Don't waste your time or money with them. They delayed my project TWICE. First they said they…read moredidn't know they received payment, then they delayed delivery of my cabinets after they guaranteed a specific date. I paid them over $4000, their supervisor Armando, guaranteed a specific date but came back said said no that it would be later. They had me send the money via zelle and when I asked to cancel my order they tell me it's a 10% cancelation fee. I asked what us the discount for a late delivery since they promised one day and now they're not getting done when promised. DAVID CHOW said they don't do discounts for miscommunication. By far the most unprofessional and shady business I have dealt with.

Everything about my interactions with Better Cabinets was great! Recommended by my contractor. I…read moredrove past this place twice before I saw it. Hole in the wall , tiny unassuming spot. Crowded office. I was helped immediately. The young man laid out my kitchen based on the pictures and measurements I provided. Shortly after, he provided a cad type picture of my new kitchen and an estimate for 3 different scenarios. I was able to schedule an official estimate 2 days later. They were ready to deliver within 2 days of me giving the go ahead. Solid maple cabinets with popular shaker style style. Several different types of countertops. Everything happened on schedule. My kitchen turned out amazing. AND the BEST part is how much $$ I saved. I paid 50% less than my lowest bid. Highly recommended!! Don't judge a book by its cover.

We went to Stone dynasty to choose a quartzite slab. We were quoted a certain price for two slabs…read moreand a different price for three slabs. We were told that we only needed two so we paid for those and immediately were told that we needed a third slab and they chose not to honor the rate for 3. Disappointing, but not a dealbreaker. We paid for them anyways. The main issue came in where we chose 3 slabs from a "batch" which all had the same numbers on them. I asked to make sure and were told that we were getting book matched slabs. Essentially, a left and right "shoe" that makes a pair so the fabricator can match veining properly when installing. When our fabricator showed up to pick up the slabs, they were sandwiched together so that they couldn't see the faces. Our fabricator also asked if they were book matched slabs to confirm before picking them up. SD Stone confirmed with the fabricator that they were book matched. So at this point: myself, the person with me, and the fabricator are all under the impression we are receiving book matched slabs. However, upon picking them up and arriving to the fabricators business, they found that they were not in fact book matched. Essentially, like the idea of coming home with 2 left shoes versus a left and right. We tried contacting the company and they insisted that both myself and the fabricator were informed correctly and that all sales are final and there was nothing they were willing to do. It was frustrating to deal with because it felt like both myself, the person with me, and the fabricator were being gaslit to believe that we were fully informed something that we were not. I'm sure they will respond here with their version of the story. Unfortunately, I personally would not recommend them after this experience.

These guys are scammers. Went in and picked out the color I wanted at end of April. They wrote up…read morethe paperwork and I paid for the piece to be cut. Followed up every week for 3 weeks asking when will my slab be available and was always given "soon". Got a call that it was available in mid-May and went to go get it picked up. Upon showing up, it was the wrong color and not the one I picked out in the shop. They made it my problem and said there is no refunds and the color I get is what I get as that is what was cut.

I been looking for a piece of Marble & Quartz A small piece…read moreto use for baking. I wanted something to roll out my dough. And I was driving on Main Street here in Chula Vista. What a good find! Not only did get what I was looking for I find a stone company for future work to be done for our Kitchen. Once it all safe. Come check them out. They have beautiful tiles from Italy & Spain & USA. floors and all different types of flooring. Bought this piece for $30 for Quartz 2X2 ft.

Slab Price was right, but you get what you pay for when it comes to installing and fabrication.read more

Showroom was not overwhelming at all, Layla was kind, professional and knowledgeable. She had us in…read moreand out once we settled on a piece. Will definitely come back for our kitchen

Nice showroom. Excellent service. We were able to take samples for Quartz but not Quartzite. Was…read moreeasy to walk and view displays.

Quality - 5 stars Competitive pricing - 5 stars…read moreStaff professionalism - 5 stars Communication & scheduling - 4 stars My old patio cover made of wood and aluminum shingles had rot and I had to replace to stop water damage entering my back patio door. I received 3 bids, including one with the same manufacturer that came in about $7,000 more. We brainstormed design ideas so the center cover wouldn't be so low and we came up with the 3 tier approach. I went ahead and splurged with insulation, fan, lights and the "4k" aluminum beams to have 4 post (instead of 6 with alumiwood). The one area, as I've seen on some of the other comments is the scheduling/communication issue. Like other contractors, they sometimes have multiple projects in parallel, and sometimes it wasn't clear which days they were coming and when they were going to finish. So, I did have to text to check in with the owner, Ulysses. I did have a chat with him, and he was receptive to the feedback. Overall, YES I would recommend and use them again.

Response to owner's reply: To clarify for future readers,…read morewe were given multiple different explanations throughout this process regarding the materials. At one point, we were told the materials were being held at a warehouse due to financial issues unrelated to our project. Additionally, in the signed refund agreement, we were explicitly told we would receive a refund regardless of whether the manufacturer provided a refund to the company. Even after formal remedies were initiated, there were still opportunities to resolve this matter directly. Full materials were ever delivered to our home, and the patio cover was never completed. Our review reflects our direct experience based on those facts. Original Review: Working with this company was the most stressful experience we've had with a home project. We paid a significant upfront amount for materials and the initial demo and cement work for a patio in July 2025. The demo and cement were completed, but the materials we paid for were never delivered and the patio was left unfinished. After taking our payment for materials, the owner failed to provide them. Despite repeated attempts to get updates and resolve the issue, communication became inconsistent. He offered a refund, but that was never delivered either. We were ultimately forced to pursue formal remedies to try to recover our money and are still dealing with this as of March 2026. Avoid this company. It is not worth the stress, time, or financial risk.

TRUE ARTIST...Mike and Travis did the whole house 10 yrs ago. Now I had two access doors removed…read moreand asked them to repair. Quoted 4 hours. Mike came and took 7 saying "did it like it was my house" and still took the quoted price. He's a true artist turning it better then new.

The quality of work was outstanding. I had pavers added to the side of my house. Travis and Mike…read morecompleted the job on time. I will recommend their services.

Mike Spencer and his team have always taken great care of our 1909 Victorian home in South…read morePark/Golden Hill. They just did another needed wood repair to 2nd story stairs. Mike carefully identified the compromised wood members and had a skilled crew out to make the needed repairs. We only use BRR for repairs to our historic home. Thank you !!

A building industry peer recommended BRR Contractors, led by Mike Spencer. From the initial contact…read morewith Mike to the last day of cleanup, the work was A+. They replaced sections of degrading fascia along the lower edge of my roofline. Because I have a delicate aluminum pergola, they had to build a scaffolding structure around and above the pergola to avoid stepping on it. No problem. The whole thing was done with precision, at a fair price, with excellent communication throughout. I can recommend them without reservation and will use them again myself.

I would strongly caution anyone against working with this company and would not recommend them. I…read morehired them for a fencing project that was very expensive and took significantly longer to complete than promised. Despite doing my due diligence and obtaining quotes from multiple companies, Nathan ultimately oversold and underdelivered. I want to be clear that my expectations were reasonable. I understand that construction timelines can shift and that costs sometimes change as a project progresses. The issue was not the delays themselves -- it was the lack of transparency about what was actually happening. Instead of straightforward communication, I often received vague or roundabout answers, and when problems arose there was little accountability or clear explanation. Looking back, an early red flag should have been the urgency and pressure he put on me to sign a contract within a short time frame in order to receive a "reduced" price. Once he secured my business, his involvement dropped off substantially. He appeared more focused on pursuing new customers, leaving my project poorly managed and completed with work that did not match what was agreed upon. When I asked for direct updates, the response felt defensive and conversations often came across as condescending rather than collaborative. Even while the project was delayed, he attempted to sell me additional services in a way that felt pushy and unprofessional. Overall, this was a very challenging and stressful experience, especially given the cost of the project. I would not recommend this company to others.

Nate and the Diversified team do outstanding work at a reasonable price. And they are fast! While I…read moretold them quality was more important to me than speed, they completed my project just how I wanted it and still finished ahead of schedule. Easy to work with, high quality work, fast, and reasonably priced. That combination is hard to beat. Nate and his team go above and beyond. I recommend Diversified without hesitation and would happily work with them again.