Pro tip: When people are sitting right in front of you with nothing to eat and nothing to drink, you might want to say something when a pick-up order is ready. Or, maybe I was supposed to stand at the counter looking over everyone's shoulder, or ask if my order is ready every five seconds? I'm not going to give a physical description, I think it will be obvious to anyone who actually goes in this place, but there is one person working here, who is the slowest, laziest person, but he sure perked up when his boyfriend came in to chat. Luckily, there was one Latina in the back working her butt off to make up for him. Fish tacos had the usual delicious flavor, but the tortillas were too chewy, like they weren't very fresh, or something. read more

Went there late afternoon on Sunday. They had few customers but weren't too busy. Placed order it took a long time to get food. We were party of 5. 4 people got their food and one person had to wait even longer. (Not cool). Salsa bar had everything but onion was spoiled. Spoke to the person who was taking orders he said he will replace it but wasn't replaced while we were there. Overall the food was good minus onion. Slow service. The restaurant wasn't super clean but not filthy at the same time. Although while we were there no one wiped the tables after customers who ate and left. read more

Rubio's Coastal Grill - Mercado bowl with Mahi Mahi - Seafood Near Me - Phoenix, Arizona

I received a free birthday offer. I don't recall ever going to a Rubio's. So unsure how I was even registered for them. Honestly the food was good but the customer service was not. The guy behind the counter I explained it was my first time there. I asked different questions about what I was looking at ordering & he would point to the menu. It was as if I was bothering him by asking questions. Not friendly at all. As I'm leaving one of the ladies in kitchen just staring with this angry look. I'm like yup I won't be back to this location. Food was good but customer service matters. read more

Rubio's Coastal Grill - Seafood Near Me - Phoenix, Arizona

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Was in town for a graduation and fell in love with this place! Good cold beer and tacos with amazing sauce on a warm dusty day... muah!

My first eating at a Rubio's. Boy have I been missing out on this gem located by the office. The food California Bowl with chicken breast was DELICIOUS! In fact I thought I would bring some home, but was so GOOD I ate the whole thing. Lol. The service was good. The place was clean, spacious with plenty of seating area. read more

Rubio's Coastal Grill - California Bowl with chicken breast - Seafood Near Me - Phoenix, Arizona

This location has great service and consistently serves good food. My favorite part of this Rubio's is how clean it is and how friendly the employees are. Great lunch spot. read more

All these ratings below 3 don't know what they're talking about I just had the best food OF ALL TIME literally their especial burrito almost made me shed a tear I wanted to go back inside and thank everyone I recommended this to everyone in the world and I hope to come back to this place. DESERVES 4 STARS IR HIGHER but for me 5 STARS OR HIGHER read more

Rubio's makes excellent bowls and tacos, my favorites being the salsa verde shrimp tacos and the fish especial tacos. I order their food at least once a week and have never been disappointed. The restaurant is clean and inviting and the staff is always friendly and welcoming. Highly recommended. read more

I have never opened my phone to make a review for a fast food restaurant before in my life but I was so impressed by this Rubios lol. It's so clean, smells amazing, food is amazing, and the service was friendly and kind. The kitchen looked very clean and organized. Sauces area was stocked and clean. I was like are we in a fast food restaurant? lol. The bathrooms are cleaner than half the nicer restaurants I've been to. Literally smells amazing throughout the place. I'm so impressed read more

We choose Rubio's because their food and salsa bar are always fresh and so flavorful. Rubio's never disappoints! Great food and friendly staff. read more

I believe this location is closed. I drove by the other day and there was a big green notice in the window, I couldn't see any staff or customers, and calling the phone number. I get an intercept. read more

FRAUD I placed an order for delivery using the Rubio's website. I did not get an order confirmation but my bank was charged $23.19. This included a tip for the delivery driver. My food never arrived so I contacted the store. They asked for my confirmation number but I explained I never got a confirmation number. The store agent said they never got my order. I asked why they charged my bank and she had no answer. She said maybe I ordered from a different store location but I pointed out that even if that were true, I would still have gotten the food. I told her to prepare my order and I would drive over and pick it up. She agreed but when I arrived, a new store representative asked for my confirmation number. I again told her I didn't get a confirmation number but I showed her my bank info proving I was charged $23.19. I asked for my food and she said they didn't prepare it since I can't show a confirmation number. At that point, I told her to cancel and just give me a refund. She said a refund was unusual but she would be nice and refund the money. She proceeded to ring up a refund for $16.00. I told her I paid $23.19 but she said she can only refund the cost of the food; not the fees and tip I paid. She then said they have been having issues with their website. If that's true, I don't know why they gave me such a hard time about getting the food or a refund of the full amount. read more

The business owner needs to update the hours online on all platforms. Some say 9:00pm. We called at 8:25pm asking if we could place a to go order and the employee stated "sorry we can't take orders over the phone" but failed to mention they were closing in 5 minutes. I wouldn't have wasted my time driving there if they would have just said they were about to close. That being said...I have eaten here before in the past and the food was good so no complaints about the actual food. They have a good selection of coastal style Mexican food but not everything is sea food. There is a good variety (shrimp, different types of fish, steak, chicken) and they even have vegan items as well. My favorite thing about Rubio's is the salsa bar, many salsas and toppings. I'll come back BEFORE 8:30pm in the future. read more

I came here for dinner tonight after getting some boba. The tacos looked amazing so I got the Richard Blais trio. They were interesting, the Buffalo chicken taco was unique yet not very appetizing because of the breading. The other two tacos were pretty good. The no fried beans were yummy as well along with the rice. I also got the California bowl. Wow this is better than the larger chains. I'll definitely be back for this and I'm glad it came with guacamole as well. I am a fan!y first time to Rubio's won't be my last. read more

Rubio's Coastal Grill - Richard Blais tacos - Seafood Near Me - Phoenix, Arizona

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Rubio's midtown is a nice, clean restaurant. Friendly employees! Delicious food served quickly.

Bright, clean and pleasant location. The fish tacos were greasy and crispy, and the salsa bar lets you make them as spicy as you want. Friendly staff. read more

We were greeted joyfully as we walked in the door.... huge plus! The bathrooms were clean, as was the entire restaurant. Everyone was helpful, accommodating, and happy. The food was fresh and well made. Excellent Rubios! read more

I paid $16 for this mediocre burrito that's supposed to be lobster filled but they're not doing the job right. The quality of the lobster burrito in the pictures versus in real life is disappointing. And apparently this is the most popular food in their menu. I'm never getting this again. Do better! read more

Rubio's Coastal Grill - Seafood Near Me - Phoenix, Arizona

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Disappointed. I ordered chicken tacos and got shrimp. Also ordered to go, and it came on a plate. Food was exchanged quickly, however they acted like I was a bother for asking for what I ordered. A sorry for the wait would have been nice but nothing. No apology or compensation offered. Most locations have a wait. Now I know why this location is empty. Have some work to do on their customer service side. Customers are in the dining area while staff is chatting and laughing loudly In the back. Bring the party to the customers. My table is sticky and the floors need a sweep and mop. Disappointed with this location. read more

Where do I begin, Let's start with the Rubio's line of food is delicious, even when prepared horribly and cold, once received toss it in the microwave and it's still great! Here are a list of the issues, mind you we've tried other locations around the valley out of frustration and we see the same attitudes and issues at every single one of them so far, so while this location does get the majority of our business, they all suffer from the same foundational problems. The staff at Rubio's all over the valley, are unfriendly and seemingly miserable. They ignore you standing at the counter and wander around in the kitchen or behind the register to avoid you. It's really strange, no eye contact and they are very short when finally taking your order. Deliveries. This is my main gripe! We order constantly and every time there is something missing, sometimes A LOT of something's. 4 desserts, extra taco purchased. The main culprit ALWAYS is salsa, we will order 4 Tomatillo and 4 Diablo salsas for our meal. Door Dash arrives, zero salsas. I look at the receipt, boom salsas! BUT, nothing in the bag! Food is not as good without the salsa! So after quite a few times of this, I was finally done with them. We decided to give them another try with the difference of myself calling and speaking with the manager immediately after placing my order on the app to make sure they gave us everything we ordered, salsas included after explaining our long history of not receiving all of our order. Liz assured us that the salsa would be there and our order would be 100% filled. I was happy with this! Fast forward to 1 hour later, received our order and low and behold we have all of the salsas! BUT my steak burrito is missing which was one of only two entries we order! Called back to speak with Liz, she proceeded to blame it on the driver which was BS, after awhile of aimlessly pointing blame, she said she can refund me, remake it for me but cannot deliver it. I was hungry, extremely annoyed and just wanted my food. So I made the 25 minute drive to get my burrito, even after already paying a delivery fee and tip for the partial order, not door dashes fault so it is what it is. I arrived at the restaurant and told them who I was and why I was there, another lady said that Liz was currently making the burrito for me. I waited for 5-6 minutes, Liz never looked up at me, never came to speak with me about the issue and apologize for the inconvenience. Nada. Got my burrito and headed home to eat it. We've spent a lot of money with Rubio's, we've lost close to $90 in food and desserts that I never received and never called about, again the food is good, it is always cold whether delivered or eaten in the restaurant for some reason, items are always missing due to poor checks and balances or fundamental systems in general are lacking. I don't understand why these Rubio's all have the same issues but I'm sure one more missing item will have me fed up and no longer return as a customer. Try Rubio's at your own risk, you won't get sick or anything like that hopefully, they will just take your money, waste your time only to give you portions of your order, cold food, crappy attitudes and crappy service. I like your food so get it together Rubio's!! read more

Where do I begin. An absolute shitshow beside the cashier. I never got my double mahi, despite the cashier asking the cook twice who told him "he got it" furthermore she was rude to him the entire time and deserves to lose her job. My "double mahi" was chicken that I paid for. Never fear a better business bureau plus credit dispute is to follow. Don't eat here as long as this cook tonight is there read more

Rubio's Coastal Grill - Proof they didn't give what I ordered - Seafood Near Me - Phoenix, Arizona

Quite honestly, deliciousness!!! I loved every single bite. My co-worker introduced me to this place, and now we go every chance we get! The burritos and salsas are top tier! Love it! read more

I really don't like giving out one star but this place is just a complete disaster. The cashier definitely didn't want to be there, kept interrupting me when I was trying to order. Asked for a California bowl with blackened mahi mahi...no pico/salsa fresca..not that difficult of an order. Well I wait 10+ minutes and the order is all wrong....she didn't even check it. Chicken with pico...not a huge deal but then she asks me a third time to repeat my order. I just don't get it. Another lady I'm assuming is the manager..hands me my food 10 minutes later...no apology, sorry for messing it up and making you wait 20 minutes for a bowl. It was just ridiculous. The food itself was okay, portion was a bit underwhelming but it was the entire customer service that really makes me not ever want to go back. Management should really take a look a *Was contacted by a manager (Alisha) who said I could come in and try a meal on the house - when I followed up asking when I should come in she ignored my email! read more

It gets dark early this time of year. As I pass by almost every day, I've been seeing the bright lights of various establishments on the corner of McDowell Rd. and 7th Ave.; one of them being Rubio's Coastal Grill. There's no parking for Rubio's Coastal Grill directly on McDowell road. You have to go behind the buildings. There you'll find a parking lot. Once you find it you'll be able to access the businesses on that stretch of McDowell road. Sometimes it's nice to try something different and being a vegan it's also somewhat challenging, but in a good way. Rubio's started in Southern California - actually San Diego where Ralph Rubio ate his first fish taco from a Mexican street vendor. From that moment on, Ralph fell in love, and started his chain of restaurants. This Rubio's has a great fast food modern ambience. Katrina at the front counter didn't know what Vegan meant, but once I explained, she and her coworker helped me find the appropriate meal. This turned out to be a California Burrito with no meat, roasted vegetables, pinto beans, and no white sauce. I ordered a side of French Fries as well. Katrina was patient, kind, and helped, which I appreciate. The burrito was excellent. The right size; and worthy of the name burrito! It was fresh and delicious! They have a full menu, and a fresh salsa and sauce bar. I really enjoyed the food, the atmosphere, and the staff. Nice place for fast fresh food! Hope you give it a try. I'll be going back so I might cya there sometime! read more

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We come to this rubios often, but today was worth writing a review because Joshua served us and was over the top with phenomenal customer service! When we came up to order they were bagging To go orders and he apologized for the wait. He then came to our table often to check in, fill drinks, clear plates, always with a smile and friendliness. Thank you Joshua! read more

I like this Rubios location here. Nice and clean , great tasting food , salsa bar was clean and fresh. I had the salmon burrito both times . Great taste and clean. Would definitely recommend. Nice small strip area with other shops all walking distance. Can sit outside to catch a view. Not bad . read more

This Rubio's location is my go to as it clean, delicious and close to the airport. Plus the stuff is always super helpful and friendly!

Who says Baja style Mexican food can't be served fast? This place definitely satisfies my fix for coastal classics like fish and shrimp tacos. This is my go to for lunch when I need something quick, fresh, light, AND tasty. The menu has lots of choices for protein, and depending on your mood, they have salads, rice bowls, tacos, and burritos. Fresh salsa bar has cilantro, onion, lemon, red and green salsa of varying degrees of heat. I've tried lots of things from the menu, and I have yet to be disappointed. The restaurant itself is clean, organized, and I've never seen the salsa bar messy. It's very laid back, no crazy lines, and I'm usually in and out when I order to go. Service is friendly, and the cooks look like they take their creations seriously-- presentation is always great, which is exceptional for a fast food restaurant chain. Check in on Yelp, and get $2 off any entree. AND on Fridays get you 2 fish tacos with beans and chips (or rice) for $6. This place successfully executes the concept of fast and fresh Baja Style Mexican food. read more

Rubio's is one of my favorite Resturant's, I seek them out wherever I go. But for some reason this one just can't seem to get it right. No matter what edits I make to my order, it's never correct. I go maybe 2-3x a month and it's a reoccurring problem. For example, today I asked for NO beans, rice or salsa in my burrito but a side of pinto beans. I got a burrito with rice, salsa and pinto beans inside of it and a side of chips. They also forgot the chipotle sauce. It's to the point where it makes me want to drive to the further location just to have my order right. read more

Rubio's Coastal Grill - Order ticket they received - Seafood Near Me - Phoenix, Arizona

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I don't often recommend fast food restaurants, but I absolutely love Rubio's. I once walked ten miles for a Rubio's Fish Taco in high school. They are worth it. I personally recommend getting the original fish taco because that is what they are known for! The beans here are also quite delicious so pay the extra 50 cents or so and get the chips and beans. Once you are done with your fish tacos go back and get a fresh hot churro. It's debatable, but I personally believe the churros here are just a little bit better than Costco. Rubio's is not in every state so if you happen to have one near you give it a try! read more

Rubio's Coastal Grill - Tilapia taco! - Seafood Near Me - Phoenix, Arizona

Today was Boss buys lunch at work. I ordered a Chicken California bowl. The presentation was terrible as it seems like the ingredients were splattered one after another. To top it off my guacamole was black and my lettuce was brown. Definitely a bummer as we would order more frequently if the ingredients were fresh. Let's not forget that our orders were wrong and someone's was missing. Not the first time it happens read more

Sloooooowwwwww. I have had issues with this Rubio's before (skimpy bowls, slow service, missing items). I've gone to other locations and have had much better service. However, the location closest to me is closed and I decided that since it's been a while I'd give them another chance. Nope, will not be making this mistake again. I will avoid this location at all costs from now on. I ordered ahead on the app and the order was promised at 6:44 and I still had to wait inside for 40 mins. There were 2 people in line, and a couple of other people standing around waiting for food that was ordered ahead. They got someone else's order wrong and had to fix that too. I was there long enough to watch her order, receive her food, realize it was wrong, and get a refund. I'm just over it. I'd rather travel the extra 5 miles to go to the Rubio's on Pebble Creek than come here. read more

Ordered through Uber Eats. I didn't realize when I ordered the quesadilla (shrimp) that when I marked I wanted everything on it, it came on the side. You literally get the basic quesadillas and then the ingredients come on the side. Won't order again. read more

I ordered through Uber eats and they gave me the wrong order. The drink was correct. My name was correct. The receipt was correct but the food was not. Tried to call the restaurant and they don't take phone calls. What a rip off! I will say that the owner contacted me and suggested how to rectify the situation. I dutifully went to the website and completed the form. Haven't heard anything...,, read more

Ordered the Quinoa Lime Bowl with blackened salmon. It took over 15 minutes to come to the table, there was absolutely no roasted veggies or any corn in it at all like there was supposed to be. All I saw and it was black beans, quinoa, sliced almonds, & some sliced avocado, & very little lettuce, and that's it. The salmon didn't seem blackened enough either. I think I'll just stick to Chipotle across the street. read more

Terrible experience tonight. 5 people working in the kitchen and it took 20 minutes to get out to go order. There was literally only two other customers in the building. Everyone was moving like a sloth and it was ridiculous. Our food was cold and nasty. The chips were broken, old, and stale. The burrito had holes in it. I feel sick to my stomach after eating here. Yikes. Never again. Where's management?!? read more

I walked in and there were other people there but when I tried to order they said the systems is down and they can't take my order. Someone else was up there before. I wasn't rude, wearing anything vulgar and I'm pretty sure I didn't smell. The access to parking to the place sucks so I won't waste my time trying to eat there. read more

This is a great option for a delicious, healthy lunch. I had the verde shrimp enchiladas with black beans and rice, and my husband had a shrimp burrito. Both were flavorful, especially when dipped in some of the free salsas (my favorite were the tomatillo and the mild versions when mixed together with the chopped cilantro/onion mix). Service is quick and friendly, and the food is extremely reasonably priced, especially considering the fact that you're eating Mexican seafood. I also love the fact that they list calorie counts on the menu - it makes eating healthier a lot easier. This is one of the best lunch spots in the Capitol area. I'll definitely be making my way back again. read more

Ordered a California Bowl. Came with the corner clipping of a sauce bag. Took it to restaurant, Employee said " it doesn't look like our bag. meanwhile employee in back was clipping open same kind of bag. No compensation given. read more

Since I moved to Phoenix via Arkansas and Chicago, I have *LOVED* Rubios. I think there at the beginning of my life in Phoenix maybe five years ago there was a week where I ate Rubio's every night for dinner and maybe a few times for lunch too LOL. And this location has taken the ever-loved concept to a new level. There is not a better place for this hot spot ... and although I was scared about parking I plowed into the parking lot certain I would find somewhere to squeeze my Civic so I could get that gourmet taco plate. Voilà... Complimentary valet parking! Hell yes. Today was the training day however I would not have known otherwise. I love the new design and updates they have made to the flow of the restaurant. I could give them 10 stars out of 5! I really do love it that much and the customer service was top notch and then some. I cannot wait to frequent this location with family and friends in the future, and the I'm sure dozens of times I will eat there alone since I live around the corner. YESSSS! Bring me more salsa bar! read more

Rubio's Coastal Grill - Seafood Near Me - Phoenix, Arizona