Service was good; ordered egg white omelette- brought regular instead. Corrected the mistake very quickly.

I had the best experience at this Thumbs Up Diner. I've been to other locations and they were nice too however today 5/11/26, was very nice. NATHAN gave us five star service, he is a very personable young man and made us feel right at home on our first visit at this location. I ordered a delicious egg sandwich with cheese and country sausage, my granddaughter ordered French toast with a side of scrambled eggs. The French toast was huge and had a very good taste to it. The fish was fried to perfection. I will definitely come again soon for brunch. read more

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Solid hole in the wall breakfast spot with very straightforward food. The French toast was excellent. The only drawback is always customer service, which seemed affected by understaffing. My call-in order took 45 minutes despite being quoted 20 minutes. Overall, good food but long wait times. read more

Thumbs Up Diner - French Toast (One Slice) - Breakfast & Brunch Near Me - Austell, Georgia

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Service is great. Very courteous folks. Gentle atmosphere. Food is good. Coffee is good old fashion truck stop. A wee bit pricey, but what isn't these days?! read more

Thumbs Up Diners are a special Atlanta experience. There are several across the metro area. My first experience was at their East Point location when we lived a few blocks away back in 2016. We've also been to their Douglasville location many times. So I think we can confidently say we know how to qualify this location as well. 3 things I loved about this location...1) the flavor, 2) the excellent service with that touch of southern hospitality, and 3) the cleanliness. For my money Thumbs Up has the best breakfast sandwich around. I recommend paying the $.75 up charge to get yours on a toasted bagel. The skillets here are good. The pancakes, french toast and waffles are all delicious and massive in size...one will fill you up. I'm always a sucker for their grits...cheesy or with shrimp or fish...it's a southern thing. You gotta try them. Their lunch fare is also good. The chicken sandwiches are delicious. The one drawback at this location was that, if the four of us, two of us did not get exactly what we ordered. It was close, but a little extra attention to detail can go a long way. For the sake of being completely transparent...in 2025...after tax and tip...expect to pay at least $20/pp for breakfast. Thumbs Up might not be the cheapest place around, but it will always be one of my favorites. read more

Nice location but definitely under staffed. We had to wait a long time but the food was great. The pancake was a little crispy.. wasn't expecting that. Bathrooms were kinda gross. Service was friendly when we finally got some. read more

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Quick breakfast after church. I wanted some fish so we went to Thumbs Up in Austell. It sits at the end of a plaza with lots of free parking. We had to wait for about 10 minutes for a table to be seated. It was packed and no seating in the small space. After we were seated, I ordered an Arnold Palmer, fried fish and grits with scrambled eggs with tomatoes. Cant really go wrong with a great breakfast. Just wish the service was a little better but short staff is the new normal. Thanks Thumbs Up. SYOY read more

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I ordered DoorDash and the food was great!! They forgot my grits but that didn't even matter once I tasted the food! Looking forward to trying the grits next time! Definitely will be back to eat inside the restaurant. read more

Thumbs Up Diner - French Toast (Two Slices) Fried Fish and Grits - Breakfast & Brunch Near Me - Austell, Georgia

First time visiting. Food is pretty good. It just took a while to come out. Forgot my order of grits but brought it out after a while. Will visit again cause the food is tasty. read more

Thumbs Up Diner - Low Country Heap - Breakfast & Brunch Near Me - Austell, Georgia

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Great local diner for a quick, relaxing breakfast. Have been here several times and consistently satisfies. Great parking, lots of brunch, breakfast and lunch varieties. Give it a try! read more

Very poor service. We waited 15 minutes, just for them to wipe off a table for us to sit down. I wish we had walked out then because it only got worse. From entrance to the time the food was served was over an hour and 15 minutes. The wait staff was very slow and apathetic. Tables around us lay cluttered with plates and trash after patrons ate and left. There was no sense of timeliness in this place. Will definitely not return. There are too many other brunch places to wait for food that was mediocre at best. read more

Great food. Try the seaside breakfast! Get there earlier for weekend brunch to avoid the crowd. Lots of great choices for breakfast & brunch. Fish & grits also delicious. read more

Literally the worst experience I've had of picking up a in order, I was picking up a DoorDash order and literally when I got there I had to wait an extra 40 minutes ! They didn't even tell me that they didn't even start my order when I got there! And on top of that, they had horrible customer service. The owner didn't offer anything to make up for the time. She's literally wasting my money for my DoorDash delivery order and it's not fair for us delivery drivers read more

The food here never disappoints! I'm either having it delivered or stopping by with the family. Sometimes there is a little wait it's not a very large spot but still spacious. My go to is always the skillet it doesn't disappoint. The only thing I dislike is they never answer the phone . read more

I went to this restaurant for brunch. I ordered the omelette with the potatoes, onions and peppers inside along with an order of catfish. I will say that the food did taste good. However, later to be told by the waiter that the fish they served was not actually catfish it was Swai. I asked why do they advertise it as catfish if that's not what it is and there was no response. I felt deceived as I thought I was purchasing one thing but got another. Although I like the restaurant, I'm disheartened by the deceit. I would rather you tell me and let me make the decision whether I want to order it or not. Not happy at all. read more

This is a 5 out of 5 from the entire family. We've been here many times and will definitely be back. It's definitely a "local" place and the food is more "comfort" and not really frilly. It's a small place and is always busy. The servers are also very nice, friendly, and otherwise do a great job taking care of you. My favorite thing here - the multigrain biscuits. It's not your usual buttermilk biscuit, but oh-so-worth the carb splurge. Even better, it's served with real butter and fresh jam. YUMMM! read more

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Stopped by after MRI in same shopping area. Not crowded. Good omelet. Nice server. Whole wheat biscuits were excellent. Got buckwheat pancakes to go. Good value for price! Can be very busy with slow service on weekends. So this is great time to come. Best Thumbs Up location for cleanliness & ambiance. read more

I really wish I could say I enjoyed this place or the food. To be honest this was my second time coming but my first time dining in. First time was a to go order that I placed in advance and still waited 15 mins after arriving for. I arrived after the breakfast rush the table were less than 1/2 full so I waited around until a waitress told me to sit anywhere. Then I waited around several minutes till I got a menu, then several more mins to be asked if I wanted a drink. 10 mins after arriving before I could ask for a cup of tea and water. The tea came 5 mins later the water after I was done eating. While they were nice the slowest service. 2 star service. The food it's chicken and waffles I didn't expect anything fancy but the waffle tasted like either the mix was sitting out and separated or it wasn't mixed enough 3 bites in I tasted mix yuck. 1 star waffle. The chicken was mid and the eggs which were scrambled tasted like egg beaters vs eggs. 1 star food. When I finally got my water after eating a square of waffle half a tender and 2 bites of egg I asked the very nice waitress for the check, cut my losses and went to dunkin for a coffee. I see soo many great reviews but I just received slow service and really bad food. 2 stars because they have a nice hot tea selection and the waitress while not very attentive were super friendly when they did come around. read more

Thumbs Up Diner - Fried Chicken Strips and Waffle - Breakfast & Brunch Near Me - Austell, Georgia

The French toast is stellar, they also have great omelettes, and skillets. Their uptown drink is also excellent. Service has always been really good, I've only been here during the week when it's not as busy. read more

Food is excellent very tasty like home cooking their service is great love the staff friendly and courteous the ambiance is great Wish thumbs up will move to villa Rica,GA read more

I checked this place out for the first time when my wife and I were coming back from an appointment in the morning. It was almost 11 am, but we still wanted breakfast and this place popped up on our Yelp search. I'm glad it did. It's your essential diner where we sat ourselves and were quickly greeted by a friendly server to get our drinks started and give us menus to review. I ended up getting the southwestern eggs, which was eggs, cheese, black beans wrapped in flour tortillas with pico and guacamole. It was good, and the perfect, filling, comfort breakfast I had wanted. The side of potatoes were seasoned well too! I'll definitely be back again. read more

Thumbs Up Diner - Southwestern Eggs - Breakfast & Brunch Near Me - Austell, Georgia

Food: honest, good food. Service: excellent; waitress is very polite and kind Ambiance: nice, clean place. read more

I would give a 3.5 if I could. We were sat quickly on a Sunday which was nice. Service was quick in the beginning and then slowed down after initial order, however it was always quick when we would call someone over. The buckwheat pancakes were dry, the coffee was bland. My eggs were cooked perfectly and I enjoyed the potatoes. read more

Had an appointment a couple doors down at American Health Imaging so I decided to give this place a try. First time customer. Very satisfied. I had the 'Skillet Heap' with diced smoked chicken and multigrain bagel. Served hot and delicious. Didn't take long. Good portion size, I left very content. read more

Thumbs Up Diner - Thumbs Up menu. - Breakfast & Brunch Near Me - Austell, Georgia

The donut croissant menu item was so flaky and yummy. It was my favorite dish. Service was a bit slow. Plenty of empty tables but not enough staff. But all in all, I'd give it another visit. read more

Food took over 1hr 30 mins for a takeout order. Waited way too long in orderd way before I even arrived to the Resturant

Service was fantastic. Super friendly. French Toast with fruit is out of control and we will definitely make this a regular breakfast place. A little easy to miss on East West Connector so definitely keep on the look out. read more

We did not stay at this location although there were plenty unclean tables. We waited a few minutes to be greeted then welcomed to seat myself. As we sat, so did another party walk in and sit.. our server brought menus and asked only me for my drink she then walked to the table who sat after us and took their order, went to make their drinks at that point we decided the customer service was unacceptable. We did want to try this location because Thumbs Up is an Atl staple but there were so many No's and when we were overlooked and another table was serviced before our even though they arrived quite a bit later. We decided to go. read more

Excellent food, friendly service. The wait staff , Gracie, Dominique, Nate, and Mathew all made a point to speak to us! If you have never been to the Thumbs Up Diner you should give it a try! read more

Good food, local feel. Needs a deep clean. I enjoyed my breakfast. That is not something that happens in this part of Georgia. Solid service and they passed my first test. Soft scrambled eggs. Nailed it. Enjoyed the buckwheat waffle. Chicken fingers were ok. Now here is the best. The spuds. Many places in this area can not pull off morning potatoes. These were fantastic. I had mine with cheese, but would easily be good without. Lovely tea selection. And I asked for their house made jam. Strawberry this day. Delightful. Only loosing a star for a bit of a run down dinning area feel. Dust in the light fixtures. A side work board that needs to be retired to the back of the house. Give them a try. I know I will again. read more

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Well the noise level is next level for sure. It's a very small space and no real privacy. On my visit there were snout 40 young soccer players and they were all over the place. Next, a family of 5 were seated next to me and their toddler wanted to assert his dominance by screaming at the top of his lungs several time. So much a much needed quiet breakfast place. Food was good but too forever to come take my order. Once taken I waited 30 minutes and had to remind waitress to check on it. I won't be back Food was good but not worth. The aggravation and chaos read more

I was there with a freind on a very special day. Mother's Day 5/11/2025. We sat at the diner counter for 45 minutes and NO food. Watched orders all around us come out and to go orders being picked up and out the door. Finally,I inquired about our food. The waitress was actually the manager which I was not aware until I inquired about the manager. She came to us and I asked "What was taking so long?'. She said busy... "What's the problem?" That reaction was very unexpected coming from the mouth of a manager. She was very matter of fact and very unconcerned. The order was nothing difficult to prepare. A omelet with potatoes and toast. The other order was a breakfast skillet. Finally, my friend and I got up and left. The place was not that busy and there was no back up waiting line. The manager was rude and very unconcerned about the service or our food. The gentleman next to us came in after us and got his food and almost finished. This is the worst service I have received from any Thumbs Up diner. They will never see my face there again. In the economy today you should be happy to service customers in a welcoming manor. POOR SERVICE WILL CAUSE YOU TO HAVE NO BUSINESS!! read more

Enjoyed a nice breakfast. The food was great but what really impressed us was the awesome service. The staff was working together and really hustling. Sense of urgency with a smile is something you don't see anymore. Greatly appreciated it!! read more

Messed our order up. Food was bland. Cream cheese was expired or just a terrible brand. Do not recommend.

The reviews aren't bad so I am assuming it was just an off day...I've been to Thumbs Up (Edgewood) before and loved it! So I brought someone here after hyping it up for a casual brunch. Food *Waffle House's steak and eggs are better by far *French Toast wasn't too bad *I got the heap and it lacked seasoning *The biscuits were the best part Service We weren't given any silverware or refills and had to ask someone else. Our server only took our order and dropped off the check. That usually doesn't bother me for a straight forward place like this but I was missing add-ons for the skillet. There were only 3 tables total. She was just chilling by the bar area. Atmosphere Nothing great. Reminded us of a Waffle House. Could have been cleaner. read more

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I've visited both of the other Thumbs up locations and the food was always pretty consistent. This location is more like a distant play cousin of the other two locations! LOL I usually LOVE their pancakes- I ordered the Belgium waffle and chicken tenders with a side of potatoes. The tenders were hot and tasted fine but everything else tasted like it was fresh out of the freezer and had been sitting out for a while and gotten cold. My food was the worst food I've ever had from any Thumbs Up Diner. So disappointing. I didn't complain- I ate what I could and paid never to return again lol read more

Thumbs Up definitely gets a thumbs up!! My server Dominique was so kind, professional, friendly, and knowledgeable. I sat at the bar and began with coffee with milk. The restaurant was clean and very welcoming. I enjoyed the tunes on the radio . If you enjoy oldies but goodies you will too!! This was my first visit but I've heard about Thumbs Up often and it's been on my list to try so today was the day . The ordered the Ultimate Seaside!! I believe it's absolutely the best entree on the menu. You are served a bowl of shrimp and grits along with the Sassy Scramble and a huge piece of fried fish. The Sassy Scramble was my favorite, eggs scrambled with fresh salmon, cream cheese, and herbs!! This meal really hit the spot for me. The entree is also served with a biscuit or toast but I splurged a little bit and ordered the French toast!! The fried fish was very flavorful and crispy!! I can't wait to bring my family here!! Thank you for a great experience!! read more

Thumbs Up Diner - Ultimate Seaside - Breakfast & Brunch Near Me - Austell, Georgia

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We decided to hit this location in Austell for a late breakfast. There was a large crowd here which I considered to be a good sign of great food and great service. After about a twenty minute wait, we were finally seated at a table. I'm not sure how much business this restaurant has on a daily basis, but if it's as crowded everyday as it was on Sunday, then whoever owns this establishment really needs to look into expanding the size of the dining area. It felt like we were all sitting on top of each other! Our server was Candace. She was friendly and attentive, but due to the crowd, service was somewhat slow. I ordered The Skillet Heap which is roasted chunks of potatoes, grilled onions and peppers topped with cheese, and eggs. I chose my Heap to be topped with scrambled eggs and I added chopped bacon to my Heap. The Skillet Heap is served in a small cast iron skillet. My Heap was good, but it lacked flavor. It needed plenty of salt and pepper. I chose to have a multigrain biscuit with my Skillet Heap. I thought that the biscuit would not taste good because it was multigrain, but I was wrong! The biscuit was absolutely delicious! They have a drink called The Uptown which is an Arnold Palmer(sweet tea mixed with lemonade). That drink was pretty good. My husband had French Toast that he said was good. My children had Pancakes, Grits, Bacon, and Toast. They complained that the pancakes were tough around the edges and the grits lacked flavor. Even though the food was hit and miss, that would not stop me from returning. The service and ambiance is pretty good despite the small area and slow service. I do look forward to going back, and trying some of the other dishes! read more

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We have lived in the area for over 10 years and then we decided to move 4 years ago just 10 minutes down the road from our old house. So obviously we only pass through the area when heading to Powder Springs, Hiram, or Kennesaw, so I never paid attention to what businesses came to this location since we moved away. I was looking for breakfast restaurants one day because breakfast is one of my favorite meals of the day and came upon, Thumbs Up Diner. We came here on a whim and decided to try it out. My husband had the Southwestern Eggs, and I had the 'Build your own Omelette' which I got cheddar/jack cheese, ham, mushrooms, onions and a side of pork sausage and one pancake. Everything tasted good, except for the pancake. The pancake was a little thick to my liking, but I think that's a common complaint for what I read in the reviews. They claim they have a special blend, but maybe that blend needs a little tweaking to what customers like. Overall, we both enjoyed our breakfast and we will definitely come back here. One thing I'd like to add for management is to maybe add some flavored creamers for coffee for your customers. read more

Thumbs Up Diner - Build Your Own Omelette - Breakfast & Brunch Near Me - Austell, Georgia

Food was great I had the fried fish with blackened shrimp with grits and it was great I will definitely be back