First and last time I order food from any Rubio's. Our office decided to order from here today and everything was incorrect. Your probably thinking why not go back? We can't because were at work and we all placed our orders online. We ordered 2 steak burritos, 1 chicken burrito with no guacamole and shrimp tacos. We got 2 chicken burritos, 1 steak with guacamole burrito, but the shrimp tacos were right. PAY ATTENTION WHEN MAKING THE FOOD! How hard can it be to read and tell the difference between steak and chicken. Also, the chips were so stale we ended up tossing them out. read more

I really wanted to like this place but they fell short of my expectations. I had the classic steak taco plate with a side of greens and added a shrimp taco a la cart. The food came quickly but the greens had a bunch of rotten bits in it. The steak taco was just ok but the tortilla was cold. My shrimp taco was awesome and had a little bit of a bite to it. I may give them another try but it's not tops on my list. read more

Rubio's Coastal Grill - Seafood Near Me - Phoenix, Arizona

Rubio's has upped its game! This Rubio's location has a nice atmosphere, not what you typically expect from fast casual food. The prices are decent, the service was friendly, the salsa bar was vast (ok....not vast.....but bigger than most). I got a massive burrito for under ten dollars that not only was tasty the night I ate it, but was equally tasty the next day when I took my leftover half for lunch. Nice job Rubio's! read more

Ordered pick up and the food was made fresh. Only waited a few mins after getting to the restaurant. Everyone was nice except when I asked for a extra small side of white sauce for the fish tacos. The gal seemed irritated that I asked and said "that costs extra". I said that's fine and she was not pleased, maybe she thought I would say never mind after she told me it would cost me. She filled the small cup only half way then made me wait until the register opened up to pay even though there was another one free. Look, I don't care about the $0.54.... just be nice and speak to customers respectfully. All in all the food was amazing, I didn't realize how much I missed their fish tacos. I was pissed though as I ordered 5 meals with 2 tacos in each, enough for the whole family. Then I got a half small container of the sauce and was charged. Not the best service which is why I give it 3 stars. My kids like extra white sauce and they were gonna get it, even if it cost me. If it weren't for that the food was 5 stars for sure. read more

Unbelievable. This place is the worst. Got food poisoning once. Tried it a few more times like a idiot and they continue to F up orders and forget items. I guess that's what you get when you hire a bunch of stoners. read more

I love Rubio's! I've been to few, but this one is, A-M-A-Z-I-N-G!! My burrito was jam packed!The service was incredible!

I have always loved Rubio's. One of my favorites!!! However we moved right next to the downtown location on McDowell and 7th and there is a server there named GLENDA that is just the rudest server. We have been twice while she is working and she is terrible. Rolls her eyes at you. Had a terrible attitude. We can't stand going there when she is working. She definitely hates her job. It's obvious. We will call ahead now to see if she's working to avoid her. Very unfortunate!!! read more

Flavor was good, the blackened mahi mahi was not overcooked or overly spicy. Portion very skimpy for $9 plus, 2 tacos with a little food in the middle read more

Rubio's Coastal Grill - Seafood Near Me - Phoenix, Arizona

This place is Ahhhmazing! So glad I found it. I'm from FL and have been craving some good seafood. I had the shrimp quinoa bowl. It was super fresh and bursting with flavor! The manager was so great, I could hear her with her staff. I had to go and tell her it was my First time there and to compliment her as a manager and of course the food! read more

Horrible customer service at this location. I ordered the mango mahi mahi tacos and they brought out the regular ones. I told them this is not what I ordered and they argued with me and told me that I was wrong. The manager was hiding in the corner and did not take initiative. Go to a different location if you can. read more

This place is always clean and I'm sorry that I always come in twenty minutes before you guys close. I usually stop by here right before I go to the wonderful, Sidebar. I usually stick with their original fish tacos. The fish is so crispy and everything just melds together. Nothing is too overpowering. I like the special on Fridays going on right now with two original tacos for $6. Always a deal going on here. I have tried the burrito version of this taco. Also very tasty. Way more filling. read more

Rubio's Coastal Grill - Seafood Near Me - Phoenix, Arizona

Walked in and was told to leave because they are only doing phone and online orders and it wasn't even 6:00 pm. I guess orders to go aren't an option. I frequent here once or twice a week because the food is usually pretty good. I won't be coming back. Not to mention there were two tables inside that had customers eating at them. read more

Mediocre Mexican at inflated prices served in an "upscale fast food" restaurant. It's not bad food, but it's also $12 for a burrito. Rubio's might be the best Mexican food in, say, Anaheim New York or Gizmo Wisconsin. But this is Phoenix. This is the Mexican food capital of the United States. We have better and more plentiful Mexican food in Phoenix than some places in Mexico. So why in God's name are people coming here? You can drive West or East less than a mile and hit 5 great authentic Mexican restaurants, and they'll serve up a burrito in the same time for half the price. They may not have a recently remodeled restaurant, a clean bathroom, or fish on the menu, but they'll bring a solid food game nevertheless. I don't know. Over-priced and underwhelming = not gonna be a go-to for me read more

I wasn't expecting much out of Rubio's but I'm always down to try new fish tacos. The place was dead when we walked in, very sterile.. Chipotle's older uncle with no personality. The salsa bar was the saving grace, lots of options in varying degrees of heat. I was surprised on the price point for an order at the counter joint, it wasn't cheap. They also charged for chips and salsa. WHAAATT!!!! All in all it was pretty good. I got the coastal grill, shrimp, fried fish and ono taco. Not too shabby. There are so many authentic places nearby in the same price range, don't know if I would come back. read more

I just order from grubhub for the first time. Food was really good, not overly spicy and tasty. Will order again

I'm not sure why there are so many bad reviews about the customer service. I go here all the time, and the employees are super friendly. I get the blackened mahi-mahi California bowl, and it's so good every time from this location. One time they gave us salmon when we asked for mahi-mahi, but that was only one mixup out of the millions of times we've ordered from here. I work near the Rubio's in Goodyear, and it's disgusting. It's nothing compared to this location. read more

So I use to come to Rubio's all the time. It was always so-so or ok. When I heard of the Coastal Grill, I was extremely curious. It's been about two years and let me tell you it has definitely improved. This specific location is perfect! It's downtown in a great little area with valet parking. There is outside seating and its a good size on the inside. The food: bursting with flavor and very good sizes The staff: beyond friendly and extremely helpful I really loved it here and I can't wait to come back read more

I tried a fish and chicken taco. Chicken was better than the fish. Decent price and their salsa bar has many options. I'm a fan!

I have loved Rubio's since I started going to the first one in San Diego in the '80s, and their quality has remained the same throughout the years and throughout the chain. My favorite is their fish taco especial. Their chips are also some of the best anywhere. read more

The food was great! The service could improve but was overall a good experience. The food came out fast and was fresh, but after that the server never came back to my table. My California Bowl was delicious though so I couldn't complain! Recommend this place if you guys are looking for good mexican food! read more

I eat here often and the service and food have become a disaster. Every order takes 20+ minutes because they don't have anyone dedicated to handling online orders. So in-store customers stand around while all the employees work on filling online orders and eventually get to the in-person customers. Today - both line cooks were wearing masks - but NEITHER over their noses. Not sure what the point of that is? They require face coverings for customers but let those making your food breathe right on it. Today I ordered a shrimp taco with mexican street corn and a california bowl with chicken, to go. Got home to find the corn tortilla's were a bowl of grease with "toasted" cheese - heart attack in a tortilla. The California bowl was all rice - literally 3 squares of chicken. Not good. Not what I ordered. Not safe. read more

Rubio's Coastal Grill - Seafood Near Me - Phoenix, Arizona

Very good food with great selection. Friendly service. The restrooms and restaurant are extremely clean.

My boyfriend and I have loved Rubio's for a long time now and today we were really looking forward to enjoying our food there. We chose to go to this specific location because it was the closest to us at the time. We were VERY disappointed with our entire experience here. The wait to order our food took forever because the cashier was on the phone the whole time; and then the wait to get our food was also way longer than normal. Due to this, my boyfriend went to the front counter to see if our food was close to being done and he saw that our food was just sitting on the kitchen counter and no one was bringing it out to us. About another 5 minutes of it just sitting there passes by and someone finally brought us our food. When we got our food, my tortillas of my tacos were stale and both the guacamole on my tacos and my quesadilla was browning (probably from our food sitting out for so long before we received it). My quesadilla was also very soggy from the sour cream sitting on it for so long before receiving my food. Needless to say, we won't be returning to this location. read more

Rubio's Coastal Grill - Chicken street tacos - Seafood Near Me - Phoenix, Arizona

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Rude & unprofessional. I ordered through postmastes, & half of my order was missing. I called & they transfers me to the manager who showed zero sympathy, just blamed it on the postmates. Luckily I don't live far. Employee sitting on top of counter on his phone when I walked in to pick up the part of my order that was missing in the delivery. No simple "hi how are you doing" when I walked in, barely looked up from his phone while asking me "can I help you" Food is good, but service at this location SUCKS. *edit* Nvm about the food being good.. it usually is but this time unfortunately it was not. Steak & beans were dry as can be. The caramel ganache brownie was HARD AS A ROCK. Wish I could attach video to this post to show. Ugh I'm so disappointed I loved rubios... read more

Terrible customer service. They ignored me while patiently waiting in line and another customer's order after I waited for 5 minutes in line. read more

This location sucks. This is the second time I've walked out without my order because it was taking too long. I waited 40 mins this time only to be told it would be another 20-25. Save your time and go somewhere else. read more

Taco today never fails me!! I really appreciate the store manager and all of the staff, who all work so hard to make it a great experience. The restaurant is always clean, despite being very busy. The salsas are always fresh and delicious! read more

Good fast food with a smile. I like it here. It is not close to me but when I am in the area I now have this option on the Foodie corners of 7th Ave and McDowell. I can not really add too much more to what the other reviewers have said except the chicken Taco was really good and I like their Salsa bar options.I also like their chips and Guac! The decor is very nice and the restaurant is always very clean. read more

Rubio's around the US never ceases to disappoint me! They, like In-and-Out, always seem to hire quality people. Service is usually prompt and the food quality is so much better than Taco Bell, Del Taco, etc. For those who care, they do serve alcohol. And they do have some tasty vegetarian options. Their desserts are tasty too! ...oh, be sure to join the birthday club for a free meal! read more

I did place a 2 go order for 5 people and realize they did miss one of the order after going to home, I called them immediately and I was being told that the restaurant is closed and I can come grab my meal next day, when i was asked about if I am getting a free meal and the order it was missed they were keep saying free meal for the one that they messed. I am big fan of Rubios and did not expect this answer from them. I can not believe how can they say the meal that I paid for as free meal?????. read more

I was really craving fish but all of the fish places around here are really expensive. Rubio's is a great place to get affordable, fresh fish. I got the Mexican street corn bowl with blackened mahi-mahi. It was really high quality and had outstanding flavor. I was so impressed with how clean it was in the restaurant and with the substantial portion of fish they gave. I've been to other locations many times in the past but only got the fish tacos. The bowl was outstanding and I loved how they gave the salsas for you, instead of their old style of buffet salsas. This was more hygienic and still just as great! read more

Great food always eat at this chain when we see one we love the original fish tacos had the new mango avacodo sails it was great with salmon. read more

Rubio's Coastal Grill - Seafood Near Me - Phoenix, Arizona

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Ugh!! Food was all wrong. Took way to long to come out the first time and even longer the second. Food was cold. We were even charged wrong. Big disappointment for Rubio's! read more

Good service and Better food. When it comes to seafood I won't cheap out or get anything from a fast food place or the like. I got the Ancho shrimp burrito that comes with guacamole and rice, beans and Ect. Delicious , the shrimp tasted great and it was REAL shrimp, not of those fake microscopic shrimps u can't even taste. Salsa bar was good, it wasn't watered down like most Mexican fast food places, tasted great and good consistency. Happy I stopped by, one of those times where "maybe I'll try something new" actually works out read more

Rubios is one my favorites of all time. I had the shrimp verde 2 taco plate w/ mashed pinto beans and chips. Got the roasted red and the green salsa. 1st time eating shrimp and it was excellent. These tacos are just as good or better than Rocky Point. Now the chips need work. I find them alittle thick and in need of salt. I'm also not a fan of their guac. But I still love this place. Alot healthier food than your common Mexican food places...its a clean taste not greasy... read more

Great food, great service. Love the Mango Mahi tacos. Everything tastes fresh. The service was excellent. Shift leader, Buffy, did a great job. Took my order, brought it right away, very pleasant. Enjoy coming here. read more

This is the worst rubios I have ever been to with awful management. While I was there for a short period of time and the restaurant was not busy 3 people had their meals/orders messed up and the food I got was poorly cooked. My black beans were burnt to a crisp. Never coming back here again and I advise others go to a better location. read more

Had never been to Rubios before, but after having the lagostino lobster last weekend, I had to go back today for another one. Delicious! Staff was friendly and attentive to my experience. Keep up the good work. read more

The Fish Taco Especial is delicious! I really need to try other things on their menu but it's really difficult to avoid my tried and true love, fish tacos. read more

Was treated very rudely by manager. I waited over 30 minutes for my lunch a d when I went up to ask about it they all ignored me standing there. When I said it's been over 30 minutes the girl got defensive and said they had no professional cooks today and that I should be patient (after waiting for 30 minutes). She yelled this at me for the whole store to hear. I'll never return to this location again. read more