Got quote from large brand that advertises a lot on TV and this was a much better price (by nearly…read more2/3). This was on a Porsche and rock chip repair looks great. I didn't want to buy a new windshield because my vehicle is over 20 years old with antenna in the glass. Highly recommend!

I had windsheild replaced here, they damaged my roof liner and left an awful mess all over my dash…read moreboard. I left a Facebook review for them and the response I got was being called a liar and ignored. seems from their response they didn't follow their own protocol which explains the service I received. I am not able to post pictures so I will copy paste the interaction. My post- "I took my truck to them last year, not impressed, they didn't clean up at all left a mess all over my dash board. And weren't careful, nicked my roof liner and such. Didn't say a word. I picked up after hours so I couldnt talk to anyone. Until Monday. Nothing was offered to compensate just a sorry it happens." Their response-"We're sorry to hear you had a negative impression. We reviewed our records, but we weren't able to find a customer file that matches your name or the details you shared. We'd be happy to look further into it if you're able to provide more information. Additionally, we don't offer after-hours pickup--our process requires a signed release and payment before any vehicle is returned to ensure everything meets our customer's expectations. We make it a priority to treat every vehicle with care and to leave it clean and properly finished before it goes out the door. We prioritize every customer interaction. We want every customer to be happy they choose Novus!" My last response they didn't acknowledge-" NOVUS Glass of Longmont it was 3/7/2024. Chevy Tahoe. And as offended as I am by the implication of being a liar, I assure you my truck was picked up after hours and guarantee you have no signature from me for pick up, I spoke to no one in person but do retain proof of work. that being said this is an instance that has bothered me and when looking for another windshield recently and remembering this experience, felt it necessary to write my review. The fact that you would imply me lying about the situation further supports the service I received. If I were to provide proof of this interaction are you offering some sort of compensation or are you simply trying to disregard my review?" Clearly not accountable and unwilling to even communicate about the issues I had. I would never recommend this location due to the issues I received and the lack of concern/acknowledgment.

We have taken two vehicles to Longmont Auto Body. Both were completed on time and within budget. In…read moreone case, the part had to be machined on site. It is not even noticeable. Total satisfaction with Tomas and the crew. Signed, One Happy Customer!

I made an appointment and everything went smoothly upon arrival. They had my appointment, verified…read morethe damage, and went to work. About 20 minutes later, the work was done and I was off! This was a simple windshield chip repair, but I will definitely come back again for any other auto body or glass needs.

I had my vehicle in for repair and I wasn't going to write a review, but getting my car in for…read morewarranty work has been challenging since I am no longer in Colorado and travel overseas extensively for my job. I was very appreciative they could get me in as quickly as possible due to my upcoming move, but the quality is absolutely horrific. I picked up my vehicle the evening before the movers were coming so I had no chance to inspect my vehicle or request they fix the issues. They had my vehicle for 4 weeks! My passenger rear door was struck and after the repairs it sounds like a wind tunnel in my vehicle now. My interior is jet black leather, but they installed the wrong colors. The door panel is not properly installed and are loose. I would swear the parts are not OEM and were acquired from second hand sources due to their appearance. The weatherstripping isn't attached, and won't connect to the door. Absolutely horrible work!

If I could give this place 0 stars I would. I brought my car in for hail damage and it sat for the…read morefirst FIVE WEEKS in the shop without repairs even being started. They claim it was because the $3,000 supplement they submitted didn't get approved by my insurance for four weeks, but they already had an approved repair estimate in their hands worth $16,000 that should have been started in that time. There was nothing in my contract stating that they wouldn't start repairs until a supplement was approved and the useless front-desk staff led me to believe that those original repairs had been started in that time. Because of this large delay, my rental car coverage of 50 days expired and I was forced to pay a grand total of $650 (plus $185 for tolls) out of my own pocket for the rental car for the last 3 weeks my car was still in the shop. I should also add that I finally had to go into the shop IN PERSON after those first five weeks to finally get answers because you can't get any over the phone, and that's when they showed me my car and I saw it had not been touched. The supplement had been approved a week earlier but they still hadn't started the repairs at this point. I tried to go above Traci and speak to corporate to see if they would at least reimburse me for half of the rental cost since it was their fault and they said they spoke with the owner who told them under NO circumstances will they reimburse for rental cars. I was originally quoted a timeline of 3-4 weeks and my car was there for 10 whole weeks in the end. The shop is blaming my insurance, my insurance is blaming the shop, and I got shafted with this HUGE payment when I did quite literally nothing wrong. These people are rude, slow, and have NO care for their customer at the end of the day. I got screwed over and all they will offer me is that they will "use this experience in future trainings with their staff". I will never come to this shop again and will warn everyone I know against it.

Louis helped me at Gerber and did an excellent job, he even helped me figure out a separate…read moreoverheating issue. Would recommend this shop.

Bryan, Amy and Charlie were exceptional. After a mountainside windstorm blew our door nearly off…read morethe hinges, we were suddenly in a bind while on a family road trip with little ones. Another repair shop that was unable to help us referred us to Gerber. When we called near closing time, Gerber told us to stop by and they would take a look. We waited in the lobby for a short while for an estimate and turns out they were able to get us back on the road within no time. Super affordable, courteous and an amazing blessing to our family. We can't thank them enough!

Great work, same day service. My sunroof and windshield both damaged and repaired. Had to take it…read moretheir shop but it was worth it to get it done. Insurance processed, no issues.

Great experience with honest pricing! Highly recommend to get your windshield repaired or replaced…read morehere.

Took our car after a front end wreck. They fix it and we…read morego to pick it up and the passenger fender and pillar do not line up at all. Hood does not line up either. We leave car and come back little over a week later. They still couldn't get the pillar and fender to line up. I say it looks like shit. The manager flips out on me yelling and calls me a cocksucker..... wow all because they can't fix the car right.... They are suppOder to be a professional shop but I guess if you call them out on their shoddy work they decide to insult you. So he proceeds to call me a cocksucker again and says I am not allowed on the premises any longer. What a lousy, unprofessional and apparently can't fix your car. It's one thing to just fix or not fix a car but I guess the intelligence level of the manager here is pretty low. I have had other cars repaired at other shops and not once has a shop ever called me any names to me in person. I would not recommend this shop to anyone... they still have my car and it will probably never be right again

If I could give this shop Zero stars I would. As a ton of people on here are saying the exact same…read morething I am going to say. Long story short, we had our truck in here for hail damage repairs from last May, they had it two separate times because they were waiting for a roof to come in. Well there, they screwed up our seatbelts, they were pulled all the way out to the floor and would not retract, they scratched our truck in multiple places, and then when we took it back to have the roof repaired, they didn't seal it properly and we've had leaking, they screwed up the entire center console in the top of my roof and broke the light out, so it won't turn on, there's water damage to my screen, they broke my aftermarket on 10 off etc. I reached out to my insurance company, they reached out to Cole Creek collision, and found that because they can't prove that it was vandalism on purpose, there's nothing I can do because my policy doesn't cover vandalism. But I'm telling you right now, these guys caused thousands of dollars worth of damage to my truck That I had to come out of pocket. They are shady and manager or owner is an absolute prick. He talked trash to me, to my wife and told us that if people don't like his business that they can stick their opinions up their ass. And if you think I'm joking about that, reach out to me and I'll be happy to send you the audio of him saying that. I also have emails from my insurance company, saying that there was damage cost to my truck, but because we went with them and not there requested Shop, that there's nothing that can be done. Stay as far away from this place as you, if you're worried about how long it's gonna take to get in somewhere else, save yourself the trouble and wait the extra couple of months, this is the worst business I have ever dealt with in my adult life.

I have a 2026 GMC Sierra 1500 that needed air springs to tow our new RV. Jason was very detailed in…read moreordering the correct parts for this application. Also, I want to thank all the technicians for doing an outstanding job on the installation!!!! I have to mention the lady at the front desk who was able to confirm that all the parts have arrived. A total team effort! Thanks again to everyone!!!!

I had a bed liner sprayed in my 2021 Ram and they did a great job. Nice even spray with no runs and…read morethey finished it on time.

I had damage to my driver-side door and I was able to make an appointment online the following…read moreMonday to drop off my car. The process was quick and easy. They even managed to find a wrap that matched perfectly because they had to remove the old wrap. Everyone was so friendly and professional, and they provided updates on my car repair -- highly recommend and I would come back if I need repairs.

BEWARE! My 1968 Chevy super rare CST C-10 truck was damaged by these guys. They pretend they are…read moreexperts, but don't let 'em kid you!!! I asked them to install a OEM steering wheel with Super rare factory glass horn button. Instead of telling me they couldn't do it correctly, they cut up a extremely rare part & rigged it up to try to make it work. then they slapped me with $175 per man hour for six hours for them to try to figure it out & and they never did! In addition, I can't prove it but now there's a big chip in my passenger front fender worth $12,000 in need of repair! Feel free to call me to discuss this nightmare, 720.392.3420!