*EDIT: it wasn't even 10 minutes and I received a call from, Zach, another manager. I gotta say, this was probably one of the best managers I've ever spoke to (which isn't many, but still.) He went above and beyond to rectify this situation. Zach took the time to call me on his day off and understand the situation and offer a resolution. He actually offered a few resolutions. Most important he was honest and apologized. Great manager with a lot of passion. He is probably the only reason we would give this place another shot. He knows this business and because of his efforts I am giving this place four stars. Thank you. Rude. Ignorant. No customer service. Bad experience with food being over 30 minutes late. Was told it was the system, then was told they made the wrong order, but that's when they weren't ignoring my wife and giving her an attitude about how they can't cook the food faster. Meanwhile, a couple came in, sat down, ordered, and got their food before my wife even got her pick up order. They did absolutely nothing to rectify the situation. They did not try at all. They said take it up with DoorDash. When I called to speak with the manager about the attitude he was giving my wife he decided to let me know that she was a liar and that's not what happened. They took absolutely no ownership over the problem, and just decided to argue. After my wife finally got the food my daughter did not eat her quesadilla and when I asked why she said, "look at it it's all burnt," my cheeseburger had soggy fries, a wet soggy bun and wilted lettuce. The food was not hot and was not good. I get this isn't fine-dining by any means, but the quality of service and food was just unacceptable. read more

0 stars for this restaurant...With the exception of Megan, our server, she was a 10! it was an experience that will never be repeated. Enter...approx. 5 pm...quiet only a few customers. We experienced the cluster of "shift change which should be transparent...but we were introduced to 3 ppl, then ended up with our original server...Megan, who couldn't have been more apologetic. So we are thinking salad bar...but when we view it...most everything was nearly empty...when we asked about it...no one seemed too interested in restoking. I think no one could decide whose job it was...the regional manager is too busy on his phone to guide and direct. It was dinner time remember. So we ordered cocktails...good prices...the regular margarita was good...but don't order a second...it was an entirely different tasting and sweet....same bartender.? Sent it back...the second was better but not like the first. $6.00. So the salad bar gets replenished... that's our choice...no soup! Now my friend starts eating and bites into a metal carton staple...ypu know like the kind from a box of produce...sharp and open pronged...an inch or more long with sharp edges ( it was in her salad bowl....we didnt put it there!!! ) So we call Megan, she is appalled ( my friend did not swollow it thank god)...so she - Megan - says..." we are lucky...the regional manager is there today...she will go get him"...."He" could have cared less, on the phone, made us wait, cannot remember an apology...said he needed to get a report from my friend...left and never returned.. . Megan had my friends salad comped...and we couldnt get out of there fast enough. The place needs a good cleaning, managers who care as much as the staff, attention to details/TLC..and far better customer service. Judging from the regionals lack of concern and safety for his customers and the appearance and the lack of cleanliness of his restaurant...i assure you "we"... and our local friends will NOT be back...and we have...and will continue to tell our friends..( Ellenton-FL ) read more

Our server, Mickey was very polite and the food was great, specially the ribs. We will be back soon.

Stopped in on 4th of July for lunch. Food was outstanding, great music playing, excellent & fun atmosphere, and our waitress Michele was the BEST! Try the Deconstructed Kabobs with a Mango Lemonade! Nom Nom Nom! Jim from North Port read more

Came for lunch with a group of friends on the 1st of June. I hadn't been in quite some time and I do love their salad bar, so I picked this place for us to go have lunch. To all of our surprises, there is no longer a lunch menu. This is quite disappointing as they used to have a great lunch choices and you could add on the salad bar for one or two dollars. Adding the salad bar to any entree is now $6. All of the entrees are also upwards of $20 which I find quite expensive for a place like Ruby Tuesday's. The salad bar was just as good as I remembered, so there were no issues there, but everything else is very mediocre. It also took us almost 30 minutes to get our check, which was quite frustrating. I do not think I will return anytime soon. read more

They always have the best salad bar and great food. Our servers Mikey was on top of everything making sure we had everything. The place is always clean and salsas bar is always full and clean. Thanks again Mikey for the great service. Todd read more

Kelsi our waitress was excellent. She was attentive and quick. The restaurant itself is a bit rundown. read more

We have always liked the salad bar at Ruby Tuesday restaurants. We went to the Ellenton location on Saturday and had a very good experience. Our waitress was Madison and she helped us sign up for "Ruby Rewards" which offers some good values and that will likely turn us into frequent flyers at this restaurant. The salad bar was good as usual! Monty & Ginger Williams read more

Go to this location every few months. Last visit ordered a rib eye steak. Was supposed to be medium rare and came out medium well. Steak tasted like cardboard and was only about a 1/4 inch thick. Normal thick ness of rib eye steak should be 1-1.5 inches. Also, had salad bar and Blue Cheese dressing was watery. Wrote restaurant and got no response. Not the way to treat repeat customer. read more

Ruby Tuesday - Rib Eye steak that was supposed to be medium rare and only about 1/4 inch thick - American Near Me - Ellenton, Florida

super super yummy!!! Shared the tenders & the food and service was spectacular, quick, and out waiter was very kind and presented himself nicely!!! the overall setting of the restaurant was gorgeous and well lit and taken care of! read more

Hungry? Plenty of options here. Always been a big fan of their salad bar. For a flat fee you have unlimited access and there are protein options to top your salad as well, making this a balanced choice for the health conscious eater. They run numerous happy hour specials, be it drinks or appetizers. Join their email list and receive the latest promotions to keep in the loop. read more

was told 15-20 min wait when the restaurant was less than half full. mgr said the took a catering order on a Saturday during the dinner rush. made 5-6 different parties wait in the lobby instead of seating them and letting have drinks/garden bar. read more

So surprised this place is open. Don't stop here. Nasty and food is awful. Health Department needs to check them out daily. read more

Things have changed since we are getting back to normal after the virus. Food is still good but prices have gone up. In February 2022 the salad bar in now $12.95. Also they are having staffing problems as we had to wait 45 minutes for a table at 5 pm when there were several empty tables. We asked why and were told they have not enough staff. read more

This place is a joke, 9 people waiting to be seated, hostess taking her time, 3/4 of the seats are empty. Why is there a 15 minute wait?? It appears they are understaffed, must explain why the place is so dirty and filthy! I will never go here again. Bad service, fire the manager. read more

We ate there yesterday! The server was great , but the food was not ! Over cooked Southern Fried Steak, burnt sweet potato and chicken pt pie that lacked juice / gravy and was dry! We won't be running back there soon ! Seems like the kitchen did not care ! Definitely needs work ! read more

Food was over cooked and not as described in the menu, salad bar was not fully prepared with all ingredients Service was slow and inattentive, servers payed more attention to the manager and his needs than the customers Unnecessarily loud inappropriate music, wet table and wet silverware wrapped in napkins was unnecessary, floor was dirty read more

I wrote a review from last weekend and it has been removed. Let me tell you the service was awful. The restaurant was not clean and the food was mediocre at best. Let's see how long this stays on here before they remove this one. read more

The wife and I haven't been to Ruby Tuesday in about 10 years. We decided to give it a try again. We walked inside with nobody to greet us. We went to the bar and sat down to a sticky bar for 10 minutes with no bartender. Only 2 other couples were also at the bar. I said to the other couple, is it self serve? The couple are regulars they told us and said that she the bartender usually steps away for awhile.... we decided to leave. As we left still nobody at the hostess stand and another person left as well because nobody greeted her as well. read more

This location treated our family of five as if it was a party of twelve. We had wonderful waitress who always wore her mask. The salad bar provided individual use gloves for customers. The seating was spaced out but many customers walked close to our table without masks, too close for my comfort. I enjoyed the Hickory Bourbon Salmon and drank a Ruby Relaxer. Everyone at my table ate their fill. Other than the zucchini which was over cooked, everything turned out great. I would order here again. read more

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I don't typically spend my time to give negative reviews, but this experience was more than disappointing. The food was nearly inedible in fact, I did not eat most of it. I tried to eat around the 1/4 inch thick 2-3oz of mainly fat, that was referred to as a ribeye on the menu.I would not recommend or return to Ruby Tuesday. I am aware a Ribeye does have fat, but the establishment should not serve food of that low quality.I was not expecting a spectacular meal, but a regular portion and steak for the $20 they charge. I would just say, if you are spending approximately $60 on two for lunch don't bother going here unless you only want the salad bar. I did not get a close look at the garden bar, but the lettuce in my salad clearly came from a precut bag and was all browning on the edges. My boyfriend went to take a bite after seeing my face and just looked in distaste. I would say save your money on food from here, maybe the drinks are better. read more

Ruby Tuesday - Ceasar salad with grilled Ribeye - American Near Me - Ellenton, Florida

This is an update on my review of the Ruby Tuesday in Ellenton, Florida. RT had responded with the usual response of "Let us make this right for you, yada yada yada!" What follows is MY response... My Yelp Review Just so we can be clear with each other, you are not interested in "making things right". You are only interested in keeping this out of the public eye. I have already complained about my experience at the Ruby Tuesday in Ellenton, Fl. You did not want to "make things right" until I posted on Yelp. Everything you asked for, you already have. So what do you think "making things right" constitutes? Proper staff training? Using a cook with actual cooking skills? Cleaning the place up? Hiring a District Manager that will actually do the job? Or... A gift certificate for a free meal? A free meal at a place that is dirty with a poor cook and a staff that does not give a damn. WOW! That is going to be hard to turn down! As I have said before, my wife and I live on a very fixed income. We have to budget for our times out. The Ellenton RT was a major disappointment. So we will go out sometime in July, if we can find the money. If not, then August. But one thing I can positively guarantee. It will NOT be Ruby Tuesday. So what do you think you can do to "make things right"? Let me know. End of my response. As I have already said, Ruby Tuesday is only interested in keeping complaints out of the public eye. These kind of "canned responses" are just to fool Yelp reviewers into thinking RT gives a damn about you dining experiences. For instance, if they really cared, the restaurants would be a hell of a lot cleaner. The staff would be far better trained. The "cooks" would have actual skills in food preparation. And the Managers would not need a search party to find them. You, the readers can take whatever you wish from this review update. Personally, I will not let this go. You can look for another update in the future, depending on what Ruby Tuesday wants to do next. read more

Ordered online with the RT app. Used the buy one entree get one free coupon in my email. Restaurant isn't close, but seemed like a good deal. Ordered the trio of shrimp, half rack of ribs and 'ribeye' with a baked potato. For my 2nd entree ordered the $15.99 salad bar and soup. Waited a few minutes and the order was ready. Handed the bag and inquired about the salad bar? Was told it was in the bag, which was a side salad. Small at that. Told the lady it wasn't what I ordered. She did bring out a plastic box to fix my salad from the bar. Tiring of tipping beforehand and nearly always having issues with takeaway orders. I'm not surprised the restaurant was almost empty in such a populated area close to the outlet mall. The shrimp wasn't as good as Long John Silvers. Ribs were tasty with the Texas rub. The ribeye if you could call it that was gray and nondiscript to the point I was unsure at first what it was. It was also no more than maybe a quarter inch and was not medium as ordered. The salad bar, potato and soup were fine. We have always liked Ruby Tuesday in the past and sad to see what it's become. The closest one on University closed several years ago and don't see this one lasting much longer. read more

We have ordered from Ruby Tuesday a few times since the stay at home order during the COVID pandemic and they have done a great job of preparing food for takeout and maintaining social distancing. They even gave discounts like 15% off online orders and $6.99 burgers and sandwiches on the weekdays. I ordered the spicy chicken sandwich with tots and my husband ordered the regular chicken with fries. They were also.kind enough to offer free burgers for teacher appreciation during this time. I ordered the bacon cheeseburger. Everything has been cooked perfectly and was given to me still hot and ready to eat without being soggy. read more

Spider webs on the lamp next to the table. Really? Salad bar was a mess too. Nice waitress kept it from a 1 star.

Our server, Nicole, was thoughtful, friendly and amazing with our group of 8 adults! Everyone at the table ordered something different from the menu and she was kind about changes that were made. read more

Ruby Tuesday, your restaurant has gone downhill. Turn the lights off and lock the door. The food, is tasteless and overpriced. Two of us ordered the sausage/shrimp pasta. We did not add the salad bar for an added 6$. We could have scraped the bottom of our tires and that would have been better. Two ordered the salmon and complained to the server about it. She offered to remove it from the bill, however the couple just waved her off. Neither of them ate it. I realize prices had to go up. But, the quality, is in the comode! Do your job Management. This is awful. read more

Delicious Impossible burger that I was able to substitute with my burger of choice. Spunky and corky service from Meg! And the atmosphere was great, music was excellent. read more

I'm not sure what's wrong with this restaurant , but it sounds like they're going out of business? We arrived today around 12:30pm with a six person business lunch. The young man who was hostess immediately said if there's six of you we don't really have the staff to serve that many people today. We we're going to turn around and leave but then I said we'll I think the majority of us are just having the salad bar? He then said well we really don't have any six person tables ... let me check with someone . He left for a good ten minutes came back and said someone is clearing our table now. Service was ok after that but the restaurant was hot and muggy inside and part of the restaurant is "closed off " with chairs to make people walk around a leaking ceiling near the salad bar area. If you own this restaurant you might went to find out what's going on. We won't be back it was just too hot, humid and just looks dirty ... not to mention front staff that basically told us to get out. read more

Zach is amazing! He was friendly and very efficient. The bourbon salmon was very good.

I was sooooo excited about ruby Tuesday and I was soooooo disappointed! The hostess was not there and when another lady came over she was rude as hell! And the food wasn't that great. There was a lady who was sweeping the floor and she was the sweetest lady every. Now we understand why they are closing down across the country. We shall never go back. read more

My waiter's name was Michael young guy hard work good personality really made our meal that much better. I would love to go back only if we have Mike as our waiter LOL good job buddy definitely stand up place with a stand-up staff read more

Great ribs. Large salad bar. Waitress Kelsi was terrific, helpful and efficient. Made me want to come back for more.

Great food Some of the best fries I've ever had and the burger was delicious and service was fast would totally recommend read more

I want to commend the staff, especially t the 13th when I called concerning my take out order. The female associate who answered the phone was very polite and professional when I asked to speak to the manager. The manager was very courteous and willing to take care of my concerns. I've never been disappointed when dining at Ruby Tuesday. Avocado Ranch Bacon Cheeseburger delicious. read more

Ruby Tuesday - Yummy hamburgers at Ruby Tuesday - American Near Me - Ellenton, Florida

If this place is still open in a month, I will be surprised. Last visit was bad. We thought we would try again. They had no cooks. We were told it could take up to 40 minutes to get our food. They did give us free salad bar while we waited. We waited over an hour and no food. They waitress went in back to check and never seven minutes later still had not returned to our table. Very poor management. Staff didn't know what to do. Will be our last visit. read more

Meh. Went for lunch. Host was accommodating. Entire place... Felt dirty- adult chairs were sticky, kids high chairs were coated in a sticky film as well. Bathrooms disgusting- have a 3 year old potty enthusiast, we chose our mobile potty in the truck over their bathroom. Food arrived slow, but the steak (ribeye) was great! Potato was good. Upgraded to the onion rings- they were good. Overall not a horrible experience, but just.... Meh. read more

We had the salad bar so pretty hard to screw that up! Service was dismal. Probably the first time I left a 10% tip . I agree with most reviewers here. Turn out the lights, the parties over ! read more

Nice environment. Kristen was great. We had smash burgers, very delicious. On my list of go to

Kelsi was simply amazing, she was very attentive. She had amazing customer service, and a great spirit.She gave great suggestion. Kesi also fixed all concern. I would revisit this Restaurant again for customer service alone. read more