Rymes Propane & Oil serves a large area in New England, from Martha's Vineyard up 200 miles to…read moreNorth Conway NH, near Mount Washington. Their trucks are a ubiquitous presence in the neighborhoods and highways. We've been dealing with Rymes since we bought our home three years ago. We're highly satisfied with their service both propane and also customer orientation. The automatic delivery system frees us from having to constantly check on our propane - even though I am cognizant of the level just because I'm obsessed with preparedness and I start calling when the level goes below 40% (the same propane tank powers the standby whole-house generator so a good supply is necessary). I gather they've got used to my consternation and the tank seldom goes below 50% before I have a tanker pulling to the house. Rymes offers convenient payment plans, whether market rate, fixed rate, graduated, etc. Some are clear winners if the price remains stable or decreases, some grant peace of mind against fluctuating prices during the Winter. Something for everyone. We most recently purchased a new water heater as replacement for our old one. Dealing with Jeff in the pricing, purchase and installation has been a pleasure. Wholeheartedly recommended.

We called Rymes to look at our failing furnace. The…read moretechnician, Ran T., arrived within 1/2 hour. The problem was fixed and the furnace is still running a week later. I particularly appreciated Ran being willing to answer my questions. He was really conscientious and cleaned up after himself. CM

Great company great service, helpful friendly people. Love…read morethat they can see my tank readings to make sure I dont run out

Well, it's expensive, but that's the least of it. They wouldn't allow us to open an account for…read morepil, just propane because of our credit. I don't understand why one needs credit if cash is being paid. Very ironic. Will be switching to another company.

Left my house in an illegal/unsafe state with no heat for a week in the middle of February (open…read morecontainer of kerosene pictured below), just to be followed with a several thousand dollar bill and the worst customer service I've ever experienced. Would suggest choosing a different company that can fix a simple furnace problem without 5 visits, and a company who provides their emergency fuel deliveries on the day they say it should arrive.

good service only the time to open a new account is a bit log…read more good service only the time to open a new account is a bit long

I was running really low on oil and forgot to call during normal business hours. I contacted the…read morecompany after hours and spoke with Donna. I explained my situation and requested a morning delivery. Shortly after I hung up the phone, an oil truck was in my driveway! Very pleased with their service.

From the owner: Starting from the humble beginnings in the wood, grain, coal and kerosene business as Sawyer Coal &…read moreGrain, Harold R. Clough established H.R. Clough, Inc. in 1939 after obtaining control of the business from his wife's (Raelene Sawyer Clough) father. H.R. Clough, Inc., is proud to be in its third and fourth generations of hands-on family owned leadership. Blane Davis heads the team of energy sales and service professionals. The Clough energy companies service 28 cities and towns throughout the Capital area, Kearsarge Valley and Central N.H., with offices and product storage in Contoocook. Our full service offerings include delivery of oil, propane and motor fuels, design, installation, service and maintenance of all types of oil, gas, and alternative energy systems, as well as air conditioning and water conditioning system. We are also an authorized Generac distributor for compete installation and servicing of residential and commercial standby generator systems. Our highly trained, helpful and friendly staff can assist you throughout the buying, installation and service of our full line of energy products. When it comes to home comfort we are your specialists. For the most complete line of energy products and to enjoy the same level of superior customer and onsite services that we have always been known for, stop by, call or email one of our offices so we can personally address your energy or home comfort needs.

They sent out their technician to review my heating system. He arrived 4 hours before his…read moreappointment; was very impertinent; gave arbitrary evaluations which seem intended just to generate more business for the Company; when he left said "when you've made all those changes we will sell to you". I say, you will never sell to me as I will not do business with you nor will I recommend your company to anyone. These people need to train their workers to be respectful and helpful - not just full of themselves!

We are very satisfied with the service we received and what Cota & Cota has to offer for other…read moreservices. Thank you Kevin for being right up front and the prompt service.

Edit: The owner…read morereached out to me soon and directed me to a manger based out of the Ludlow office. I spoke with the manager who responded to my concerns outlined below. I've decided to remain with Cota & Cota at this time. Up until a few weeks ago my experience - both with the office and technicians - had been good, so I'm willing to give them another shot. First review: After 10 years of having Cota & Cota as my oil/propane provider, I cancelled my account with them and will be taking my business elsewhere. I had a maddeningly, frustrating call with one of their service desk staff (who I will not publicly name) who interrupted, spoke over me, and mansplained. When I called this gentleman out for his behavior, he 'let' me speak. When I finished speaking, he then said "Can I talk now?" To the leadership of Cota, I strongly urge you to have your staff complete customer service training. Or maybe remind them on the do's/don'ts of speaking with customers. Here, I'll help: 1. Don't interrupt 2. Actively listen with empathy 3. Don't mansplain 4. It bears repeating: Don't interrupt