Back in 2003, I was a poor college student driving a 1988 Audi Model 80 Quattro 2.5L 5 cylinder…read moresedan. Things were starting to wear out on it, but buying a newer car was not within the budget. At one point I could no longer unlock the Driver's side door from the outside or inside as the long metal arm between the locking peg and the lock itself broke off. No one made or sold that part anymore. I thought I'd have to finish my last year without a car, and then my first couple paychecks after that trying to get a newer one. The mechanics at Mitchell machined a new part and then installed it for about $20. The car saw me through commissioned officer training in the Air Force, and my young family to our first duty station on the East Coast. I'll always be grateful to Mitchell's for going beyond expectations, and at the same time being super understanding of where I was in my life, how needed the car was, and how limited of a budget I had.

Chad was very straightforward and honest and was making sure I stayed updated the whole time during…read morethe repair. Auto mechanics get a bad rap for a lack of transparency and arbitrary charges, but this shop proves every negative stereotype wrong. They have fair prices and are customer centered. My new exclusive auto repair guys as long as I live in Provo. Thanks Chad.

Quick service and friendly folks! Bravo Utah Safety Emissions Testing! We'll be back!read more

I asked them not to scratch my license plate to let me remove the sticker myself, but they…read moreproceeded to use a window scraper and left my license plate looking worse than ever remove my month sticker against my request and then told me it wasn't required so could go to myself I don't care what the requirement is. I care that I didn't want the scratch marks and I didn't want the adhesive that had been birth on over the years making my plate look like shit. So I will get a replacement plate which will cost more money now on top of the extra $30 that they charge in comparison to anywhere else that's my TED talk.

Mike was a great choice to have this repair done. He was quick, fairly priced and he came right to…read moremy work and was able to complete the job while I worked. I definitely recommend Perryman Auto Repair to anyone who is needing mobile repair work done. He repaired one of my break lights that was broken during a car wash.

We recently traveled from Las Vegas, NV to Provo, UT to purchase a vehicle. Mike was professional,…read moreefficient, prompt, and responsive. We appreciate his automotive expertise and thoroughness with our recent mobile mechanic services for a pre purchase vehicle inspection. He had our best interest at heart. The inspection and results report covered A -Z. He also made sure to text me a link and email the results. Mike of Perryman Auto is best in class! Highly recommend!

The repair took longer than I had hoped for but once completed, I was beyond thrilled with the…read moreresults. These guys are clearly perfectionists that I highly recommend. I took my vehicle to several places in Utah County and SLC and their quote beat the others by a couple thousand dollars so I'm glad I chose them in the end. We did end up paying a little over what we were quoted for extra parts but to be expected and WORTH it. I'll definitely be using them for all body work in the future. Thanks Staci and crew.

I came in for a fix on my drivers side and the service was amazing! These people are so kind and…read morewe're so patient with me! I had to change my appointment a couple of times and they were so accommodating!

Good pricing and quick service. However if you have a dash cam make sure to take it off before and…read moreput it back on yourself after. They thrashed the adhesive on mine trying to take it off and put it back on. It no longer stays on the windshield and falls off frequently. I reached out to them and they said there was nothing they can do. We had to scrape black gunk adhesive off the new windshield and purchase additional materials to fix it. If they can't offer any solution to a problem they caused I would rather they not even try to put the dash cam back up.

Initially nice and charismatic people, but poor business ethics, quality and customer service…read more My rear car door window was shattered by a small pebble from a lawnmower and I got it fixed and replaced at this company. After the installment they informed me that leftover glass would be in the door but would not affect the new window. A short time later I used the window for the first time, rolled it down, and it became stuck. For several days it would not budge, we even tried manually lifting it, to no avail. They had also left broken glass on the inside of my car. I brought it back into the shop and asked them to take a look at it, because it had worked perfectly beforehand. This is where my one star review comes from, because as soon as I brought it back in the employees turned hostile and unprofessional. They informed me that it was not their problem that the window was not working, but ultimately agreed to take a look at it. A few days later I received my car back and it was working, they claimed that it was working when I dropped it off, which it was not and I had attempted to use it again in their parking lot minutes before dropping it off, it didn't work. While the window now worked broken glass in the bottom was now scratching the pane as it moved. Upon asking them to fix the glass scratching the new pane they had installed they told me if the glass got scratched it wasn't their problem, they said I paid only for the pane of glass and for it to go into the car... not that it would work properly when there. After bringing up my warranty I was told about when picking my car up they aggressively and rudely said that it only applies to windshields. Which they neither told me when they gave it to me nor does it say on their website under "warranty". I was also told that this is a regular issue their customers run into, and they know that leaving glass in can damage the window regulator and scratch the glass, but that it is not their problem. The glass pane costs about $75 so for a $300 service I expect the expect the product to work as intended, not to be given back to me with high probability of failure that they both know about and are unwilling to fix. Ultimately unprofessional work with misleading claims. I am willing to change this review if the desired help is received but until then I advise not going to this company for work on car door windows, as they know their service is faulty and leads to long term problems for customers.