Rock bottom! We have been going to this Ruby Tuesdays for years, because we live very close. We've watched the quality go down the tubes over the last year. Last night, we went once more, because we were hungry, and very tired. The experience just gets worse and worse. Usually we order the salad bar, knowing there will be problems. No one pays attention to the bar. Lettuce bin will be near empty, and at least 1 or 2 ingredients will be near empty. It's ridiculous how poorly it is managed. Last night, we ordered some fish, with zucchini and rice pilaf. The waiter informed us that they didn't have any rice made yet, and would we like an alternative side item. We both ordered mashed potatoes. He came back later and told us they only had 1 serving of zucchini, and would one of us like an alternative. I settled for broccoli. When dinner came, mine was missing the shrimp. He started to take it back, but I just said, just go get the shrimp. He never brought it. I just had to quietly laugh, it couldn't be much worse. I asked for the manager, and told her in as kind a voice as I could, that the restaurant had hit rock bottom, and listed all the things we had observed, over several trips. I indicated it was time for someone to step up, and fix it, and asked how long she had been the manager. She told me she had been there about a year, which coincides with the steep downturn of the restaurant. It became very clear to me at that point where the problem was. She took my meal off the bill, but that doesn't compensate for the poor quality of the staff. Just stay away. read more

Came here for business and decided to try this place out. The reviews were awful but so were alotta places in this area, but Ruby Tuesdays was a familiar name. So I thought "how bad could it be?" First, I wanna mention that the service was GREAT. Our server did her best and she was beyond friendly so I give an extra star just for her. She checked up on us multiple times-almost like she was waiting for us to say something or she was trying to make up for the food. Also the fries were fine. That was about it. Food: It was still pretty early so my friend and I got a lunch item and an app to share. We ordered the Parmesan Shrimp Pasta lunch combo w/ fries and the Shrimp Cheese Dip for a light early lunch. The pasta came out with very very little sauce and tiny little shrimps that had some shell on it... the pasta was not drained all the way so there was water on the bottom of the pasta. Ick. The fries were nice and hot. That's what I mainly ate. The dip was runny as well. It was almost like a soup and looked kinda oily or maybe that was water too. Maybe they just add water to everything? Lol The cheese was coagulating and looked lumpy and unappetizing. All in all, I was super disappointed. We spent $20 on mush and watery pasta. The reviews aren't overreacting. It was actually that bad. What's upsetting is that if the chef just took a little more care and a little more effort, the food wouldn't be bad at all. Draining the pasta isn't even time consuming. Making sure the shrimp shells are all peeled off isn't hard. As someone who worked in food all their life, it is frustrating to see someone not care about the product that they're selling. read more

Ruby Tuesday - Almost no sauce and just alotta water. Also really enjoyed picking out the little bits of shell off the tiny shrimps --; - American Near Me - Dallas, Georgia

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Went here for a steak I was craving. Carpet is filthy. Table was greasy. Debris all over the floor. When I received my steak it had no good sear and was over salted pink inside no red for a medium rare. Our server was the only highlight of the evening!!! read more

Manager is horrible. Rude to customer. Does not constructively handle problems caused by his crew. My family will not be back to this store. read more

Manager was rude and made my child cry. He would not listen to a reasonable request, and made sure he was right above all else. The chocolate milk was spoiled and he refused to believe it, even though it smelled horrible and had chunks in it. He yanked the food away and told us we could leave. Horrible customer service from him. read more

We were ignored by 3 waitresses so we got up and left. Spent our money at La Cocina instead!

Food is decent the manger is so rude, they really slack with the amount of food with to go orders

Christin was a awesome waitress tonight. Brought everything in a timely manner. We were all satisfied at the table.

great dinner. great service. Mara was wonderful and friendly. will ask for her again next time we visit. thank you, Mara! PS- highly recommend the Ultimaté chocolate cake for dessert.... it's the bomb read more

I'm sure at one point this was a thriving business. It now appears to be on its last leg. I'm guessing management just doesn't care or they have no pride. The service is always subpar. The food is always sloppily plated. It seems like the restrooms set the tone for the business. In this case the floors are so dirty you slide on them. It just makes you cringe. I come here on days where I don't feel like eating heavy. I'm just going to have to find a different place. As much as I like a Ruby Tuesday salad bar, this one isn't for me. read more

The salad bar was never restocked after asking multiple times. My family ate their food and we asked for the check without the salad bar being stocked to even grab a plate. read more

My wife, child and I decided to stop in for dinner. It was late and there was literally only a couple of people in the restaurant. The hostess greeted us and took us to our seat. Once seated we waited 20 mins for service and got none. We watched the hostess walk by several times and watched a couple of waitresses clean around us and walk by us and yet not one stopped to ask if we had been helped. Finally We all go up and went to the salad bar. There was two cold plates and only one that was clean. There were several plates on the side that were dirty. My wife asked for clean plates and the hostess brought several plates that she had to look through to find a clean plate. We got our salad and sat down and ate. After I finished my salad, about 30 minutes after initially being seated, and my wife was finishing up hers the waitress came over and said she didn't know we were there and asked us what we wanted. Why she didn't know we were there is beyond me. I could see her the whole time. She was in a corner booth on her phone and talking to some guy who may or may not have worked there. We had direct eye contact and she surely saw us get our salad. By this time we had no intentions of ordering anything that we intended. There was no way I could eat after the poor service. My daughter did want an ice cream so we did order that. The waitress went to her station and typed it in and hollered that she wasn't charging us for the salads. She immediately brought the check, asked us not to leave a google review, and a few moments go by and she brought the ice cream. She went back to her corner and we finished and left. We will never return to Ruby Tuesday. 10 years ago it was a great place and the staff were great and the food was awesome. Their were awesome a wait to get in and people wanted to eat there. Now everyone I pass is empty. Now I understand why. The whole place should be fired. From the hostess to the waitresses. They all knew we were there and yet no one bothered to say anything. Lessons should be taught. You cannot ignore this behavior or it will continue. I will never be back. read more

Gross on so many levels. Terrible service. smells bad. Just awful. I honestly do not know how they're still in business. Every once in a blue moon we go for the salad bar, but never again. read more

We love Ruby Tuesday but this one is horrible. Our food is always wrong or burnt. Behind the bar is always filthy

My guy and I decided to visit this location for an after church lunch before we run errands. We were sat at a dirty booth. I asked the hostess for paper towels to clean the booths in which he was happy to allow me to clean. The waitress gave us a long list of items they did not have...okay, let's keep it simple and order a burger. She then brought out our food, paused, and then told me she had to take my plate back because she saw something she didn't like. She finally brought out a freshly cooked burger and explained we will not be charged. This was the blandest burger I've ever eaten. I'm not certain how one removes the flavor from bacon. I began to taste grease and looked at my burger which was oozing grease. My stomach has been messed up and I've been nauseas since 1:00 and it's not going on 6:30. I will never visit this place again. read more

I ordered shrimp scampi through Door Dash delivery. The order was fundamentally correct, but the scampi had a grand total of 3 shrimp. The sauce was good, and the pasta was cooked well. There was an over abundance of bell peppers, but the scarce presence of shrimp (and their lack of wanting to correct the matter) let's me know that I will never frequent that establishment again. read more

The ambiance at this location is lacking. Good music, dirty tables, dirty floor, wait staff in dirty shirts. The salad bar was trashed. Spring mix was brown. Romaine was nasty. Several/many containers needed to be refilled. We saw 2 employees go to the salad bar and NOT refill anything?? Our food was correct and hot. Waiter was not attentive and spoke with a horrible tone (we knew he didn't want to be there). We were disgusted by the online delivery ee's walking past us constantly instead of using the door with signage on it. No one behind the bar was over 25 and all on their phones. Probably won't be back. read more

I wish I looked on here first for reviews. I have eaten at a couple of locations, Hapeville and Fayetteville are my go to, but I'll never come back here. First let me start by saying it wasn't my server(Dakota); he did everything to make our experience better. He is the reason I even gave one star. My family and I came in for lunch. We enjoy the salad bar. Today we ordered two (2/$24.99) meals, three 6oz steaks (2-medium, 1-medium rare) and one half rack of ribs. The steaks came out over done. While letting my server know the steaks were not made properly I regrettably acknowledge I didn't hear my son tell me it was something wrong with his ribs. When the second steaks came out one was still incorrect. I was hungry and was not sending anything back so I ate the part of the steak that was the temperature I asked for and my boyfriend gave me part of his. By this time my son had picked over the majority of his ribs and asked if his potatoes should look the way they do. Aaawww no they shouldn't. The person in charge of preparing them either had some that had sat out too long or they whipped them too much because they were stiff and wax looking. Going back to my sons ribs I finally tried them thinking he just picked over food. I had to apologize to my child. The ribs lacked seasoning and they were dry. Needless to say I was both upset at myself for not noticing earlier and pissed that our meal sucked. The only good food selection was the salad bar. The manager did come out and apologize for the over cooked steaks when we sent them back the first time. We didn't see him again after that. If you have gas in your car keep driving. Go somewhere else. Do not waste your time or money. read more

The last time we went. The wait was incredibly long. We ordered a medium burger only to get it burnt. The manager came over and apologized for the service and how the hamburger was prepared. She then took it back and had another hamburger cooked correctly. Then gave it to us without charge. read more

Revisited Ruby Tuesday in Dallas GA tonight and all was perfect! Great waitress and had incredible food. The meals were prepared timely. It was a Wednesday and the restaurant was very busy from the time we got in until we left. We appreciated all the good service received. Thanks read more

Me and my family wanted to try something new so we headed in to Ruby Tuesday in Dallas ga and my goodness was it amazing! I got the new chicken parmesean and its a 10/10. Very moist and delicous. Our servers name is Uniqe and she was so sweet! Cared about everything and seemed like she loves her job and was just so nice. My other family members rated their meals 10/10, cheese fries and a bacon cheese burger with onion rings! So great. 100% reccomend for people in Dallas ga! read more

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My favorite American chain restaurant -- and I'm not such a fan of chains -- is Ruby Tuesday. One main reason: I'm a sucker for salad bars. I've been to a bunch of Ruby Tuesdays throughout the U.S., and I'm impressed with their consistency. This one follows form, and our server, Phillip was friendly and efficient. Once I get past the salad and those surprisingly good garlic biscuits, I find the food average, at best. Though to be fair, the restaurant appeals to its target market. I usually get a piece of fish or grilled chicken, but this time I chose a hamburger -- a big, greasy fattening one topped with straw onions -- and I found it pretty darned good. The three of us shared a bottle of Gnarly Head Chardonnay, and we left the restaurant content and with full bellies. read more

Extremely varied experiences at this location. I have been there several times. Half of those times, the food was good (for chain food), and the service was good to very good. The other times, the food was sloppily prepared or not cooked correctly, and the service was very sluggish-to-bad, even when they're not busy. On my last experience, I ordered a crab cake with green beans, which I had ordered there before. The first time I got it, the crab cake was fresh, good sized, and the green beans were cooked perfectly. The next time, the crab cake was barely more than half the size of the time before, looked like it had been dropped, and the green beans were literally black on one side. Took forever for the waitress to check on us and when I showed the green beans she replaced them several minutes later with something that was apparently microwaved quickly (and still not cooked). I can say that the salad bar has been consistently good though, so I guess if you just want to go and get that you're safe. Otherwise, I'm not really sure what to say - it's a gamble and can be very good, or, very bad at this location. I'll average out to three stars (barely). read more

Ruby Tuesday - Mixed experiences here. These were the "green beans" on my last trip. UGH - really ?? - American Near Me - Dallas, Georgia

HORRIBLE!!! My husband ordered chicken fajitas which the chicken came out completely raw. When we asked to speak to the manager the kitchen manager (Ty) came out and argued trying to say it was cooked. You could clearly see it was completely raw. We had to argue to get his chicken fajitas taken off our bill and he was not willing to compensate us in any other way. I highly recommend not eating at this establishment. This was our first and last time ever dining here! read more

This is our favorite restaurant of all time. We love the Salmon Bowl, steaks, ribs and shrimp. And the salad bar never disappoints. We travel for this restaurant and have never had a bad meal. Great service at the Dallas location. read more

Honestly one of those experiences where you leave pissed off!! Went primarily for the salad bar but what a waste of time and most certainly money! To start with the lettice was noticeably brown...I mean slimy brown and not just a few leaves. I cannot believe it was not noticed by the employee who put it out. Could go on and talk about my gas station microwave tasting sliders but not wasting any more time. In summary...wont be going back anytime soon - if ever! read more

My daughter took me to Ruby Tuesday today for my birthday. The restaurant was immaculate. The server was excellent. The salad bar looked really good. But after seeing the menu, we ordered off the menu. I had the creole fish and shrimp and she had the honey bourbon chicken. Fantastic! I would highly recommend. read more

I don't know what's going on with this restaurant, but the wait time is extraordinary long. We put our name in and was told we'd be waiting 30 minutes. Ok fine. After 30 minutes, my husband asked how much longer only to be told we were forgotten. So we got seated and waited for over an hour for our order. They need new management desperately. We saw other people's orders going back to the kitchen left and right. I ordered a med-rare burger (warm red center) and it was ice cold in the center. The host seemed very disoriented. I thought something might be physically wrong with her. Overall it was just unacceptable. A very poorly run restaurant. My 19 year old son wanted to help them for Pete's sake! Anyway, don't waste your time and money here. Give them some months to hopefully restore a good reputation. read more

Not happy with the server he was not to friendly and smelled like cigarettes my appetizer to way to long n my Brussels got sent back because they where burnt but there another waiter came over said thank you for your service but my waiter Joey was not friendly at all complained to other customers how tired he was I will not done here again was not pleased with the service also when I told him he had to comp the appetizer because I was a veteran he mumbled something as he walked away talk about the disrespect to me and other veterans that are still serving. read more

Ruby Tuesday - American Near Me - Dallas, Georgia

Server was great! (Dakota) Good review stops there. Manager brought out salad plates to the salad bar, just in front of me. The first 3 plates were dirty. The lettuce was brown or yellow, take your pick. No "famous" fresh croutons left. My steak (medium), while having good flavor, was tough and tendon filled. Baked potato texture was deep fried. My Wife's chicken was under cooked. To top it all of; As we were leaving, we walked right by the Hostess stand. The young lady did not acknowledge us leaving. I turned around as I walking out the door and said politely, "you have a wonderful night too". She made a "smart***" face at me and looked away. Ruby Tuesdays Dallas, GA - STAY AWAY!!! Will NOT be going back!! read more

Salad bar had rotten carrots, lettuce was spoiled ,everything looked like it was left there to long old and dried up. ervice was slow at first, then he got really better read more

My wife and I have ate at this restaurant many times in the past. With our children at a sleepover, we decided to go there again this last Saturday. The restaurant appeared to be a lot more rundown and unkept than it was during our previous visits. We chose to sit at the bar which is what we always do when we do not have our kids with this. There was a large amount of trash that was left on the bar from previous patrons that had not been removed yet. After we sat down I gently slid the trash over to the right of me to make room for the both of us to be able to sit.at the table unobstructed. The bartender was less than attentive but eventually greeted us and took our drink order. We had to inform him about 15 minutes later that we were interested in ordering food as well. After taking our food order the bartender did not supply us with any utensils or napkins so we had to go get them ourselves. The plates and utensils were dirty and disgusting. My wife ordered a Long Beach which is similar to a Long Island and was informed that some of the liquors weren't available to make the drink. I ordered the triple play and was informed that the restaurant was out of chicken tenders. We were surprised that the restaurant would be out of such basic items. What really bothered us was that the trash on the bar remained and wasn't removed the whole time that we were there. It will be a while before we go back if we ever do again. I don't know if the management has changed or the original owner is having financial difficulties but something is going on at the Dallas location and it isn't good. read more

Great salad bar but the food here doesn't thrill me. I visit here every couple months then I remember why I do not visit here every week.

Had lunch at Ruby Tuesday. Previous visits south of Atlanta and just west of Atlanta were a huge disappointment. Glad I ate at RT's in Dallas. The shrimp fondue was delicious. Had the chicken fresco; enjoyed it. One highlight of visit was the service by Katie. Overall job well done. Will return to Dallas location in future. read more

It was freezing!! The manager was told but nothing was done! Our drink took so long they arrived 2 minutes before our food read more

Wow are you kidding me $8.99 for a hamburger and then you burn it and cook all the juice out of it and don't even bring us any cheese biscuits at least the salad bar was delicious I have to wait for our waitress to come back out and ask for something to put on the bone dry hamburger and then I bite into it and it was the worse so dry and burnt I can't swallow it I tell the waitress she says oh yes that does looked burnt I'm sorry let me get your bill read more

Ruby Tuesday - This is my burnt $9.00 hamburger - American Near Me - Dallas, Georgia

The management at this location is very poor. I was eating my plate of food and discovered a food freshness sticker on my plate underneath the food. My server was extremely apologetic and got the manager. She offered me a free dessert (I ordered the 3 course meal that already included dessert) when I declined the second dessert she then offered an appetizer...when I was already halfway though my meal!?!? I declined that as well. I'm not looking for much, but a few dollars off would have been nice and made me willing to patronize this location again. The salad bar stayed empty while we were there. The food was pretty good, and the server was attentive to our large group. Poor customer service abounds these days, the manager at this Ruby Tuesday's proved no different. read more

Ruby Tuesday - American Near Me - Dallas, Georgia

Consistently great service! Waiter Philli Tia the absolute best...we will be back & will ask for him by name! Food was fresh & delicious. Petite Sirloin a little fatty but everything else perfect! read more

Ruby Tuesday - This is how much fun you will have here!!! - American Near Me - Dallas, Georgia

Had great service, no complaints there. But, the food just came across as the equivalent of a oven cooked frozen dinner. It just did not seem fresh. To me, Ruby Tuesday's competes with Chilli's and TGI Fridays. They come in 3rd in my opinion. read more

We went to Ruby Tuesday on Sunday for Father's Day. As we were walking up to the salad bar, we saw a cockroach crawling on the salad bar. We immediately told the hostess and told her to take our name off the waiting list. She got attitude like how dare we tell them. Don't eat here. Not enough help and not safe. read more