When getting the first quote serviced, scheduling was quick and efficient. They ended up being the cheapest that we could find for a kitchen. At under $30,000 with all parts included minus appliances and anything additional we wanted *delta bottle washer and island light*. Included cabinets, backsplash, fixtures, sink, faucet, and labor. Getting the drawn up designs were quick.
Now when it comes to starting the remodel when scheduled, it was the first issue. They stated they would start on one Monday only to never show and having to call to confirm scheduling which unknowingly to us they push it back a week. Once repairs started the repair team was amazing, the one in charge of the remodel not so much. I would send issues related to things like the backsplash tile being done sloppy (will include a picture) or the drawers being crooked, and would get no response. Even sending how I wanted things done in terms of style and what sink and faucet we selected I was asked multiple times for the information, overall I probably sent it 5 times to him.
We ended up having issues with them not picking up the trash for weeks after the repair so our garage was filled to the brim with their construction trash.
Once the kitchen was done we asked for them to do our upstairs bathroom tile just in a less than 36 sq ft bathroom. The repair included replacing less than a foot of subfloor and the tile. We were quoted $2,000 and we were required to purchase the material. Once again the repair didn't start when we were told it would, and we weren't contacted in anyway. I reached out to the POC (mentioned above) to let him know the direction I wanted the tile to go, they ended up disregarding my texts and just did it the way they wanted. (I wanted it offset)
Overall I'm pleased with the kitchen, I will be getting the backsplash redone. But just be weary that communication was very poor and that can frustrating when you are kitchen-less. read more