Worst customer service I've ever experienced. I arrived two hours before closing to retrieve my belongings from my car after it was totaled, Instead of being guided or helped, I was met with unnecessary attitude and impatience. I simply didn't know where to go or what the process was, and no one made an effort to explain it to me nor lead me in the right direction . Basic courtesy and understanding were completely lacking, which only made an already difficult past couple of days worse. read more

Worst experience everytime I called and asked about my car they guy that would answer always had an attitude, then when I'm finally able to get into my car my money and items are stolen read more

S and T auto taped to fix my vehicle. Car stalled with my family in it. Completely unsafe read more

S & T Automotive - The reason my car broke down after I used a and t automotive - Auto Repair Near Me - Chicago, Illinois

Worse service , no patience, driver has anger issues and drove off . Be ware , they will waste your time

One of the Best Mechanics around Scott goes above and beyond to help you in Auto / Customer Service. And Scott is very Polite, Honest also his other Auto mechanics that work there . and is very reasonable in prices . I highly recommend the Auto/Mechanic/towing Shop for all your Auto needs . I brought my car there a 1998 Mercury, Grand Marquis . I had electrical issues and Scott knew exactly what was wrong. . Scott works on all my vehicles. And is the best mechanic around . I will never take any of my vehicles anywhere else.. S & T is the best . read more

Very understanding and very nice would highly recommend using their services! Very humble people. read more

S & T Automotive - Auto Repair Near Me - Chicago, Illinois

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This is my second time using S&T to help with my car issues. Both times Scott was very polite, honest, forthcoming and showed great knowledge to help me understand the mechanics of my car and its issues. He was cooperative and made me feel like I can come to him for help as a woman without the fear or worry of being hustled or cheated- a common fear women have in the mechanics world. He leveled with me and heard my concerns, and offered very fair pricing for the work done. He was very professional, and comforting. The only reason this is 4 and not 5 stars is I think Scott's other mechanics on the team as well as office staff could brush up on their customer service skills and how they handle customer concerns in the office, when Scott is not present. Other than that- great shop! read more

I've been going to S&T for over 25 years don't take my car and trucks and tow trucks any where else Scott is more then my automotive repair person his a very good Friend. I can say I love the guy. very professional my kids won't take their automotive any where else. all I can say to him is thank you Sir for taking care of my whole family. read more

Scott took excellent care of us in doing a major repair on my Ford Transit. He communicated well as we had to arrange for service from far away. He was clear and confident throughout the job and did the work for thousands below what a dealer wanted. We'll go out of our way to come back. read more

Scott and Team have been taken care of me for years. There is nothing that they can't fix. If you're looking for a trusted place to bring your car go see Scott he will take care of you. They also can't do towing so if you ever need a hotel for car or trucks they can do that as well. read more

Worst service I have ever had. I take my car in and they supposidly fix the problem, I bring it home and in less than a week something else goes wrong. They don't even test drive the car to see or hear for themselves what's going on. They may tell you everything is OK and then you drive it and it is doing the same thing-- because they don't test drive it. They put it on the computer and if everything checks out OK then the car is OK-- well there is more to check other than the computer items, like breaks for instance! Waisted my time going to them. The poor work they did ended up costing me more because it did more damage to the car! They will NOT stand behind their work. Don't go here-- terrible service and rude when you question them about anything! read more

I just had my car towed after it died on 90. Bill answered the phone, was super nice, and arrived within 10 minutes. He towed my car, drove it to the mechanic, and diagnosed the problem- all within 30 minutes! I recommend this company to anyone in need of a tow or service. I have no doubt their repair service is just as great. Thanks Bill! read more

Scott and his team is so professional and honest. Sometimes it's bad news but S&T clearly explains the how and why the estimate is what it is. They also provide the good news too" this is a recall take to dealer for free" Keep up the great work. read more

Scott is an honest mechanic who does the job right! We've been taking our vehicles here for many years. His prices are reasonable and he charges you ONLY for what you go in for. He does thorough oil changes and if he has to order parts for your car they get to his shop lickety-split. I don't know why anyone would go anywhere else. This business was truly set up for the love of service, maintenance, and the customer. read more

This place is aces. Honest and fair prices. Goes beyond the scope of what my car was brought in for with recommendations to do and not to do. Had a fuel line replaced and he mentioned I need to check out rear tire as dry rot was starting to form. I'd have never noticed until it was too late. Have been going there for a few years as my car ages and have always been treated more than fair. I recommend this place to anyone who asks me read more

Just found out they put the wrong sensor in my car. They need to go out if business asap. I went to "bobs" in Schiller park and they knew all my problems right away. Go to them instead. read more

These guys are a class act. I had a shattered windshield from a cement block hitting it and the state police had my car towed to S&T. I used Gerber to replace the glass. Worst experience ever. But S&T stepped up and helped in several ways. They were amazing. I got THE BEST customer service. They made my day better after all the issues with Gerber. S&T was overall amazing. read more

I give it four stars because aside from being very close to my home, I know I can trust these guys to only do the work that needs to be done, do it well, charge me a fair price, and not make up unnecessary work just to get more money, unlike most of the other spots around the neighborhood. I've gone there for tune ups, brake lines, and exhaust work and I've always been happy with the work and price. I ONLY give it four stars because every time I bring my car in for some basics like an oil change they leave me without a car for two days. I realize they get a TON of business, and I don't expect an in-and-out Jiffy Lube experience, but I've never heard of waiting more than a few hours for an oil change anywhere else. They've never charged me storage fees, which I especially appreciate, but it is still frustrating to be inconvenienced for so long due to basic maintenance. Even so, I do highly recommend S & T if you are looking for a trustworthy, friendly, honest shop. Just be sure to have other transportation options lined up for a few days, no matter what the job is. So long as you are not in a rush they are worth the wait. Maybe it just helps to set up an appointment ahead of time. I might try that. read more

Called in today concerning a problem that I had with my brothers car. My kid brother got activated to do a year long tour in Germany so I have his 2006 Lincoln Zephyr so I'm keeping an eye on it till he returns. In truth, I don't really drive it that much at all only cause I have an suv and I only take it around the block or take it a short distance only to keep the engine running.Well on todays date, I decided to take my brothers car to work and as I was driving I hit a small speed bump along the way and the entire car just shut down, literally shut down as I coasted to a stop near an open parking spot. I did everything in my power to start her up again. So after 10 minutes of utter frustration I decided to call any tow truck company that would pick up. After 3 calls to other tow trucks I managed to get ahold of S&T towing company and spoke to a Bill White. I explained to him the problem and he advised me that many of these new fords and Lincolns now carry these fuel shut off me his jam that I myself was totally unaware of. So after talking to him he advised me to just YouTube the process and I managed to save myself $100.00 simply be self correcting the problem. Thank you S&T Towing I rather have honesty with a business than to be taken advantage. Big thanks to Bill White in taking the time and ensuring I got the problem resolved. read more

S&T can do oil changes for Mini Coopers. (A special tool is required which many places don't have.) Soooo much easier than trekking out to the dealership. Less expensive too. S&T were also able to get run-flat tires for about half the cost of what a Mini dealership in Schaumburg quoted me. read more

Love them. They fixed a problem no one else could in one try and charged me $50 LESS than the quote. They also don't tell you you need work that you don't. I will be taking my car there on a regular basis. What a refreshing change to find honest and proficient mechanics. read more

Was my first time at S & T automotive and I couldn't have had a better experience! Scott was a pleasure to work with and the service was super quick. Took my car in to get the breaks replaced and had it back a few hours later. Super convenient location as well since I live a few blocks away. Will absolutely do business there again! read more

This my initial review. I reserve to change it ...I was planning a trip to Wisconsin and I wanted to make sure that my older Van was ready for the trip. I have several neighbors that recommend "S &T" highly. So I decided to give then a try. Stan was able to take me in the same day. I was hoping I only had minor items but with a older car... you never know. It turned out that my back brakes were bad and the rotors too... That was the bad news... Te price was reasonable, I felt Stan was super honest with me and that he does work on items that need to be addressed. My of my neighbors feel the same too. So if you are looking for a honest Repair place that wont pad the bill... Visit S&T !!!! read more

So, I have a 1999 Jeep Cherokee with a bazilllizion miles on it. 220,000 actually. I was having problems with getting the car started and made it over to S and T on a recommendation from a few of my friends who have lived in the city for a while longer than I had. (also I read the first yelp review and thought...eeeh....we'll see- because I'm kind of an asshole.) Tim is the guy I met up with. He's the son of the owner. I was taken care of and paid a fair price for the work done. They also replaced some minor stuff under the hood for me for free. Not bad! All and all, awesome. I loved this place, everyone was super down-to-earth and made me feel comfortable about what was happening to my jeep. I will certainly be back because, with 220,000 miles on my car, I'll need a good place to keep it running and I trust S and T with that responsibility. read more

S&T is as good as it gets. I've been bringing cars to them for the last 20 years... They tell it like it is, answer your questions without making you feel stupid, and do a fantastic job. The guys are all great, and Scott is the absolute best. read more

Great service at a fair price with good workmanship and attention to detail. Could not as for more. Highly recommended.

The service is very good. The staff exactly diagnoses the problem of my car, instead of just reading the computer code. They save me money from $1900 (replace a rebuilt transmission) to $370 (replace the computer). read more

You gotta love an honest mechanic and also a good one! He's very helpful, his prices are fair and most of all his passion for auto. I really appreciate all the work he has done to my car. read more

I used S&T for a tow after an accident. Prompt and friendly service at a reasonable price. Definitely gets my approval.

I found CUSTOMER SERVICE IN CHICAGO!!!!! S&T truly cares about your situation and is quick to get you back on the road. I'm using them for my fleet needs on commercial trucks and Honda generators there truly is nobody better in Chicago. I wish we could duplicate these guys and send them to all of our hubs throughout the country. If you want honest pricing and excellent customer service go to S&T. read more

I drive a VERY old car and Scott has done the best job of making sure I can keep her on the road and be safe. He never charges for anything he doesn't do, his prices are fair and if it's something he feels would be too expensive for the remaining life of the car, he tells me not bother and how to adjust and live with it. He could do all kinds of work, charge me and I'd never really know the difference, but I have brought her in on more than one occasion and he has taken the time to carefully look her over and test her and not charged me a dime. So glad I found him when I moved here. I'd never go anywhere else! read more

I had bought a car from them & they delivered it to my house 75 miles away. They were friendly, responsive and the car was delivered quickly. read more

Horrible service. Got a flat tire on the highway, called for a tow truck. Two hours pass and no call or tow truck so I called the company and asked them if they were on their way and the guy had no idea who I was and claimed I never called them and had the wrong number. Really. Called a different towing company and was picked up in 20 minutes. Wish I had done that in the first place instead of wasting 2 hours stranded on the highway waiting for these guys. read more

wow, scott is awesome and did me a huge favor. i have been working for awhile to fix a couple bugs left in my restoration of my baby, and it was recommended that i just throw in the towel and order a new body control module. i found the part for 25% of what another shop wanted to charge for the install, and even though i know scott spent way more than the 1.5 hours labor he billed me for, he knocked it out and now my baby works perfect! here's another clue that he is awesome - he was recommended to me by another mechanic! thanks scott and s&t for a job well done :) read more