Mr. Hancock is wonderful I've been using him since I was in high school now at 29 I still use him…read more He knows what to do everytime. He comes to you which I love I don't have to go out to a repair store.

I have used convenient computer repair for 20 years and they are always dependable , full of…read moreknowledge, and has fair rates. I will continue to use them for as long as I am in business. McCabe's Tax Service John McCabe

Brian did a great job. Very through and knows his trade. Professional in every way. Answered all of…read moremy questions and made sure I was knew how to operate my tv before leaving.

From the owner: Techies4Me, LLC is all about integrating technology into all parts of life. Our mission is to…read moreprovide affordable services to our clients in their home, in their business, or online. We focus on managed IT services, technology setups, TV wall mounting, assemblies, and so much more!

An especially important audio recording had been deleted from my phone and I was afraid I wouldn't…read morebe able to recover it, but L. S. Computer Systems was able to find it in less than an hour. Friendly, personally-tailored service at great prices can be hard to come by, but that's the standard for this guy. Definitely recommended for data recovery or any other technology-related headaches you may be having!

From the owner: - Windows Based: Desktop, Laptop, and All-In-One Repairs…read more - Mobile Security Services, Residential & Businesses. - Data Recovery: For Home Users, and Small Businesses. - System Optimization and Cleanup. - DC Jack Repair: Desktops, Laptops, and All-In-One PC's - Certified Managed Service Provider (MSP), and Cyber Security Solutions for Residential & Small Businesses. - In-depth Virus/Malware Removal. - Game Console: Cleaning and cooling Overhaul. - One on One Tutorials. - Advanced Soldering.

I have used Mark's Help for a few years now and my issues are always resolved. Mark is a true…read morebusiness owner and cares about his customers. He comes to you and you can actually what he does to fix your problems. I had computer and printer problems and he handled both. Very dependable. Thank you Mark.

From the owner: Specializing in patient, in-home technical service for folks from 55-99 years of age. I promote…read morecomfort and transparency as I work with seniors. I currently serve Discovery Village and Lakewood Manor among others. I also teach classes regularly at the Lifelong Learning Institute in Chesterfield, VA.

This is from January 2024:…read more On their website tailoreddata.com, they mention free quotes, while recognizing their 30+ years in business and positive reviews. I took in my hard drive and explained my issue to David and how disappointed that the place I took it to originally, weren't able to recover my data. He said it would take 3-5 business days. Feeling that there was a chance in fixing my computer, I asked if I could pay now (which was $150) and left. David calls shortly after to ask questions regarding the hard drive. I'm put on hold so he could talk to the tech guy (whom I never saw, but assumed he was in back). David then told me it couldn't be fixed based on their diagnosis. I come back thinking I'd be refunded, since I paid to what I thought was towards the repair. When confronted, David apologized and shrugged it off, admitting he forgot to mention it. I would've asked to speak to someone else, but a customer was there and I don't like causing scenes. Not only did I pay $150 for a quote advertised as free, they took all of 20 minutes to diagnose something I already knew that it wasn't likely to be fixed. I decided to send an e-mail questioning this.. The following are selected parts of the replies by Kevin the owner: Our website: www.tailoreddata.com does not say anything about free quotes. Even on computer repair jobs, we don't do free quotes. We haven't done them in over 20 years. We should have given you a reference to a couple of companies that can recover your data as you are correct, all data can be recovered unless it has been physically modified. Escalating the complaint is your choice. Nothing to do with being mad or angry. People can have disagreements without anger. I feel that you are nitpicking on this "quote" thing. We quote the obvious fix. If you brought in a phone with a broken screen, we quote you the cost of replacing the screen. If you bring in a laptop with a virus, we quote the cost of removing the virus. We don't do the job and then issue a quote. If you were told the amount for the job, that is a quote. _____________________________________ I've never had any major computer issues that I couldn't fix until now. I didn't know how serious data recovery could be at times. I came in for a second opinion, because of your years in business and positive reviews. All I asked was if my hard drive could be recovered. Instead, I feel taken advantage of paying $150 for what I thought would be toward the repair. I never asked them to fix it. My point is the website says free quotes. If they no longer do them, why is it still on the website? It bothers me that a 30 year old business that admitted their mistake, would risk a negative review, instead of attempting to resolve the issue.

Been a while since I had brought a computer into Tailored Data Solutions. Couldn't even open the…read morelaptop anymore because the hinges were all busted up. Excellent service. They said that the studs that the hinges screw into were broken. It was fixed for $185. Awesome job.

So after reading what Justin the owner had posted, I apologize for the negative review posted of…read morethe situation. I cannot, in good conscience, put any blame on this company after it was clearly laid out. I do, however, wish I hadn't wasted money to not have it fixed but that's on me, not them. Thank you for explaining the circumstances, appreciate it!

Did an amazing job repairing my phone. The price was a bit steep, but it did beat purchasing a…read morewhole new Samsung phone.