I recently had my 2019 Dodge Charger serviced at San Diego Chrysler Dodge Jeep Ram, and I couldn't…read morebe more satisfied with the experience. Rogelio and the service manager David went above and beyond to make sure all of my concerns were addressed. They handled everything quickly, professionally, and kept me informed throughout the entire process. It's clear they genuinely care about their customers and take pride in their work. Thanks to their help, all the issues with my car were resolved smoothly, and the whole experience was stress-free. I highly recommend this dealership if you're looking for reliable service and a team that treats you right. Also, I swear the owner looks a little like a celebrity... I just can't quite put my finger on who it is

Last week I brought our van for repairs. The sliding door won't stay open and "ratchets" closed…read more After a software update they declared it was fixed, however, upon returning home the problem persisted. I contacted the service advisor who recommended scheduling an appointment online. After making another appointment and explaining the issue, the team stated it was repaired and had nothing to do sending the car home. Today I scheduled another appointment. The service manager, David, was unable to reproduce the issue. Despite showing a video of the problem they refused to investigate further. During the entire interaction he was rude and domineering, talking over us as we tried to explain the issue and show the video. When I asked for a manager or supervisor he stated he was the manager and wouldn't provide any senior individual. I would not advise doing business here. We don't plan to return. They didn't help us and were rude in the process.

Went in today for my first ever service on my new truck, Nick greeted me and got the truck in…read morequick. picked it up done in less than a hour, probably the easiest dealership interaction ever thank you Nick for being professional and making it all go smooth for me.

7 days for a check engine light diagnostic. The only updates given were "no update as of yet…read more Thank you for your patience" When I did get a report, I asked if the parts were available and for a time estimate for repairs. Again I got no answers just that my car had to be assigned to another technician in regards to an oil leak and thanked for my patience. No answers. No one ever called me to discuss diagnostic results. Just a link to a report with suggested repairs. We used to bring our car here for everything but it has really gone down hill in customer service. I ended up just picking up my car and taking it to another repair shop.

Yesterday I was dealing with Maria in internet sales... Wow she is a superstar.. she help with…read morevideos and photos suggestions ect ... Today I stopped in to meet her what a pleasant young lady, the kind of young folks this world needs...

Do not take your car here unless you want to pay triple the price and don't mind leaving you car…read morefor at least a week! Took my 2019 truck for transmission problems-surprise surprise "you need a 10k new transmission". Couldn't diagnose the actual problem so just recommended total replacement?? WTF??!!! Spent over 1k for them to "diagnose" something they couldn't diagnose!!

If you are searching for an honest mechanic to work on your car, look no further! My sister…read morepurchased a used car from Doug and told me how well she was treated that I had to see for myself. I now take my Jeep and my wife's Corolla here for service. Fair pricing and honest estimates. No issues. No pressure. Does not overcharge. I will not go anywhere else. Tell your friends!

Outstanding service from North Park Auto Service! Duoc was incredibly professional and went above…read moreand beyond to assist me, He made the entire process smooth and stress-free. Highly recommend this place and will definitely be back!

I purchased a used 2016 GMC Sierra 1500 SLT from this dealership back in February and it was a…read morereally easy process. Salesman Humberto was very good throughout the entire process of the test drive till the end when I was signing the paperwork. During the wait one of the General Managers Bill came out was genuine that I was purchasing a vehicle through Marvin K Brown. Now I'm back for the first service on the vehicle and the check in process was very professional with my advisor Carlos and he gave me a accurate time frame in which the service will be completed. The dealership has a nice waiting area and is overall a nice dealership to come for purchasing and service.

Today, May 17th, I went to Marvin K. Brown GMC, and from the start, it was one of the worst…read moredealership experiences I have ever had. I stood outside in the parking lot for about 10 minutes, and no one came to greet me or ask if I needed help. I then walked inside the showroom floor, and two employees made eye contact with me from their offices and still did not acknowledge me at all. I went back outside and waited until I finally found someone. That person was already helping another customer, so he contacted someone else to assist me. Eventually, I received help and test drove the 2026 GMC Sierra 1500 TurboMax. Honestly, I loved the truck. It was exactly what I was looking for, and I was genuinely interested in purchasing it that same day. However, once we got to the numbers, everything changed. I made it clear from the beginning that I was a cash buyer. Compared to other dealerships, they were only discounting about $4,000 off MSRP, which already was not very competitive. I understand that GMC is currently offering strong Memorial Day incentives on the GMC Sierra lineup, including the $3,500 trade-in assistance and other rebates. However, those incentives are being offered across the board at multiple GMC dealerships, so that is not something unique to this dealership. The main difference came down to the actual dealer discount. Other dealerships are discounting these trucks by $7,000 to $7,500 before incentives, which made this deal much less attractive. Then I noticed an accessory fee of $2,290 added to the invoice without any real explanation of what it even included. The biggest red flag was the $5,495 service contract they added without me ever asking for it. From what I understand, that was an extended warranty. In the 15 vehicles I have purchased over the years, I have never bought an extended warranty because I usually trade in or get rid of my vehicles before they even reach 50,000 miles. There was no reason for that to automatically be added. On top of that, I had my 2021 Lexus IS350 F Sport with only 25,000 miles appraised at another GMC dealership just three days ago, and they offered me $39,000 for it. Since then, I have only driven the vehicle about 35 more miles. This dealership only offered me $35,000, which was a $4,000 difference and honestly felt like a very bad lowball offer. Obviously, I was not going to accept that deal. The only reason I did not already purchase a GMC Sierra at the other dealership was because they did not have the color I wanted. Otherwise, I would have already bought the truck at Honor GMC. Overall, the entire process felt full of hidden fees, lack of transparency, and pressure tactics. It honestly gave me a really bad feeling throughout the deal. If I could rate this experience a negative 1, I would. I was honestly disappointed because, living in San Diego, I wanted to support a local dealership and buy the truck here. Unfortunately, because of this experience, I will now most likely have to drive to Tustin GMC or somewhere in Orange County, where I have consistently had much better experiences and pricing. It sucks having to take my business somewhere else, but if it is going to save me money and provide a more transparent buying experience, then why not? I just wish the customer service, honesty, and transparency had been much better because I truly wanted to buy this vehicle today.

Gas is gas. Lotto is…read morelotto unless you win a big one! This location has sold a big one so it's worth playing here lol. Several pumps are down so you have to keep an eye out and also walk inside to pay cash or swipe your card. It's easy to get in and out of. If I'm in desperate need for fuel, I'll drop by her for sure without hesitation.

Like Matt L. said in an earlier review, "These guys have demonstrated their trustworthiness over…read moreand over again." We totally agree and would like to specifically acknowledge both Glenn & Phil for their ability to pinpoint and fix the problem(s) with our car, quoting us the lowest cost available. It's nice to have a service you can count on; again and again!

I've purchased 4 vehicles from Art so far, and without exception, my experiences with his service…read morehave been excellent. Working with Art is like having an industry insider working for you. Actually, that's exactly what happens. I consulted with him on what type of truck to buy for a particular towing situation; on what type of car to get for the new driver in our family; about lease vs purchase options when an SUV lease was up; and again when I knew exactly what vehicle I wanted, and just needed to find the best deal ASAP. I always felt like I got great advice, exactly the right vehicle, and at an excellent price. Of course I am happy to save the time and hassle of going into dealerships, by using Art's oh-so-convenient service. But what I value the most is that, because he's a broker and not beholden to any particular automaker or dealership, I know he's giving me unbiased information. I was a little hesitant to use Art's service the first time, because I'd never used an auto broker before, and I didn't really understand how it worked. But as you can tell, I am now a raving fan. He can get any vehicle, any brand. He helps figure out what best suits my needs of the moment -- and I love that there's no reason not to lay all my cards on the table when talking with them, because he's working FOR me. Using Art doesn't cost anything extra (he gets paid by whichever dealer has the best vehicle for my situation), and I save so much time and hassle by using him rather than going to dealerships, that the choice to work with him is really a no brainer. And the peace of mind is...priceless.

My experience with Art with The New Car Company has been exceptional! I have purchased 2 cars…read morethrough Art over the years and have referred him to several friends. His customer service is above and beyond. Art knows the car buying process can be a little tricky when trying to understand what car is the best for you and what are the best deals. He also knows this is a big purchase for you so he goes out of his way to make sure you are very well informed about your options and you get what you want, no surprises. He guides you step by step, with no pressure on what or when to buy. When the process is over, he is standing at your doorstep with keys to your new car. Thank you for all your support, Art. Looking forward to the next car.

Sales was fine, service was very poor. Very non responsive. Do not return calls for service…read more Seem understaffed.

Poor service. I purchased a car from this dealer and I said up front what my own financing. They…read morestill ran my credit cause a drip in my credit points. Not good place to purchase a car.

Mossy Nissan Chula Vista…read more Really happy with my salesmen Stephen. Was very helpful when I bought my 2017 Altima

Don't offer a price for a car that you have no education on and then change offer price on site…read more The guy startthe car, moved it out the garage then locked the transmission saying the transmission is out when the display clearly said Anti Auto theft on. Offer was originally 500. Changed to 200. So disappointed

Wow. I recently…read morepurchased a 2026 Jeep Wrangler from Carvana, and it was hands-down the best vehicle-buying experience I've ever had. The price was incredible--better than anything I could find at traditional dealerships--and the entire process was fast, easy, transparent, and completely stress-free. Bought it on a Thursday night and was delivered via flatbed on Friday afternoon exactly on time. No haggling. No sales pressure. No spending hours sitting in a dealership waiting for paperwork. Just a simple, straightforward experience from beginning to end. What really set Carvana apart, though, was the customer service. There was a minor issue after delivery, and local manager Mike Fryer handled it absolutely flawlessly. Mike was responsive, professional, and genuinely cared about making things right. What could have been an annoyance turned into another reason I'm such a huge fan of Carvana. His commitment to customer satisfaction was outstanding and deserves special recognition. In a world where buying a car is often something people dread, Carvana has completely reinvented the experience. Great pricing, incredible convenience, and customer service that actually exceeds expectations. I am beyond thrilled with my Jeep Wrangler and even more impressed with Carvana. They've earned a customer for life. I can say with complete confidence: I will never buy another car from a traditional dealership again.

Easiest car sale I ever made! Everything went quickly and the sale price when speed and ease of the…read moresale. Filled out a Few form online and uploaded license and registration. The offer was very good. They came rapidly with a check. I showed them the original documents, they gave me the check. The car was loaded on their auto hauler and that was that. They didn't even test drive the vehicle! Highly recommend. The offer from Car Max was the same but they fumbled around on the phone, inexperienced maybe? And charged $200 to pick up vehicle!