Great Service!! Just moved into townhouse in February; all the neighbors recommended Zack at Ahoy Air Conditioning for doing the regular seasonal inspections and maintenance. Zack was fast, friendly and very knowledgeable. A couple weeks ago, our A/C unit finally broke down (unit is from 2012) and Zack came to patch it up until we could get a replacement. We shopped around for replacement quotes and Ahoy was the best. Zack did a great job showing us our options and going through the differences. Once we decided, we had a replacement within a week. It was (relatively) fast to install, about 4-5 hours. I definitely recommend Ahoy Ait Conditioning, Heating and Plumbing (Zack). We are now on a regular seasonal inspection and maintenance schedule. THANKS ZACK!! read more

Ahoy Air Conditioning Heating & Plumbing was referred to us by two separate individuals to give us a second opinion of a problem discovered during one of those $85 tune up specials from another company. Their referral was based on the fact that Zack is very honest and does great work. To spare the lengthy details of our HVAC problem(s), I decided to work with Zack, the owner of Ahoy Air Conditioning Heating & Plumbing, because he proved that he is trustworthy and very knowledgeable of HVACs and regulations. It really shows that he enjoys his job and he takes his time educating people about heating and cooling systems with a gracious smile. No question was too dumb, like "What exactly is a heat pump and where is it pumping 'heat' from?" Zack installed a new heat pump and AC condenser the following week, working under the extreme heat warnings (113ºF) with his coworker, who was also just as friendly and respectful. We absolutely love this new system and it is SO quiet compared to the old and we have Zack to thank for giving us that option. Everyone in the desert with air conditioning will eventually have to call a HVAC company. We are not at all disappointed that we called Ahoy Air Conditioning Heating & Plumbing. read more

Our AC crapped out on a very hot weekend. The HVAC technician replaced a control module covered under the home warranty, and also recommended we clean the condenser coils, as they were super dirty. We've owned the home for 2-1/2 years and hadn't cleaned them. Who knows how long before that they were last cleaned? It did seem to make a big difference in the AC's efficiency. Pricing was fair and the work was completed quickly. So far, so cool! read more

Zack, the owner of Ahoy Heating, Air conditioning and Plumbing is amazing and did an outstanding job for us. We own a condominium in Palm Springs and he was referred to us by other happy customers who live in our complex. He was everything they told me he was! He was very nice and thorough in explaining our situation and gave very clear options and estimates. My wife was staying at the condo when he came to do the installation and he worked until 11:45 pm to make sure the air conditioning was working and not leave her without air in the hot September weather. He goes above and beyond. My wife was so impressed with his professional attitude! He did come back a few days later to replace the thermostat and a few other details that had to be finished. I can see why all of my neighbors are recommending Zack! read more

I have had Zack out 3 times now with amazing results. I wont use anyone but him. He is always honest and able to fix my AC units with minimal cost. 2 times now the repairs for a failed AC has been around $100, and the other time he stopped me from spending money from a competitor who was asking to perform unneeded work. I have seen many times where companies overcharge or recommend full AC replacements versus repair, so finding some honest with great skillset at troubleshooting seems like a rarity. We highly recommend Zack. read more

Zach was the technician who came in response to a service request through my home warranty. he explained everything to me that had not been done by a previous service visit, and rectified it all. so my system is running great now thanks to him. I would highly recommend this company read more

My AC compressor died during one of the hottest weeks of the summer. Ahoy was the contractor assigned by my Home Warranty so my past experiences made my expectations moderate. How wrong was I! The tech came out toward the end of the time window, but he DID text me 30 minutes prior...(seems like nobody actually does that in the valley any more). After figuring out the problem, he filed the paperwork with the home warranty that evening. When they approved the replacement almost immediately, he came back late on a Saturday afternoon to install it. His professionalism and willingness to accommodate my schedule have won a customer for life. My dog liked him too...that counts for a lot in my book. Thanks, Ahoy!! read more

Zach @ Ahoy was originally dispatched on behalf of Old Republic Home protection for our non functioning air conditioning. He did great work, and saw the job evolve to a lot more than originally thought. He was contentious of his work, and followed up to make sure everything was working as it should. When it wasn't he didn't hesitate to come back out and check it out. Definitely would call Zach at Ahoy if we need in the future. Give Zach a call if your air conditioning system isn't functioning correctly. Very courteous ! Don't hesitate and call Zach read more

My A/C went out late last night. I called Ahoy first thing in the morning. They said they'd be here between noon and 3:00 PM to look at it. They were here at 12:10PM, replaced the motor (had a new one on the truck) and were on their way by 12:45PM! Great customer service and showed up on time. Use these people! Vince Rancho Mirage read more

Our air conditioner was not working and we called our home warranty who dispatched Ahoy Air Conditioning. Zach responded within the hour and then was at our house in 2 hours. He went right to work, diagnosed the problem, and then fixed it - all in about 30 minutes. He was polite, professional, and had all the needed parts in his truck so he could fix it right then and there. And to my great surprise, he sent me a text the next day and asked how the A/C unit was working. I've never had a technician follow up before! Zach is great and if we ever have a problem again, I'll ask Old Republic if we can have him again! read more

I want to thank Zach for getting our Air Conditioner working. He is very professional, timely and got the job done. We will use this company again when we will need a new! read more

I had some unexpected air conditioning problems during the height of our recent desert heat wave and Ahoy responded to a service request the day they were contacted. An initial diagnosis visit and second repair visit occurred within less than 24 hours. I am very impressed and happy with the quick response and repairs I received. read more

We were having AC issues in our home and called our home warranty company and they sent us Ahoy Air Conditioning. I was skeptical about what company they were sending and I was pleasantly surprised. Zack was the technician that came to the house and he was patient with answering my questions, told me his procedures step-by-step, and overall very informative. Anytime I have any more HVAC issues, I will letting my home warranty company know that I want them to send Zack with Ahoy Air Conditioning. read more

We had a great experience with Ahoy Air Conditioning. Zack responded within an hour and was at our house by the late afternoon expertly servicing our AC. Very friendly and knowledgeable; highly recommended. read more

I've used other HVAC companies on the valley and kept having a similar problem with my A/C unit. It wasn't until I found Zack with Ahoy to finally diagnose my problem, explained exactly what was wrong, fixed the problem with professionalism and expertise and now it is running problem free. Since then Ahoy is the only company I will work with. I have a home warranty company and always a little skeptical on who they send out, sometimes I get vendors from out the valley. I was glad when I found Zack with Ahoy and that he is with my warranty company which finally makes me confident when moving forward I can call my warranty company and know that Zack will service my HVAC in the future. I highly recommend Zak and Ahoy HVAC. He is professional, knowledgable, explains what is needed and takes care of the job. Thanks Zack! read more

This company is terrible ... First when you call the office you get a voicemail with some young girl very excited answering the voicemail you'll leave a message and no one will ever call you back... After my third attempt calling them someone answered and I asked them where the technician was after he was late she said he was running behind would be there by 12:30 than minutes later I get a call from the technician that hehad another call before mine and would not be there till later after 130 ... After telling him I had first appointment at 9 AM and had someone waiting there now he tells me it's going to be 130 he said I'm doing the best I can if you don't like it find another service person. Do not use this Company read more

Of course it was 110 degrees outside and our a/c unit sounded like it was going to explode! It stopped working and then barely started back up...but always with the loud noise. My landlord had a Homeowners' Policy with Old Republic and they sent out Zack with Ahoy the same day- which was the Monday of the Labor Day weekend. Diagnosis, it needed a new compressor and might take up to 5 days to order and come back in. A quick call to Old Republic and they ordered the part and had it ready for Ahoy to install the very next afternoon! With the temperatures reaching 112 yesterday, we couldn't be more thankful for all the help and excellent service from Ahoy & Old Republic! read more

This service guy came out at 5 P.M. In 97 degree heat as our air conditioner just "konked" out. He spent 3 hours addressing the problem and got it taken care of. He was courteous, efficient, and extremely knowledgable about our system. We need a special filter that he is going to order and bring back. Our heat exchange is up in the attic so it's difficult to get to. This is the first guy we've had that showed and explained to us why our unit was clogged. I highly recommend this company. read more

They were called out by my home-protection-policy insurance company. Ahoy was fabulous! They came out quickly, diagnosed the heater problem and had the repair part (to a twenty-year-old system) in two days and installed it that same day! It doesn't get better than that. The repairman, Zach, was highly professional and informative. read more

Not sure about the previous client's experience, mine was completely opposite. The technician arrived on time and diagnosed the problem quickly. A part had to be ordered that he thought might take several days to receive. He offered space heaters to help in the interim, but I asked him to put it back together so we could use it until the part arrived because both of my and my husband's mothers were coming to stay and space heaters wouldn't cut it. He asked me to let him see if he could check on the part first. Turns out it happened to be in stock so he came back within the hour and fixed it that day! I couldn't have asked for more. read more

I live in La Quinta now. My AC went out in the midst of triple-digit temperatures. I called my home insurance company and they contacted Ahoy. Within the hour, I had a phone call from Zack at Ahoy. He scheduled an appointment for that afternoon. He came when he said he would. He was thorough, extremely courteous. Unfortunately, when the problem couldn't be discovered "on the ground", he climbed into the attic to check the forced air unit. Yep. That was it. The circuit board was gone. Dead. Expired. Zack told me that it would take a week to come in. Imagine my horror at hearing that! Well, guess what? Three days later he called me around 4 PM and told me he had the part and he could make it to my house by 6 PM. If this time didn't work out, the next availability would be the following week. I was so thrilled, I was definitely going to make it happen. I had had a horrible day that day, and this was the bright star. Bottom line, he did not give up, and went over and beyond for me. He is a prince of a fellow and has a great company behind him. I would recommend them over and over again. read more