1. Saca Ricardo E MD

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    Chino, CA

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    Saca Ricardo E MD

    3.3 (12 reviews)

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    Primecare of Chino Valley

    Primecare of Chino Valley

    1.0
    (5 reviews)
    1.4 mi

    The type of care I received was for allergies, hives and sneezing. My first time there was to meet…read morewith the PA not the doctor her name is Mercy at Yolanda Grady's office in Chino. The office wasn't very clean and the staff was helpful but when the PA walked in with lap top on hand she totally disregarded the reason I was there. So she went on to ask questions about my medical history and family. For a good 30 min of being drilled she suggests a Covid shot, Shingles, Tetanus, Pneumonia and a referrals for bone density mammogram, colonoscopy etc. and the list goes on and on. I said to her that she was overwhelming me and I wanted to address the reason I was there. She continues to check my teeth and tell me I have a cracked crown WTH???? I wanted to run out from there finally I got her to request an injection for my allergies and she said "Any over the counter medications will do Claritin, Allegra Hives" to keep taking them. It was an awful and stressful visit I never met the doctor but she thought she was. I will not be returning to that office again. I thanked the ladies at the front desk for their help but beware walking past that door.

    The most unacceptable HMO insurance healthcare medical group you will ever encounter. They held up…read moremy referral to see a specialist for weeks . Still are in fact as write this review . I have Blue Sheld insurance that I pay monthly HMO. Primacare medical group said I was termed out canceled which is a absolute lie. They refused to help me until their computer fixed the mistake. Lazy !can't override something to help someone make a simple DR appt to see a specialist. How dare you hold someone hostage from getting medical care. Amazing you can't get real customer care service these days. They actually let their technology control them! Completely sickening and unacceptable. I made sure my primary care physician knows what kind of medical group they are dealing with and it's left in their hands unfortunately. Rude people and even the supervisor was bad.

    Cucamonga Valley Medical Group - Chino

    Cucamonga Valley Medical Group - Chino

    3.8
    (50 reviews)
    1.1 mi

    I'm disgusted on seeing bad reviews for Cucamonga Valley medical group! I have been going here for…read moreover 25 years and I have nothing but respect for all of the employees and physicians in this group! It makes me sick to my stomach that somebody would post a picture that I'm sure she didn't know you were taking of the most sweetest front employee saying she was trashy! You should be ashamed of yourself. She is one of the reasons that I continue to go after a spinal cord injury to this group. She is a definite asset to this company and her physicians. She has been nothing but considerable sweet and nice to me with all of my needs. Be kind people!

    The staff at this location are friendly, professional, and welcoming. My only concern was the wait…read moretime. Despite having an appointment, I waited about 15 minutes to be called back and another 20 minutes before seeing the medical assistant for a simple medication refill. While I was waiting, another patient became frustrated because they had checked in through the mobile app. The front desk staff, who were very kind, didn't appear to be aware that online mobile check-in was an option. Addressing this process could help improve efficiency and reduce confusion for patients. I was also concerned about patient privacy. The walls seem very thin, and conversations from nearby exam rooms were easy to hear ( very loud), which may be an issue for patients who value confidentiality. Overall, I had a good experience, and with improvements to wait times, the check-in process, and privacy, this office would be even better.

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    Cucamonga Valley Medical Group - Chino
    Cucamonga Valley Medical Group - Chino
    Cucamonga Valley Medical Group - Chino

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    Optum - Chino

    Optum - Chino

    3.0
    (136 reviews)
    0.5 mi

    Ever since it changed from vista medical group the service has become horrible. I called Sat…read morebecause I was out of blood pressure mens and they are now closed on Sat and Sundays. Called Monday 7 times ...at 9:58am 11:10am 1215pm 1:22pm 1:58 pm1:59pm and again at 2:30pm then drove there to se if they went out of business. Walked in and was greeted. I asked if they're phones are down? The lady at the counter with (with a smirk on her face said that they go to lunch at 12 and I told her ive calling since 9 th8s morning. She'd said that they are short staffed. M8nd you I saw 3 ladies up front like usual. She said she will send a message to the practioner on duty. And told me its been awhile since they had seen me that they need to see me so I made an appointment on Thursday just need a few pills to get me by. Said they would let me know. No call Monday called them today Tuesday with much higher blood pressure and they said they pass it through seeing I have an appointment in two days. Called cvs and nothing has been placed. Called them back and they said they can't prescribe me anything. They dont care and dont try to take care of situations that is life threatening. Will not spend another dollar there again. HORRIBLE!!!!!!

    They are the WORST I came here on accident having no idea it was vista medical group rebranded they…read morehave a very small work load and hardly any patients so you would think that things would get handled quicker and they would be a little nicer they all have 0 social skills and are snarky and weird you know it's just not the job for everyone to work in the medical field you are dealing with sick people on a daily basis it's a job that requires empathy, human emotion, and some people skills it's just not the job for everyone and that's okay DO NOT GO HERE SAVE YOURSELF PLEASE

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    My swollen knee, my crutches & business cards from the best place I've been to in years, Vista Medical Groups
    My swollen knee, my crutches & business cards from the best place I've been to in years, Vista Medical Groups
    Optum - Chino
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    Saca Ricardo E MD - physicians - Updated July 2026

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