Great service and great company Had to make Paul the super…read morechill super hero His team is always there to help Thanks for servicing the valley Best air company

I was not going to leave a review for this company, but they sent me a request asking me to review…read moremy experience. They might regret asking me to do that. I was having issues with my AC not getting cool enough. I knew from past experience that my refrigerant level had gone down due to a leak somewhere in the system. I usually have to add refrigerant to the system every year at the beginning of summer. All I wanted them to do was recharge it (add refrigerant) so I could at least get my house cooled down while I decided what to do about the continuing issue. The refrigerant costs the company about $10 per pound but they charge us $289 per pound. I knew this going in. All the AC companies price gouge us with that. They sent someone out the same day. The service man they sent out was named Joshua. In all the years that I have dealt with service men (Gardeners, Plumbers, Electricians, Handy men, AC specialists etc.) I have never had any one talk to me the way this guy did. Everything word that came out of his mouth was negative. He gave me no solutions and no options other than buying a new $17000 AC system. Every time I asked a question, he would answer with a condescending attitude and make me feel like I was an idiot for even asking. I finally sent him away and said "Never mind, I'll call someone else". He called back 10 minutes later and said he wanted to come back. When he came back, I asked again if we could check the refrigerant levels and maybe add some refrigerant to get my house cooled back down. He checked the levels and said I was low and needed about 3 pounds. He then told me there was no guarantee that adding more refrigerant would change anything. I said "You mean I could pay $600 and end up with absolutely no change whatsoever"? He said Yes. Now because I've added refrigerant several times before, I knew that filling it up would give me a couple of months of cooling at the very least, but he was intimidating and looking at me once again like I was stupid, so I said "never mind, I'll pass". He then handed me a bill for $115. Important: I did speak to three other people from Comfort Air that day and they were all pleasant, courteous and understanding. However, when I asked about a system replacement, I was quoted $17000. Since there's no way I could afford that, I started looking at other companies, hoping to get a better price. Fast forward to the next day - I found another company. I had the owner come to my house, check things out and give me an estimate. He was able to quote me an entire new system replacement for $10,000. He then told me that he was going to add 3 pounds of refrigerant to my current system free of charge to get me through until I could get the new system installed. Currently my house is cooled back down to 75 degrees and I'm having a pleasant weekend.

First time using Absolute. Excellent company on time within…read morethe schedule appt . Came to do a summer maintenance on Ac . Reasonable price and very professional.. Definitely will use again. ...

Outstanding service and very competitive pricing! The owner is very hands-on, thoroughly explained…read moremy options, the pros and cons of each, at length, which was much appreciated. He fixed a botched repair done by another HVAC company, and he worked 2-3 hours to you get it just right. Would and have used again!

I called Priority One air conditioning after hours on Friday May 22nd 2026 as our central air…read moreconditioner just stopped working. I would have been happy to hear back from Priority One on Sat May 23rd that they could come out Tuesday May 26th but instead was told they could send a tech out on Say May 23rd, This is what customer service is all about...Tech Greg Cardwell showed up to the house after 2pm on Sat May 23rd...he was very professional and explained in detail what needed to be replaced.... AMAZING CUSTOMER SERVICE!!!!

One of the worst customer service experiences I've ever had. I don't like leaving negative reviews…read moreand as a former business owner, I always strive to resolve things with the business before taking to the internet. This is a lost cause. We called over a week in advance for an inspection on a house we are closing on, already in escrow. I let the person booking know that we needed a sewer inspection and that contingencies were being removed so it was crucial that we get the inspection as promised. I was told we would get an estimate for services in advance. Despite calling back three times prior to the inspection, I never got an estimate. It was too late to find a new service. On the day, we were able to get a price, which seemed fair. Our window was 12p-2p. Alan, the tech, showed up at 2:30 and only when it was time to do the video inspection of the sewer did they discover that the battery for the video unit was not charged. They dispatched another battery, but our realtor had to leave by 3:15, and there was just not enough time. How do you show up to do a video inspection and not have a charged battery, not have a backup, and not KNOW in advance your battery is dead? OK, not great. Alan promised us he would return at 10:30 the next morning. I explained to him that this meant we'd have to book another night at the hotel, and incur expenses for the dogs, food etc. All in all, it cost us an additional $350 because of their failure to bring a charged battery, Not happy. My jaw hit the floor when Alan informed us that there'd likely be an additional charge to come back the next day which was a Saturday, but then quickly backtracked, saying it wasn't his call. We spoke to someone on the phone who assured us that since the error was theirs, they wouldn't uncharge us for having to come back the next day. Well, thank you SO MUCH. Needless to say, the next day, after having incurred a $350 hotel stay, plus dining, toiletries, etc. NO ONE SHOWED. The realtor was with us, having left her family for the appointment. After 40 minutes of trying to figure out where the hell Alan was, we were told that unless we paid the additional $150 - again DUE TO THEIR MISTAKE WHICH ALREADY COST US AN ADDITIONAL DAY AND $350 - no one would show. And they didn't!! UNREAL. The guy we spoke to on the phone was cold, displayed no remorse or empathy, It felt like a total shakedown. What a great grift - have your battery not charged and up-charge people for it when you can hold them up in the wild. We ended up calling USA Drain and Plumbing who were courteous, understanding, and sent someone right out to do the job at a fair price. They also wrote a great report. Again, I hate to write bad reviews as you can see from the vast majority of my reviews. This one though left us no choice. I wish there was an option for ZERO stars.

I initially reached out to them for a routine maintenance on my 3 ton Carrier unit as well as my…read moresplit unit in the garage. Their reviews as well as overall ratings were what attracted me to use them as well as their experience with split units. My call was answered right away & I was able to get an appointment the next day. That went very smoothly & the technician was very professional & helpful. Unfortunately a while later my Carrier unit's fan motor started making noise. It was Easter weekend, but I called them to see if they could send someone to at least take a look at it. Chris the owner responded to my call & despite being with his family, said he'd be over later that day. When he arrived, he assessed the situation and explained to me that the previous repairs on the ac unit had replaced the fan motor with the wrong size motor for that unit. He took the time to educate me on why the motor was wrong & had resulted in damage to the fan. As a result, both the motor & the damaged fan would need to be replaced. He said he'd work on getting both a new fan and motor for the unit. Unfortunately there were non in stock from the local suppliers as well as LA. We're able to find the right motor & fan at an out of state supplier which was able to ship it UPS 3 day delivery. Parts came a day early, & Chris was there the next day to install both! He again showed me how the new motor & fan were not only the right ones for my unit, but also how it would be more energy efficient as well. Chris is a true professional who genuinely cares for his customers! I'd definitely recommend him to any of my friends in the future!

Last month, my A/C stopped blowing cold air on one of the hottest days of the summer. I posted a…read moreproject on Yelp, and Assured A/C Services was one of the first to respond--with a quick reply and a very reasonable quote. Before the tech could come out, the unit started working again, so I canceled. Kali, who I'd been in contact with, was super understanding and didn't make me feel bad at all. She even offered a discount for a future check-up--seriously great customer service! Fast forward to Labor Day weekend--of course, the A/C dies again, late at night. Thankfully, a storm rolled in and cooled things off just enough to sleep. I immediately reached back out to Kali the following morning, and she had a tech, Chris, at my place within a couple of hours. Chris was awesome--super professional, explained everything step by step, and even took photos to show me exactly what was going on. He found a few lingering issues that should've been addressed by a previous company. His quote was fair, and he gave helpful, budget-friendly recommendations without any pressure. Long story short: honest, responsive, and reliable. I'll definitely be calling Chris and Assured A/C for any future needs!

First Choice has installed new air conditioning on both of my two rental units. They are always on…read moretime. Their technicians are very professional and friendly. The owner has come out twice to make sure the project will b e complete smoothly. Prior to purchasing a new A/C unit from First Choice, we had tenants come out and the A/C failed. First Choice sent out a technician that afternoon and figured out a work around until we could get the new unit installed. We nothing but good things to say about this company.

First Choice installed a new Amana HVAC system in 2018. We have had their annual service plan since…read morepurchase. Techs come out in spring (AC) and fall (heat) and service the system. Every visit has been professional and technicians arrive as scheduled or call to announce ETA. Company has been outstanding regarding service and communication.

Our family would highly recommend Speedy AC for all your repair needs and they definitely live up…read moreto their name. Our air conditioner went out and they were right on it getting it fixed ASAP! Super friendly service and honest pricing. Don't hesitate to give them a call, you'll be happy you did!

They replaced my unit a few years ago during a heatwave and they came to our home fast when other…read morecompanies were telling us we had to wait two weeks and we're had them service our ac for the past few years. They responded immediately to our needs, friendly, professional,reliable and helpful. Our unit had issues July 5th and considering it was a holiday weekend they responded immediately and were here early in the morning the following day. It's not only about customer service but value, they value their customers and they value their business

To Whom it May concern; I was searching for a company to…read morereplace 2 A/Cs I have. I got an appointment with Next Level Air for 5/13/26 The representative showed up Julien Roussos he was absolutely the most curtious knowledgeable person I have met in a very long. I am amazed that both jobs were completed with in 2 days. At an extremely fair price. The service fellows involved were Jorge Chris and Daniel. I commend all of your employees with the highest regard. Thankyou for a job very well done Len Knight 75840 Altamira Dr Indian Wells. CA 92210

We are very satisfied with the entire experience with Next Level ! Their name says it all ! We…read moreneeded a new AC system and the entire process went seamlessly. They really care about their customers and go out of their way to accommodate them. The service department is top notch. We got a great value as well.

Family owned and operated business providing very fair pricing and outstanding service. Air Plus…read moreinstalled our SEER 16 HVAC system including condenser on roof on July of 2021. Did the entire job in one day start to finish. It's been the best system, and we have them service twice a year to keep it running efficiently.

Outstanding HVAC Service - Jose is a Lifesaver!…read more After four days of brutal Coachella Valley heat with no working A/C, I was desperate. My electrician had come out to diagnose why the fan on my A/C condenser wasn't turning on--even though there was power getting to it. Despite their efforts, they couldn't get it working. Last night, I called Jose--and I am so glad I did. He showed up right on time, dressed professionally in a company-logoed shirt, and immediately got to work. Within minutes, he accurately diagnosed the issue, checked the Freon levels, inspected the entire system, and got the fan running again. I couldn't believe how quickly and efficiently he resolved the problem. Thanks to Jose, I finally have cool air again--and a clear mind! I'll be using him and his team for all my HVAC needs going forward. Friendly, professional, knowledgeable, and fast--this is the kind of service that's hard to find these days. Thank you, Jose!