I'm delighted that, for a change, I can write an unqualified, glowing review of a general…read morecontractor. My previous experiences with contractors have ranged from marginal to good, but our experience with Impact Renovations has been exceptional. We first contacted Impact about renovating an old outbuilding on our property that had a partially collapsed roof. From our initial discussions about what we wanted, to the specifications, timeline, and expected quality of the work, we were impressed by their thoroughness, professionalism, and responsiveness. We signed a contract in late May 2026, with completion estimated at 6-8 weeks, and they were remarkably close to that timeline. Throughout the project, communication was excellent. I always knew what to expect, when to expect it, and who would be on site. My primary contacts were Eric and Bryan, and both were personable, professional, and a pleasure to work with. We especially appreciated that Eric and Bryan, who is also a co-owner, were regularly on site to inspect the work and make sure everything was progressing properly. Brandon, the other owner, also stopped by to inspect the project and discuss an unexpected issue that arose. Because this was a renovation of an 85-year-old building, we encountered numerous unexpected problems along the way, including several walls that had to be partially removed and rebuilt in order to complete the project. Impact took every challenge in stride, and the end result far exceeded our expectations. In fact, the building was truly a wreck when they started. Before contacting Impact, we had even obtained estimates to simply demolish it. Seeing what they were able to accomplish was incredibly impressive. If you're considering a renovation or construction project, I strongly recommend talking with Impact Renovations before selecting a contractor. We couldn't be happier with the work they did for us, and we would absolutely use them again.

My experience started off positive, but it quickly became frustrating and disappointing. More than…read morethree months after my flood, my home still had not been rebuilt. Brandon failed to verify permit requirements with the City of Lakeway for the buildback portion of the job, which caused additional delays. I was then told the delays were because I would not hand over the full insurance payment before the rebuild even began, which I had been advised not to do. I also did not feel the company was transparent about the subcontractors working on my home. After the mitigation work was finished, I chose not to continue with them for the rebuild. Windows and doors were left unlocked, wood from under the dumpster was left on site, and trash from subcontractors was left in my garage. Overall, I would not recommend this company. Your response to my first review leaves out important facts. I was asked on 12/10 to turn over the full insurance amount for the buildback before I had even received a scope of work, which was not provided until 12/12 after multiple requests. On 12/16, I reported the dented microwave, asked to review subcontractor estimates before any work was scheduled, and specifically raised the issue of permits. At that time, I was told permits would be properly obtained and estimates and scopes would be shared in advance for review. If your actual position was that no permit inquiries or other buildback steps would happen unless I first handed over the full insurance amount, that was not clearly communicated. I paid what was owed for the completed mitigation and remediation work, which took more than three months to finish. My decision not to move forward with the rebuild was based on the lack of transparency, the delays, the conflicting communication, and the condition in which my home was left, including unlocked doors and windows, debris left behind, and damage I reported during the process. At no point was my concern a refusal to pay for completed work. My concern was being asked to release roughly $78,000 before I had any real transparency into pricing, estimates, or the full scope of the rebuild. Combined with the delays, the communication issues, and the condition of my home, I did not feel comfortable trusting them to handle the rebuild.

The absolute BEST customer service from a trades company I have ever experienced in my 11 years…read moreliving in Austin. David & Bill's communication was top notch. Pricing was beyond fair - the most reasonable quote by a far stretch. Other companies were trying to charge 2-4 times the amount. David was the most thorough and knowledgeable person when looking at my roof leak. He was the only person out of 4 roofer companies to climb into the attic and find the source of water intrusion. He and his crew were even willing to work with my schedule and did the roof repair on Sunday. I feel so lucky to have given Bill & David a call to check out my roof issue. I will highly recommend them to anyone and 10/10 will be going to them for any future roofing needs.

I reached out through Yelp and the owner, Bill replied very quickly. David, the owner's son came…read more He took the time to go into the attic to find the leak/hole, and then climbed the roof to show me the damage. The estimate was good value and I felt I could trust them. His staff member Oscar came out and did the repair. Afterward David returned to check the work. Oscar had missed the maintenance part of the job, so David had him come back the next day to finish it properly and they also sent pictures once everything was done. Overall I'm happy with the repair and would recommend them.

I had been referred to Lucky Shaw for roofing services in the past, but luckily had not needed any…read moreroofing help until... I noticed evidence of water penetration on my upstairs ceiling. There was only one call I needed to make. Lucky was out asap and knew exactly what needed to be done. He gave me my options and I filed a claim with my insurance company. He even helped me interface with the insurance company, because we all know how saying one wrong word can void coverage, or at least that's how it feels sometimes. I really didn't have to figure anything out on my own. Lucky took care of everything. New roof, new fascia, new paint, new gutters, every aspect of the deal was handled with communication, respect, and honesty. I really can't say enough awesome things about Lucky and his company. They are very knowledgeable and resourceful. Thanks y'all!

These are all paid reviews do not use this company absolutely horrible. They tell you one thing and…read moredo another horrible communication. Uses subcontractors to do all the work. Bottom of the barrel workers I am going to have to take them to court and waste my time suing them now. Do not let them touch your concrete. They cannot do a decent job to save their life. If I could add pictures, I would to show you guys how bad this is. It is unbelievable that this is a business.

I compared 5 roofers extensively and Adam with Summit Roofing was the fastest, best price for the…read moreroof I wanted, and one of the only Owens Corning Platinum contractors willing to give me the OC Platinum warranty vs. their own companies workmanship warranty (better products required to meet the OC Platinum). Other roofers lost my business due to slow response, telling me they were hardly getting any commission, unwilling to use OC Platinum products, and more. Adam, is calm, kind, collected, knowledgeable, responsive, and felt like he had my back throughout. I was not an easy customer and he never broke stride. I'd ONLY recommend Adam and Summit for anyone in my area shopping for a roof. Don't even bother with the others. Adam also got me a great deal on gutters and siding/trim. Seriously awesome experience!

Frankie and Chris are top notch. Outstanding service, great work to perfection! Highly recommend!​read more

Mother Nature threw me a curve ball and I needed to get my roof inspected and repaired. Hall…read moreRoofing was prompt to provide me a very competitive estimate for a total roof replacement along with additional repairs I needed. Everything was performed with minimal disruption. They will be my first call for future work.

We hired Hall Roofing to replace our roof and oversee other repairs caused by a large hailstorm…read more They did an amazing job and impressed us at every turn, ensuring the job was completed on time and on budget. We highly recommend them!!

Based on recommendations from our neighborhood Facebook group, we called Top Dog Roofing to inspect…read moreour roof after the big ice storm in Austin. They found long term hail damages and helped us work with our homeowner insurance to get our whole roof replaced. Top Dog only charged us the amount set by insurance, which is way less than what other companies quoted us. My agent from Top Dog was Vance Blair. He was the nicest guy - friendly, knowledgeable, super attentive and punctual. He was helpful without being pushy. He responded to all my texts and calls within the hour. He guided us step by step while dealing with insurance and in getting approval from the HOA. The Top Dog team replaced my whole roof in one day. The team was fast, efficient, and respectful to us and our property. They did a thorough cleanup after the job. It's been 4 months and the roof holds up great and beautiful. We were very happy with Top Dog Roofing and highly recommend them. Thank you, Vance and the Top Dog team, for a job well done!

I paid them off several years ago. Just wanted to be given credit for doing so. Paul McKenzie was…read morethe owner. It was called TOP DOG. They said they would change my report and indicate they were paid off completely. I talked with Paul and he seemed like an honest person. But apparently he is not. If you value honesty in the company you work with, DO NOT USE THIS SERVICE. JUST GO TO THE NEXT ROOFING COMPANY. THEY SEEM HONEST BUT ARE NOT. JUST SNAKE OIL SALESMAN.

I contacted Roof Masters on their Yelp page yesterday evening and Paul responded in less than an…read morehour. He shuffled his schedule around to inspect my roof leak the next morning at 8:00AM. He was on time and located a possible water entry point and took care of it while he was there. He is real professional and I like the fact that they also take care of the damaged sheetrock in my garage. I will be recommending Roof Masters to all my neighbors and family for their roofing needs and call him when it's time for roof replacement.

I contacted Roof Masters by filling out their website form and received a response the same day…read more Paul came out to my property the next morning at 8:00 and thoroughly inspected my roof. He let me know that hail had recently hit it and pointed out a few other issues, providing photos along the way. He explained in detail exactly what was going on with my roof and was very knowledgeable about hail-damaged roofs and the ins and outs of working with insurance companies. Knowing that there was hail damage, Paul didn't try to push me into filing a claim. Instead, he helped me weigh all my options so I could make the best decision. He even joined a three-way call with my insurance agent to make sure all the right questions were asked and addressed. In the end, I decided not to file a claim and instead move forward with repairs and a tune-up. I'll definitely be calling Paul again when it's time to replace my roof.

Alpha Roofing Industries is built on strong values and a commitment to quality. The owner is…read moreincredibly dedicated to doing things the right way and taking care of customers. If you're looking for a company that values honesty and quality, this is one to consider.

Service was great. Communications was great also. The crew came and fixed up the issues and cleaned…read moreup after. Price was reasonable for the issue and they also did military discount. Highly recommend.