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    Safeway Concierge Alamo

    1.0 (1 review)
    Open Open 24 hours

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    2 years ago

    Couple disappeared after order online with store pick up. This is not the first time I have with the store.

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    Lunardi's Markets

    Lunardi's Markets

    3.6(237 reviews)
    2.9 mi
    $$

    Shout out to Gina who works there. I recently had hip surgery and am on crutches and counted on…read moretheir motorized cart to do my grocery shopping. Lo and behold the cart died in the produce section and Gina came to my rescue and finished my grocery shopping. Much thanks Gina!

    High class prices and foods.....low class customer service!…read moreI drove 50 miles roundtrip from Oakland to their store in Danville on Saturday afternoon to purchase premium sandwiches for a party we were having. At 3PM I attempted to order 6 sandwiches from the deli department....the guy working there said he was out of rolls! What? Out of rolls at only 3PM? How can ANY huge supermarket run out of rolls? So, I went over to their bread department and found some rolls. He then told me he can not use rolls from their own bread dept to make sandwiches. I made it clear to him I was willing to pay extra for the rolls but he said he couldn't do it. So I went and got the store manager on duty, a nice fellow named John. John was very apologetic about having run out of rolls and he also agreed that his staff should have made my sandwiches with bread from the bread department, given they prematurely ran out of rolls. He went over and spoke to the woman behind the deli counter. She told the Manager that they never said they wouldn't make the sandwiches from alternative bread, it was just that I did not say I would be paying extra for that bread! That was not the truth. When I said to her directly you are not speaking truth to your manager and I said do not put words into my mouth, she insisted I never told the guy back there I'd pay extra for the bread! Who needs such confrontations and frustrations over sandwiches after driving 25 miles each way to buy some? I walked out. We will never be shopping at Lunardi's market again. They sure know how to apply excessive high prices to their goods while at the same time not providing any exceptional customer service! That store has some major issues with their staff and attitude problems. This is the fault of upper management not instructing their underlings what a "premium store experience" should feel like. I certainly could have gotten a more customer friendly, positive experiences from any local Dollar Store, compared to the circus I received at Lunardi's Saturday!

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    Lunardi's Markets - Escargot in a grocery shell, including shells.

    Escargot in a grocery shell, including shells.

    Lunardi's Markets - There's a brand new bank inside Lunardi's grocery store

    There's a brand new bank inside Lunardi's grocery store

    Lunardi's Markets

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    Smart & Final Extra! - Everything you need to know

    Smart & Final Extra!

    2.7(63 reviews)
    3.0 mi
    $$

    On Friday 5, 2026…read more Danville store # 786 Pathetic enough for a company that's open to the public to have a 2 1/2 star rating. The company in higher authority, needs to look at that as detrimental, & really look at this as a crisis in changing management practices. I'll go into further details. My elderly client likes to shop here to get her items. To stock up for the week. Since she lives in Blackhawk, she prefers shopping at the Danville Smart & Final store. Every time I go in, there's always conflict & harassment within the store. Among the employees, and even the customers that shop. Completely disrespectful and it takes zero dollars to be decent. Which the majority of humanity fails at doing. There's been a couple of incidents between a supervisor named Natina. Calling out a specific employee named Lina, right in front of my client and I. There was another customer in the back of us when, I did not finish my transaction at the register. Completely unprofessional, the right thing to do is take the employee in a private setting and confront the employee not in front of the customers. Another incident with Natina, when I had asked where the Polish sausages were. She had yelled out, YOU CAN'T SEE them? Pointing RIGHT here. I bypassed and telling her anything that I wanted to tell her. Because I'm not with the drama. But unfortunately, after encounter and encounter, of the disrespect. I want to go above and beyond to report the ladies that work at this company in management. Creating so much havoc. When my client and I shop here. The treatment at the store, with the customers & employees is mind-boggling. If there were no shoppers in the store, that whole company would fall to the ground. Which puts money in their pockets to pay their bills. A customer by the name of Carl Kumar. Had reported the company as well for the harassment and treatment of the customers. Not only the customers but a specific cashier & employee that's been with the company for a really long time. I honestly don't know how management. Lisa and Natina. Go to sleep at night with themselves. They must really not like their life, to treat anybody within indecency. My client sees the harassment in the store as well as other customers and myself. Confronting this issue I brought it to the store manager Lisa's attention. Lisa did not want to hear my side of the story. She had told me that because I had confronted her, that this would fall back on Lina. An employee that's been the company for a long time. I didn't feel like I needed to know that. That's none of my business. My problem is not with Lina. My issue is with Natina. A supervisor that is always harassing the employees and the customers. Lisa not wanting to hear the conflict between the situation. Plus solving the issue at hand. I don't know who put her in charge. She's horrible at doing her job. Management at the store is completely disrespectful. I do not know why Lisa would bring Lina into the equation. Other than Lisa wants Lina to lose her job that & isn't right. Lisa said this because i told her. I will report the situation and issues at hand, to the Higher official. Every job title needs to have conflict resolution management classes, in how to solve an issue among the employees. And no harassment or conflict should be even obligated or facilitated between customers EVER. Natina is right! lol I don't own the company at Smart & Final. Neither does she, but she fails to realize that I am a customer. I will not be going to human resources, for any of the conflict at hand or complaints. Simply because I am not an employee at Smart & Final. I am a customer. Which in retail Customer Service the customer is always right. There's always somebody above somebody else. The messiness at the store is mind-boggling. Not only from the customers disrespect by the management at the store, but also to the employees at conflict. Also I would like to mention the lanes at Smart & Final are not wheelchair accessible. They are so narrow for any kind of disabled person to get through those lines and navigate effectively. Too many things in the aisle, with crowded spaces. I also wanted to bring this up to Lisa's intention, but she did not want to hear what I had to say. Therefore Lisa not handling the conflict at hand. I felt like my only obligation at the time was to contact Danville Police to report this issue. The conflict and the issues that are undergoing at Smart & Final store # 786 For sometime now. I will also be bringing this to corporate's attention as well.

    Wow. I guess is should have looked at the reviews first. Was running a bit early to a meeting in…read moreDanville and always see this store but never went in. Picked up a case of Red Bulls for our office in Pleasanton. They fortunately had it in stock but locked up. Rather than wait in line I noticed checker #5 had nobody and was moving displays. She barked at me to wait in line on aisle 1! African American young lady having a bad morning I guess??? A few minutes passed she got the cabinet keys and helped me, but I still didn't understand the attitude. She opened Fort Knox and I carried the case to number 5 check since she seems to have a bum leg. She mention how much the tax was and I just paid and left. Saying have a nice day since she didn't. Won't be going back if staff is acting like that

    Photos
    Smart & Final Extra! - Many items to choose from

    Many items to choose from

    Smart & Final Extra! - Quiet today...

    Quiet today...

    Smart & Final Extra! - Really clean

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    Really clean

    Whole Foods Market - Front of the store

    Whole Foods Market

    3.1(503 reviews)
    3.1 mi
    $$$

    I visited Whole Foods in Walnut Creek on May 2 while I was in the area. I normally shop at Whole…read moreFoods, but this was my first time visiting this location. The store was clean, well-organized, fresh food, and easy to shop. I was able to find everything I needed without any issues, and the overall atmosphere was pleasant. What really stood out to me was the customer service. I was shopping with my 4-year-old daughter, who is currently learning and practicing her communication skills. She loves talking to people, asking their names, and making conversation when we're out. When we were checking out, Julie and Aurora were incredibly kind and patient with her. One of them was helping us at the register while the other was working nearby, and despite how busy the store was, they both took the time to engage with my daughter. She asked one of them her name, shared her age, and when she found out the employee had a little boy close to her age, she excitedly asked if she could see a picture. The employee happily showed her a photo, which I thought was such a sweet and genuine moment. Everyone we interacted with was friendly, welcoming, and patient. As a parent, I always appreciate people who take a moment to be kind to children, especially when they're learning how to interact with others and build confidence. Thank you, Julie and Aurora, for making our visit such a positive experience. Great customer service like that truly stands out.

    Probably theeeee worst Whole Foods and experiance I have ever had!!! There is a KAREN(old white…read moremale Whole Foods employee) standing outside telling people not to park in the parking lot when there's pleanty of parking available. I parked all the way at the very end far from the store so people who are less able to walk can get closer parking (common courtesy). As I did that I went into Whole Foods to shop for groceries but also had to pick up an order from Paris baguette which is next door. When the Whole Foods KAREN(mind you this was and old white male who works at Whole Foods) tells at me to move my car and that I can't pick something up from across the way after I shopped at Whole Foods. He said it's not my problem move your car! Literally yelling at me in front of everyone!!! How embarassing. Meanwhile I saw a family of 4, another women and another group of people park their car, not go into Whole Foods and went to Paris baguette to sit and eat there while parking in the Whole Foods parking spot and they didn't get yelled at to move their car-he allowed them to and I physically witnessed them drive in from the Main Street park their car and walk across the way to a different store and NOT Whole Foods! This is absolute discrimination of color clearly because I'm not Caucasian he decided to yell at me and not tell the other group of people to move it! I at least shopped at Whole Foods so this was just ridiculous! I've shopped at the Lafayette Whole Foods the Walnut Creek one on ygnacio and the ones in SF never have I been treated this way. BY FAR THE WORST WHOLE FOODS IVE EVER BEEN TO! the discrimination is unreal

    Photos
    Whole Foods Market
    Whole Foods Market
    Whole Foods Market - Berry Chantilly cake

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    Berry Chantilly cake

    Safeway Concierge Alamo - grocery - Updated July 2026

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