Outstanding service and prompt on appointments. I have been using this company for years and you…read morecannot go wrong with this service. They also have fixed some of my commercial refrigeration and they all have worked now for 3+ years. These commercial units were mid aged and would think they would have failed by now but still running great. Their service contracts are excellent way to keep your equipment up and running for years.

I was desperate when I contacted Alliance Mechanical Services. My AC had suddenly stopped working…read morein the middle of July in South Eastern Virginia and my 18 year old dog was suffering from the heat and humidity. I feared that he couldn't survive. I called a few HVAC companies, who informed me that they wouldn't be able to help me for a week since they were swamped with other customers without AC. Then, I remembered that Alliance had previously helped me with my furnace. Alliance came out the same day. They thoroughly explained the issue, determined that my old AC system was indeed dead, and gave me a formal proposal that was fair. While I thought about it, they offered to install a window AC unit to alleviate my little dog's suffering. They were professional and very neat. They were able to install the system in one day and a few days later even followed up to ensure that it was working properly. I would definitely use them again!

SUNDAY, 96 degrees and air split in the bedroom quit. Called Veneys to leave a message hoping for…read morehelp on Monday. Got a real person on the phone, and a tech arrived in under an hour , problem fixed. We are amazed at this customer service and the capable and pleasant young man working on a Sunday and solving our issue. Fabulous! We will tell everyone we know about this experience Marcia Robison​​

The tech overcharged my unit, which resulted in the pins blowing on my compressor, due to he was…read moresitting in his truck too long. I will be reaching out to the owner.

"Troy is wonderful, He services our furnace, the old one and installed the new one in 2020 and as…read morelong as he is in business, will continue to help us with any issues we have. He came late when we had a issue with the furnace not igniting and truly helped us stay warm knowing we have an elderly family member and need to stay warm. Thank God for you Troy and Gibson Hvac LLc you are very much appeciated and care about others we are proof of that. Power/ Baker Family Mechanicsville, Va"

Called this company for estimate to replace failing HVAC system. Explained my problem and they…read morelistened and were willing to come back and diagnose the problem but did look things over and provided estimates of different units to replace ours. We chose them because to replace our system because other neighbors had good things to say and they were half the cost of other companies in our area. The were careful to protect surround areas of our home during install and cleaned up after. One small mistake was made during install and the owner of the company came out on a Sunday, during the hottest time of this year so far, and made the repairs. System is working fine and all was done at a fare price.

BRC is also known as Lakeside Plumbing and Heating, but now only does commercial. Too bad because…read morethey helped me out about 5 times when they used to do residential and prices were way better than Woodfin, Bremac, or Southside Fuel, and they worked on oil boilers as opposed to only gas. The manager was the owner's daughter and she was super too. All of their workers were class A, so sorry they no longer do residential. Ahh, tragedy. Great on heating and plumbing both. I never used them for air conditioning, but they excel at the other two. Gundlach is another place that does oil boilers and they were pleasant on the phone, but Lakeside won out in the end. Other companies do gas boilers, which is a horse of another color, and not similar at all, so hire Lakeside for oil systems. Dean at Lakeside was great with the oil part, meaning the filter, gasket, and nozzles, checking the firebox, replacing the couplings etc. Randy was the go-to guy for the water portion of the boiler, like the reducing valve, aquastat, or using flux to solder a pipe. Gary, their plumber did my kitchen sink with new hoses underneath the cabinet and new faucet handles above and did a very good job. It was somewhat hard since my home was built in 1959 and some of the pipe and fittings are smaller than they used to be on the old brick houses, but Gary had the part already in stock on the truck. Gary also assists Randy or either Jared assists Randy when the boiler job is big, because sometimes it takes 2 people, but then they are done that much faster. Once they even gave me a free estimate, whereas Woodfin wanted to charge me just for coming out. Woodfin also wanted to make a profit off the part to the tune of a 300% mark up, and Lakeside's prices were much more reasonable. Overall, these people were knowledgeable, fast, and reasonably priced. Ten thumbs up!

I had work done years ago under the Lakeside Heating and Plumbing name, so this may not apply…read moreanymore. However to this day, I am still dealing with issues from their original work. The hot and cold plumbing to my sinks was installed in reverse. The toilets were not properly bolted down (they rocked) and screws that were used rusted and stained my tile floors. A wall mounted sink was installed crooked, one side higher than the other. There were other issues as well including a hole in my roof where an AC unit was installed. I would get water leakage when in rained hard. I recently had some work done by another plumbing company and had to have them fix a lot of the issues from my original installation with Lakeside. Hopefully things have improved but if not, Caveat Emptor.

If you're looking for honest and hard working call Redmonds! I told them that I lost a very…read morespecial, fairly expensive ring down a vent 8 or 9 years ago. Mike found it and gave it to me. I am overjoyed! He could've pocketed it and never said a word. Mike tried to refuse it but I insisted he accept a finders fee.

I put a service request in to my home warranty company on a Friday night when our thermostat lost…read morepower, but no breakers were tripped in the outside panel or on the air handler indoors. The fan was not blowing on the outside unit so I thought it might be the capacitor. The service was assigned to Redmond's and I figured I would not hear from them until Monday. I was called on Saturday by Duane Redmond, the owner, who said he could make it out on Sunday (since when did skilled service contractors start working on weekends). Well, we were given a heads-up call, he arrived on time and worked like a master detective in 90+ degree temperatures both outdoors and yes, indoors (no AC), all the while chatting with us about what he was doing and what we might want to do. Turned out the Air Handler's transformer went bad, and he had a replacement on his truck. Any negative reviews you may see anywhere for Redmond's Plumbing and Electrical defy my experience. Duane Redmond knows his trade, and is a straight up, honest, nice guy.

I have had this company install my new A/C unit, service it and now do some minor electrical work…read moreat my house. They are always professional, courteous and reasonably priced. Would highly recommend them.

I had Comfort Consultants install a new thermostat last May 2025. I called and complained for…read moreseveral months that the Heat Pump was not operating properly, that I was experiencing extremely high electric bills and I believed that the thermostat was not wired properly. Finally in November 2025, the tech found that he had wired the thermostat incorrectly and rewired the thermostat. The tech added 3 pounds of refrigerant on one visit in October with dye and one pound of refrigerant on the next visit in November. After experiencing continued poor performance from the Heat Pump and high electric bills, I continued to complained to Comfort Consultants and was told that the owner would get back with me. He has never reached out to me. In March 2026, I had a contractor from another company inspect my system and found that I had no refrigerant in the system. The tech from Comfort Consultants failed to discover the source of this problem resulting in many months of high electric bills and irreversible damage to the unit as a result of running non-stop. Would not recommend this company.