Please do not eat the salmon at the lunch bar that gets serve. It tastes really bad. I ready have to bad experience. read more

Today, I needed a bouquet of flowers for my wife of 35 years. So I went to the floral department at the Tassajara Safeway in Danville. While I was there Mariam Youssef offered to assist me to make the floral arrangement special. I must say, she went out of her way to make the bouquet a standout. Mission accomplished. It was a big success and greatly appreciated. Thank you, Mariam! read more

Went to order cupcakes today and the service was terrible. The lady who assisted me with my order (did not get a name unfortunately) was so rude and dismissive. She was clearly annoyed with all my questions like what flavors are available, what quantities can I order, etc. The most frustrating aspect was that she could not and answer my question regarding nut allergies. I had children coming to the party with nut allergies and I needed to know the allergens. She again seemed annoyed by my question and tried to dismiss it. I pressed because of the seriousness of the allergies and asked where I could find that information. She didn't know and finally she told me to call tomorrow and speak to someone else. I did call the next day and the person I spoke to was much nicer and answered my allergy question. Also, the cupcakes I received were pretty good and looked good. I would rate my experience higher but the associates attitude toward my allergy question is just inexcusable. This is a life threatening issue and her lack of knowledge and concern were a -5 for me. read more

Warning! Check expiration dates! I could not find my yogurt or hummus that wasn't seriously expired. This Safeway is terrible. Even the produce is gross. The people that work here also seem very sad and unhappy. There are also many empty shelves. I really hate going to this Safeway. I would expect better for such a nice area. What is wrong here??? read more

Unfortunately this bad review is for the pharmacist Justin. He was very rude, even though there were no other customers. I asked him a question about vaccines & he kept ignoring me & looking @ his computer. I told him why don't you look @ me when I'm talking to you. He finally pointed to brochure. I complained to store manager & he apologized for his bad customer service. With so much grocery competition, it's vital to treat every customer with respect. Sadly Justin has not learned that yet. I guess it takes certain personalities to work as a pharmacy tech. Maybe he should work in the back, where he has no chance of ruining the business for his boss. read more

I really do hate hate HATE writing bad reviews, HOWEVER, after my second RUDE, inconsiderate, really obnoxious experience at this Safeway I thought i would go ahead and write a review. Not that it really matters, cause, most people just simply "go" to Safeway. And also i never thought to review a grocery store. But since i just wrote a 5 star review for the Davis Food Co-op, I'll write a little something something for this crappy store, HA! The customer service at this store is non-existent. They are rude, oblivious to their customers, and completely saturated in their mundane life as an employee for this massive corporate toxic place they call a grocery store. What Danville really needs is a Food Co-op!! A place where people can come and shop healthy and actually have a pleasant experience shopping. It's really special when you get a smile and a courteous gesture from anyone that works at an establishment. I sincerely hope that this specific Safeway, will go away. Perhaps one day people will figure out that the items you actually get at Safeway are not SAFE at all. Frozen, packaged, filled with hormones and chemicals. Well, that's really all I care to write. I'm gonna' go cook me up some yummy fresh healthy DELICIOUS food now, which I just purchased from a Co-op. read more

This Safeway store is affordable grocery shopping at its best. It is a full service grocery store carrying all the items you'd normally expect, but they also throw in some extras that I, frankly, had not expected. Their produce section is huge compared to what I am used to at my local gracery stores, and has a particularly good selection of organic produce. There is a huge floral department with absolutely beautiful flowers and arrangements. There is also a Starbucks inside serving both drinks and pastries; good news if you were planing on shopping hungry which is never a good idea. The extensive deli offers specialty sandwiches made to order, and has a hot Chinese food bar where you serve yourself and pay by the pound. There are also many prepackaged salads. The biggest surprise for me, though, was that Safeway brand ice cream comes in exotic flavors: baklava, Creme Brûlée,Chocolate Toffee Mocha, Coconut Caramel Flan, Cookie Dough and Brownie Twist, Chocolate Covered Strawberry, and Cherry Cheesecake Chunk. Safeway Select also has a line of gelato in flavors like Chocolate Hazelnut, Cappuccino Chip, Cherry Marscapone, Salted Caramel, and Pistachio. My only question is why the mood lighting. Is it an energy saving move or is the produce section the new place for singles to meet and greet. I feel like all I need is a little bistro table with a glass of wine and some chocolate covered cherries and this place is all set to go! Maybe I'm supposed to have a romance with the food? \ I'm game. read more

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Safeway generally offers good quality service. This particular store, I'm afraid, falls short. The store manager needs to step up: I stopped by this evening at 5:30p. This is the time when people get dinner items. I wanted to get their fried chicken, but no one was behind the counter. There was one lady further down busy ringing up other customers. There was a line. I noticed another lady inside the kitchen area cleaning up. A man in line called out to her for service, and she simply pointed at the other lady and said 'she will take care of you'. What's the deal here? The manager should do his/her job-- your customers satisfaction, your employees morale, and Safeway's reputation all depends on your ability to manage. So please be alert. read more

Safeway rocks and this one is a rock star! Well...it's okay for a Safeway. 4.125 stars :) I hope this makes ROTD!!! read more

This is the Safeway you go to if you are rich and live in Blackhawk, unless you're like me, who has a curious boyfriend who wants to check out the grocery store where rich people shop. "But baby, its clear across town... *sigh* I guess..." So off we go, at like 11pm on a Friday night. We ended up doing some major grocery shopping there, but meh... I prefer the San Ramon location! Hanging out in Blackhawk just brings back down memory lane of childhood! read more

Only Safeway I can find that still carries Low Sodium Hot and Spicy V8 juice. Thank you Safeway. read more

The attitude of its pharmacy is the worst in this high end mature neighborhood. I booked online a time slot to get a senior Covid booster shot, got the email confirmation, also the email reminder, but the pharmacy clerk, was too impatient to check or not knowing how to use the computer, just insisted she does not have it in file, forced me to refill a long hand filled form with an annoying smile of " what can you do? I am in charge here!". That was not the end, the pharmacist Nguyen had no patience at all, spoke fast with an accent said something I could not catch so I had to beg her pardon to repeat, she just dashed out, mad and rude. Finally she came back, gave me the shot and walked out without a word. I want to point it out here that even the vaccine shot is free, it is a US government paid on my behave service of $249, I should be treated as a paying customer but neither of the two seem to understand ! ! I believe the pandemic has changed everyone's working attitude and their work ethics too. read more

What can I say....My wife has been shopping here for years, and now goes daily as all of our kids are grown. She comes home every day complaining. Not enough staff, empty shelves, serious lack of produce. I could go on. Over the past 2 decades, she has bonded with staff. Second home. What went from swift checkout, is now a 15 minute wait in line, and what used to be greeted by a smiling face, is now greeted by a frown by checkers that are clearly overworked, and unhappy by the new management who bought Safeway and are cutting corners. It is very sad. Parking lot is always a nightmare now. It is rare to see a courtesy clerk. The other day, the mature flower lady was pushing carts out front and my wife offered to help her. If things don't change, we will shop exclusively at Draegers...VERY SAD read more

The worst store to shop in due to too much extra end cap food being promoted and a severe lack of checkers- clean up your store! read more

Safeway - Safeway on Tassajara with People waiting and 1 Checker! Saturday October 20th around 10:30am. No regard for customers. - Grocery Near Me - Danville, California

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I utilize Safeway.com to drive-up and get my order instead of going inside to shop. Sal Marquez is typically the one who runs the order out and he is very kind. He's always making sure everything in my order is correct, and even if it's not he always offers to run in and grab it or substitute for something else. Every so often he'll even leave coupons or a nice handwritten thank you note. This last trip I came home and realized some items were missing. I called Safeway and Sal offered to deliver them to my home for free within the hour. Seriously, ordering groceries online is already hassle free and Sal makes it even more so! Thank you Sal! read more

One checker on express and one on regular register. Customer time is not a concern for Safeway. 1100 AM on Thursday!!!!!!

Literally the worst Safeway ever. They are always out of things. They have giant lines and never open extra cash registers even though there are employees standing around. They basically don't care. They don't care if you are waiting, you have to ask for another checker with 8-10 people in line. they don't care if they're out of stuff they just don't care. I came in tonight 30 minutes before closing and they had already blocked off half the store for cleaning the floors. I have a sick dog at home and was trying to get an ear thermometer so that I can see what his temperature is like. He's already been to the vet but I wanted to monitor him since his skin felt hot, No one would help me no one would go look for the product for me. Instead they Yelled at me and I wouldn't help me at all so now I'm driving all the way to Walnut Creek because even though they have the thing and they're in the shelves they would not let me get them or even have an employee try and grab it for me just the absolute worst customer service just the absolute least caring management I don't blame the employees they don't get paid much but the management is horrible I I avoid going there if I can but it's right by my house if I could never step foot in that Safeway again I would. In fact this is the last straw and I'm not giving them my business anymore I'll drive to Whole Foods or Trader Joe's where they care, read more

1) This place still gives out plastic bags. Bad for the environment, I know. But good for me when I forget to bring reusable bags or when I decide to go to Safeway impromptu! 2) I thought all Safeways are organized in a similar way, but it was hard to find what I needed. For instance, the baking items are located farrrrrr from the entrance. There could be another entrance, but typically, everyone goes through the one closest to the express lane. 3) Nice staff. 4) Plenty of parking, but people tend to park close to your car. 5) Located in a plaza, providing convenience - i.e. bank, restaurant, grocery store all in one place. One stop shop. 6) Sucks to exit because the solid divider forces you to make a U-turn to get back toward the freeway. 7) Nice staff. 8) Well stocked/fairly large Safeway. read more

I'm reviewing the pick up orders. I've recently been doing the drive up pick up orders ever since COVID and it's always been okay until Sal helped me out and went above and beyond the kind of service I was expecting!!! If there's anything that wasn't found in my order he always offers to run back inside and tries to find it or offers something close to it. He always remembers my name and always asks how I'm doing. He really is something special and it's not too often you find people as amazing as him. I will always look for him when I pick up orders! He deserves more than 5 stars read more

I've always stayed away from their chinese buffet. Recently had it and it was delicious. Came back tonight and had a bad feeling they were using MSG. ASKED at the counter and they all looked like deer in headlights. And finally answered yes and claimed a outside party made the food and yes. How they can get away with this and not warn the puBlic. And not state that at the buffet line is beyond me. I cancelled my order and won't buy the chinese buffet again. read more

The bakery created the most fantastic birthday cake! I placed my very specific request with Evelyn in the bakery department. She was friendly and professional with a can-do attitude. I don't know who actually created and decorated the cake, but it was so pretty and very delicious! It was a chocolate 8 inch round with cherry filling, white buttercream frosting with lots of pale pink flowers and happy birthday wishes on the side. A work of art! Thank you so much for making the celebration extra special! read more

Customer service here is horrible if you are not white. I have been going to this Safeway for over 20 years and consistently get discriminated. What a shame.. read more

If I could give zero stars I would. This rating is specifically for the PHARMACY DEPARTMENT. I have never dealt with a more unhelpful and rude staff. The pharmacy tech blatantly lied to my face and used the excuse about "Pharmacy Laws" which I then looked up to confirm that she was a liar. Do not get your prescriptions sent here unless you want to be verbally assaulted, disrespected, treated as if you are not a human, waste your time, and be put on hold to then never be answered again. This pharmacy is completely unprofessional. I still can not get over how INSANELY RUDE this pharmacy tech was. She should be fired for the way she spoke to me. If you are a b***h you should not be in a customer facing role or put in charge of helping anyone since you clearly do not know how to speak to a person that is only trying to get their prescriptions. They need to re evaluate their staff members immediately. I hope to god no one ever has to be verbally accosted for trying to get their prescription as I was. read more

Mr. Salvador Marquez is a true asset to Safeway and to Albertsons, its parent company. Shopping at this store for years wasn't a pleasant experience. However, everything changed when Mr. Marquez was transferred to this store. He treats his customers with dignity and respect. I wish he could be cloned. He is pleasant, helpful and professional. I hope his management takes care of him. Thanks Mr. Marquez for making us happy. read more

The curbside pick up at the Danville Tassajara Safeway has been a wonderful resource for social distancing during the Covid19 Shelter in Place! The first couple of weeks were challenging as they set up their system and were immediately overwhelmed by the people wanting to use the service. It was hard to find any available time for pick up or delivery. But all that has changed! Safeway has a very easy to use online ordering system and is very clear about items not being in stock. Now we can always find a pick up time within two days. A very special shoutout to Sal Marquez, the customer ambassador for curbside pick up. He is positive, efficient and so warm. He is proud is the pick up service and asks for feedback. He is happy about how Safeway is taking care if the employees and clearly loves his job! What a refreshing attitude he has! read more

Love their bakery! Always fresh baked goods!

A Safeway is a Safeway is a Safeway but holy hell do these folks have an incredible wine selection! I've never seen anything else like this at a Safeway. I was pretty unimpressed by the bakery selections here, and for the most part it looked like a normal Safeway, which to me isn't all that. But damn. Nice wine offerings, yo! read more

can't stand this place. Staff constantly changing. When you check out you have to deal with the clerks yelling over you about what time their breaks are. My favorite statement is: "Did you find everything you were looking for"? Hell no. Don't get me started. When you say no, they just keep on with their checking out. Why did they ever ask? Here's another fav out: "Need help out?" With what? Who? Why? Do you still get paid if you don't ask me that question? "Care to donate a dollar to.......?" NOOOOOOOOOOOOOOOOOO "Congratulations Mr. How Do You Say Your Last Name. You just saved 20 dollars by shopping at Safeway." No, I didn't. You may try to make me think that. I only paid 20 dollars less because you made me use my Safeway rewards card in order to get the money back. Anywhere else this food would have cost 20 dollars less. Why do we have to have this store in our neighborhood???? July 2008: they now have a new manager. His name is Steve. He says that he's out to fix all the problems in the store; doesn't plan to take a day off till everything in the store is fixed! Wow! He might never get a day off. Ever! By gosh, Steve did call me back!!!!! And with the soda water no less. I told Steve that he was the first Safeway person to ever call me back with a special order. If this keeps up I'm going to have to give Safeway another star or two. Stay tuned! read more

Stopped in here with the girls for a couple of items. Upon entering this store I had the idea that I would get stellar service and hoped not to see self checkout stands since this is a ritzy town. The layout is rather strange. Why can't this chain make all the stores the same? Just like In and Out burger, not that hard. Upon walking up to the checkout I was greeted by a manager at the express checkstand who quickly turned me away with my pink-car-kid shopping cart with a pleasant" I'm closed" So what check stands are they steering you to? You guessed it the self-checkout. read more

Nothing special. Not especially friendly, or nice. Can get decent breadth of products at a reasonable price. I guess you could argue that that's all a supermarket's supposed to do. What gets me about this place is the lack of customer service. On one occasion, I complained to the local store management as well as to the corporate HQ, but got nowhere. Uncaring, apathetic management. Quality comes from top down. Having your clerks robotically ask you "have you found everything you're looking for" and "do you need any help out" doesn't cut it. Come to think of it, quality of the clerks seem to have gone down throughout the years (I've lived in this area for over 15 years now), no doubt due to lackluster management team, both locally and higher up. I'll be headed to Draegers across the street regularly from now on, and advise anyone I talk to do the same. read more

Always always a line. Always. It's becoming the post office. You can always expect a long, slow moving line. No matter what time. Never enough registers open or badgers. It's sad. It used to be great. read more

Safeway - The new normal. Always a line. - Grocery Near Me - Danville, California

I really loved this Safeway when we moved to Danville over four years ago. It used to be more upscale. Now I'll barely go there at all and only because it is close to our house. Before the pandemic, we noticed everything going down hill. Refrigeration equipment repeatedly broken, food spoiled, many of the best employees leaving, and many of our favorite brands disappearing, etc. Now that shelter at home has been modified, I don't see anyone cleaning carts anymore and they aren't limiting the number of people in the store at busy times to allow social distancing. The last three times I also saw employees without their noses covered by their masks and poor enforcement of customers not wearing masks. It's like their management is living on another planet. Both Trader Joe's in Danville and the Whole Foods in Walnut Creek and San Ramon are doing more to protect their customers and the community. Meanwhile, our county cases are rising. I'm done shopping inside this store until there is a vaccine or zero community transmission in our county. I have 4 kids (with 3 hungry teens) and used to spend more than $400 a week in groceries there. They've lost my business. It always smells like rotting food now and I don't think their current policy enforcement does enough to mitigate public health risks. I feel bad for this store's employees and worry for their health. read more

Most incompetent pharmacy you will ever experience in your life. The people working here couldn't run a playground let alone a pharmacy. They don't actually start working on your meds until you show up and god forbid if they are more than 4 people there, they wont know what to do! I will never recommenced this pharmacy to anyone! The WORST I EVER SEEN! read more

Man, this place is hit or miss. I once had a woman take 20 minutes to make 2 sandwiches. Wasted my entire lunch. Today, I had the sweetest lady give me extra tuna, and then look up and say, "This is going to be a tasty sandwich..." with a sly grin on her face. Made me feel special. The check out clerk literally didn't say a word to me today, but the guy bagging asked if I found everything alright. I didn't have to wait forever like the Walnut Creek Safeway (which is a serious problem up there), but at the same time... they need some work on the management up here, especially since it's Blackhawk. Can't wait till I can afford to shop at Draeger's! read more

I'm really surprised by the negative comments for this particular safeway. This one is certainly one of the good ones. (Try to stay away from the one off Dougherty.) While its never easy to remain open and do renovations, they have successfully updated the store. It's come a long way over the last decade. The lay out, pricing, and selection is pretty much par for safeway. The customer service is great majority of the time. The ones who have been there for a while are awesome. You grow used to seeing the same people, and they get to know you. They should work on speeding up service at the sandwich area, and increasing check stands... People as a whole cant seem to handle the self check out very well... read more

As a child, I used to come here all the time with my parents until we moved to the other side of San Ramon. Returning after a good 7 years, it's a lot more dull than I remembered. The customers and staff don't smile or bother to look at you. Instead, they give you more of an annoyed look because you are in their presence. I got bumped into at least 7 times just being 10 minutes in that store, and I don't hear an apology. Maybe it's just because I'm now used to the great service and pleasant smiles I receive from the staff in Bollinger's Safeway, but I would appreciate a more friendly environment here too. read more

This Safeway has a great selection on wines. The Starbucks is also very nice. The problem however is on shelf availability of items. There's never eggs, milk, and a variety of fruits and vegetables. The onions are always old and beat up sometimes even black. Like who's managing this department? If I want fruits and veggies I have to go to Trader Joe's or Whole Foods making the grocery shopping process extremely tedious. I do like the fact the meat department carry Sol Fish and their Salmons always fresh. The crab here is always small compared to the Safeway at San Ramon Valley Plaza. The African American lady working the meat department is very rude. She doesn't like assisting customers so she disappears to the back or acts busy so she doesn't help anyone. Yesterday she assisted one customer and as I walked up after waiting for my turn patiently she walks away from the counter. I stood there 3-4 minutes waiting for come back. She didn't come back to assist me until I called her over. She had a very condescending attitude. I'll only come here for the meats specifically if San Ramon Valley doesn't have what I need. read more

The staff looks like they hate their jobs. And, management is not supportive of the customers who share complaints with them. I have had a few bad experiences, but I will only document the worst. The soap dispenser was on the floor bathroom. I brought it up, and the bagger said it's on the floor because it's broken. I said this is a supermarket, and it needs to be fixed due to safety concerns. He just placed it on the basin. It will fall again because it is large and was designed to be attached to the wall. read more

I shop at this Safeway as I live close by (not in Blackhawk). I'm giving the store a generous two stars since they always seem to have the things I need. I took a long break and shopped elsewhere recently after a guy posted a photo of a RAT crawling on the bread packages on the bread aisle. I was shocked! Today I was lucky enough to park right in front but I immediately was drawn to how FILTHY the outside area and parking areas are! Lots of garbage and scummy stuff all over the parking spaces and front walkway. It doesn't look like it's been cleaned in months. Also, I think management needs to make sure their employees don't stamp out their cigarette butts on the walkway and leave them. I saw it happen today. What employee litters their workplace this way?! Apparently this is now a Gourmet Safeway after the company's huge investment in upgrades. They've upgraded their prices, too, and now it's time to clean it up! read more

This is a nice Safeway. They have a great wine selection. I especially enjoy when they offer 30% off 6 bottles or more. They also offer a nice veggie selection and have many cheeses to choose from. The only negative is there is a creeper that works in the "meat market". I noticed him gawking at all of the females as they walked by. He was a total creeper about it. Eyes in the boat, Son. read more