The owner of this establishment is very welcoming and friendly! We brought our two rugs in to get cleaned and one to get fixed. My dog chewed on one side of the rug making it uneven and unappealing. The owner was able to have someone fix it and make it look brand new. He also showed up many different sizes of rugs that he has to offer. We do plan on going back to purchase a rug for our bedroom. I would definitely recommend this place if you are looking for art work that will last a lifetime time! read more

I would Highly recommend this rug store. The owners are so nice and very caring and they have the best selection of rugs around. I had been looking for the perfect rug for two years and I finally found the right one. Great prices. Great customer service. We live out of state, in Colorado and they made sure to pack it professionally. Just the very best ! Can't wait to come and shop for more rugs soon. read more

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Excellent customer service! Big selection of rugs! Affordable prices! They also clean and repair! read more

We had a great experience with Rustam Rug Gallery. Great customer service! We were looking for a rug for our home and Mohammed was extremely helpful. He asked questions and advised us on what he thought would work best with what we were looking for. He even let us take the rug home to test it out and see if it would work. We wound up loving it and made the purchase! Would recommend Rustam Rug Gallery if you are looking for quality rugs and want to work with knowledgeable and friendly people like Mohammed! read more

Very knowledgeable and helpful. I had several rugs repaired and cleaned, including one antique Tibetan Wool Rug. Restoration and cleaning was perfection. Restored a family heirloom. There is also a large selection of rugs for sale, all masterpieces- very tempting read more

Amazing customer service. Thank you Mohammed. A lot of inventory to choose from. He ever delivered it for free. Answered all our questions and made amazing suggestions. read more

Thank you Mohammed for helping us out and responding right away. Our rugs look beautiful so happy you were able to have them clean. Thanks again for the pick up and delivery. read more

Rustam Rug Gallery - Round silk Persian rug - Carpet Cleaning Near Me - Temecula, California

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We took an 8x5 area rug to be cleaned. Mohammad was absolutely the best! He explained to us how it worked and said it would take about 2 weeks. The Rug was ready in 2 weeks and looked like new. We will be going back to purchase 2 new rugs in the future as he has the best Selection of rugs in the valley. read more

I had a fantastic experience. Was not pressured, was able to show pic of my house and talk color schemes. Fair honest no hassle price! I tried to haggle a little, and was satisfied with his honest 'I don't over inflate'. He was able to give me a great selection in my price range, that made me feel I didn't have to compromise quality for price while I stayed in budget... Very Covid conscious, mask, sanitizer, social distancing! read more

Rustam Rug Gallery - Everyone is living our fantastic beautiful new rug from the Rustam Rug Gallery!!! Thank You - Carpet Cleaning Near Me - Temecula, California

We recently visited this store it was an amazing experience. Handmade quality area rugs from all around the world. I was a learning experience also. We learned about different types and weaves. We fell in love with one just the right colors and size for our family room. We thought and thought about it. The owner also contacted us after we had left so we purchased it . Asked if he could deliver it but give us time to get ready eash the wood floor etc. He delivered it to us and put it down even on his day off!! I feel this is one of our best decisions and this company I would highly recommend to anyone. A class act!! Glenn and Sandy read more

Rustam Rug Gallery - Carpet Cleaning Near Me - Temecula, California

Above and beyond service. Beautiful job cleaning antique Persian rugs that are quite fragile.Picked up and dropped off my rugs for me too. Highly recommended! read more

I have 5 Persian and Turkish rugs varying from 6 to 50 years old ;from 2'x3' prayer rugs to 6'x9' carpets that needed cleaning. Mohammed was straightforward with the pricing. Hand cleaning these rugs was not inexpensive but the results were impressive with good turnaround. Some needed some repair at the edge which he discouraged me from having done due to the labor expense. There was no additional raveling as a result of the cleaning. All the fringes came back much cleaner. He also has many rugs in the showroom that would grace any home in any style. read more

I've never seen such beautiful rugs in all my life! He has handmade, silk, Persian, and so many designs!! If you are looking for a new rug for your home, office, or as a gift you have to check this place out! On top of that the service is second to none! read more

I had 3 rugs cleaned by them and they came out looking like new! The owner and his wife are so sweet and friendly and they have a beautiful selection of handmade rugs from all over the world. I will be back! Thank you! read more

Excellent service and rugs!! The owner is extremely knowledgeable and helpful! He didn't put any pressure and went out of his way to find the rug that we were looking for. We were recommended to come here by a family friend and are so glad we did. So far we've bought two rugs we needed immediately but we will be back for a hallway runner and guest room in the coming months. If you're looking for high quality rugs at reasonable prices, this is your place! read more

Rustam Rug Gallery - Carpet Cleaning Near Me - Temecula, California

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I don't know what the owner is talking about. I still have the two rugs that I was forced to buy and never received any kind of refund or had anyone reach out to me to fix the problem. He's trying to clean up his comments but please be assured that I have never been contacted and nothing fixed. I still have the rugs in question that have been in a closet for the last five years and the biggest waste of money I've ever spent. If they would like to refund me the $3000 for the rugs then I would gladly take down this review. I still have the receipt and all other paperwork for when I tried to fight the charge. read more

Mohammad's service is second to none. The rugs are works of art. Highly recommended! You will not be disappointed!

I was very happy with the professionalism that Mohammed showed me during my two visits in his store. I learned a lot about Persian rugs! He makes a lot of effort to please his clients. I am visiting his store in the next few days to see the new addition on rugs he has brought for his loyal customers to see! You will be pleased by him and his extreme good manners. Thank you for all your help. Josie. read more

I read the reviews of Rustam, unfortunately it was after I had contacted him about cleaning my rugs. If I would have read the reviews, I never would have contacted him. You were so correct, he is overpriced and shady. He told me that no work would begin on my rugs until I gave my final approval. When I called back to tell him that I didn't want the rugs cleaned just yet. He stated that they had already started the work. When I refused to pay, he showed up at my front door banging on it demanding to be paid. I had to call the police to get him to leave. He should not be doing business at all! read more

Rustam Rug Gallery is a fantastic store with an immense selection of beautiful rugs to choose from. We worked with Mohammad when we brought our beautiful and cherished rug in for cleaning. He was incredibly attentive and responsive to our concerns and needs. I look forward to picking up our rug after it's cleaned. I highly recommend this establishment and appreciate how friendly and helpful he was with us. read more

my carpet was purchased in turkey at least 15 years ago when we traveled there. the carpet has remained as beautiful as the day we purchased it, but the fringe kept coming off, for whatever reason. so we had it bound on the two edges and professionally cleaned at rustam rug gallery. it came out looking new. love it!!! thank you rustam. my only concern was the price. very expensive! so my advice is to take care of your persian, oriental, turkish carpet, as it is a major investment. read more

I wanted an appraisal of my rug that was located in a Pod. All I had was a photo. I called several rug dealers. Mohammed told me my rug was "A work of art." None of the other rug dealers said anything like that. As Mohammed continued, he mentioned the complicated design, the hand dyed natural fibers, the craftsmanship and dedication of the weaver. He was in fact, giving his description as a fine art dealer who just happens to deal in carpets as works of art. I knew I wanted the appraisal from him. I went to his gallery and as soon as I entered, the aroma of the sunbaked earth where the rugs were made, filled the air. He shared that he had grown up in Afghanistan among the rug makers. He brought his family to this country for the same reason our ancestors did.Mohammed has the knowledge, and the artistic vision to see the beauty in each carpet.He is authentic, trustworthy and know that you will be in good hands. Visit his gallery, and bring home a work of art. read more

Rustam Rug Gallery has the best variety of rugs in Temecula. I picked up a beautiful oriental rug and their customer service was excellent. He made sure to show me the inventory and took the time to truly help me get the right design. The rug we purchased is now the focal point of our living room. read more

The carpet I had in my house was there when I bought it, so I had no idea what it was. I sent it to Rustam's for cleaning. It was just a modern acrylic carpet, apparently, but Rustam's made it good as new. I also liked the selection of designs Rustam's Rug gallery had and I might buy one someday. I plan to go back to Rustam's Rug Gallery again when I need the carpet cleaned again. read more

I want to thank Rustam Rug Gallery for the services they provided. We heard great things about their carpet cleaning, so we decided to give them a try. We can say that their entire staff was very professional, knowledgeable, and prompt. It's quite refreshing working with a company who takes their work seriously and pays close attention to details. Our carpets look as good as new now, and we are very contented! After our experience, we will definitely be calling them up again! read more

I started using the services of Rustam Rug Gallery because my mom has been using them for ages. I had a great experience with them and I could not be more content. I had them come in and clean my carpets since they were looking out of shape. I have two young boys, so you can just imagine how messy our home gets. When I called them up, we scheduled on a date and they arrived on time. They were very professional and came in well prepared with all of the necessary cleaning materials and equipment. When they left, the place looked great and I could not even recognize our rugs. They looked brand new and they even smelled amazing. Thanks! read more

I enjoyed interacting with the owner who was there when I walked in and purchased a rug. I thought they have fair prices for the quality of product they sell, i.e. these are handmade heirloom pieces. Overall the experience was very transparent and honest. What is nice is that they have a very large selection of rugs of different colors and styles. I bought a 12x15 rug that I think is amazing and looks great in my house. What is nice is that the owner did not try to upsell me. I gave him my price range and he showed me great options within that price range. read more