Mixed feelings about this place, but it's convenient because they accept walk-ins and I'd probably return, but my first experience honestly wasn't ideal. TL;DR: Had extremely rude interaction with and bad nails done by the manager, Anna, but I think other nail artists are fine. Terry was super good with shaping nails/builder gel structure & the two other nail artists who fixed the polish coats were also great. Long version: I booked on a Saturday with Terry, ended up being 30 mins late due to traffic, so I totally understand the appointment was a bit rushed. But how my nails looked after was actually so bad--nail polish was lumpy and differing levels of sheer, edges were super messy and nowhere near the cuticle (also had to pay $10 extra for a cuticle trim...), and Terry told me she didn't have time to fix my nails until later on. I think that's somewhat understandable, but I obviously have my own things to do, and I don't think it's reasonable to ask someone to come back in 2 hours to fix nails. I'd much rather just have someone else fix them. Anyways, I really felt worse and worse about how the nails looked because I feel like the price was honestly pretty hefty--$75 for single-color builder gel refill--and my nails were genuinely the worst they've ever looked. They also wouldn't let me test different colors on my nails. So, I called and asked to have my nails completely fixed, and the manager, Anna, on the phone was quite rude. She basically just said, "Well, we can't see your nails so I can't say if we can fix it or how long it will take, but you can come back in 15 minutes." I went back, had to wait probably 20-25 minutes in the salon, and then the manager started fixing my nails. I have multiple issues with how she did this. First, she was super rough and also just essentially condescending to me, saying "That's just how nails are done; they can't put the polish further back to the cuticle" (my nails looked like 10+ days grown out even though I had them done less than an hour ago at that point). She also said the sheer/opaque issue was because of the polish color I chose (Terry explicitly told me that color was not sheer). The manager did an even worse job of painting my nails than before and got mad that I wanted to look at how the coat looked before putting it under UV--at which point it would obviously be unfixable. She told me very rudely, "All nail polishes look like that after one coat; this isn't going to work out because you're already looking at your nails and unsatisfied" (I literally didn't even say anything about the coat), "and I know you're going to write a bad review, so do you want me to refund you the cost of the polish?" (which literally would barely make a dent in my total--and why would I want to have scuffed nails after paying so much and wasting so much time???). Then she basically said, "Yeah, no, you can't do this color. Obviously, you don't like it." Okay, why would I pick it then? And if you offer it as a color, you should be able to paint even coats of it. Anyways, at this point another employee was like, "Let me try to help fix it." She painted the first coat so much more evenly, which I think further proves that the manager was just trying to gaslight me and rush me out, and I was super satisfied with how it ended up turning out. I will say at this point I probably wasted 3.5 hours just getting my nails done that day. She was also super sweet because I literally started tearing up from frustration from dealing with the manager, and at the end she asked if I wanted a hug. I wish I got her name, but she was amazing. A week later, one of my thumbs chipped. I came back and had it fixed pretty quickly by someone else who was also very sweet and much more capable than the manager. I think because of the two better experiences I had, I would come back--but if it had just been the manager treating me like that and fixing my nails so badly, I 100% would've rated 0 stars and never even thought about coming back. Vibe of the place, I mean it's not like a high end spa, it's pretty in and out, lots of people on Fri/Sat, smell of gel polish/acrylic pretty strong, pretty loud. read more

Ruby's Nail Salon & Spa - after getting it fixed - Nail Salons Near Me - Boston, Massachusetts

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Had such a great experience at Rubys! Qui did such a good job on my nails! Will be back :) read more

Ruby's Nail Salon & Spa - Dip nails - Nail Salons Near Me - Boston, Massachusetts

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Terry .. AMAZING job! let me be the first to tell you I have never tipped a nail salon and today I did Terry's service was amazing! The vibe was definitely there giving the difference between our cultures ! BOOK BOOK!!! read more

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My nail tech was so sweet and we had great conversations while she did my nails! She helped me pick a pretty accent blue for the dot and took her time on my nails and really did a good job! These nails lasted 5 full weeks without chipping or anything popping off read more

Ruby's Nail Salon & Spa - Acrylic nails - Nail Salons Near Me - Boston, Massachusetts

Went in for a same-day appointment, 1 hour notice. No wait. Nice looking on the inside, clean and aesthetic. Not the best looking gel polish application I've gotten in the city. Would go again as a last resort. read more

This was my second visit to the Ruby's. Terry did my nails, and I love it! She helped me to choose the color and offered to try some of them on my nails to make sure it is the one I want :) It took about 30 minutes for the whole service. I will revisit her in a couple of weeks! read more

Ruby's Nail Salon & Spa - Basic Manicure Gel Nails - Nail Salons Near Me - Boston, Massachusetts

Ruby's is a great and reasonably priced nail salon! I've been here a few times for dip powder and the ladies working are always so nice. Kelly took care of me and she is super sweet and is extremely diligent in the nails she does. Would recommend for sure! read more

The young Girll who did my nail unfortunately I don't remember her nail she did a really good job doing my nails I really wish I remember her name read more

Ruby's Nail Salon & Spa - Nails - Nail Salons Near Me - Boston, Massachusetts

I've been going to Ruby's for years since they're very close to Northeastern and participate in fundraisers with clubs there. All the ladies are so sweet and it always feels good when they remember your name. My dip lasts 3-4 weeks and they take a few bucks off if you pay with cash + don't usually charge extra for one added tip or detail like other places do. I highly suggest the techs that have been working there a while compared to the newer ones. Some names are Kelly, Kim, Anna, and Nun. Nun did patterned nails in the picture and Anna did my natural dip, best it's ever come out. Glad they're starting to do more designs :) I'd always call ahead or make an appointment! read more

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I found Ruby's when I lived in the area and still drive in to get my nails done there. I've been going there for years and I am never disappointed. Each person who does my nails puts a lot of attention and care into their work. The gel manicures I get last forever and rarely chip within the first 2 weeks - and I put my nails through a lot. It's also nice that they remember me, even masked up or when they're really busy. I wouldn't and don't go anywhere else. read more

Ruby's Nail Salon & Spa - Holiday fun - obsessed - Nail Salons Near Me - Boston, Massachusetts

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I have always gone here because it's near my old campus, but I still go out of my way to come here! I am never waiting long, and am always out in a timely manner. Their tools are clean and they're always friendly. Also their prices are definitely the best in the Boston area. Love this salon! read more

I used to come here every 2-3 weeks for almost a year. They were always reasonably priced for a decent manicure. I took a break from getting my nails done for my nail health and recently started coming back and my experience has been terrible. They got new polish sets that are terrible quality. My gel nails used to last three weeks, and my recent gel manicure started lifting in less than a week. I also got a regular polish pedicure that chipped the next day. It was also very hot inside and lots of flies so it wasn't a very relaxing experience. This used to be my go to, hidden gem spot, but unfortunately I will no longer be coming back. read more

This place is incredible. The employees are so nice and attentive and focused on giving you an enjoyable experience. I got a gel manicure and gel pedicure. My biggest anxiety was getting a pedicure because I admittedly have a strong aversion to people touching my feet, but the tech who worked with me was gentle and patient with me during the process. They also had massage chairs and a nice bath to soak feet in, and they give you a nice scrub and lotion rubdown before and after. Prices are reasonable as well ($75 for both) and from start to finish, it was an efficient and pleasant process. I'll definitely be back! read more

Nun gave me the BEST manicure and gel polish ever! I'm so glad to have found her at Ruby Nails!! Rose

Returned today for a dip powder first try! I think I'll be coming back, they look really good imo! I'm in love with dip powder and how my nails look. I've never gotten dip powder anywhere else, but for $35 I cannot complain. My friends have all gushed how perfect my nails look lol My nail tech was so nice to always ask me if I was okay with the nail shape. I always thought I'm not picky but actually I am, and I asked him to make the oval shape a bit pointier and he was very accommodating and took his time to make sure they were all even and looked the same. My only concern was the cuticle care was done completely dry and I'm sure there's a reason behind it, but it felt a bit harrowing on my poor cuticles. It wasn't painful, just felt uncomfortable. In the end, one of my cuticles started to bleed a little after I had already left. Not enough to detract from an otherwise almost perfect mani read more

Ruby's Nail Salon & Spa - gel mani for $27 - Nail Salons Near Me - Boston, Massachusetts

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Terry did a phenomenal job on my nails. She was so diligent and really took her time making sure my nails turned out exactly how I wanted. I would recommend Ruby's to anyone!! read more

Ruby's Nail Salon & Spa - dip powder + design - Nail Salons Near Me - Boston, Massachusetts

I love this spot! You can't call ahead and make a reservation, but every time I have come in, I've only had to wait at most 30-45 minutes with most of the time the wait being around 15-20 minutes when there's a lot of NEU students around, especially on a Friday. Any person you go to here does a great job of a gel manicure ($27) and pedicure ($28). When you pay cash, they give you a little card that they stamp and after your 5th visit, you get $10 off. So it's definitely worth it to pay cash (you can leave a tip by Venmo-ing them as well!) They have a huge selection of gel polish colors (with matching regular colors on the wall for your feet indicated by a sticker). They always take their time with the manicures, do 3 gel coats when I ask, and make sure that the pedicure isn't rushed. Everything is clean and they use one-time sandals, one-time plastic bags, and one-time toe separators/buffers. I've seen about 3-4 different people there, but the guy (I forgot his name) is my favorite! Definitely check this place out if you're looking for a new nail salon. read more

I haven't been here in a while, but it was super easy. I can on a Thursday afternoon and there was no wait. It gets busy after 5pm so if you don't want to wait come during the day. I was getting dip polish and they had about ~40 colors to choose from. It was a nice selection since I've been to other places where they offer like 10. I had a guy do my nails and they turned out very nicely and I am pleased with how it went. It was $35 for a dip which is the lowest price I've ever had (not including tip) read more

Ruby's Nail Salon & Spa - Dip manicure - Nail Salons Near Me - Boston, Massachusetts

I love Ruby's. They never fail me. I have been going here for nearly three years for acrylic fill ins twice a month. The ladies here always do such an amazing job, they are so kind and funny and they always remember their regulars. I recommend this place to everyone for a great manicure and a fun time. read more

The absolute best! I've been going to Ruby's for a year and they always go above and beyond. They're so talented, kind, and patient. I highly recommend! And their prices are very reasonable read more

Quick and efficient, super friendly folks who do exactly what's asked for. Chill environment and super convenient location. Ruby's is a great no-frills place with great prices. I went in for a simple gel mani after months without any nail work done and got in and out in 40 mins. Didn't need an appointment and didn't have to wait. No complaints! read more

I came here on my half-day at around 12:30 and only waited 15 minutes! The ladies here are very nice and work diligently. It was my first time getting a dip manicure, as I've always chosen gel. While I thought the process would take longer, I was mistaken. I was seated at around 12:45 and the manicurist was finished by 1:20! My nails were stripped of gel polish, sanded, cut and shaped, dipped, and coated all within that time. I am very impressed with the work and how my nails look! I paid $40 for the manicure and added a tip. Will definitely be coming back for my next set, with a pedi! read more

Ruby's Nail Salon & Spa - Nail Salons Near Me - Boston, Massachusetts

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Really solid mani/pedis. I usually only get pedicures, but recently had to have a manicure for my wedding. I only needed it to last 2 days, but here's a pic -- one WEEK later! They are efficient but take their time and do a really nice, thorough job. They are affordable. And their pedicures LAST, which is key for me since I'm not very diligent. (And apparently their manis do, too)! read more

Ruby's Nail Salon & Spa - Nail Salons Near Me - Boston, Massachusetts

This is my 4th time there. The guy there is the best. The older lady is the worst and that's who I got. Several of my lines aren't clean. And I'm pretty mad about my thumb. Originally the base line was super crooked and I asked her to fix it. When she was fixing it, she put an air bubble on the nail. I had to ask her to fix that too, but she made a very apparent line on my nail. Then, she left my at the air drying place and went to go help another customer. Also, odd, but she asked me to pay after she cleaned my nails but before she painted my nails. I had to ask if I could leave cause I checked my nails and they were dry. The second I walked out the door, a little dent appeared on my thumb nail. I'm so sad about this trip and my nails. read more

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I love the package treatment they had but honestly i will not be returning. The place was packed and service felt rushed but when i was left to dry, i was forgotten about. I dont feel that they focused on the spa part much. read more

Came here in pinch last Friday for a powder dip, pedi, eyebrow wax and lash extensions. Ladies when you choose to spend that much money at a place you expect a certain level of service. Now to be fair it was Friday and not just any Friday but the one before Valentine's Day. Room for improvement: I called ahead after seeing a promotion on their website for lash extensions. I spoke to Kelly who told me coming in at 3 would be fine and asked that I bring cash for the lashes as she would be the person performing that service. What I didn't know was, they don't accept appointments. When I got in I was told to sign my name in a book and list the services I wanted and essentially wait in line. I waited for an hour!!! I started looking up other salons to go to by the time I was called. That whole hour I never saw Kelly, I was told she was doing someone else's lashes. By the time one of the staff came to start my pedi they asked me to confirm my name and services in the book and it had been scratched out. That could have contributed to my long wait idk. The good My nails came out nice Megan did them she was fast and efficient they charged an extra 5.00 for a coffin shape. My toes were also done nicely as well by another woman I can't remember her name. Kelly finally got to my lashes around 6:40 and took about an hour. I'm read more

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My friend and I love going to Ruby's. They are very popular during peak hours, so it's best to call and ask how long the wait is. I've only gotten gel so far, but I've seen some gorgeous acrylic sets there. They will also give you a stamp card if you pay cash. My only issue is that they seem to be out of many colors, but they're always willing to try and find something similar. read more

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My fave salon ever! The staff is very skilled, gentle, and accommodating. I have never left dissatisfied with my acrylic manicure, and the prices are great for the quality you receive. The manicures are super fast too, and I've never broken an acrylic that was done here. I straight up won't go anywhere else in Boston to get my nails done. Bring cash!! Cash tips only!! :) read more

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My first time coming here was this past Sunday. I really wanted my nails done over the weekend and my usual spot is closed on Sunday's. I could only get my nails done this week if I went somewhere that was open on Sunday's. After some research via Yelp I found this place. There was definitely nothing glamorous about the place but when I came in I was immediately greeted and given a wait time. I patiently waited my turn. I only had to wait about 10 minutes and I was put in a chair. The girl who helped me was polite and at the end she informed me of their rewards program and gave me a card. After 5 visits of spending "x" amount of money you get $10 off. I don't get my nails done all the time but I know I'd probably be back 5 times to get the reward. A full set costs $10 more than my regular spot and the salon is an extra 10-15 minute walk but it's worth it. They had about 5 workers and I didn't feel the work was rushed despite the other customers waiting. I took off a star because my nail tech kept getting up and going into some back room and coming back. Then Jeepers Creepers was on (not the best choice) and she kept stopping to look at it. Also, behind my index finger she let some acrylic dry up without filing and evening it out with the electric file so it snags my hair which is irritating. However, I was getting annoyed with my old nail spot so I'd give this place another chance. My nails look good and now I know what to watch out for. Other nail salons should try being open on Sunday's, if possible! read more

Ruby's Nail Salon & Spa - 3 day old nails (acrylics) - Nail Salons Near Me - Boston, Massachusetts

Went for an acrylic fill today and it was a great experience! They don't take appointments and it's walk in only. Megan did my nails and was so sweet! We talked the entire time. She found the gel polish that I decided to switch to and gave me a flawless manicure. It took about an hour and was $28 for the fill, nail shape, and gel polish! This salon gets very busy, so I recommend going early when they open at 10! I'll definitely be back read more

Ruby's Nail Salon & Spa - Acrylic fill with gel done flawlessly by Megan $28 - Nail Salons Near Me - Boston, Massachusetts

I've gotten gel manicures here as well as regular pedicures and eyebrow waxes. No complaints about pedicures; if you're wearing boots they will wrap your feet so the polish doesn't chip which is a nice gesture. I typically bring my own polish for pedis though, because I feel like their collection isn't that updated. edit: I stopped coming here for eyebrow waxes because regardless of who was doing them, they would always make comments about my eyebrow shape and ask what I did to my eyebrows, which I would 1) be offended by and 2) respond to by saying that the only people waxing my eyebrows were their employees so... On a good note! What I really come here for are the gel manicures because the combination of quality and price is something I haven't been able to find elsewhere in the city. Megan especially is an amazing nail tech! I've gotten designs here before as well and the extra charge for them is so much more reasonable than other salons I've been to (no extra charge for basic accents or one accent nail, which is a major score in my eyes since I've paid up to an additional $20 for manis with accent nails, negative space, etc. elsewhere) My gel manicures often last upwards of 2 full weeks; once, I broke a nail about an hour after I came in for a gel and they fixed it, filed it down and completely repainted it on the spot for no charge! This is my go-to salon in Boston for a well-priced gel. read more

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Good experience, first time visit. Nail tech, Terri was friendly, knowledgeable and efficient. I called for an appointment but was told they just take walk ins. I waited about 45 min. The nail tech suggested a new product I haven't tried before. I'm very pleased with the results and the price is excellent! read more

Ruby's Nail Salon & Spa - Dip manicure - Nail Salons Near Me - Boston, Massachusetts

There's a bit of a wait, but they try really hard to minimize the wait. The workers here are amazing! They're efficient and full of energy, but they also take their time to be careful. They're all so sweet and caring. My nails look the best they ever have (and for only $20 for a gel color change? Cheapest I've ever encountered, especially for the quality). This place is great for the budget-conscious. The only thing was that the smell of acetone is really concentrated in the tiny room, especially because there's very little ventilation in the summer time. I can't really blame them. AC can get expensive. I'd definitely recommend this place to my friends. read more

I waited about ten minutes to be seated and paid 20 for a shellac manicure, which is really affordable. Staff wasn't too friendly, but they did a good job with my nails. When I got home, I was wondering why some of my nails looked darker than the others, then I realized I got a temperature changing polish, so make sure to watch out for that if it's not your thing. Will be back, for sure! read more

Ruby's Nail Salon & Spa - Gel nails when exposed to cold - Nail Salons Near Me - Boston, Massachusetts

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Took only 30 minutes and was very gentle. Clean place and took me in right away. They did a perfect job. And a gel manicure for only $28 ! read more

Ruby's Nail Salon & Spa - Gel nails - Nail Salons Near Me - Boston, Massachusetts

In May I got a dip manicure that was near-perfect and lasted almost a month, at which point I realized that although still intact, my dip was low from nail growth. 5/5 for that experience. I had a dip removal and gel manicure done yesterday and Trang did an amazing job. The dip manicure I'd gotten done elsewhere was horrible and started lifting after a week, so I was desperate to get them fixed and Trang was extremely patient with getting the dip off and did a perfect application of the gel. They had a lot of colors to pick from and I'll definitely be coming back here. 5/5 for this one! read more

Awesome place!! My mom and I left very happy and satisfied customers!! We both got mani/pedis and they came out gorgeous! The customer service is amazing as well as the service itself. All of the staff are kind and welcoming. A spectacular job indeed! My mother and I will definitely be coming back! read more

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It was my second time and I can tell that it's a good place where quality meets the price. Stuff there is very friendly and they do care about your experience and services. Kyle did this amazing manicure and we had a great talk so I wasn't bored! He made sure that everything looks perfect and advised me some designs for the future, love this place! read more

Ruby's Nail Salon & Spa - Nail Salons Near Me - Boston, Massachusetts

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Came for dip powder manicure. Salon was busy when I got in so I probably had to wait 10-15 mins maybe? My friend came in to get her eyebrows waxed but she had to wait longer. Not a huge color selection for dip powder. Plus side: it's only $35. Not the best dip powder manicure I've had but, I'm not complaining too much for $35. Wish they have more colors tho!! read more

Ruby's Nail Salon & Spa - Nail Salons Near Me - Boston, Massachusetts

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I had a great experience at Rubys. I got a gel manicure. They were on time, staff was friendly, and reasonably priced (especially for Boston). read more