Two movers did a great job, moved everything with speed and care. S&L were hired through Hire a Helper.

HORRENDOUS!!! I would do zero stars if it would let me. We hired two movers for 3 hours. Only one of the movers was actually strong enough to move anything. They dragged everything, rather than actually picking it up which ruined our hardwood floors with massive scratches, took chunks out of our walls and essentially ruined every piece of furniture that they actually moved. I ended up asking them to leave after 45 minutes because I didn't want every single thing I own to be ruined. We've tried to contact their claims department multiple times, they've told us they need to charge us for the minimum of 2 hours before we can file a claim, so we've asked them to do that and no response. Unless you want all of your things ruined, rather than moved, DO NOT hire S & L! read more

S & L Express Moving Services - Chunk taken out of our hallway - Movers Near Me

Absolutely would NOT recommend using these movers. They were extremely rude and impatient, which is not something you need during an already stressful process. We hired them to pack a POD for us and a lot of our stuff ended up getting damaged because they insisted they didn't need to tie any of it down. It was also poorly packed. We went with them because they are on the lower end of price as far as movers, but I'd say spend the extra money to get professional movers who will handle your things with care. read more

S&L out of Bloomington, IL under Lashaun Lashley does NOT provide great customer service. The team of 2 people haphazardly packed my 2 PODs without consideration for using either the pads, straps or bands that I provided for them. See the picture of what my PODs looked like when I opened them up at my new location. Looks like things were just thrown in there. They severely damaged the front of my refrigerator by force fitting it along side my wood desk, and left gouges in my antique table top as well as dirt/grime on most of my dining room chairs. The list goes on. They would not provide any reimbursement for anything and pushed me off on HireAHelper for all warranty claims. And good luck on getting anything more from HireAHelper than $.60 per pound. Lashaun Lashley did not apologize for the work of his team and did not want to discuss it with me. He could care less that I might write this review. I'd stay far away from this moving service, if you want to call it that. read more

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This pertains to a job in Kane County Illinois: Two days prior to this job, I emailed a detailed list of the items to be loaded into a Pack-Rat container, along with a diagram (loading plan) showing where everything would fit. Lashaun, my contact at S&L express acknowledged receiving my email and the attachments. When the two helpers arrived, they knew nothing about the instructions I had sent. I showed them the loading plan diagram taped to the Pack-Rat container door, and showed them that each item to be moved was clearly tagged with letters A-Z on red or blue tags. I explained that loading the items in alphabetical order would allow everything to fit, and would avoid having to rearrange things in the container. I showed them a cooler with bottled water on ice for them to drink, hand sanitizing wipes, and the bathroom they could use. I was trying to be considerate, and hoped they would do likewise. There were about 50 items to be loaded. I had hoped that my directions would be followed. But right from the start, my directions were ignored half of the time. The first item to be moved was an antique china cabinet. I asked them to remove the drawers before lifting the cabinet, in order to make it easier to move and also to avoid strain on the cabinet frame. The drawers were full, and some were rather heavy. They ignored me, and moved cabinet, with drawers, contents and all, tilting the whole thing as they went through doorways. Fortunately my wife and I had removed and labeled all of the drawers from the dressers, etc. to be moved, so there was no argument about moving those items with the drawers in them. Apparently these workers did not want to spend time removing and replacing drawers ---- THEY WERE IN A HURRY. I caused some delays as I tied ropes around a few items to secure them in the container. This caused the helpers Trent and D? to become impatient. I told them to take a break -- there was plenty of time to complete the job in the two hours of their time I had PAID FOR. But they were clearly far more interested in finishing as quickly as possible. They were finished with what they considered an OK job in about 95 minutes. I signed off on the work and was not sorry to see them leave. After they'd gone I discovered a large void (empty space) in the middle of the container where they had carelessly placed a table on top of another item, with the weight of the table largely supported by a narrow wooden brace between the table's legs. I had to remove several items from the container, including the poorly placed table, and then proceeded to fill the void with boxes we had set aside in case we had space for them. There was plenty of usable space once we'd rearranged some things the the S&L guys had loaded. I would not recommend S&L to anyone who expects hired labor to take simple directions from a customer. Again, they seemed far more interested in finishing ASAP than in following directions. I have filed a damage claim for one item that was damaged through their carelessness. read more

I had used S & L Moving Services twice before for moves within Chicago and both times had positive experiences. This time we were moving cross country and the experience was not good. The guys assigned to the job called at the start of their day and asked if they could come early. I told them we couldn't do that because the truck wouldn't be there until 12p.m. CST. They were booked to start then. Instead they showed up about 20 minutes behind schedule. They were being hired to help us move our 1 bedroom home and two storage units into a truck. They came without any carts or dolly's despite being told what to expect in the hire a helper system. The day they showed up we were behind schedule packing our belongings into boxes for the move. We had a single day to pack and load the truck. While they helped us pack the belongings into boxes and get the job done on time they went too quickly to safeguard our belongings. They helped us immensely by packing our belongings for us but simultaneously didn't take any protective measures to help safeguard the items when packing them. They didn't wrap the legs of some of the furniture and they didn't remove shelving from any of the furniture. We asked that our furniture be wrapped in blankets to protect them and they did that but they didn't pack the truck well so a good deal of the furniture arrived with big gashes on it. At one time they even sat on a furniture item we asked them to wrap after telling them it had immense sentimental value to our family. They didn't damage it but that showed how respectful they were of our request. We arrived at the new destination and a number of our belongings are damaged that they packed in boxes. They put glass and ceramics in boxes without any wrapping. They wrapped multiple ceramic bowls together in a single bit of bubble wrap. They put glass shelves on top of the pile of items in the truck without any protection. They put a glass vase, a popcorn maker, and a metal candle holder in a box together with no paper and no bubble wrap. Want to guess how well that worked? They put the couch cushions in cellophane wrap that tore and the cushions got dirty in the truck. They put boxes clearly labeled fragile in big piles toward the bottom of the truck. That smashed several boxes that were fragile. They put a steamer in the truck without emptying the water so in transit it bounced around leaving water all over a box of clothes that got soaked and ended up moldy by the time it arrived on the other end of the country. I'm not giving them a 1 star rating because it's fair to put some blame on us for the fact that we weren't ready for them to come move us on the day they came. Yet they told us they were professionals when we questioned why they hadn't put furniture blankets on items until we asked. They then spent the entire time they were at our home telling us we were dealing with professionals and that we didn't need to worry because they would doing things correctly. At that point I put my trust in them and it is their fault for not telling us when they got there that they needed more time to get the job done right. Things they got right, they were fast, they were friendly, and they worked really, really hard. I would not use S & L Express Moving to move furniture or to pack your items. At all. Ever. Under any circumstances. I would say you're fine to hire them if you need pre-packed items moved for you. If you want to wrap everything yourself and hire them you should be happy. read more

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Lennie and Jason were awesome. Hardworking, polite and very good at the Tetris technique required to load a moving truck. They moved everything we needed them to move and more in less than 3 hours. S & L were great to work with, Lashaun was super accommodating and responsive. Booked through HireAHelper.com read more

I had a great experience working with S&L. I wish I could remember the names of the two gentlemen that helped us out but they were very helpful, cautious and efficient. I admit, I did have to tell them which ones were fragile but when I told them, they made a point to make sure they were careful. To be honest I was unsure about how things would go since the truck I rented was a lot smaller than I expected but they packed EVERYTHING in. It was like they were playing tetris in real life! Amazing! Would definitely work with them again when I move. And if the owner would like to tell me who it was I worked with, I would appreciate it because I will move in a year and want to work with them again. read more

I hired S&L express through Hire A Helper to move a washer, dryer and elliptical trainer into my difficult to access basement. They arrived on time and were very courteous and accommodating. When I couldn't remove the gas fitting from the existing dryer, they offered to help and carefully got it removed. The access to the basement was convoluted and required holding these heavy items by hand at awkward angles, but they did the job quickly and nothing got a bump or scratch. read more

TRAUMATIZING MOVE - READ IN ENTIRETY PRIOR TO HIRING... LEAD GUY THREATENED, INTIMIDATED AND BULLIED ME. The lead Guy stated he was hearing voices about 90 min into the move. He asked if anyone else heard the voices. At this point it seemed a little too late to cancel the move. I asked him his name 3 times he wouldn't tell me. He stated he was the owners son. He was not watching the workers and they broke the base to my custom granite desk. When I mentioned it to the lead mover Lashaun's son (Lashaun is one or the owners of S&L) he stated "you should have packed it into a crate like other precious artwork". I told him, other movers had moved it in the past without issue, if you were incapable of moving it, you should have told me. He stated he was not going to unload the truck. The day prior I spoke to Trent (another owner of the company) about unloading the truck 5.6 miles away, Trent stated no problem if you need another hour that is fine, this would be 6 hours. I told him to call his boss - which he did, he hung up and said you have 5 hours total. At approximately 2 1/2 hours into the move he said see this area right here - he pointed to a few items - he said " this is it, we are not moving anything else". They still had to move my kayak, grill, area rugs and several other items. Lashaun's son stated "I have things to do later, this is it or we will come back another day". I paid for 5 hours or $887.00. I still had 2 1/2 hours to go. I told him Trent said you could stay an additional hour if needed. "Lashaun's son said "I have plans and I am not staying any longer, I am done" So, he put the Henredon chairs in (unwrapped - no blankets), concrete planters and a few other items. I gave him ties to hold the stuff in place. When arriving at the storage unit - the concrete planters were crushed into about 17 pieces, the henredon chairs were thrown around and severely damaged - I still don't know what other damage has been done. I immediately called hire a helper - they stated "do not release the money tell them we will work it out when I file the claim". They finished at 4:15, it took about 25 minutes to unload. I told Lashaun's son that I was not releasing the money. He said "YOU WILL RELEASE THE MONEY" - I said I don't have to do anything, you caused extensive damage because you were in a hurry, you were careless and I will work this out after I file a claim. Hire a helper told me not to release the money. He stated "Hire a helper has nothing to do with this - and started walking closer to me and said "YOU WILL RELEASE THE MONEY". I called Hire a helper where I told them this is a perilous situation, I feel threatened, this is not safe - call the owner of S & L. In the meantime at 4:17 Lashaun's son says I am not waiting around here, I have things to do. I said I have 43 more minutes - he said " I am not waiting around here doing nothing - YOU WILL RELEASE THE MONEY". The guy who I hired to help me oversee the move said " This is not worth your life, just release the money". This situation escalated to the point the threat was very clear - the man I hired also felt I was in danger. I asked Lashaun's son to call his boss - he said "who my dad". I said I'm calling your dad and walked away. I reached Trent (another owner) who basically said, we will make it right, he may be bullying other customers thanks for letting me know. Upon walking back to the truck, the fellow who I hired to help me said just pay this - it's not worth your life or something happening to you. Lashauns son began walking toward me - I said you need to back up right now - you are frightening me. I was basically threatened, bullied and intimidated into paying for this horrible move. So, today when I contacted Trent about making it right - he said sorry - you signed a contract. Actually, NO I DIDN"T I called it in, Hire a Helper never sent me a contract, nor did the agent ask me if I wanted additional Insurance. This company also goes by Sutton and LASHLEY read more

We used S and L Moving Service to unload a storage container into our home. The movers were very polite and careful with our things. They moved everything in extremely fast as well. I would definitely recommend them! read more

Great young guys who kept moving until everything was packed. Showed care in packing and did so with a smile on their faces! Nothing was too heavy. Hire these guys and you will be satisfied! They arrived on time and worked as long as needed. Thanks to them, we are packed and ready to move. read more

I can not say enough great things about the team from S&L. From the moment we booked them they were incredibly easy to work with. Trent and Ricky arrived early and did a phenominal job. They took great care of our belongings, disassembled and reassembled our furniture, and were nothing but professional and curteous! We are in a temporary living situation and will DEFINITELY be calling S&L when we move again in 3 months! read more

I recently remodeled my downstairs in a "man cave" and had a sofa with a pull out sleeper in my upstairs that I wanted moved into that room. So I had S&L come out, their fee seemed reasonable for the work to be done. I hired them because I knew I did NOT want to damage anything if I had done it myself. Two men showed up and were very polite and asked what needed to be done, they said no problem. during moving my furniture, I gave them a tape measure to make sure it would fit, as they moved it, the damaged my wall going down the stairs, dropped my sofa, tore 10-15 holes in my sofa, put a hole the side of my fist thru a wall, scratched up 2 other walls, ruined trim work and part of my door jamb gasket. I showed the guys what they had done and they didn't say much, I called the owner and he apologized and said he would make it right. just in sofa damages it will cost me a minimum of 400-600$ in repairs. That doesn't even include drywall repairs or trim work repairs. The owner decided that he was willing to give me 300$ cause he felt it was morally right and that was it, he did not charge me for the work his guys did but still that did not justify the damages caused. All in all, I would NOT recommend using this company. read more