RJ took great care of my family and I as we purchased our first RV from Ryan's RV Town. We live out of state in California and the entire transaction was done virtually, but RJ was there to answer all of our questions and reassure us that our new rig would be safe and reliable. Thank you so much from the bottom of our hearts!! We are real estate agents ourselves and understand what it means to sell and take care of clients by treating them as family and friends. RJ, Steve, and the team at Ryan's did exactly that and we are confident with our purchase. We highly recommend Ryan's RV Town if you seek a good buying experience with honest and transparent pricing. read more

I recently bought a 25ft class C from Ryan's. The sales experience was no pressure and very easy and it may be the best purchase I have ever made. Already put about 4K miles on it in less then a month. read more

I have only begun my interaction with this business and am already soooo pleased with their customer service skills. From "hello" I was pleased with the pleasant attitudes and knowledgeable staff. Educating me about my choices and how the recommended products may offer me best performance and satisfaction every step of the way, always respecting my informed decisions. I had dreaded the idea of finding someone to do the solar on my skoolie conversion. Thank you for blowing my mind with the beautiful attitudes, each and everyone of you at Ryan's RV Town! Boondocking, here I come, feeling confident in my Solar. read more

We were recommended to Ryan's from our dealer and my father-in-law for a variety of installs and fixes to our RV. I can't say enough how great Ryan's service team has been. They're honest about recommendations and the work is top notch. We even had a leaky toilet and Dale, their mobile service tech, came out to our site and fixed it right up. If you are looking for awesome service, Ryan's get's my top recommendation. read more

They always have what I need. Very knowledgeable about all the trailer and motorhome parts and repairs you might need. Great place to fill up on propane for cheap. Trying to get your trailer in and out can be a challenge since the driveway is typically pretty crowded but they seem to always find a way to make it work. read more

So took my 6 month old trailer I bought here, back again for warranty work (leaked the day I bought it) they tried unsuccessfully to fix.. still leaks !! Ubolt they installed during axel flip fell off while under tow ..returned trailer again..told to get it off the lot or sign a gag order.. must be how his rating is so high? Not having much better luck with warranty at forrest river.. do your research befire desling eith either of these companies read more

Ryan's RV Town - Gag order I was asked to sign - RV Rental Near Me - Everett, Washington

I can't say anything about the actual space or their product but I want to give 5 stars for their customer service. I was in need of refilling my propane tanks and although they didn't have any one on hand today to do this, the gentlemen on the phone was extremely caring and helpful. He gave me directions to a nearby location that could and was very kind and clear making sure I was in the right direction. Thank you! read more

Ryan's RV Town has a Customer Bill of Rights that they live by. My wife and I have been doing business with Ryan's since 2013. We purchased a motor home and had major and minor repairs done by them. Whenever, there has been any type of problem, Ryan ALWAYS does what is best for the customer. This is unusual in so many businesses today. They are the best. Sue and Bill Blokker, Kirkland, WA read more

Charged $880 to professionally scrape and reseal the seams on my RV roof (ONLY the roof seams). They said they wanted it a week so it could sit inside and dry. Picked it up and, not only was the caulking they used the wrong color (some white, some almond on a white roof), but it was goopy wet when I picked it up. I expect professionals to at least match the color... EDIT: Changing to a 3* review from a 2*. Ryan called me and asked to fix this. However, I sold the RV. He shared how he will conduct better quality control with his service personnel going forward and apologized for the less than professional reseal job. read more

4/14/2019 I attended a BECU RV show. We looked at so many RVs. They were ok. We finally found THE ONE. At that point, because not one salesperson had greeted us or said a word to us I a picture of the placard on the table and went to other venders and asked if they had something similar. They all referred us back to Ryan's RV Town. Since I just had to have that ONE. I put aside how I felt. We went back. No one had still spoken with us so I went into the RV/office explained we had been waiting outside for quite some time is anyone available to assist us. They said let me call someone for you. That gentleman was very helpful and kind. They were out of stock so we had to get ours ordered. I received a call from Heather in finance, very professional, courteous, and kind. The RV was in. Went in and completed all the paperwork and got a helpful yet quick walkthrough. Something that we were told was going to take an hour took maybe 35 minutes. Of course, we did not know all the questions to ask, we were brand new. And we were given so much information all at one time. It was a Friday very late afternoon; I'd say 4:30-5:00 on May 3, 2019, Kelly the GM comes up to us and asked you want it delivered to your property? Yes. He says I don't want to pay my driver to sit in traffic to go out there on a Friday. They set up this appointment. I said ok. We will set it up for another time. Btw it was part of the contract at purchase that to have it delivered to my property. He said let me go talk to my driver. See what he thinks. He comes back and says that his driver has agreed and continues, however, if he can't get around all the turns because the RV is too big to bring it back and we can figure out something else. I felt very harsh. Rodney is heaven sent! Drove and parked that trailer like a champ. Also very helpful! I appreciate Rodney. Once finally parked, we did a quick check of the perimeter of the RV. We made note of one of the window seals that was slipping. We also noticed inside that one of the lights under the cabinet was hanging. May 15, 2019, I had sent Heather an email informing her of our observations and asking whom we would need to contact to get these items fixed. She responded, even with it being her day off, that she will speak with GM Kelly and the service department upon her return tomorrow. May 15, 2019. Heather informed me I should contact the service department. I called the service department, several times, and left messages. When I finally got ahold of Steve he apologized and tells me he may have someone going out my way and he will give me a call back by the end of the day or the following. No callback. I go back out to the RV to do a more thorough look through at the RV, as we have more time. Send another email on June 1, 2019, to include pictures of all the findings. I sent it to Kelly and the service department. Again nothing. I called the service department did not answer so I called back and spoke with Kelly. To which his response was "no life or death matter". We will call you when we have someone out your way. I waited and waited; sent yet another email, August 16, 2019. Kelly responded providing me with options for the "small items that need to be addressed". Paraphrasing: I can continue to wait until the service van is in my area. This is a courtesy call and not covered by the warranty and cannot guarantee mobile service in the future. 2) We can transport the RV to their shop on our own or at our expense 3) pay for the service call and the expense will run 150-200 and we will get a quote prior to technician leaving their facility. These items were discovered both on the day of delivery and within the 30 days of owning the RV. Timed stamped and dated pictures provided. It took until September 8, 2019, to finally get someone out there to fix those items. Mr. Dave, he was very knowledgeable, kind, and very helpful. It wasn't his fault. He addressed what he could and the remaining items I need to contact service or Kelly about. I was not going to contact this establishment again. I was not going to have anything to do with them. And I had not. I didn't care about the scratches on the leather cushion or the hole. Then we come to today. We discovered a leak and little bulging yesterday, May 17, 2020. Immediately contacted the service department. I tell them I believe that it should still be under manufacturer's warranty, and if not that I have the extended warranty I had purchased. Steve tells me the RV is not under warranty and that a roof leak because the owner did not check the seal every 30 days as supposed to, was not going to be covered. I write all this to inform you how I was treated by Kelly and some of his employees. This was my first RV purchase and it was not a cheap one. I believe that no matter how much you spend, what race or sex you are or you are not you deserve to be treated with respect. Not demeaned or talked down to! Thank you. read more

The best and most honest sales people I have worked with. I spoke to two of the salesman (Robert and RJ) and I was given no pressures to buy. They were knowledgeable about travel trailers and were able to answer every question I had. Having been the first travel trailer we have bought, we learned that there are many intricacies of owning. We were shown the "should and should not do's." These guys are very helpful. I'll be back there someday to purchase our next trailer. read more

Ryan's RV and Steve have saved my last three trips! We have a Class A and even thought you think all is working, just before you're ready to leave you find a small thing that would delay or cancel a trip, but they come to the rescue and fix it just in time! I have also received great advice when they could have just sold me something instead!! The only RV shop/store I would ever go to in this area!! read more

I am writing to tell you about this wonderful business. I had an unfortunate incident happen to the roof of my 2005 Four Winds Class C. Ryan worked with me to survey the damage and work with my insurance company to get the damage repaired. In todays world where retail clerks are txting while you are trying to talk with them and customer service is more than lacking, this business makes up for it. Communication, quality of work and customer service are all at the top of Ryan's priority list! I am completly satisfied with them and plan on taking my coach and referring anyone that need RV servicing to this business! Great Job Ryan! Keep it up... read more

Ryan and his staff is top notch, friendly as heck and they listen to you. I recently bought a pop-up trailer and I needed a tow wiring system put on my SUV. I went to two other places and they were OK. I went back to Ryan's RV Town because they spent time with me by looking at what I wanted done and where I wanted things to be attached within reason. Steve Witter one of the tech guys spent time with me by showing me how my new towing system works and the pro/cons when towing...he even remembered my name at the very end. They have FREE wifi, coffee/tea, playroom for kids and a TV to watch while waiting. read more

I made the mistake of going to Poulsbo until my family stumbled upon Ryan's RV just across the street. The entire staff is customer focused, efficient and cost effective. I can't say enough positive things about my experiences with this dealer/service shop and the same positive feedback from family and friends. If you need work on your rig of any size, there is no better place to go in the region. read more

I bought my RV new from RV Town in mid 2005, a 23 foot Weekend Warrior toy hauler travel trailer. They have serviced it several times since doing warranty electrical and water damage issues that came from the factory. Weekend Warrior may have gone bankrupt but Ryan's RV Town has stood by their product and taken good care of us. They have always done an amazing job for us. I'm writing now as they've saved me a couple hours of work tonight by complementary hand washing the RV during it's latest service. We had them do an axle flip, and while it cost more than I had hoped, they again did a great job going above and beyond at every turn. They replaced all the hardware that was bent and mushroomed for our safety while lesser shops may have reused parts. I had a three day window before our next trip to get the work done and they pulled off a miracle and were finished in one day. I can't say enough about their customer service. It makes me think there should be a six star rating for outstanding here on Yelp. Times are tough in the recreational vehicle market, but these guys continue to deliver great service. I wouldn't hesitate to take my RV to them again as they take care of it better than I would myself! Thanks! read more

Fist things first. Yelp is fantastic, I found Ryan's RV by reviewing Yelp comments and feedback. Great business, I had a motorcycle rack installed in our toy hauler and electric brake controller installed in my truck. The team was easy to work with, professional and I was surprised at the final bill, I expected it to be much higher. Ryan took time to explain many aspects of the toy hauler to me and took time to go over the electric brake controls. I go to pick up my truck and trailer and my truck has been washed. It was destroyed this previous weekend when we went riding and it was spotless when I picked up from Ryan's RV. Impressive. read more

We rented a motor-home from Ryan's RV. It was an excellent experience. We got a great deal on an almost brand new motor-home. I couldn't believe that it was a rental! So clean and really like brand-new! A super friendly "Kelly K", showed us all the features and went through the motor-home until we felt very comfortable with it. I wouldn't have felt as comfortable if he hadn't spent so much time to review things. Great service! Our family had a GREAT TIME using for almost a week. My kids are now bugging me to buy a motor-home for ourselves! When I do, it will be from "Kelly K" at Ryan's RV!! read more

I recently purchased an RV refrigerator from Ryan's RV Town.  As sometimes happens, I had an issue with it working properly. This situation was made more difficult, because of these COVID times, and a difficult RV supply-chain situation,   So, a bit of patience on my part was absolutely necessary while resolving the issue.  Wes, of Ryan's, went far beyond the normal call of customer service to make sure that the problem was resolved, and that I was a happy Ryan's customer.  I couldn't be happier!!  A special thanks to Wes, and to the Ryan's RV Town organization!! read more

Two different families recommended Ryan's RV Town for servicing my 30 foot travel trailer. I had been frustrated with service from the dealership where I bought my trailer and attempted to install a winterizing pump on my own. After frustrations galore, I called Steve, Service Manager, at Ryan's RV Town. When I pulled into Ryan's, Steve came out to see my mess and immediately noticed that my RV antenna had broken off - he was on the roof immediately to see what was wrong - unaware, I had hit a tree limb on my street when heading to Ryan's. Steve had someone quickly cover the broken antenna as it was raining and the break had opened a hole. Steve and his crew cleaned up and fixed my mess, and installed a new antenna. Recently, I had a slide-out fail just as I was ready to leave town. I called Steve and he had Roger take a "quick" look at it to see if it was something simple. Of course, it wasn't something simple but Roger and Steve determined what part was needed (not in stock). When the part came in, Steve scheduled the install and Roger did the install. Roger also showed me the broken part, what had gone wrong, and what might have caused the failure - in terms I could relate to! Previously, I had "black water gate valve" that was leaking - this was a "sh*tty" job but needed to be dealt with sooner than later. I called Steve again. This time he put me in touch with Ryan's Mobile RV Service which came to my house and did the rescue work! I highly recommend Ryan's RV Town Service for your RV, even if you did not buy your RV there. Steve is an excellent service manager and has a great crew working with him! read more

I've been a long time customer! He has expert technical abilities, honest, and gets the work done in a timely manner. Hi highly recommend this company. read more

My husband and I knew exactly which RV we wanted and were delighted to find the model we wanted close to us at Ryan's RV Town. Robert was our salesperson and he was an absolute delight. He is friendly, knowledgeable and not at all high pressure. We also met Ryan, the owner and he is incredibly informative, only sells you what he thinks you will need and will provide you with the most bang for your buck. He is honest, professional and it is obvious he takes pride in a business he has been a part of since a young age. Roy did all the upgrades in our RV and they were done in a meticulous manner with such an attention to detail. He is a master of his craft indeed! Wes added the awesome 5th wheel hitch and gooseneck, Ryan recommended, to our truck and did an incredible job. These gentleman were all very personable, easy to work with and made our experience an amazing one. We highly recommend Ryan's RV Town! read more

I'd recommend them for any rv needs. I worked closely with Roy in solar. He is professional and well versed in his knowledge of solar installation and best use practices. He is practical and easy going with sophisticated insight into customer service and communication read more

We met both Kelly and Robert. They're very nice and helpful. We didn't end up getting a trailer we wanted because of the price difference. It was a couple hundreds dollars a part. I highly recommend this place. The salesmen are knowledgeable and there was 0 pressure. They seem to really care about their customers. read more

They where great and they personally delivered my 5th wheel to me in gold bar!!! Thanks for everything!!

Kelly and Ryan did a great job in helping a get a replacement RV for my rv that burned. They worked with my lender and insurance company to get a great Rv for my family. They are trustworthy and advocate for the customer. I have bought three Rv's there, they do great service and give value/excellent customer service. read more

Fabulous customer care and service! We took our RV here for the first time for an annual checkup and an issue with the generator. While we were told that they don't do extensive generator service, they said they would take a look and see if it was a minor fix. Within a couple of days of dropping off, Roy called to say most everything was done, the RV looks great, and that they had found and fixed the small issue with the generator. Roy also had discovered a few other minor things and fixed them without an additional charge. We really appreciate the extra steps this team took to make sure our RV is in good shape for the camping season! We will never take our RV anywhere else but Ryan's! And was so easy to request an appointment via their website. We highly recommended Ryan's RV Town. read more

I'm traveling and had a water problem in my travel trailer. Went to Ryan's service department as a drop in and they where able to work me in to fix my problem. They where able to find what was causing the leak and fix it. Was very pleased with the service and the help of the personnel in the department. Would highly recommend their service department. read more

On the road, out of State and the faucet springs a leak. That's a trip stopper. Ryan's RV Town's Mobile Service Van was able to squeeze me in same day and get me back on the road. The Service Man was a real knowledgeable professional. Thanks RV Town and thank you Dave! read more

Ryan gets 5 stars, after a typically bad purchase from a local rv dealer, it was refreshing to deal with Ryans. They immediately left me with the impression that they knew what they were doing and that I was in good hands. I did a little damage to the rear of my fifth wheel shattering some fiberglass tweaking the ladder. Steve at Ryan was just on it, they were able to deal with the insurance and get the job done on schedule. So ya these are my go to guys. You couldn't even see where the damage was done flawless paint match. Well done guys Thanks! read more

We've rented twice now from Ryan's RV Town and both times have had an exceptional experience. They flexed to a particular request we made and were very professional and helpful throughout both experiences (even when we may have been a bit of a pain). Highly recommend them for any RV rental experience! Cannot thank them enough! read more

We bought our RV at Poulsbo RV and aren't happy with their sales or repair department. Anyway we called them to get our RV serviced before a trip and their was a month wait. My husband looked around for another place to take it and found this place with fabulous reviews. It's practically across the street from Poulsbo. They could get us in the following week. Highly recommend did a great job. We will take it here from now on. read more

If you're in the market to purchase an RV, this is probably not the best place to start. My partner and I wandered the lot, deliberately in front of the sales office window, for a long time, but nobody came to help us. So we went into the office, and the only salesperson there seemed disinterested in helping us. We inquired about an RV that was on the lot. At first he told us it was a rental and therefore not available, but then told us that it would be available next week. He said their prices were not flexible. When I mentioned that I might seek other options, such as traveling to another city to pick one up, he disparaged the idea openly, saying that I would probably end up with a smelly vehicle and would regret it. That's not good customer service. read more

Went in to Ryan's RV service center on 5.26.2015 for my first time at their business and asked them for assistance in getting my Reese tow hitch adjusted to one notch higher so my truck and camper are more level. The gentleman said not a problem and took it down to the garage. About 15 minutes later, had it done. I asked him what I owed (thinking probably at least $10), he said it was free! Very much appreciated that excellent customer service. read more

We just picked up our 1992 Dolphin from Ryan's RV Town after it had some serious water leakage issues above the cab. He originally quoted us $4-5000 to fix it and then charged us a little over $3000 and that included other maintenance as well. He was honest, did good work and we will definitely come to him again for any RV related business. read more

I went into Ryan's RV Town on a Friday, at noon, the day before a multistate trip with a inverter that was not working! Expected a reply of "bring it back in a week, were busy", but Steve said "lets go take a look"! Steve found a disconnected wire and had it fixed within a few minutes. Have purchased parts there over the years and will now doing everything there! read more

My propane gas would stop intermittently. I was told by the folks that filled propane that it was a regulator. Brought it in and Ryan looked at it and said it was working fine. Told him it randomly quit giving propane. He told me when regulators fail they fail. Suggested it could be propane selinoid valve which was easy to replace. Sold it to me at a very good price and offered to install or I could do it myself and save a few bucks. Got me out the door for way less than I expected but I'll be back next time my RV needs service. He and his staff are knowledgible and friendly. They seem genuinely interested in helping you fix the RV at the most reasonable price. read more

I've taken my RV in several times and have been happy with each service done. While at times it's more than what I had planned, having an RV is expensive. They keep saying why don't I get a new one, yea wouldn't that be nice! Anyway, Ryan the head service guy is knowledgeable and throws in some freebies if he can. They did a really good job on repairing some body and water damage, installed some extras and are cool with sharing some good RV tips and even have shown me some how to's. They've always been able to get me right in within the week, unlike some of the other RV places around perhaps closer but I don't have a month to wait to get in for service. While it's a little bit of a drive up to Everett, it's worth it. read more

Ryan has been the service manager at RV Town and is now running the operation. I;ve been going there for service the past 7 years and always came away with quality work at a good price. Very highly recommended! read more

Great experience! We had to replace a fitting for the Air Jumper for our Air Force One Supplemental Braking System, and couldn't find the part anywhere. Steve Witter at Ryan's RV Town got us the part right away and answered all our questions. We'd definitely come back! read more