There was no Sals 5th Ave in this complex. The sign was parts of the signs when you drive in but there was No SAKS Off 5th read more

I came in today to browse and considering there are a handful of designer brands including Donna Karan, Vince Camuto, Karl Lagerfeld, and Michael Kors, I wasn't impressed with the selection and styles. Each rack is generally separated by the designer but a few racks are a mix of multiple designers. I like the organization and set up as you can go straight to your favorite designer. I looked at the handbags and shoes and didn't find anything that I really liked either. I pop in here on occasion when I'm shopping at the mall and to date haven't found anything. Actually I take that back, one time I saw a coat but it was too pricy and I couldn't bring myself to buy it. I'm not giving up hope that one day I'll find something I like. read more

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I am not a clothes horse like some of my fellow Yelpers, but I do enjoy a new suit. The ones I have are starting to show their age and I decided to see what Saks OFF 5th had to offer on the suggestion of Spencer H. I walked in the Arundel Mills location and for some reason I expected it to be an extremely high end place. Not so much. Inside had 3 employees in jeans and long sleeve T-shirts. Very relaxed place. It seemed a tad bit run down inside but the employees were very nice. They had the very high end $1800 suits all the way down to the $180 suits. The high end suits had steel cable runninng through the sleeves. Sort of like when you go to Lowe's or Home Depot and they have all of the barbecue grills tethered together. I ended finding a suit I liked and grabbeed a pair of socks on the way out. The checkout employee said "Just one pair"? I said "Yeah. Why"? She said "Buy 2 get 2 free". Needless to say I did a 180 and grabbed 3 more pair. read more

There are lots of upscale handbags, shoes and clothes here. This is one of the best stores in the mall. You may not get a lot of help but you also won't be run over with customers. The sales were better here. Start at the clearance racks first. read more

Worst customer service tried to return something I bought in this store they couldn't find "record of transaction" and another item 2 days over one month of purchase so they would not let me return item I bought 2 days past return policy. Be warned don't shop here unless 100% sure you want item and even with receipt cannot return. Customer service is truly dead. Manager young white guy with red beard who does not care. If I could give negative stars would do that. Shopping here is Truly is when retail therapy becomes retail stress #stayfarawayfromsaks read more

I love shopping. But this place feel so dry and boring. Things are messy and not appealing. However it's located right next to Ulta and entrance of the mall. That's a plus. read more

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I purchased two identical items in the same order as Christmas gifts. TForce delivery claimed to delivered my package while we were home. To also prove that the delivery was never made, I have cameras around my house. Needless to say, I provide video footage to the customer service department and they still denied my claim because the freight company stated it was delivered. I don't know who is the actual thief here...Saks Off 5th or TForce Freight! Needless to say, be careful in purchasing from them. As a consumer, you may end up having to pay for items you will never receive! read more

Great deals and you can find plenty of name brands. I was able to score some cool designer glasses and booties both under $120. They always have deals but they also have sales so make sure to check your email and ask the associates. read more

So incredibly much better than the saks off 5th where I live. Popped in just to peak and was such a clean and nicely organized/lay out store. So many great designer jeans, bags, and jewelry. Restrained myself mostly, but with the great pricing gave in a little. Greeted right away and offered a cart when my hands got full. Their fitting rooms are closed but you're able to return even clearance up to 30 days with tags attached! read more

Purchased glove through website. Contacted the staff to check on order and after the glove arrives within 3 days. Only dealt with staff online and through email and received timely responses every time. - Jon R. read more

Hmmm.. Im wondering if this location will be going out of business soon. Its been quite some time since I've shopped here but I was in the area so hey why not. The first thing I noticed was that it was scarcely, stocked, poorly lit and had a cheap picked over run down feel. It felt more like a Ross than Saks. (Sorry Ross). It wouldn't have been so disappointing had it not still been selling suits at a discounted price of 600.00 read more

They were completely out of saks. My daughter wanted a saks for her birthday, I go there and all they got are clothes. I asked a sales person and they said they didn't sell them there. I wonder around for 40 minutes before giving up and just buying the damn instrument online. I guess you have to go to the real Saks on 5th for their music gear and this place sells outfits for grown women who want to perform on their saks at business meetings or something. What a dissappointment. read more

Pretty decent. Definitely better organized and better selection than the next door Last Call, but definitely not the best OFF 5th I've been to. I like how they organize everything - neat and easy to find things. I often find cute jewelry and sunglasses here. Sign up for their mailing lists, and they will often send you great 30-40% coupons. read more

Saks OFF 5TH - Department Stores Near Me - Hanover, Maryland

Every time I visit this stores it is well organized and the staff is friendly. However, I always have trouble finding a sales person on the floor. If you need help you will probably have to hunt an associate down to receive it. But, once you find someone they are usually nice and willing to help. On a side note...they have a good selection of clothing and I always find great deals! read more

Do not expect high end/designer selection. Very limited stock with many items you would see at Marshalls or TJMaxx. Return is VERY strict with only 30 days, especially if you order online. The 30 days is from order date so if you receive item a week after ordering, you only have 23 days to return. I found the gold jewelry section be the best part, and that too was limited. read more

Twice I have came into this store trying to buy a pair of sunglasses. I know exactly what pair I want and everything. 2 weeks ago I came in wearing yoga pants no one acknowledged my existence. I asked the lady behind the jewelry counter for help but she was too busy texting on her phone. I ended up leaving. I walked by the store yesterday & popped in. This time I was at least greeted because I was wearing Tory Burch & Gucci .... They're having a BOGO50 on sunglasses now, great! But I couldn't find the pair I wanted. I went back to the jewelry counter (same lady) was chatting with her friend, or coworker? for over 10 minutes. I asked if she could help me & she said when she was done with her convo.... I got impatient & found another worker. Asked the other worker where I could find the solid black Ferragamo sunglasses and she said "on the wall." Alright! I ended up leaving AGAIN & buying them at Nordstrom. Not a helpful staff at all. If you want customer service don't bother with this store. read more

I like coming to this Saks because they always have the specific clothing that looking for besides the fact that their " Joes " jeans suck by the sizes. Also my girl finds what she always want as well. I will recommend anyone to come here and catch some sweet deals plus the customer service is awesome. read more

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I visited the store and purchased two pair of shoes. During check - out the cashier was not very accommodating. Once I was home and proceeded to remove the sale price tickets on the bottom of the shoes. To my surprise the mark-down sale price was higher than the store cost for one pair. The other pair were not marked down at all, the price was the same (red sticker and white store sticker). I contacted the store via telephone and was informed by Kendra Odom and/or Lafoga to return the shoes to check for accurate pricing. When the shoes were returned, I was told that happens when a ticket is lost on a pair of shoes. Needless to say I was perplexed that so many shoes in the store were priced like the shoes I purchased. Needless to say the manager Kendra Odom was animate about the pricing practice. I did ask for the contact information of the general manager. Kendra stated that she could not provide me with that information and would give my data to the general manager. It's been at least two weeks and I have not received an email from the unknown general manager. In closing by pricing the shoes without an actual discount is fraud and price gauging. Avoid this location at all cost! HMattese read more

The two stars are for the men's suit selection, which is excellent. The missing three stars are for the bad service. Went in a few weeks back and bought two suits, unassisted. Actually I didn't see any employees working the floor. I get it though- discount clothing department stores NEVER staff properly, so the "ghost town" look is somewhat forgivable. The following morning I brought one suit back for return. The young lady at the counter tells me that the return system is down and they can't process any returns. I totally get it, and in fact I'm sympathetic because system issues are certainly no one at the store level's fault. She tells me I can call throughout the day and maybe come back. No problem. So I call later and it's still not fixed. No big deal. I end up calling the following day and I'm told that everything is working fine so I drive back up to the store to do my return, and this is where I have my complaint. I'm "greeted" by a young lady at the front who says nothing to me, just glanced at me and pages someone over the loudspeaker. No hello or "someone will be right with you" or anything. Is this the dollar store or is this Saks? Then a young man comes and appears to log in to the register. Hardly greets me either, stands looking at me. So I strike up the convo, tell him I was in yesterday and was unable to return this, give my receipt over, etc. Instead of offering some small apology, he gets insta-snarky, telling me that it was a company issue, there's nothing they can do about it and how "they don't tell us what's going on..." Completely unprofessional, and having been in management for a number of years at a well known competitor retail store, I couldn't believe the level of poor service I was seeing, so I actually said: "...so, no apology or... no offer to somehow make my driving up here TWICE sit a little better with me ?..." He just stared blankly at me and smirked. You have to make an effort for me to notice bad service and this store certainly did that. NoW that I think about it, no wonder it was a ghost town. Next time, I'm definitely buying online. read more

Update : on top of all the problems they gave me for a small two items order I finally received my order and it's a wrong order missing an item had to look for it else where and pay shipping twice I hope they all get fired there I just tried to call and they hung up on me being rude and mean wow .... read more

Oh gosh... I was so excited to shop here until I went inside...what a cluster of clothes. Unfortunate and unorganized. It was so hard to find anything! But if you are willing to search and are determined ...the sales are great compared to the original pricing! Good luck hunting! read more

I shop at Saks often and my most recent experience was exceptional. Anthony and Ashley are truly focused on customer service. Yet another reason to continue to shop at Saks Off 5th at Arundel Mills. read more

Great place for office clothing or high end casual. Though they do not offer tailoring alterations the Off Saks line of stores offers many discounts and the selection is great. read more

The employees are beyond rude. I don't expect much in the way of customer service, just mutual human respect is enough for me. Because I didn't have a $1000 item in my hand I was treated like scum. Well I didn't even buy what o intended and won't be spending any more of my time or money in this place. read more

Since I'm a guy, I can't judge the women's clothes, but I love the men's section. They were recently running a 50% off clearance section, and I picked up several dress shirts and pairs of slacks for a great price. I also feel the need to give a shoutout to Lydia. She was super helpful and even gave me the numbers of other locations who also were having clearance sales. I called around, and ordered a seersucker suit for $180, regularly $700. Not bad. People complain that the prices here are high, but remember that they have high quality merch for sale. read more

Nice store very neat and organized, they have a nice denim displays (Im a denim fanatic so this is Muy importante). I wasnt able to find the item I was looking for but this did not take away from how well the store is put together. Off 5th is still pretty pricey but if you are lucky you can stumble upon one of the stores BOGO sales. I was able to buy 2 pair of designer jeans for under $200.00 before because of there BOGO sale. Now for me thats is a great deal but if that is too expensive for you then this may not be the store for you. They also have "color dot sale" the color of the dot determines the percentage off. You can find great deals with these type of clearance sales as well. I love my designer threads but have no objections to purchasing past season items. Momma taught be to always head straight for the sales rack first. So stores like Off 5th are right up my alley. Off 5th gets two thumbs up in my book and whenever Im at the mall I always stop in to see what the have in stock. On a personal note I LOVE to shop its like getting presents all year long! read more