Worst service we ever had. We were there for 1 hour and 50 minutes for sald bar and soup. It took 10 minutes before they came to the table another 10 to get drinks and 20 minutes to get cold soup. read more

Their salad bar to just die for! Such a good fresh selection of veggies and toppings. The price a value. Wait staff super nice as well as the local patrons. Will be back soon! read more

Went to your store in Elyria, Ohio. Clean store and Angela M. was super friendly and helpful. Food was less than average. I ordered diet coke and it's not diet coke. It might be a diet cola. It was flat and sugary. Waitress replaced it w ice tea.  Second strike were freezer burned tater tots. I could tell by their look and definitely by taste they looked wrong.  They replaced it w new tots.  Friendly staff but who isn't managing the kitchen? read more

We bought special burgers. Looked like they put a slider on a bun 2x the size. What a waste! Won,t be getting food from there again. And 5 meals that they took no care with. Everything slide around and not by us. read more

Came for the salad bar and it didn't disappoint!!! So many options and fully stocked!!! Clean and fresh! The manager asked us personally if everything was good and we loved our bartender rowena.... would definitely come back read more

I was so excited. They have snow crab legs now! So I ordered them. Got no crackers, no little forks. Ok wait until you hear this. All of the crab legs were rolled around in butter. So your hands were greasy with butter through out the whole meal. I really like Ruby Tuesdays but this meal was the worst meal ever. read more

I got the Cajun chicken pasta (I had it at a different ruby Tuesday with no problems) I now have the worst bout of food poisoning on this planet I was up all night throwing up and with other symptoms. read more

VERY DISAPPOINTED! Used to come here regularly. Had been at least a year but I was craving a famous Ruby Tuesday salad bar tonight and came here for dinner with a couple friends. The parking lot had so many potholes I really didn't even feel safe parking there. Such a safety hazard! Someone could trip and including the elderly. Walking in I saw just how disorganized and unattractive the salad bar was with food scattered all about, contaminating surfaces, and other bowls of food. They were out of croutons (the best part of the salad bar). Luckily the server brought me a separate plate of them but why didn't they just stock the bar? No reason for the salad bar to look like this. The sliders I got with the salad bar were bland and didn't taste very fresh. The only good thing was the zucchini I got as my side which had always one of my favorite things about RT. Server didn't know anything about the drink specials or what was considered a martini. Didn't have broccoli salad or some of the other things I'm used to getting. Unfortunately, I don't see this location being open another 3 months and will most likely close like all the other locations if it doesn't change soon! read more

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We live right around the corner from ruby Tuesdays in Sheffield Ohio . The place has been going down hill fast . We walked in and all the employees were standing at the bar no one acknowledged us we waited , once we got seated it took forever for a waitress we placed our drink order and food order at the same time , we got back from our second trip to the un stocked salad bar and still no ice teas had to go find the waitress . We ordered a smash burger and a regular cheese burger , the smash burger comes out first my wife ate it and her fries and I still had not received my meal. The place is dirty and the booths are all cracked and torn . They can send all the coupons they want , we won't be returning to this Ruby Tuesdays . I have been going there since it opened I don't know how it can keep going with this customer service and facility. read more

Let me start this review off by saying WOW!! If I could have given 0 stars I would have but you have to at least hit 1..... I placed a order through Door Dash for a place called WOW BAO which I find out is actually made here at Ruby Tuesday in what they call their "ghost kitchen" so it's the WOW BAO name and menu but made at the Ruby Tuesday restaurant and mind you this is not cheap it was like a $45 order that they totally screwed up the order wasn't even close to what we ordered so I call the restaurant to talk to the manager because at this point I just wanted what I paid for... I then get a man named JESSIE on the phone claiming to be the general manager and if this is true it's the biggest joke I have ever heard because I could have sent my 5 year old in there and he would have communicated better than this so called GM did! I tell him everything that happened I was calm I just explained what was wrong with the order he said I can replace it for you and I said that was fine even after paying the delivery and tip through Door Dash I was willing to drive there and bring the wrong food back I just wanted my correct order and that's where things took a turn and JESSIE the GM about lost it on me He said you have to make another order through DOOR DASH for the $45 again and then I will remake your food I said so I already paid $45 now you want me to make another $45 order for you to make the right food this time???!! Like make it make sense!! I said I have no problem bringing this entire order of incorrect items back to you I'm not trying to get "free food" I just want what I paid for and he said tell Door Dash to refund your money and reorder and I said the problem with that is it will take 5-7 days to refund to my card so I will have to spend another $45 of my money to order from you again he then yells at me "then just get your money refunded through Door Dash" and hangs up on me!!! I cannot make this up I then call back and he picks the phone up and just hangs up I call back several more times to get a cooperate number to have someone help me because I cannot believe this guy is acting like this and he says if you call here 1 more time I'm calling the police and getting you for harassment! Like this cannot be for real and if this guy is the GM they are handing out jobs to anyone who will take them! I have worked In many restaurants over the years and you NEVER treat a customer like that but for the GM to act like that truly blows me away I guess had I called being disrespectful or rude or going off I could kind of understand it but I didn't I literally offered to drive there bring all the food back and just asked to have my correct order made and for the way he talked to me and acted is beyond words he literally had to be one of the rudest people I have ever dealt with And we will not be giving them any business as long as he's there. It's pretty sad because dining in the staff is very sweet and we have enjoyed going there over the years. Not anymore!! read more

First visit to Ruby Tuesday.... I know, ugh. Anyway, I was quite impressed with ambiance, food and hospitality!! We were waited on by a charming young lady, Mari. Shout out to Mari for being so friendly, hospitable & attentive. As we all know, half of the pleasure of dining out is hospitality! Next, they have an awesome salad bar for $9.99.... well worth the price!! We dined on salad bar, alone! Their menu is vast with a delicious variety of foods!! Look forward to our next visit.... the most comfortable chairs at the dining tables!! #SatsfiedCustomer read more

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Chain me up! Having recently been forced to go gluten-free, I've had to revisit the whole concept of eating at chain restaurants. In turn, I've visited this Ruby Tuesday on a number of occasions. THE UP-SIDE: Super-friendly service, enough room to spread out, and lighting that is easy on the noggin. With an excellent salad bar that stretches a good 15 feet, there is always a quality fallback plan for those eating healthy and/or having to go gluten/free. For those not worried about gluten, the food is pretty damn good for a chain. THE DOWN-SIDE: This place goes out of its way to note that they have a gluten-free menu - they don't. What they have is a long, xeroxed list of things to avoid on their regular menu. While this is definitely helpful, it would be far more helpful if they just had straight-out gluten-free offerings. Trying to hold up their regular menu and go between it and the xeroxed list is annoying and far too much trouble. THE SUM-IT-UP: While I do wish this place would offer true and distinct gluten-free offerings, the salad bar does help fill that void. People not worried about going gluten-free will enjoy this location no problem. read more

Ruby Tuesday - Stella! - Burgers Near Me - Elyria, Ohio

Went to RT for lunch today. Impressed that they were following all of the COVID protocols. Gas the 2 for 22 special. Food served was delicious! Had the honey glazed chicken and my wife had the tenders. Will be going back! read more

Unreal Shonda, the manager at the Ruby Tuesday in Elyria was very rude. Told us it was a 2 drink limit.??? Friendly talk, I told her I knew Mike the manage from 5 years ago, she came back and told me there was no one by Mike, 5 years ago., telling me I was wrong and wanted to start an argument. Not sure if she was upset cause we asked to moved, because host had an attitude shortly after sitting us. I know this is nothing, but only thing we could of think of, the way we were treated. We had to ask her to leave our table, we wanted our privacy,. We left there thinking, did that really happen? I got home & just can't let this go. Had to get on to write about this. More of harassment, then anything else. We were only ones in the place at 7:30, not sure if they wanted us gone to close the place. Should of just told us, they were closing.. Just really weird! read more

EXCELLENT HOT. Food. Great value for quality. Wonderful server! The salad bar was well stocked although we did not participate. It was offered however with our meal for extra cost. All of us got BBQ. Their signature hickory bourbon sauce is slightly spicy but sweet. We will stop again on our way to Ohio turnpike read more

Jonathan is the GOAT. Best waiter. He even gave me a tea to go. And the food was good so that's good too.

Megan Who is the server at the bar is one of friendliest nicest person I ever had wait on me. She was quick and refill my drink quickly and she never stop moving behind the counter. Great worker and great service. Nice job Megan read more

Hubby and I came here for a lunch date. Our server was Jeff. He was amazing!!! Attentive, quick with refills, engaged in conversation I had. Texas dusted ribs, mashed potatoes, and broccoli. My usual and always comes out perfect!!! Hubby had the ravioli and salad bar He loved it and even brought some home. It is amazing here read more

Ruby Tuesday - Delicious!!! - Burgers Near Me - Elyria, Ohio

This was my first ever experience a Ruby Tuesday so I wasn't sure to expect. The service turned out to be great and the food even better. My food was HOT and it was delicious. My steak was perfectly cooked. read more

My mother in law and father in law decided to go here for a casual dinner midweek. My husband and I joined them with my 2 year old daughter (main reason they picked here...wanted something child friendly). We were seated at a round table with a brown tacky looking tablecloth covering it. The windowsill behind us was pretty dirty (and even included a dead fly as a dining companion!). The floor was also super sticky. Decor in general seemed outdated and sloppy. They don't have any vegetarian options, except for a "Veggie Trio" where you pick 3 sides along with the salad bar. The sides aren't anything spectacular...so I had a hard time coming up with 3. I went with broccoli, a baked potato and French fries. So much starch, but like I said...pickings were slim. Not sure why they got rid of the black bean sliders. My baked potato (as well as my mother in law's) were both dry. I got a small scoop of broccoli that was probably microwaved. The fries were standard. The salad bar was pretty good, besides the warm plates and the salad bar attendant cleaning while we were in line. We had to stop and step back several times to let her do her thing. Not a big deal, but not sure why it could've waited a few mins (it wasn't busy). Overall pretty disappointing. My mother in law was pretty grossed out by the sticky floors and subpar food. Definitely won't be eating here again :/ read more

One of the only places that has an amazing salad bar.Lots of different food to choose from . Truly

Ordered carry-out: Wife had Chicken Fresca and I ordered the Triple-Prime Bacon Cheddar Burger (Mid-Rare) w/ lettuce, tomato, extra pickle and Mustard & Mayo. When I arrived inside, nobody was there up front. One employee walked passed me and didn't acknowledge me. I walked to the area where pickups are (corner of the bar). 4 employees were huddled at a table, two on their phones and laughing and joking. I waited at the bar and three of them looked up at me and went back to their laughing and joking, then one looked up again. Finally one of them turned around and came to ask what I needed which is when I expressed I was their to pick up a carry-out. She went to get it; the manager walked by the others huddled and seemed not to mind the behavior nor did he acknowledge me standing their. After a minute or two she emerged with the order and here's where I failed (I left before checking it). When I got home, my Triple Prime Cheddar Bacon Burger, cooked mid-rare, was a small burnt patty with a single slice of American cheese (Nobody can convince me this was RT's Triple Prime) I have had the burger before and it's big and juicy. I was immediately upset. I called and asked for carry-out. The employee who serviced my order seemed to think she already knew why I was called, because before I could really explain, she said "yeah we didn't hear you say bacon" then said "hold on" and put me on the phone with someone else. I would give this place one star, however, my wife's chicken wasn't horrible, so they get an extra for that alone (I'm upset but I'm still fair). Won't be back to this RT though. read more

Ugh. How is this place still around? It had been about 10 years or so since my last visit. I used to love going to Ruby Tuesdays back in the day. Great salad bar and gave you free bread. All I can so is this place is really expensive for what you get and the quality isn't all that. $10 for a burger and fries and an additional $4 for the salad bar! Won't be back. read more

Food here is pretty good, but the service is excellent!! Each time I come to this location every single person who works there that I come in contact with is exceedingly friendly and helpful. I've never had to wait long for service, even on my last visit when they were offering 45% off the cost of your entire meal and it was VERY crowded. I still had servers who were attentive and friendly. As for the food, it is very good. I usually get their chicken and broccoli pasta. There is plenty of sauce, and the chicken is seasoned to perfection. On my last visit I got a regular burger with fries and an appetizer of tempura green beans. The beans were excellent! The burger was not too great. I asked for medium rare and got a burger that was rare. The only condiment offered was the ketchup that was on the table...none on the burger, so I had to ask for mayo. But, again, I got it quickly and with a smile. Their fries are boring and scanty. If I were super hungry or were a guy that had a hearty appetite I would've had to eat again once I got home (even the burger itself was small). I won't get the burger again. I got their chocolate cake to-go to enjoy later. Yummy!! I have yet to try their new salad bar but it looks delicious and will probably try that next. Oh, P.S. Their free cheddar garlic biscuits are TO DIE FOR!!!!!!!!! So good that I would list them as the one food I would want if I were stuck on a deserted island...seriously! Only wish I could purchase these by the dozen to take home. read more

Ruby Tuesday - Asked for medium rare burger but got it rare. - Burgers Near Me - Elyria, Ohio

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Love Ruby Tuesdays and have for many years. Seems to have a close following as we see familiar faces. Staff are polite and hard working! Management as well! Food is great! No haters here!! read more

This is a great restaurant with a friendly, excellently attentive staff! The All-You-Can Eat Salad Bar is simply amazing! It contains a nice selection of fresh vegetables,fresh pasta,and potato salad. I loved the real bacon piece, the raw sliced zucchini, and the homemade pumpernickel croutons. Also, there are several entree selections on the menu, to choose from: steak, seafood,gourmet hamburgers, gourmet turkey burgers, pasta, chicken dishes, and sides. I was pleasantly surprised when I was told by my Server, that I could create my own "Specialty" Pasta dish. I choose the sauce that I wanted (roasted red pepper marinara), the meats andouille sausage and ground beef, sauteed onions, sauteed mushrooms,and linguini noodles-- topped with freshly grated Parmesan cheese! It was delicious! The appetizers are scrumptious, also! Especially the Shrimp Fondue with homemade Chips! Additionally, Ruby Tuesday offers a "Lunch Special." You can receive $2 off of your Lunch, if you eat at the Bar. Be sure to ask the Bartender for a Discount Card. read more

Great salad bar. Friendly staff. Fairly disappointed with the steak dinners. A picture is worth a thousand words. My steak was too tough to chew, ordered medium rare. My Husband's steak was very tender, ordered medium. read more

Ruby Tuesday - Burgers Near Me - Elyria, Ohio

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Adore this location. Clean, friendly and quick service. I love the salad bar, the croutons are the best. The menu is vast. Only missing more vegan choices. read more

Currently sitting in ruby tuesdays.. Service started off well, until my salmon Cesar salad came out and my salmon was raw! The annoying thing was, the server actually BROUGHT it out raw.. I saw the pink meat before she even set it down.. When I asked to have it cooked through, it was brought back broken into bits and my lettuce was wilted and gross.. (Obviously it was tossed back on the flat top, which I wouldn't have minded had it not come back looking like cat food) the manager came over and was immediately apologetic, removed the plate and advised he would not be charging me for me. Our waitress came over and offered different options and apologized! Every once in awhile the back of house messes up, but the way they handled it was professional and quick! S/o to Desiree our waitress and Jesse the manager! Way to handle it. read more

While food received was good, had grub hub delivery. Paid premium price, order incomplete. Customer Service passed did not resolve issue. NEVER use Grub Hub! read more

Always a great salad bar with fresh salads and a good variety of sides. Like how they continually update the menu with new dishes. Service was excellent as Meghan was awesome and made sure to visit as needed to ensure drinks were always filled and has a very upbeat personality read more

Cheap prices. Great food! Never had a bad meal here, and the salad bar is amazing. The staff is always friendly and attentive.

Food was good until I found some glass (that was apparently in my zucchini) in my mouth. Bit down on my dinner only to have a chomp of glass breaking in my mouth. Manager was very understanding and offered free dinner. To bad I lost my appetite. Hopefully I don't wake up with a tooth ache tomorrow. read more

The food was terrible. There were four of us, and I (eating the shrimp quesadilla) was the only one who wasn't extremely dissatisfied. The ribs were all fat, the chicken wings were barely done, and the chicken quesadilla had to be sent back. Never again would I go to a Ruby Tuesday. read more

Got the International Shrimp Trio and it was awesome. Service was good and the salad bar was quality.

Blah... We just wanted the salad bar, but it turned out to be quite mediocre with not as many items as I would have expected for over $10. Our server was kind, but lots of time went between our beverage fill ups. Not a bad visit, but there are better salad bars around at better prices. read more

Food was ok nothing to brag about. Server was rude and not warm and fuzzy. Sat in the booth right behind the host stand and that was an experience. Apparently the host stand is where the staff congregate and have inappropriate loud conversations mentioning bitch slapping and etc. the amount of unprofessionalism was extremely annoying. I find it disturbing that the patrons are extremely quiet mainly because they are mostly senior citizens but the staff are loud and disruptive and this was not addressed. If I wanted to feel like I was back in high school I would have gone to the cafeteria not Ruby Tuesdays. read more

The food and salad bar are really good. The bar area is a good spot for a drink before or after a movie or to watch a football game.

I wish I rememberd the waitresses name, she was really nice. The salad bar was fresh and t the soup was flavorful.

The salad bar is one of the best aspects of this restaurant chain. The menu update and interior update has made Ruby Tuesday's a much more enjoyable experience in a nice environment. read more