The two young men doing the delivery were polite and professional.

Quick, efficient and professional delivery for Myx Fitness bike. Easy to schedule, allowed tracking updates through text messages. Called to inform of delivery 30 minutes prior and were within stated delivery window. Would definitely recommend. read more

The deliver was on time and they were very professional. The mattress arrived in great condition. I am extremely satisfied with their service. read more

YOU GETS ZERO STARS XPO...ZEROOOOOO I purchased a refrigerator from Sears Outlet in Marietta, GA a few weeks ago and paid for a home delivery confirmed for Monday, June 19th between 3:00-5:00pm. My wife cancelled all of her massage clients that afternoon to be home for the delivery which has not been received to date. Below is a time line of the disappointing XPO experience. I blame the company execs/owner more than any one driver. The problems start at the top and based on all of these complaints, it's obvious their logistics operations department is clueless. Monday, June 19th. 12:49 PM: I received a call from the 3rd party courier XPO, letting me know the driver would need to push back the delivery window 30 min, arriving no later than 5:30 pm. 6:28 PM: One hour past the promised delivery time, I called the courier, XPO directly at 844-281-2557 and asked for status. The representative called the driver who reported that he was 25 miles away and still had 2 deliveries to make before mine. He couldn't committ to an ETA at that time. So, we continued to wait without a fully operational refrigerator. 7:54 and 7:55 PM: I received two robo calls back to back from XPO stating that my delivery was now scheduled for Thursday, June 22nd between 3:00 - 5:00 PM 10:27 PM call received from XPO driver at phone # (470) 695-xxxx stating that he was 20 -30 min away from my home with the refrigerator. I told him that arriving 5 hours late was unacceptable and that it was too late to come by. I then told him about the robo calls I had received earlier that said to expect the delivery on Thursday, 6/22. He said that no one had communicated that to him but I'm pretty sure he was fine with going home earlier. Thursday, June 22 My wife called XPO courier at 3:00 to ensure that the delivery would be made on schedule before 5:00 PM. XPO told her they knew nothing about our delivery and that we would need to contact Sears ourselves. Sunday June 24 After two days of not knowing where my fridge was, Sears finds it at a different location in Marrow, GA. They called me and scheduled another delivery for Monday 6/25 3:00-5:00pm (today). Monday 6/25 I receive another call from XPO that delivery was delayed and to expect the fridge to arrive between 7:00 - 9:00 PM. Here we go again. 6/25 9:50 PM (Current time when I'm writing this review) The driver just called to say that he has one more delivery to make before me and that he can't get to me before 11 PM. - WHAT THE HELL? - Then, he asked if he could bring it by first thing in the morning? You think I'm going to belive that he'll show up on time after all of this? GUESS WHAT TIME IT IS NOW? It's 11:26 PM as I type all this mess out on my phone just to make it known how whaaaack this company is and how whack Sears is for continuing to use their services. Sears is XPO's customer, not the me, the buyer. XPO knows this, which is how they're able to continue to operate with such horrible reviews. As long as Sears or Lowes isn't complaining, XPO is going to continue getting paid to screw up. What the heck, XPO? My wife missed two partial days of work that amounts to over $500 in lost wages and we still do not have our refrigerator. I worked from home today to wait for your 3rd attempt at delivery and you want to come at midnight??? The Marietta Sears Outlet floor manager was the only one who tried to assist me to make my experience more satisfactory, but he couldnt get any information from the courier before yesterday. No one knew where my fridge was. This is CRAZY! read more

Two men arrived with a 200 lbs dry cleaning machine and managed it up a curving staircase and around two tight corners without damaging themselves, the walls, staircase, or machine. This is world's better than last week's delivery of equal weight (different company), which left permanent wall damage and furniture scratches. I am SO thankful! Great job, XPO! read more

XPO called to arrange the delivery date. They said they'd call to confirm the date, and then the drivers would call 30 min prior to arrival. XPO called when they said they'd call, and the delivery came when they said it would. And the delivery itself was quick, professional, and courteuous. That's exactly what you want out of a delivery. Thank you! read more

I do not know why I keep torturing myself using Lowes with their poor delivery service and Home Depo is no better. Give me back SEARS....we have to find someone better that sells appliances. I am a property manager, so I buy alot and I am going to research better places to buy, because of this delivery service read more

The delivery and set up of my product was completed quickly and the personnel were very friendly and courteous. Due to the COVID-19 restrictions both wore masks and did their best to maintain social distancing standards. XPO will definitely get more of my business soon. read more

Delivered a washer and dryer from Costco and removed an old unit. They were friendly, quick, and professional. There was no damage to the walls or floor. Installation and setup was quick. They were in / out in 30 minutes. read more

We purchased a new Nordictrack treadmill from Amazon which was defective. We tried to contact the company multiple times but to no avail. Then we voiced our experience to Amazon which was amazing. They were apologetic and immediately scheduled a pickup for free. We absolutely loved the way they handled it all and also the guys who initially delivered the package were awesome. Thank you for a great experience. Now I need to buy another treadmill and I will only go through Amazon for added security and good customer service. read more

Fantastic service from my delivery drivers at XPO Logistics! On time, professional, and very helpful!

XPO delivered my Peloton this morning ... two very polite and conscientious young men ... took the best care and made sure I was good with placement etc! They took great care when entering / leaving our home read more

Outstanding service--courteous and efficient--and the delivery truck arrived on time. I appreciated the notices informing me of the arrival time. read more

Great service! They called me 30mins before arriving to confirm what time they would arrive. They were very professional, friendly and nice. They made the delivery smooth and easy. read more

We ordered a treadmill and it was delivered quickly. I appreciated the texts and emails. They offered windows regarding when the delivery would be at my house and a 30 minute call prior to delivery. read more

Received an email from them on Thurs saying our order would be here by sat between 12-3, it was a birthday gift for our son. They arrived at 10am on sat. Excellent service, friendly driver, thank you for getting it here on time for our son. read more

Great delivery company. Very polite employees from start to finish. They call to set up delivery, then send you a text and email with your delivery information. The delivery employees call you 30 minutes before they will arrive and are very polite and respectful when they arrive. They set up your delivery for you and remove all trash. Great company. read more

Delivery was great! The only thing was we didn't get the 30 minutes before notice they were due to arrive, no biggie but would have been nice! read more

Rxo - New Peloton! Can't wait to get spinnin! - Shipping Centers Near Me - Marietta, Georgia

The guys we had were awesome! They called on Tues and scheduled the delivery of our couch for Thursday then called me back and said they had space on the truck and could deliver Wed. Called 20 min before they arrived and were nice enough to carry it all the way up our totally torn up driveway that is under construction. I was by myself and it's about 50 yards to the back unit which is ours (it's a duplex). There's no way I could've done that myself, and even with my bf it would've been dicey. I tipped them $20 and they were nice enough to bring it up the few steps we have into our living room. Well worth $20 to not hurt my already bad back. Very pleased with their communication and delivery! read more

Wow. Just wow. In and out in a flash. Polite, wearing masks, and ON TIME!! Couldn't have gone any smoother.

Came earlier than previously reported! Quickly and efficiently brought in mattress up 3 flights I'd stairs without complaint! Lord! How amazing!! read more

First try delivering Peloton, they scheduled, never called in advance, and didn't show up. They they ultimately tried again (after I complained), the service was fine. read more

A lot of updates, delivery people placed it as asked in a somewhat difficult location. Great service.

We had a warranty replacement on our Tempur-Pedic bed base. XPO was assigned to deliver it. The first time they called, I didn't know the number so I didn't answer. They didn't leave a message. A few days later, I get another call from that number, and refuse call because I didn't know the number. I was checking my email, and saw emails I had missed 2 emails from "Joseph" I get hundreds of emails a day, so they are easy to miss. His email stated it was the second time he tried to contact me, and left his number to call him to schedule a time for delivery. The following Monday I called, and asked for Joe. The gentleman that answered the phone informed me that Joe was on the phone, but he could help me. He told me that based on where I was located, they only delivered Monday and Thursday, and since it was Monday, he wanted to set me up for a time on Thursday. My husband was out of town for business, so I asked him if we could do the following week. He set it up for Monday. I asked if he knew when they would come Monday (because we both work during the day), and he told me they would call Saturday night with a 4 hour delivery window for Monday. Saturday came, no call. We were busy, so I didn't even think about it until we were getting ready for bed. Monday after work, I called and spoke to Joe again, and he told me there was a computer glitch, and it was showing they were delivery the bed base but someone else was picking up the old one, and it kicked out my address. He set up a new delivery date, for today, and told me I would get a call the night before setting up the time. The night before, I received a call at 7:51 pm. It was an automated message stating my delivery would be between 10 am and 12 pm, and we would receive a call when they were 30 minutes away. I tried to reschedule since my husband had a meeting at 10:30 that day, and would most likely not be able to make it home in time, but they were closed for the night. My husband canceled his meeting, because it was easier for him to get home for delivery than me. I watched my phone all morning, waiting for a call to let me know they were 30 minutes away, so I could tell my husband. At 11:30 pm, Joe called me and said that he wanted to make sure I got my delivery window, because they had, yet again, had a computer glitch. He told me he was calling everyone that was scheduled for today to give them their delivery window. I told him I received a phone call saying it was being between 10 & 12, but seeing it was 11:30 I didn't think they were coming. He told me that the delivery guys had one more delivery, before me, so it would be more like between 1 & 3. I only worked until noon, so I came home and waited. I'm sure my husband was probably a little upset he had to cancel his meeting because of this. The truck that pulled up to my house was full of graffiti and didn't say XPO on it. It said Dynasty Holdings T & D LLC. So I figured they hired out to have someone do the job. It would've been nice to be told it wasn't an XPO truck, because it was very shady. Luckily, the gentleman that delivered were courteous and kind. They came in and took out the old and set up the new. They were here maybe a total of 15 minutes. So overall, XPO wasn't bad, but they definitely need to get a better system in place, if their system is that glitchy. read more

Multiple problems from Samsung.com. Biggest issue is drivers don't call 30 minutes prior to arrival. They are quick to cancel delivery last minute. Happened to me on three different orders. Also, the washer dryer delivery team did not have standard hookup parts. I had to cancel my latest order. If you purchase from Lowes, they don't use XPO. I'm checking other retailers. read more

Perfect and quick delivery, move my older stove to ou back adu. Was kept in the loop the entire time on delivery, etc

I was very impressed with the system and service. The 2 men delivered and installed my new Samsung refrigerator were friendly and efficient. 5 stars out of 5 stars. read more

Fast, friendly and very professional!!! The 2 gentlemen gave me 30 mins notice and actually showed up 30 mins later.

The delivery was on time with 30 min call prior to arrival. Received updates all throughout the shipping process. Delivery guy was polite and wearing a mask. Great work! read more

Quick, fast delivery. On time, helpful associates who even showed me how to use my new fridge!

I ordered fence from Lowe's Gaithersburg MD. Apparently they outsource my fence delivery to this XPO. I order the fence on two weeks ago to be delivered on October 2 2017 (Today) before installation on October the 4th. And today at 6:12PM i got a call from them telling me that they are unable to deliever it today and would need to reschedule two days out due to fact that it is already pass 4:30PM!!!! they told me that the delivery would be sometime on October the 4th or later, with no guarantees of when. when i told them that i NEED IT BEFORE the 4th, they just kept stonewalling me like a broken record "its already pass 4:30pm sir"! NO @&*%^$(&*!!!!!!! YOU FAILED TO DELIVER MY MATERIAL ON THE AGREED TIME, AND REFUSE TO TAKE ANY EFFORT TO DO FIX IT! AND IS SERIOUSLY "F&^#!"ING OVER MY JOB AND MY PROFESSIONAL REPUTATION!!!!!! read more

Terrible terrible terrible. At store I told them I could only accept delivery in the afternoon. Store then outsources delivery to XPO. XPO automated call at 8PM the night before delivery and says my delivery window is in the morning and if I have a problem then I need to call a different number. So I call the number and spend 1 hour and 2 minutes on hold before talking to a human. The human then tells me that she cannot reschedule deliveries because only the system can do that. Beyond frustrated I tell her to cancel the order which of course she cannot do that either. And why did I need to wait in hold for over an hour again if the machine does everything and can't even do it right?? This company is crap crap crap. No customer service and does not care about literally anything. Ugh, nightmare! read more

The delivery personnel were very professional and offered to deliver the treadmill inside my home. They practiced social distancing delivery. read more

I miss their confirmation call on a Friday then they left a message on Saturday to call back. Said they were open on Saturday but there was no one to take calls. They called again on Sunday when they were suppose to be closed. Confirmed the delivery but 10 mins later I got an automated call to confirm the delivery but when there was no action required, I was switch to a live operator. Confirmed it again!! On the day of delivery, I got a call and was told I was next and they would be here in 30 min. I then had to WAIT 3 HOURS FOR THE DELIVERY. BTW, they couldn't call the driver because the operator was located in the Philippines, I could hear the rooster in the background. read more

Great service. Professional driver and helper. Put item right where i needed it. Called ahead as needed. read more

Got a heave Cal-King Casper mattress replaced by another heavy mattress. The 3-star review should say * "1 star for scheduling department", which was not helpful at all, didn't even try. About 25 minutes in the call loop, then the least courteous customer service rep on the line :( . * "5-star for friendly team coming to my home": friendly, quick, clean. Scheduling was somewhere in the south (not local), delivery team was from Fife, WA. read more

Ordered a fridge through Lowe's. Received an automated call the day before expected delivery date with a four hour window. The delivery ended up ahead of schedule the next day -- thirty minutes earlier than the projected window -- which worked out. The two employees were very polite, professional and fast. They were in and out in under 15 minutes to drop off the new fridge and haul away the old. Thank you! read more

XPO logistics and the two gentlemen who showed up did a great job for us. They were professional and patient as we made final adjustments to our old fridge. If I ever had the opportunity to choose XPO for delivery of some thing I would go out of my way to request them. Great job read more

The delivery men, Jose and Josué, were super polite and helpful. They went above and beyond.To remove my old appliance and install the new stove and he careful and thorough manner. read more

So pleased with XPO. They kept me informed throughout the delivery process. The delivery was efficient. They adhered to COVID practices, and were neat, removing all debris! Best delivery ever! Thanks XPO! read more