Water Heater Pros came out in July 2024 to install a 66 gallon electric water heater (we were done…read morewith our gas one). It did great for 1.5 years. It wasn't under warranty for parts and labor, but it is to replace the entire unit (something that Water Heater Pros doesn't manufacture and just installs). I am grateful for the return and honesty about cost and timeframe. Matt was so professional and kind. Marsha is secretary and was ready to get me an appointment ASAP. I recommend this company!

Service request was made and kept, no delays. Quality of service was outstanding both techs. we're…read morevery professional and their knowledge of the water heater being installed was outstanding too. The value was great because you're paying for their expertise and knowledge about the heater. Value for money, yes expensive, but you'll be assured that your water heater was installed correctly and it is guaranteed too.

I've recently had my sewer line replaced by Honest Sewer and Drain, who I've been a customer of…read moresince 2023. I live in an older home (1950s-1960s) so clogged pipes are a problem and they've always done a great job on them. I also appreciated that they've made good suggestions when I've mentioned the cost of upgrading my plumbing and offered me options that made the cost more within reach. For the last call, a regular cleaning could have caused damage to the sewer line which was breaking and was full of roots, so they water-flushed the blockage instead to get the water moving and I realized, it was time to replace the sewer line before it was too late. I received a discount as a repeat customer. The whole process took less than two days. Mike and Anatoliy came out to do the work. They covered the ground with tarps to minimize cleanup later, digging was a few feet deep but confined to the location of the line, narrow to the point that they saved a favorite rose bush that I was supposed to dig out. I appreciated seeing part of the removal process and the explanation of the original sewer material, how it was installed and how that eventually led to the wear. The work on day one didn't take that long and the pipe was installed and the cleanouts were upgraded to current standards. They handled the permit and scheduling for the inspection and it was passed by late morning so that Mike could. complete the work. The whole removal and installation hardly interrupted my water use. Thank you for the quality work, your professionalism and personal customer service.

Dustin and Anatoly at Honest Sewer and Drain are awesome! Dustin made time to come and give me a…read moresecond opinion on a drain totally clogged with roots. The first plumber couldn't get through & told me we'd need to bust out my brand new patio! Dustin came later that day, and not only cleared through the root clog, but accurately isolated the problem to an area that would not disturb my hardscape. Anatoly came the next day and, with a very sunny disposition and only a shovel and a tarp, I watched him magically dig a six ft deep hole to access the problem in no time at all. I still can't figure out how he wasn't even dirty or sweaty. The two of these guys knocked out the job, filled the hole and tidied up, spic and span, just in time for a big party at my house!! I also really appreciated NO funny stuff ~ no upsale, no club to join, just the price I was quoted (with a first time customer discount). THANK YOU HONEST S&D!! I will not hesitate to call you again. -dianne in Tahoe/Tallac

We all hate our waterheater to go out. We get so stressed. It was so easy naviating Hotco in 20…read moreminutes she had me quoted and sheduled They're local and I grew up here supporting local. I found them from my single friend and thats important to feel safe and comfortable with a company Thank you

We had the main shut off valve replaced. Jen responded promptly to my message, asked specific…read morequestions to clarify, then send me a very reasonable quote. Scheduled it the next day. Charles completed the job in no time. Answered all my questions too. We are very happy with the service.

The best service imaginable. I called in the morning and a technician came to my home by 1:00 pm…read more He installed a new water heater as soon as the problem was diagnosed. Brandon was incredible. Patient, profession, efficient and knowedgable. Too bad there is not a six star rating. The best service I have experienced.

Quick response time, knowledgeable and courteous technician. The installation time was as promised…read moreand appeared professionally completed. I appreciate the response time to restore hot running water as needed in a household. Thank you to technician Brandon and the Water Heater Only, Inc team staff, and management's discount approval total cost of the installation.

Great experience working with Jay. He performed routine maintenance on my water heater and was…read morehonest, upfront, and professional from start to finish. His pricing was fair and I would definitely recommend him to others.

I was looking into getting water heater replaced with tankless. We were constantly running out of…read morehot water and our water heater tank was old. I reached out to Water Heater Man describing what I was looking for. Jay contacted me back the same day and even dropped by. He never tried to outsell me anything. Understood my needs and gave me his honest opinions. Even gave me a good quote that night. I ended up going with them. Jay was AMAZING. Professional and courteous. Install was very clean. I highly recommend him for any water heater needs. Thanks Jay!

Honest and so helpful. Came in to get some advice. Nate and Dillon were so accommodating and…read morewanting to help. Service was a 10 out of 5 :) Give these guys some love they are representing the company in such an amazing way. Will definitely use them for my plumbing needs!

$85.00 to give me an overpriced estimate in literally 5 minutes. We need a waterline installed in…read moreour kitchen (older house with crawl space). I used Armstrong Plumbing years ago to replace all the plumbing from galvanized to PEX. Price was very fair (then). What should be a $400 job (waterline) was quoted at $1270. I have another plumbing service coming to do the job @ $395. Don't waste your time or $85 calling Armstrong.

Customer service... easy professional friendly helpful!…read moreCommunication... excellent! Promptness and professionalism... perfect! Experience and service... exceptional!!! I will keep this business in my Rolodex under .. Reliable Service! Told all my friends too

Their quote was the lowest we got, but we got what we paid for. We had them replace our HVAC a few…read moreyears ago. They did not install the correct size return vent so our heater kept overheating. It would cycle on and off every few minutes and say it was heating when no air was moving. We literally had them come out 4 times before they found out what the issue one. The first 3 times they gaslit us and said that is was our Nest or a draft in an interior wall... I think they have only one good employee because the 4th guy to show up told us he liked to get paid for his overtime and would stick around until he got to the cause of the problem. Also when they finally "fixed" the return vent to a proper sized, they botched the install and had cracks in the ceiling and random screws sticking out in places. So they had to come back again to fix that mistake.

Super great guys. Worked with my warranty to get my water heater replaced and fixed and they did so…read morequickly and kept the communication so detailed and open which really made the whole debacle a lot less stressful, even around the holiday. Great sense of humor and just overall nice professional guys who know what they are doing. Would recommend

From the owner: We stand by our promise of being honest and affordable plumbers…read more Backed with 30 years plus experience in plumbing installations and residential plumbing repairs. ,