Great service!! Wonderful, personal staff. Very affordable. Of course, I came in with a tight…read moredeadline, and they came through with a smile.

Love this local spot. Every one who has helped me is friendly, quick and it's an easy process.read more

The owner was so helpful and friendly! I got my passport…read morepicture taken and he made sure it was within the parameters for a Canadian passport picture! I had a hard time finding a studio that was able to do one and the owner understood and was knowledgeable on what to do! I recommend this place very much and will be going there if I ever need photos done or printed!

If you need passport photo, this is the place, the owner actually takes a studio picture and edit…read morethe picture for you. He print it in passport specifications. Very friendly and fast service, 5-10 mins. Very happy with the quality of the picture.

The service on my laptop Wi-Fi problem was fixed in less than a half hour. I could not recommend…read moreany higher. Fantastic service

I was very happy with the service provided by Hamid. He fixed all my issues on my laptop. He took…read morethe time to explain things that were confusing to me. I highly recommend him to anyone and will return if need be.

Richard was very knowledgeable and efficient. He has my office network running much better than it…read morehas in years and his prices were very reasonable! Thank you!

From the owner: Complete IT support for businesses with up to 75 workstations. Network design, sales & support…read more No monthly fees. Services scaled to fit your needs and mesh with your in-house IT skills/knowledge. Complimentary initial consultation. In-shop repairs and virus removal for businesses and individuals at very reasonable rates by experienced technicians. Estimates provided at no cost or obligation. If we can't fix it there is no charge.

I've been a customer of Evergreen since 2015 and have had consistently good experiences with their…read morestaff and service. Victoria has always been super helpful and kind when it comes to scheduling maintenance and service visits. Technicians have been capable and upfront. I've also had great experiences with Brandon the manager when I had issues to address. I find him to be trustworthy and straightforward.

$3,600 thermostat repair? Service Manager doesn't return calls…read more Evergreen installed our furnace and air conditioner about 5 years ago. Our air conditioner stopped working so I called Evergreen for service. I explained that the furnace was working fine but when air conditioning was turned on, the internal fan ran but the outdoor unit failed to engage and no cool air came out. I also told them that I suspected the thermostat was malfunctioning because it kept cutting out and booting back up. The woman that took the call said that she would make a note to be sure there was a thermostat on the truck when the service technician came out. When the technician arrived I explained I thought the issue was the thermostat but there could be a wiring issue because when the new thermostat wires were installed 5 years ago they had left a opening in the ceiling to the attic. We had gotten a mouse infestation and the mice had gotten into the same wall that the thermostat was placed. The technician then started testing lines to the thermostat and somehow managed to short out a line and cause the main circuit board to "blow". After further testing he also found that the Fan motor had blown out as well. After about 4 hours of work he explained that parts would need to be ordered and we would be without the furnace and air conditioning until they could come back to repair it. He explained Evergreen would pay the cost of the circuit board (invoice isn't clear if that was done and I argued they should also pay for the fan which was working prior to their service call ). I was charged $617 for labor and given an estimate of approx. $2,100 for the complete job (promised estimate was never e-mailed to me). When the technician returned to complete the repairs I asked about the thermostat again. Technician said there was one in the truck if needed. The new circuit board and motor were installed but the unit still did not work. The technician told me that the transformer and "contractor" were also damaged and needed to be replaced. After about 7 hours of work all of those tasks were completed. The technician then tested the unit and it was acting EXACTLY LIKE what it was when I called it in the first time: The furnace worked but air conditioning didn't (internal fan still ran but outdoor unit failed to engage, thermostat kept rebooting). The technician then replaced the thermostat and finally everything worked perfectly (if he would have done this originally I think we would have been done. I was then told the additional cost would be $3,029 (plus $617 already paid). I confronted the technician and said it seemed to me that I had just paid $3600 to get my thermostat replaced....that the other damages were done during testing He said no, there was a short that had caused the other damage. I wanted an itemized receipt and he said it would be emailed to me right away (a week later I had to call in order to get a copy that contained no itemized prices). I can't prove it but I am convinced that the only thing that was wrong with my unit was a bad thermostat The damage to the circuit board, motor, contractor and transformer were the result of the technician causing a short when testing. The technician was very polite but didn't instill a lot of confidence calling back to the office many times to consult and spending around 12 hours to fix this issue seemed excessive. I believe I just spend $3,645.69 to replace my thermostat. After an email and several calls I finally talked to the Service Manager Brandon. He said he would review and get back to me. After another call he agreed to discuss it with the technician and call me back soon. It has been 10 days and I have heard nothing despite leaving messages on Brandon's line.

Unless you wish to be billed for every second (rounding .77 hours to a full hour; charging for them…read morecalling you to see if everything is working; charging for compiling an equipment list they will be installing) being harassed for their internal billing mistakes and being strong armed (pay what we say without question or we won't perform work), don't care if anyone responds to email requests for explanations, then I recommend staying away from them. We very much enjoyed and respected the first tech with whom we worked. There has been recent turnover in both the tech staff and administration and no desire on the company's part to work together to get through this transition which has forced us to move on. Unfortunately, they continue to strong arm and are not being professional during the transition.

DO not use this company for your tech services! they erased my whole computer hard drive without…read morebacking it up and deleted all of my photos. They are ineffective and did nothing to rectify the situation!

I run a small business and cannot afford a full time IT person. I was having an extremely busy day…read morewhen my e-mail became first slow and then unresponsive. When I realized that I was too busy to try to figure it out I called GSIT and was delighted that they had time to help me almost immediately even though it was well after 5pm. In about an hour they got my e-mail working again and also were able to repair a number of small but annoying unrelated items I had been living with. I am happy to have found a way to have an IT solution that doesn't involve me bothering my friends.

From the owner: Aaron with Greater Seattle IT has over a dozen years experience serving individuals, small and…read moremedium sized businesses, and nonprofits. Specialties include: - Computer maintenance, upgrades, and repair - Server maintenance, upgrades, and repair - Network optimization and architecture - Transitions to cloud platforms; Office 365, Google Apps - Backup, business continuity, and disaster recovery