We had only been there once when they first opened. Decided to give the $5.49 hamburger special a try. (We love a good burger!!!) Our waitress almost put me in tears she was sooooo mean, short, older, dark hair. I'm beside myself the mean comments rolling out of her mouth were horrible nasty! First we asked for waters to see what we would want, she was short and rolled her eyes. I asked for the hamburger special today. I did NOT ask for a cheese burger. My husband did the same and I said he would like cheese on his and this is when it went bad. I said I didn't want to have cheese, she very mean with smart condescending comments and said she would make it no cheese (On the table there was a table tent of the taco burger, honestly didn't pay attention to it until she pointed out...) she said to me "well can't you read it comes with cheese the ingredients are listed" she turn the table tent around and ran her finger across what the ingredients were ..gulp, I guess I learned I couldn't read, and not sure how I'm able to write this. Truly took me a moment, I once again asked if we are ordering the $5.49 hamburger. She said no. Then uncomfortable silence. I said that's what we would like to order. Honestly can't remember the mean smart condescending comments that rolled out of her mouth. She said "well it's only a cheese burger". Now I'm honestly ready to just cry. I said that's ok I will pick it off. Once again very mean she said I will put it in as no cheese. We were there on the bar side and the only customers were us. I sent this review to corporate no response. Wish we could give it a no star! read more

Terrible hostess. After waiting for over an hour. We checked on how much longer snd was told we could go somewhere else. Talked to management and nothing changed. This was a family birthday. Will never go back. read more

I've never been so embarrassed for a staff, this place doesn't know how to: cook anything meat wise. Asked for my burger medium rare, it came out like someone just steamed it. Same with my friends steak. Not to mention I was offered an appetizer half off for "happy hour" (which I said yes to, got something different that I wasn't told of, another friend of mine ordered an artichoke dip appetizer, that I didn't eat but it was put on my check. Sorry to say I won't be returning. read more

Hostesses = 0 (zero stars) Both young blonde ladies looked visibly bored. Stated it would be 20 minutes for a table for 3. When asked if we could eat in the bar at a high table we were told no, those tables are 20 minutes also. We stood by the hostess stand and could visibly see a clean high top table (EMPTY) with 4 chairs and 3 empty booths. No update or explanation from either of the two girls. There were two other groups of 2 to 3 groups waiting to be seated as well. A group of 2 ladies walked in and asked how long the wait was and were told 25 minutes. They promptly left. These young Hostesses stood at their helm with the flattest affect I've ever seen in someone who's not depressed and hospitalized. Get that manager, who was walking around and very selectively choosing tables and asking 'how's everything?', to check on the LAME and UNINTERESTED help! WILL NOT STOP BY THIS PARTICULAR RUBY TUESDAY'S AGAIN. Waiter/Server = 3, he finally broke a smile at the end. Food = 7 read more

I had an amazing time with my waitress. The food was amazing. The one thing that was bad was the new manager he was rude and gave me the creeps. read more

We stopped to have dinner on Friday evening, June 11, 2021. The first thing we noticed was that service was very slow. We waited 10 minute and then moved to the bar to order. I ordered the sirloin steak in Asiago sauce, with sides of mashed potatoes and rice. It was terrible. The steak had gristle throughout, which made it impossible to cut. I ended up giving up, and tried to eat the mashed potatoes and rice. Both were subpar. It felt like I was eating at a hospital. The only saving grace was the top shelf margarita. It was very strong. I'm sure to hide the fact that their food was terrible! read more

This restaurant is fairly new. The place was clean. I ordered the sweet tea glazed ribs and chicken fingers with a side of asparagus and coleslaw! Everything on my plate was good but the coleslaw! It had a funny taste to it! The staff was friendly and helpful! I would recommend stopping by. read more

What a great Restaurant! We only wish we had found it earlier in the day because we wanted to order so much our server, Maddie, was ever so attentive the salad bar was clean and fresh. The seating and table area was clean as a matter of fact the whole place was clean. Their happy hour is great parking is free and is a must if in Gillette, it's a cut above read more

Ruby Tuesday - Yummy - American Near Me - Gillette, Wyoming

In town working and atopped for lunch. Nice place, clean, good service. Had their garden bar. Good selections and very fresh.

Went in, not very busy asked for a table of 8 ( 2 babies, 2 little kids and 4 adults) was told no. Just no. They already sat 3 tables of 8 and wouldn't seat us. At all. read more

I stopped in during a business trip, looking forward to the garden bar. I got a lot more than that. The waitress, Tallie was very helpful and attentive. The garden bar was well stocked and clean. Tallie showed me the soup and salad special so I tried their tomato soup and it was out of this world. I wished I had room for two bowls! Thanks for an excellent lunch. read more

This place was rude I own a business and when I asked for a bigger table because we were cramped up they said they couldn't help me I said you have several empty big tables they said no can't let you have them.WelI I am at the prime rib were I wanted to go but my friend wanted ruby tuesdays guess what this hometown restaurant sat us down big table food is great so you want good food service go to prime rib read more

Just stopped in for a salad bar. LOVE a good salad bar and this one didn't disappoint. I ordered salmon to put on the salad and that was not great. They served it in small pieces on a bed of shredded iceberg lettuce that I didn't want to add to my salad of spring greens and romaine. Minor, I know...but that's why I give it 4 stars. I would definitely return! read more

Hi Rex my name is Manny Molina and I am the General Manager for this Ruby Tuesday. Trust me the staff gets breaks. I purposely give breaks when they ask if they can work straight through for this particular reason. Now what I don't do is give smoke breaks when we are busy so I am glad u had a great visit with us but trust me we do give breaks. Damien I'm sorry that you feel we are plain Jane. Trust me I try everything to make certain we are not just another restaurant. We do have other things other than just burgers as we have our steaks pastas variety of seafood as well. And of course our great salad bar. Feel free to come in and talk to me and give us another visit. Thanks for the feedback everyone as any feedback is great feedback. read more

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On the pricey side for Gillette. My son had a New York strip, about 12oz. with 2 sides. I had a petite sirloin maybe 3oz with 4 nice shrimp & sides. All good and cooked to order. Two soft drinks. No appetizers, no desserts, no alcohol. Attentive waitress, $52 including $8 tip read more

We usually don't have a horrible experience here, but today one of our (supposed to be medium) steaks was served rare. we sent it back and they popped it in the microwave for a couple minutes, and served it again almost rare. they smothered it in more garlic butter and it was inedible. the manager did end up taking it off of our bill but we had to really talk her into it. our waitress, "regina" was extremely rude, and seemed like she hated her life. she got obviously annoyed when my fiancé needed a refill. all together just a really bad experience and we will not be dining here again. read more

This place is struggling everyone is going in the wrong direction not focusing on their jobs. They have a nice and big salad bar but don't change out the old vegetable and mix with the new. This is my 4th time here it's not changing. It's like they don't care if you come back. Food has been so so not terrible but not so good. They have a nice bar and good selection of beer and mixed drinks, wine. I hope management will step up and help to make this a great place. Good luck!! read more

To start the visit they are not capable of telling me what is in the BBQ sauce as I have allergies so I guess it's a plain hamburger...frustrating. Next someone at the table ordered water and it looked like something that had already been used to wash dishes. Yummy burnt hamburger that took 48 minutes to get. Please go someplace else I wish we would have! read more

I would've put zero if they let me, anyway i wanted to get out of town and find something new but was i disappointed when i walked in and waited a half hour just for 3/5 drinks i ordered and no refill on one of them. it was not till we wanted the bill they wanted to take our order. there weren't that many ppl sitting down eating there were plenty of waitresses standing around doing nothing. service could've gone so much faster i feel like. i have worked in restaurants so ik what service should be like. the managers were very kind when they found out what had happened and i like that read more

Went there yesterday for my birthday. No hostess took awhile to get seated. Asked Chris T my waiter for a plain cheeseburger with 2 pieces of cheddar cheese. Got a cheeseburger with everything on it and only one piece of cheese? The blonde waitress behind me spilled an entire beer on some poor guy. And my waiter never asked me if I wanted a SO CONNECTED sheet of paper. The quality of the prime USDA was great. And I still gave the waiter a 20% tip. read more

Ribeye is good, comes with two sides, and is $20. It has never come out cooked wrong always a perfect medium rare. The ribs are also great. The salad bar is awesome except for the rye croutons but whatever. The sides are fantastic - mac & cheese and baked potato are my favorites. The service is good. Never been disappointed here. read more

Just another plain Jane sports bar. If you've been to any other place that serves burgers in Gillette your going to be right at home. Next person to open up a restaurant think about opening something Different. Server was plain Jane, food was plain Jane the only reason I gave it an an extra star is there the only place that has a decent plain Jane salad bar. read more

Nice, quiet place to enjoy a great dinner! The staff is friendly and fast, the bar and the bartenders are incredible. Lindsay is fantastic! If you're looking for a great place to eat go here and enjoy yourself. read more

This is a fantastic NEW Ruby's. Not only was the salad bar super fresh, and service spot on, they went above and beyond to help me out when they learned I lost my wallet. (for real). Thank you for helping out this traveler. read more

In many ways this review would be a 4.5. Service was great. The food was great. The reason I rated it as a 1 is because an employee told me that they do not get a single break in an 8 hour shift. Not even a 5 minute break to eat. REALLY RUBY TUESDAY. I think that this company is taking advantage of their employees and it is very wrong. read more

Normally I love ruby Tuesday but this time we went I asked for a medium done burger and I got medium rare when I was looking at the sal shaker I noticed that there was something green in it then I got the garden bar and there was food on the back and sometimes the front of every plate I know because I checked nearly 15 plates read more

We are in Gillette for about three weeks for work. I took my wife to Ruby Tuesday looking for a decent dinner. We like to sit in the bar most of the time we go out. We went into the bar and we were confronted by the hostess from the front door. She told us that she had to seat us even in the bar... Never heard of that but whatever. She tried to put us in a booth in the back corner and I told her three times I didn't really want a booth, she ignored me the first two times, so then she wanted to seat us at the table right next to the front door. The bar was mostly empty, many empty tables, when I told her we didn't really want to sit by the front door either, she just stood there looking around, I said any of these many tables would be fine, she looked confused and didn't know what to do. I decided to go somewhere else. If it's that hard to sit down I don't think I want to know how the rest of the experience would be. I called from another close by restaurant and asked to speak to the manager. I waited on hold for a long time when finally a young sounding girl answered and said she was the manager. As I explained what happened and that we would be in town for awhile, she interrupted me and rudely said that's how they do it. No explanation or apology at all. I'm pretty sure she was not the manager, if she was she shouldn't be. We found a place called Rib and Steak House, it was great. For such a small town there's lots of good dining choices. Don't waste your time here. read more

Had the Hickory Chicken. It was dry and smothered in a sugary sauce. The green beans were tough and no flavor. The stems were still on the beans. The manager said they were cooked yesterday. He offered me another dish. So food fair. Service good. read more

The waitress left our table and didn't come back for about 10 min and I was out of drink. The food was decent but I have had better. The waitress kept arguing with my grandma about the birthday special. I mean come on she was turning 66 why couldn't she get a special. read more

Had lunch at Ruby Tuesdays today, and it was great! Service was prompt, friendly, and discrete, really outstanding. Salad bar was amazing. Had the bourbon pork chop, shrimp and kids corn dogs with a combo appetizer platter and salads. Food was delicious and the bill was only 60 bucks. Pretty reasonable for all that food. Portions were so big we'll be eating leftovers for dinner! read more

Good service, food was prompt and delicious. I didn't wait for my food and lose my appetite. Great salad bar, burgers weren't the frozen patties, and the desert was made here. I saw nothing from a box but maybe fries which was debatable. Having server experience I was impressed. read more