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    Russell Cellular

    2.6 (5 reviews)
    Closed 10:00 am - 8:00 pm

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    AT&T Store

    AT&T Store

    2.2(9 reviews)
    0.6 mi
    $$

    Store was supposed to open at 10 am. Three people waiting outside store. No one showed up to open…read morethe store. Ended up leaving.

    I was worried about coming to this location because 1. it's my current carrier servicer, 2. it had…read morescary reviews, and 3. the unpleasant reviews. I did see Kari's review about the new management and to give this place a shot. I wanted to upgrade my phone from a 6S to the 8S Plus. Reese was the one (and only) representative to help me out with my upgrade request. I gave him the information that I needed and what I wanted to do. He did state that they did have 8S Plus phone available in the back, but when I confirmed the amount of Gigs that I wanted, he confirmed that they only had 64g. I requested for the 256G and he was glad to help me with that process. Got every ordered and told me that my phone was going to get mailed within the next week. Told me the monthly payments for different payment plans. I left with the understanding of what to expect on the upcoming bill. After getting my phone in the mail, (being impatient like many of us) but I wanted to get my new synced with the old. I easily called that location and was assisted by a lovely lady (didn't catch her name). Very sweet and funny, especially with explaining apple's syncing ability. Overall, very easy and pleasant transaction and experience. I would suggest giving this place a shot again for those who didn't have a good experience prior to the new manager.

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    T-Mobile

    T-Mobile

    4.0(2 reviews)
    0.2 mi
    $$
    Virtual estimates
    Shipping

    My husband and I (who are older) visited this store today needing assistance with our home WIFI…read moresystem that is provided by T Mobile. We met with Trey who was incredibly patient and helpful. Trey looked up our account and helped us problem solve the issue. He called the T Mobile support line and waited with us for about an hour until someone came on the line who could help. He understood the issue and advocated for our situation to the customer service rep on the line which resulted in both short term and long term fixes. Typically, when I go into wireless stores I absolutely dread it.....my expectation is poor customer service and long waits.....but not here. I was so impressed by the customer service that Trey provided, I just had to write about it. Trey is knowledgeable, friendly, patient, and kind.....I could not have asked for a better experience.....

    My phone suddenly died, so I went to this tmobile for help. They dont open until 10am, thats kind…read moreof late to me.. But the guy working inside was kind enough to speak to me when he opened the door to let employees in and he let me know he would be open shortly.. Because of this I waited patiently. Once inside, he took care of my issue, ordered a replacement for me and had me in and out in 14 minutes. This has never happened at any other location Ive been to. They are normally swamped and you are waiting a ridiculously long time. So,this as a pleasant surprise. It may have been because the store literally just opened.. Not sure. Either way, I was happy when I left. In fact, he was so nice, I considered ordering a tablet I didn't even need, just because his sales approach was great. He asked if I had one, then told me the benefits and cost with tmobile and just the way he presented it made me consider it... Lol.. Great staff TMobile.

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    Russell Cellular - mobilephones - Updated June 2026

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