Update 2: 4-stars for owner…read more1-star for staff at location and repair Owner called and has sent a full refund after discussion. Also offered to repair again, but after the escalation of this situation and dealing with staff at store on multiple occasions in-person and phone asking to have this done in the first place, we declined to use them to repair the cracked screen. Update: "Jeff", the manager reached out to repair via text, but we simply don't trust this business after visiting in person and then calling twice afterwards to have them replace in one day. Sorry, but we have never had a cracked phone screen in this household until we used your product. And it very well could have been cracked or dropped by your business since we noticed the cracks less than 18 hours after getting the phone back. It's a shame you couldn't replace it when we brought it to the store. Hopefully, a refund will be made since we gave you three chances to make it right. Steer clear! This place will swindle you. They do not honor warranty. Had a screen replaced because the touch aspect stopped working. Had phone for four years and never had a cracked screen. Less than 24 hours after getting it replaced, screen cracked and not by dropping. Paid $150 to replace the first time for an older Samsung Galaxy. Staff was rude and said they don't replace from phone drops, but if they opened phone they could tell if it was dropped or not. Hmmm, so I should believe them to tell me if the phone was or wasn't dropped? As it's an older phone (four years), I can guarantee it has been dropped a few times, so looks like an easy out for them to not cover warranty. They are either really bad at repairs or offer cheap replacement products to customers. Go to a more reputable place, like Computer Cave. They are honest and offer quality repair and products. Staff at this Fruit Fixed Store couldn't even tell me how much the part the cost or even acknowledge that glass can crack from cheap quality or improper repair. Save your money and repair elsewhere at a more reputable place.

Stopped in today. My Pixel 5 couldn't hold onto the charging cord. I tried to clean out the lint…read morein the USB port, but then my phone wouldn't charge at all. The technician was knowledgeable, helpful, and offered great customer service. I walked out 5 minutes later with a functioning phone. They did a fantastic job, and I certainly will do business with them again.

Worked fast and solved my problem with my laptop. They didn't charge much at all. Friendly and…read moreprompt. My issue was a minor fix and explained what to do to prevent future problem

Took my IPad Pro in to get fixed and the guy looked at it for 90 seconds tops and said the…read moremotherboard is shot so it can't be fixed. Not satisfied so I took it to another place and they fixed it. It was just the charging portal. Don't use this store.

The service was quick and efficient. I was expecting to drop…read morethe phone off and come back another day instead it was done in 40min. If you have your device broken, Great job

The guy agreed to sell me one phone for a price and then switched up on me. And he sold me a phone…read morethat they can't even repair. An Orbic Myra. He pulled some slick s*** when he did the switcheroo and fed me a line of b*******. Now I have a cracked screen and they can't even fix it. The total f****** rip off. I have to buy a new phone now because of the way this guy cheated me at the Brook road store.

Decent business. The people are friendly. I bought a pair of their XPG headphones for around $60…read more After using them for maybe 8 months the plastic arch that connects the two earpieces spontaneously cracked. They still work I guess but the right ear is annoyingly loose. When I called to ask if I could get a refund or a replacement, they didn't believe me when I said the headphones cracked on their own. I can understand some skepticism about how the headphones broke, especially given the reputation of gamers and their anger issues, but it felt bad to be mistrusted like that. The employee said he couldn't help me and I needed to speak with the company who made the headphones. THANKS

Horrible! The information on their site for selling a phone is NOT what they say when you go into…read morethe store!

I brought my wife's Samsung M-24 smartphone to CPR today to have accidentally-downloaded…read moremalware/viruses removed, and Larry, the expert par excellence, knew exactly what to do and how to rid the phone's unwanted apps, etc. We highly recommend CPR and Larry to take care of your technical device issues and needs, as he is fully qualified for the job. -- Ronald & Linda Card, Charlotte Court House, VA.

CPR is great! I was…read morehaving some issues with my laptop and as a student it was very important for me to get it taken care of quickly, and the team at CPR was awesome about keeping me updated with the status of my repair and getting it taken care of as soon as possible. The entire process was about a week - once the part arrived it only took them an hour to actually complete the repair. I took my laptop right before they closed on the day I went and by the next morning they called me to give a quote. They were so friendly and professional and seemed to genuinely care every step of the way. The only things I'd recommend to those going to CPR is to call instead of using the 'estimate' feature on their website - I didn't get a response there but when I called they answered immediately and they let me know that while I could schedule an appointment, they were able to meet with me as a walk-in in the same amount of time. Their phone response time is very quick - in the few instances they didn't pick up, they returned my call within ten minutes each time. The other thing is that it's a little hard to hear them on the phone, but that's just a minor thing to be mindful of. I highly recommend!

Super quick service! Needed a replacement of my screen protector. 5 minutes, in and out. I…read morerecommend calling ahead to be sure they have your product in store. They also buy older people devices; inquire within for details. Located directly across from Dance's sporting goods in Colonial Heights. In the strip mall area.

Busted screen on Samsung Galaxy S6 and new screen was ordered and arrived in 21 hours. Colin &…read moreJeremiah were both super in ensuring the phone was operational after screen was replaced. They have iPhone replacement parts in stock too. I highly recommend them!! They do the following: Charging Port Repair Back Frame Repair Gaming Console Repair Headphone Jack Repair Laptop Repair Battery Replacement Microphone Repair Water Damage Repair Camera Repair Camera Repair Same Day Services System Failure Repair Trade-Ins & Buybacks Button & Switch Repair Digitizer Repair Glass Screen Repair Headphone Repair LCD Repair Mobile Phone Repair Unlocking Services Personal Computer Repair Phone Repair Printer Repair Speaker Repair Tablet Repair