Had them out through the utility service plan for a maintaince furnace check. Very well pleased and…read morevery thorough. Will use them again for my ac in a month or so.

I called them due to the A/C not working. The technician showed up on time. He ran his diagnostics…read moreand told me the compressor was damaged as well as an obstruction in the coolant line. He said the difference between fixing it and a new unit would differ by only $1000. He had his salesmen come out and run the estimate. My wife and I told them we would sleep on it. In the meantime, we had another independent technician come out. He pointed out that Great Dane took my capacitor on the A/C unit. He replaced the missing capacitor and could not find an issue with the unit. It is running fine. Our house is maintaining its temp. The 2 service calls cost me as follows -Great Dane $129, and the independent technician $185. the second opinion saved me what would have been a repair of $6k or a suggested new unit of 8K. I am Glad i called for a second opinion. I also had asked twice for a breakdown of the suggested repair, i still haven't received it. The only quote given to me was for the new unit. They are only looking out for themselves, be careful.

The owner came out, he was very friendly. However, the pricing was not within my budget.read more

I was extremely happy with my experience with C&C! My hot water wasn't working, which is definitely…read moreinconvenient, and they were great with getting me on the schedule quickly! I also love their text feature where they send you a picture of the technician coming to your house and call you to let you know when they're on their way. Wonderful customer service!! Kevin was the technician who serviced my hot water heater and went above and beyond to help me. He was friendly and thorough with his work and also explained the diagnostics in simpler terms (for people like me who know nothing about this stuff LOL). He even helped me clean my filter that was dirty and left me some extra tape. I highly recommend this company and will use them again for any HVAC needs!

Excellent customer service, great timing and overall good business a/c back working !read more

This is not to be confused with Comfort ZONE, which is also in Royal Oak - this is Comfort ZONES…read moreHeating & Air Conditioning. I made a Yelp page for them since the other business already has an established Yelp page. Last Tuesday, I noticed my hot water heater making odd noises, after I took a bath that night. I went to look and sure enough, there was about a half-inch of water on the floor. Last year I experienced a massive house flood, so I definitely didn't want that to happen again. I have an Appliance Plan with Consumers Energy so I called them, and they outsourced it to Comfort Zone. Comfort Zone showed up at my house the next morning, diagnosed the problem (water landing on top of the flame, apparently), and were able to install a new water heater the same day, which was great. The cost was $1470, which sounds like a lot but Lowe's was quoting me $1650+ that same day, too. The reason for the three stars is that they aren't great at answering the phone. The next day after the water heater installation, one of my sinks was operating at about 60-70% of its former water stream, so they said they'd send someone down to look at it (this was Thursday). By 4-5pm Thursday I hadn't heard back from them and no one had shown up, I left them a voicemail to say Friday would be fine. I called again Friday morning and got voicemail again; I said that 3:30pm would be the latest I could have someone over on Friday. Sure enough, at like 3:25pm one of the techs, Cory, did show up, and was able to fix the problem ... but there was no communication from either him or Denise, the receptionist (and possibly owner?), about this. That being said, I'd still use them again because they were able to quickly diagnose the problem + install a new water heater on the same day, so I didn't have to stay somewhere else overnight, since I had to turn off the water to my entire house.

I requested a free quote from this company. While the quote is free, there is a service fee…read more Perhaps the techs work on commission? Either way, communication could've been more clear and kind. We're all trying to get by. Further they only have one review from two years ago, so this conversation coupled with the review tells me a lot of what I need to know about the business.

Call anytime 365/24/7! most reliable company to get the job done anywhere in the state of Michigan…read more Licensed & Insured Contractor Brian and Paul are the best !

My furnace quit the night the temps dropped to -1. Warren told me someone would be out the next…read moreday. I won't go into all the details, but the first attempt to repair the furnace did not succeed. Kirby came back the following day. He made certain my furnace was working and I was happy before he left.

My furnace stopped running and I put in request through Yelp. Warren responded within few minutes…read moreand walked me through troubleshooting the furnace without any charge!! My furnace is running completely fine and he saved me the headache and money! Really appreciated the quick and good service :) Definitely will be bringing all my business to them!

Just had a new condenser and evaporator installed by Comfort Temp. Brent and Jack did an excellent…read morejob. They are professional and caring answering all my questions. They paid attention to my concerns and to detail. Clean up was like they were never here. I wish all service could be this good. The new AC unit runs as is intended and is very quiet. Highly recommend this company. Thanks again.

Tom, Jake and Austin installed our furnace/AC today. They were all professional, efficient, and…read moreknowledgeable. They were considerate of our house and asked and answered all questions respectfully. I recommend them and Comfort Temp. This was my second interaction with them and I wouldn't go anywhere else.

Top notch! We needed a new system: furnace, a/c, air filter system, and humidifier. Charter was…read morereasonably priced. They came out fast for both the quote and the installation. They cleaned up after themselves. They respected our home. The owner even went the extra mile to make sure to get me the air filter I needed. Highly recommend.

They do good work and are fair. Definitely will call them again. The service tech correctly…read morediagnosed the issue and the job was done correctly the first time.

Finzel's is always the best. I am so glad we found them years and years ago. We switched our…read morefurnace and air maintenance to Finzel's and have never had a problem since. They get out to the house quickly if there is any problem or concern. Over the years we've met every employee, I think, and each and every one is an expert, explains everything, and never steers us wrong. Just recently we had to turn on our air conditioning earlier than usual in the season, and they set an appointment quickly so we could have it all checked first. With the yearly Finzel furnace checks and air conditioning shut down for winter, and the air conditioning check for spring/summer, we never have worries. And they don't over-charge!

Great company!! Installed my furnace and ac and did a fantastic job, definitely would recommend…read morethem to my friends and family!!

Beware of this company they charged me double the price for a job.I had a part replaced on my air…read moreunit that cost 10-30 dollars.I was charged $650.My air went out on one of the hot days because live in a colonial style house it was extremely hot.I spoke with several other companys the job is under $300.Meanwhile I've tried to reach out to a manager several times and can't get a resoonse.

I had a horrible experience with Comfort Zone Healing and Cooling. Their customer service is awful…read moreand Denise is the rudest front person I've ever dealt with. She wanted payment upfront without telling what the problem was and doesn know how to treat customers. I wouldn't do business with this company and wouldn't recommend any of my friends or colleagues either after my interaction and lack of customer service with Denise.