The battery in my key fob was dead. I was parked at the library and my car wasn't starting. I was…read moreable to walk to Napa from the library. I was immediately greeted when I walked in and they asked what she could help me with. I told her I needed a battery but I wasn't sure which kind. They opened up my key fob since I wasn't sure how to do it. They had the battery I needed in stock. They put the new battery in for me. The price was very reasonable. I was expecting to pay way more. I would definitely come back here.

Looking for parts definitely try them! After striking out at two other parts stores, NAPA came…read morethrough! This location had our part! Very friendly and helpful staff! Clean store! Thanks!!

When our truck broke down while visiting Springville, UT. We find ourselves in need of some auto…read moreparts. We called and spoke with Mike at Auto Zone on Main St in Springville. He was so helpful and knowledgeable. He and Vaughn (from South Africa) were a pleasure to deal with. They provided great customer service and a human warmth that made a stressful situation better. Thank you Mike and Vaughn!

My battery was dead twice today. I went to Advanced Auto Parts in Springville to buy a new…read morebattery. They were very courteous and could have sold me a battery. I was prepared to buy it. But they did sell one to me; they pointed out that it was Duralast and I had a 3 year warranty on it. It had a built code of 12/20 on it side. I bought it at Autozone 1 month after I moved to Springville in 3/21. They told me if I went to Autozone they would replace it. Two young men at Autozone admitted that it was still under warranty, but they did not find it in the system and were CLEARLY afraid of swapping it out with a new one. They said we had to wait for 10 minutes for their Manager Valentine H. He arrived and I could see why the 2 young men we so afraid. He treated me as if it was my fault the purchase was not in the system and that somehow I was trying to do something nefarious with my 18 month old battery that clearly had a 3 year warranty. In an accusatory voice Valentine said I had come by 3 months ago talking about the battery as if that was evidence of a scam. I have 5 cars, 2 of which are old Land Cruisers and have bought 2 new cars that needed batteries lately. I have no idea if I did talk with him about it, I don't remember doing so, but have no idea how that is a bad thing? I told him was first confused and did not know what I had done wrong and why he was treating me as if i was a conman. I was confused, but now I am angry. I need a battery for another car, I will be going to another shop to buy it.

Christopher and Matthew!! Super customer service!! I was treated very nice!!!!…read more ProMotion!!! Keep up the good work!!!!

This is the worst customer service I received in a long time. I ended up walking out. the lady…read morehelping me ended up helping another customer while I went to take a picture of my license plate and not finishing with me. the guy who came to help told me the what I needed but didn't help me find it. I have never had someone helping me and just drop me to help someone else. so disappointing and a waste of my lunch break!

5 stars! Ken and Shellie from the Orem hub were super helpful! Helped me with my light replacement…read moresuper fast!

O'Reilly Auto Parts in Springville has the most incredible employees!!! Thank you Luis, Collin, and…read moreShawn for helping to install a new car battery in my GMC Acadia. Your kindness and patience is unmatched!!!

Walked right in because of my tire pressure sensor and they helped me right away with no wait and…read moretold me which sensors were bad and how much it would be to fix! Super simple and easy. 10/10

I came in for new lug nuts. Honestly not really knowing anything, just that a guy at the Valvoline…read moretold me I need new ones. Timothy helped get me the right pieces that I needed. It didn't stop there, he went above and beyond to put the new pieces on, even though that is not part of their service. He let me know that there was a few more complications with my bolt, so he recommended I go to Big O Tires and have them check it out. Again, Timothy was very helpful and he made my car complications feel much less stressful haha. Very grateful for him! Give him a raise!

The help I received here was amazing ...exactly what I needed…read more Before heading toward the Midwest, I knew I'd be driving into subzero temperatures. My windshield washer fluid had already frozen once when I was in Texas, and a local AutoZone there had sold me washer fluid rated only to 34°F... which clearly wasn't going to cut it. So I stopped here to make sure everything was taken care of before driving on to Casper, Wyoming. The staff was incredibly helpful. He immediately understood the situation and recommended a universal antifreeze coolant that could safely be added to my existing coolant. When I mentioned that an AutoZone in LA had sold me washer fluid rated for 34°F, he literally went "pffff." Not only did he help carry everything out to my car, but he also popped the hood and showed me exactly where to pour both the washer fluid and the coolant. Honestly, that probably saved me another 20 minutes of trying to figure it out on my own. I'd say AutoZone is my go-to place for help on road trips, and the service at this location was truly exceptional!!!

I was assisted my Daniel Q. Great guy and had car my car going in no time. Replaced my dead battery…read morehimself Super quick. Amazing personality and great customer service.

Too busy scrolling their phone to help find a part.... I startled the guy when I asked for help…read more He wasn't willing to look up the part or come from behind the counter to help me look in the aisle for the part...

I needed a new battery and installation. Their service was fast and efficient and had me on my way…read morewithout any hassles. So glad to have this place in Springville.

Mike was so helpful and very knowledgeable!!! He was very patient and kind. Josie was also…read moreefficient and happy to help us !! Thanks again !!

If I could give 0 stars I would. The absolute worst company I have ever worked with. Took our…read morecan-am in that was having so many issues. Brand new 30k machine we had bought from Utah Valley power sports. That was our first mistake. Kept having issues so We took the machine back in not even 3 months after we bought it. They told us our machine is NOT under warranty. Forced us to pay for them to look at it and tell us nothing is wrong. Also said there was no recall on it when cam-am brp warranty straight out told me there WAS. EVERY dealer we talked to including BRP warranty line told us our machine was under warranty. EXCEPT for Utah valley piece of $h!ts. It wasn't until we paid to have our machine back that theyTHEN filed a case with can-am BRP to have our case looked at under warranty. They are crooks. I can't even imagine how many others have been screwed over and told there machine is not under warranty when it really is. We took our machine to another dealer which has found multiple problems. ALL covered under warranty, the only issue we are having is UVPS lied to the warranty when they opened our case, AFTER we picked up our machine, might I remind you. So we have to go back and let them know the truth about everything that was going wrong with our machine. They truly are Utah Vally Piece of $h!ts.