particularly stubborn so it took a few rounds of outdoor spraying and indoor gel but eventually we stopped seeing ants and haven't been bothered since. I heartily recommend RPM for their services! read more

I had a bad yellow jacket problem in the backyard of the house we moved into recently. Every day, I would see about 50 of them hanging out in the yard and ready to sting if even mildly disturbed. I contacted multiple exterminator services but I went with RPM because they were able to come the same day at a flat fixed price. The only thing I regret is why I didn't call them earlier . A gentlemen Mike inspected my yard and couldn't find any nests , he geared up and sprayed my backyard. It worked like magic , the yellow jackets stopped showing up in a couple of days and I hardly see them anymore 1 month later. The fact that they give a 30 day warranty gave me a peace of mind. I absolutely recommend them. read more

I've used this service for 3 years. This review is for the most recent service. The price is pretty comparable to other exterminator companies, perhaps slightly cheaper for "single spray" events. Most of the other ones charge a ton for single spray because they want you to subscribe. Their sprays have always really helped. I mostly just have spiders in the spring and summer, but after the spray, all the spiders both in and outside the house are drastically reduced; almost none. Paul is the service guy and really nice. He is very knowledgeable about chemicals and how to alleviate the bug issues. read more

Great ant control service, very reasonable pricing! Would def recommend. Showed up on time, called ahead to tell me the estimated time of arrival. Will use them again next year read more

Hired them to spray for ants at my Mom's house and Mike did a great job. Unlike other exterminators RPM doesn't push multiple sprayings. The ants came back a couple of years later and I called RPM to spray again. Good value read more

Keith came out to inspect a mystery critter in our fireplace. He was personable, efficient, did an inspection of all possible entry points, and was able to fit us in same day. We will definitely use RPM in the future for any pest control issues and would highly recommend their services. read more

Highly recommended! Prompt, througho, affordable. Christian made the situation great. Gave me peace of mind that I need not worry about these creatures in my ceiling. read more

Our office had a pretty severe ant and la cucaracha problem. One day we left out a bowl of dog food, and the next day it was totally covered in ants (gross!). Since we've started working with RPM, we haven't seen a single (live) insect in months! John is always super friendly when he comes in and addresses all of our concerns. He's always on time and very communicative. We've been extremely happy with their level of professionalism and quality of service. Highly recommend RPM for any home or business extermination needs! read more

I manage a rental property and a tenant noticed some cockroaches. Contacted Mike from RPM for extermination options and he was very fast to respond. Was able to identify these were not German cockroaches but drain roaches which are a bit more difficult to treat. Although he could not help due to the home being a Townhouse (difficult to treat whole buildings with multiple owners outside of HOA involvement) and they only do exterior treatment for drain cockroaches, he was very helpful and took the time to explain treatment options in detail and excellent recommendations. He showed concern for the tenant health and pets as well as being straight forward with the treatment options and what he can and cannot do. Exceptional interaction and highly recommended based on this. read more

Extremely helpful! All insects are gone! I've gone to RPM Exterminator for the past 2 years. Very reliable

RPM is a great team to work with. Which ever critter you have, they are very knowledgeable to the species work and have a solution. I worked with Russel and he is a great professional and easy to work with. Pricing was fair and arrived is the window they mentioned. He cares a lot about his customers. read more

I noticed a couple of dead cucarachas at the garbage cans at our condo and didn't think much until one casually walked across the kitchen floor as if he paid rent or owned the place. I was able to grab some oven cleaner and spray his ass. Then another one inside, wth? After a dozen years we got damn cockroaches so I called HOA. They had already had someone bait the laundry room so they must've been staggered drunk into our place, and everyone's place in our unit because everyone reported them. Since it's a condo we had to pay to bait the inside. Keith came right away and baited our kitchen, etc. It didn't take long and he said it was gauranteed. Well, it's been a couple of weeks and I've seen no sign of the little bastards. I highly recommend this company if you have any unwelcome little guests in your home. read more

We had issues with rodents and RPM Exterminator took care of the issue! We appreciate Christian for his service and his positive and friendly attitude! Absolutely this company is recommended!! ~AnnMarie read more

When it rains . . . you get ants. :) After a great rodent experience with RPM, a couple weeks later, we have new visitors . . . Ants. RPM has been responsive and professional, helping us through a multiple step process to keep the little guys outside. We will be very happy to use them again, but after looking at their site, I really would like to avoid the other pests that they specialize in, such as roaches; rats and ants are enough, highly recommended! read more

As a real estate professional I have recomended RPM to many clients with their pest problems. I always get a big thank you and hear their sigh of relief after RPM has solved their pest problem. Everything from raccoons under decks, Rat nests and infestation, ants, beetles, squirrels trapped in walls! Thank you read more

I've have needed ant control twice so far and both times Keith was very responsive and effective, not to mention friendly and courteous. If we ever have a need for an exterminator again (I am sure we will) RPM will the first one I call again. read more

They came to exterminate German roaches. To my disappointment, they only treated the kitchen area, not the bathroom. A few months later German roaches appeared again. They refused to assume responsibilities and asked me to pay again for another service. read more

UPDATE: I meant to post this a year ago but I guess it didn't post. I placed a call to RPM Exterminators due to a bee hive issue in my backyard. Mike promptly called me back and explained to me my issue was actually a honey bee hive and would offered alternative suggestions for removal since a honey bees should be relocated rather than exterminated. Even though my call was not going to generate any sale for him he spent time out of his day to help me out anyway. This proves that RPM Exterminators is a trustworthy company and the customer is the main priority. If I have any future pest control needs I will most definitely contact RPM. read more

I called RPM 6-7 years ago after seeing a single large roach in our kitchen. I called several companies before them and each one quoted me an exorbitant amount of money and wanted to put me on a monthly service plan immediately. RPM didn't do this. They gave me free advice that this was likely just one that got in looking for food and that was that if there were no signs of smaller roaches or infestation. I haven't seen another roach since. So thanks for saving me a bundle by being honest. Now, May 2021, we're having persistent issues with ants which are everywhere around our townhouse community. I called RPM and they had someone out a few days later to treat around our property outside (RPM said they always treat from the outside first and only come indoors as a last resort). He even did a bit of the surrounding sidewalk areas not on my property as we went around to the back yard. Only been a few days but so far so good and they offered me a guarantee if things didn't improve. You'll always get five stars for honesty and good, friendly, service. read more

I recently had the pleasure of experiencing an exceptional termite control service provided by Rae and Christian. they went beyond what was needed to help me with the cockroach issue in my rental unit. I highly recommend this company. read more

We had a rat problem under our house. I decided to call RPM exterminators and immediately I got a response from Russell Jackson. He promptly came on the set date and inspected the whole place. My husband and I immediately found Russell a joy to chat with- he is so easy to talk to and we closed the deal. He is a very nice man - you won't regret hiring him for any pest problem. He has a lovely sense of humor and very positive in his life. He not only came once to check if the problem is solved but came back three times to make sure that everything is all fixed. What a great experience! Thanks, Russell, you made our day. read more

Russell made my day better. He is kind, professional, thorough, and knowlegable. He came into my home masked up and followed every COVID precautions and policy. He educated me about my pest issue and offered suggestions. I know he cares about customers and his company because he told me I could take care of my small pest issue without a costly charge. If I ever have another pest issue, I'll call RPM and ask for Ruseell. He made my day better and my heart warmer. God is good. Russell is a kind man. RPM is a good company - a company with a heart that treats its employees like family. read more