Scammers trying to collect money four years after billing my insurance. They were wrong and billed the wrong billing codes to late for Blue Shield. read more

In June 2026, I have been getting a $130 bill emailed me from Rume for a Covid test supposedly given to my daughter at her preschool in August 2021. This is ridiculous. The website, email and phone number have not worked for me. I am ready to file a complaint. Under the CARES Act and California SB 510, insurers are required to reimburse COVID-related services at posted cash rates. Also, Rume's document itself says: "With insurance information, these services were 'no cost to patients' as insurance payers were required to cover medical procedures associated with Covid-19, even from non-contracted providers." That's Rume's own statement contradicting the bill.. what a crappy company. I have creditors now calling me constantly. I will get this fixed but please stay away from this horrible company! Sharing here as well because this company is insane and I can see from all the other reviews I am not alone. read more

Reposting earlier commentary from many others who've received the same spam email: A) I never heard of or went to Rume Health. The billing represents a predatory scam that is being perpetuated a lot of people. B) Blue Shield is aware of late claims for COVID tests-they don't pay after 24 months (I don't blame them) D) Good luck to Rume if they now send ME a bill! Even if this was legit for a COVID test, they should have billed on time. There is ample evidence that these scammers are being systematically identified. In the end, the Rume Health organization may have legal challenges to contend with (Read: Class action suit). read more

Rume Health - Image of scam email - Addiction Medicine Near Me - Costa Mesa, California

Similar to other reviews on this site, I received a billing statement from "Rume Medical Group" but the address is 8941 Atlanta Avenue, #402, in Huntington Beach. When I looked up the address, it is a UPS storefront. The apparently real Rume Medical Group is in Costa Mesa. The billing is for a COVID test performed in July of 2022. At that time, all insurance information was provided. It would appear that whoever sent this bill somehow got the testing information and is trying to collect on a bill that should have been covered by insurance and should have been paid a long time ago. As someone else mentioned, Blue Cross/Blue Shield has a time limit on claims and this particular claim is well past that point. Definitely a scam. read more

I just received a bill for $325.00 date of service 5/16/22. I don't know who these people are and if it was for covid, medicare would have paid it. read more

Recently also got a weird bill in email about using their services in 2021, I read through all of the reviews and glad to hear I wasn't the only one that got this, so it must be a scam. There must have been a data leak, someone got into it and now is using it to scam people. I checked the address of Rume in the email and it led me to a UPS Store even though the address is correct on the statement. Unfortunate that Rume is probably doing fine as a company but this scammer is ruining their reputation. Ignored and blocked! Stay safe everyone! read more

Yesterday 7/22/2026, received a bill for $910.60 for services on 7/28/22 & 7/29/22. I have an email for a $0 bill for covid drive through test at that time. When I called, it said they cannot take my call. Waiting to hear back now. read more

I never visited a hospital in 2023 because I was too busy with testing, but I received a bill for a visit dated in 2023. I tried contacting the office multiple times, but they didn't answer the phone. I also sent emails to an address starting with "support," but never received a response. So I contacted my insurance company first, and they confirmed that there were no claims filed for that date. After that, I emailed their billing department, and they simply sent me a ticket system link and told me to submit my inquiry there. The problem is that the link requires me to enter my personal information, which I'm not comfortable with. At this point, I'm not sure if this is just an administrative error or a false charge (or even a scam). I'm debating whether I should just ignore it, but I wanted to share this in case anyone else experiences something similar--please be cautious. read more

Rume Health - Addiction Medicine Near Me - Costa Mesa, California

Beware of this place! They are predatory. I paid for a one time visit for a friend and told Rume not to keep my credit card on file, which they agreed to. 5 months later, they charged my credit card for more than $900 for an outstanding amount that was owed, without my permission. They refused to return calls or emails and I had to fight it through my credit card company. Thankfully, the charge was reversed because it was an unlawful charge, but what a headache! Also, they only want money! They do not come up with actions plans for health and recovery. Instead, they keep people on medication so they can keep billing for monthly appointments. Shame on Rume for everything mentioned above. You've got to be a disconnected and heartless person to deal in these shady business practices. read more

I've received bills via all communication methods and have ignored due to my looking up Ascada and it showing as CLOSED on Yelp. Finally - I found this page. Now, Blake Wateska from Rume Health emailed me and bringing up the same info others have posted on here. My spidey senses were correct! This is a scam. I am considering a class action due to the fraud and harassment. I will research (I have lawyer friends) and share what cause we may have. I filed a claim as recommended by another poster because this is awful business practice. https://reportfraud.ftc.gov/ read more

I received a spam email today from these folks for a Covid test from 2021 supposedly for my then 7 year old daughter. I knew it was false because we had insurance and used it and never went to Costa Mesa for anything, I reported to the FBI online for investigation read more

Came here to see what was going on with this company as I got a notice from Blue Shield of California that a claim had been processed on May 7, 2025. A) Never heard of or went to Rume Health B) the claim was denied as it was from NOVEMBER 2021!!! C) Blue Shield is aware of late claims for COVID tests-they don't pay after 24 months (I don't blame them) D) Good luck to Rume if they now send ME a bill! Even if this was legit for a COVID test, they should have billed on time. read more

1. I knew it was a suspicious business because they billed an insurance provider I never had at the time. Oh and because it's from 2021. They attempted to bill an insurance company in 2023. 2. I'm a Veteran, who exclusively receives free healthcare. No reason to go to whatever this is. Especially if it was for Covid. 3. Proof of treatment is a generic pdf that literally anyone can put together. No signature. No location. No financial responsibility consent forms. The statement says $0; but 4 years later it's $130. 4. Lastly, I did not live near or around Huntington Beach. To jump on a freeway for Covid care outside of the VA, 35 miles away, to go to a sub par office medical building - yeah, not happening. Reported to BBB, FTC, Cal Dept Physcian & Surgeons complaint against Matt Abinante. and more. Not sure if anything will come from it. read more

What kind of lie and scam of a company is this?!! Received a big bill via email for an "office visit" under my name and insurance for an appointment that I NEVER had. In the year 2022, I took a drive-thru Covid test in the parking lot of southland mall in Hayward, CA and paid $150.00 for it. I paid immediately and at the time of service OUT OF POCKET right then and there. I have receipt and bank statement to prove it! What a disgustingly gross and unethical company that I've never heard of before to charge outlandish fees for service that never occurred. I never saw a doctor and NEVER had an office visit. . False charges for false services under a false doctors name are illegal. ILLEGAL COMPANY RIGHT HERE. read more

Rume Health - Addiction Medicine Near Me - Costa Mesa, California

Email Scam. Be aware! DO NOT PAY! I never heard of going here for any COVID appointments. read more

Believe the negative reviews. This place is a scam. They keep sending me a bill for a "COVID service" that was done at this office. (I have never been to this office, nor have I ever used this company's services in any way.) The bill clearly states a specific date the service was done and I was not even in California at the time since I was on a business trip in another state. They keep consistently sending these invoices expecting me to pay for a service that was never rendered. Pure scam. Avoid this company at all costs and if you get that mysterious bill, report it to: ReportFraud.ftc.gov Do not pay these people or give them another penny. These scammers need to be shut down! read more

I just received a bill for $130.00 for my now 11 year old son who has never been to this medical office. Looks like they tried to bill blue shield who I no longer have. read more

This is hands down the most incompetent, dishonest, and predatory billing operation I've ever dealt with. Their billing department is a complete joke -- they IGNORE your emails, IGNORE your phone calls, IGNORE insurance companies, and when you do finally get someone on the phone, they are completely useless or flat-out refuse to help. They will happily double charge you because their system is broken, and when you provide proof, they shrug it off and push the blame on everyone else. I took a COVID test with them back in 2021. I paid my share, my insurance paid their share, and I even have documentation with a check number PROVING it was cashed by Driven Care (their old name). Despite that, they still keep chasing me for money they've already been paid! I've contacted them NUMEROUS times by email and phone, sat on hold for HOURS, and my insurance agents have tried to intervene multiple times -- ZERO response. When I did get through to "Crystal," she was dismissive, unhelpful, and flat-out REFUSED to do her job, even when I handed her all the evidence of their own clerical screw-up. Instead, she just pointed fingers at my insurance because she didn't want to actually investigate or fix anything. This isn't a one-off mistake -- just look at the other reviews and Reddit posts. This company has a pattern of exploiting patients, ignoring accountability, and trying to bleed people for money they don't owe. Frankly, their behavior borders on fraud, and I wouldn't be surprised if they face a class-action lawsuit in the future. Do NOT risk it -- avoid this place at ALL COSTS. They are unethical, unprofessional, and will make your life miserable. read more

This place is an absolute fraud. Back in 2022 I took a free covid test with the city of Anaheim. They sent it to Rume to process. 3 years later I'm getting a bill for $300. I've seen multiple emails, and attempted to call 100s of times. No response. I've even reported to the BBB, The number the give for blue shield never answers or has more than an hour wait time and are only open the hours I work: There's no way to get ahold of anyone. Is there anyone out there that can help take legal action to get these people to stop emailing about this bill. It's was there responsibility to get it funded with the free covid test funding. I see there's hundreds of people online with the same issue read more

Don't give them a credit card. You can't get anyone to answer the phone so you can get an appointment and they still charge your card for visits you never have. I canceled all services with them but I'm still dealing with disputes even though the doctor told me she would tell them to stop. They don't even deserve one star but you can't post the review with no stars. read more

If you want a doctor, take care of you for years upon years and then all of a sudden medically abandoning you without as much as a conversation and basically fire you as a patient without a heads up or any notice whatsoever and you go right ahead and trust people like that. I've learned my lesson. And I'm taking them to court. I've been on controlled substances with the help of them for over five years and they wanna discontinue my care just like that? They have another thing coming. DO NOT TRUST THEM!! Do not trust them with your health do not trust them with your loved ones do not trust them at all!! Let me be actually more clear do not ever in 1 million years ever let you or a loved one be treated by anybody by the name of Noelle Capulong. She isn't even a real doctor. I don't know why I trusted her that long. It was my fault and if you guys can learn from my mistakes, please do do not let her take control over your care at all or else you will be a slave to her and she will be only self-serving. She first not care about the patient. And she does not believe in the hypocratic oath of first do no harm. She absolutely did me harm and is doing it to me currently as we speak so what kind of "doctor" even does that? read more

So I received an email with a bill from Rumehealth group regarding my covid test back in 2022. I called my insurance and they said the claim was only filed last december 2024 so they wont cover it anymore. Rume health also noted that I received a payment from my insurance which is false. Now I'm not sure how to go with this. I will be filing a dispute regarding this. The test should be no cost to me if they filed the claim on time. Very frustrating. read more

Rume Health - Addiction Medicine Near Me - Costa Mesa, California

Beware of this scam. They have the audacity to try to charge me from a non-existent, super vague so-called "medical service" during the year I was *actually* getting treated for cancer. Gladly filled out the form with bullshit and sent them this attachment. read more

Rume Health - Addiction Medicine Near Me - Costa Mesa, California

Scammy vibes. Just received an e-mail with subject "Elation Passport Support" stating "Rume Medical Group" has invited me to join their secure patient portal." 1) Never heard of Rume Medical Group. 2) why is someone using my e-mail to register for a patient portal? And 3) why is it when I call the phone number listed in the e-mail, it goes through an automated message where you have to select 1 for appointments, 2 for billing.. etc etc AND NONE OF THE NUMBERS YOU SELECT DOES ANYTHING?! It's clearly a recording that loops and pressing any of the options does ABSOLUTELY nothing. Doesn't connect to a different department, doesn't hang up, no pauses... NADA. The recording just loops and loops so there is no option to talk to a real person. read more

I would give a zero. I received a bill today for $1,302.50 for what? I never went to Costa Mesa. I don't drive the freeway. The dates are the months of 7 8 9 10 of 2021. No idea what they cooked up. I can show I was at work. Many are complaining about COVID tests that were covered. This couldn't be for covid tests. Who gets 10 tests from July to November of 2021. O got mine at Rite Aid and UCLA. And it has services from a DO Matthew Abinante. This is a scam. BBB has 82 reports and gives an F rating. I will also report to BBB. Some oversight committee should investigate. An oversight committee look into these complaints. read more

Total scam. They keep billing my daughter when she did not see them. I have reported them to the CA medical board, but the investigation has moved very slowly. read more

I have NEVER been to this clinic. I confirmed with the rep I spoke to , DENISE, if that is even her real name that my insurance was charged for a visit that never occurred from 3 years ago. I am filing a grievance with my insurance company. SCAM SCAM SCAM read more

Good to see all these reviews. They're trying to charge me $130 for a Covid test from October 2021. Their email said if I think this is a mistake, to contact my insurance, it here's the thing: If this is even legit, that test wouldn't have been through my insurance. I was a background actor in October 2021 and to be cleared to go on set, they sent us to covid tests. These were covered by the production, I was not responsible for paying (This was also not reimbursement, I never paid moneyat any time). I told them as much and they can just deal with it. I'm not paying them for something I was never financially liable for to begin with read more

Absolute scam artists. They are trying to bill me for a Covid test that they supposedly did in August 2021. It has been almost 5 years. If your business practices are so horrible that you cannot file a claim in five years, that is not my problem. I don't even know what insurance I had at that point in time, so they can make all the claims they want, but this is a problem that they have created for themselves. I absolutely will not be paying these scammers and will be filing reports with the state against them. read more

The Covid drive through clinic offered "free" testing and I got the email stating my test was Free of charge yet 4 years later, they are trying to charge me $130 for a nasal swab done on me through my car window. Not even an office visit! The emails provided no phone number to call them and when I finally got a response as to why they were charging me so late they claimed my insurance company acted illegally by not covering it, The problem was, they submitted the claim over two years after the testing date and it would have been fully paid and covered had they submitted it timely. And then they decided to bill me 2 years beyond the submission date which was already a year plus late. Obviously had I known this test would not end up being free I would have just gone to my regular primary doctor but these were convenient and felt safer and advertised as free. Totally feels like they had billing delays on their end with insurance companies, and are trying to pass the cost to the subscribers as a result of their failure to submit claims timely. In california, there are laws against untimely billing as well as the Federal mandate that made Covid testing free during those dates. Horrible. I recommend contacting Insurance Comissioner read more

SCAM! I'm also receiving emails for COVID testing ($20) followed by another email for a bill for an office visit ($120) for May 2022. I can maybe see the Covid test for the amount of $20, but then an office visit claim for the day after on a Saturday??! Don't think so. Never saw a doctor or heard of this group. And they are also submitting claims to Blue Shield now (3 years later), because I'm receiving denied EOBs from Blue Shield. The emails are pretty convincing. I admit I almost paid the $20 initial email but am glad I didn't after seeing all these reviews and receiving additional "bills" from them. It's scary they have my email and address and even my insurance info!! There must have been some security breach from Blue Shield. read more

Received a bill for my daughter's Covid test from 2021. We had full insurance with Blue Shield PPO. This seems like a scam. I am confused about why I am being billed and will not be paying this bill. I am also concerned about my daughter's private health information being shared with this organization. read more

Billed four years after Covid test. Paid for Covid test in full without submitting claim to my insurance at the time of service (11/2021). This company is scamming people years after the fact. read more

100% has to be a scam. Billing for covid tests 3.5 years after the fact (which is illegal I might add) and when they call they come up as a driver transport service. Has scan written all over it. Edit: reading through more reviews it seems quite odd that everyone complaining it's a scam has blue shield/blue cross which I had in 2021. Sounds like a leak. Also went back and forth saying I will not pay and send CA legislation documents to them as well as stating legally I would only be required to pay the amount agreed upon by my insurance which then they stopped replying. Guess they decided I was too annoying and not worth the effort to scam. read more

I keep getting a bill for service from 2022 with wrong insurance information. I sent them multiple emails to correct the information, but never got an acknowledgment, just monthly reminders to pay. When I call, nobody picks up the phone. I left voicemails. Nobody calls back. I called my insurance and notified the BBB. read more

Do not pay them or send them any of your information. Scam and it is a shame that they were advertising and offering free covid tests just to charge you and send a fat bill 4 years later read more

Scam! They send random payment demands to people they've never done business with. Stay away! They are not even BBB accredited -- this is not a real business. Stay away! read more

SCAM. Just received an email trying to collect on services rendered for a Covid clinic (we never went to one) on behalf of a doctor I've never heard of, claiming my insurance company paid me directly instead of paying them and now I need to pay them. It's one of the best and most professional looking scam letters I've ever seen and wanted to leave a review to make sure no one pays them or clicks on anything they send. read more

Expert phishing/scam extortionists. I have to hand it to whomever is crafting their fake billing emails. It looks official, includes no grammatical errors, and has billing statement PDFs attached with a link to pay for COVID tests which were never performed. Honestly, one of the best phishing scams I've received in recent times. Fatal flaws are that the image of the bill is a highly compressed JPG of a statement with a phone number that redirects to a South Carolina number 864-209-1164 (for a business listed in Huntington Beach, CA). The number goes to a robotic "sorry we missed your call. leave a message. we will call you back" voicemail. Nice try Rume Health / Elevated Health. We are too savvy to fall for your scams. read more

These folks tried to scam me into giving them my financial information-- they've tried to charge me for something that they claim happened on a date when I wasn't even in the state (that was my first red flag). Have been assured by both my private health insurance company along with a number of scam sites that these folks are a fraud. Submitted claims to the BBB and and FTC. Hopefully they'll face consequences soon, because it looks like a lot of others are also having to deal with this frustrating ordeal. read more