I started using Universal a few years ago, But luckily…read morehaven't needed them in awhile! The staff comes out quickly and will warn you about emergency charges vs regular. I appreciate the knowledge the workers bring, they usually understand some of the older setups I have in my house and what they are the way they are. The staff is respectful, always covering shoes and explaining everything really well. Prices may be slightly higher than other places but having an expert install things correctly the first time is worth it. This round I had them replace a basement toilet, fix a not working faucet and diagnose water pressure issues.

We noticed water backing up into the basement floor drain, so I called Universal Plumbing and Sewer…read moreto take a look. They cleared the blockage, explained what caused it, and made sure everything was draining properly before wrapping up the job.

Great service, great price. Job very well done, quick and efficient. Used them for my last two…read morejobs and have no complaints.

Great service, reasonable prices and did a thorough job. Cleared several slow drains and replaced…read moreshower head.

Had them out through the utility service plan for a maintaince furnace check. Very well pleased and…read morevery thorough. Will use them again for my ac in a month or so.

I called them due to the A/C not working. The technician showed up on time. He ran his diagnostics…read moreand told me the compressor was damaged as well as an obstruction in the coolant line. He said the difference between fixing it and a new unit would differ by only $1000. He had his salesmen come out and run the estimate. My wife and I told them we would sleep on it. In the meantime, we had another independent technician come out. He pointed out that Great Dane took my capacitor on the A/C unit. He replaced the missing capacitor and could not find an issue with the unit. It is running fine. Our house is maintaining its temp. The 2 service calls cost me as follows -Great Dane $129, and the independent technician $185. the second opinion saved me what would have been a repair of $6k or a suggested new unit of 8K. I am Glad i called for a second opinion. I also had asked twice for a breakdown of the suggested repair, i still haven't received it. The only quote given to me was for the new unit. They are only looking out for themselves, be careful.

Service was prompt and efficient. Bryan did a great job explaining to us what was wrong and what…read moreneeded to be fixed. We will most definitely use Waterworks again!

Called for drain cleaning. Professional, knowledgeable, and fair pricing. I would hire them again.read more

I'm very happy with the equipment they installed, that is 5-stars all the way. It works very well,…read moreis ridiculously quiet, and the install is beautiful; a work of art, just check out the photo. Edit: We just had them back out to install a new ductless mini-split system to cool our home and their work was, yet again, top notch! They were prompt in coming in and providing an estimate, helped match us with an electrician to get power to the unit, provided us consultation to help ensure we got a unit that would suit our needs today and tomorrow without overpaying, and then did another beautiful install. For both heating and cooling they are prompt, courteous, and I've never seen cleaner work. They are neither the cheapest nor the most expensive estimates we received, but they are the absolute best value for the money you're going to spend.

This was the 2nd time I hired them for a required Madison Heights rental furnace inspection…read more Garrett Cross came out. He was on time, called when on his way. He was very professional and thorough, answered my questions too. Price was good, would use them again.

When I called Eric and Anthony regarding what I thought was a simple plumbing problem. Not only…read morewere they prompt efficient and extremely friendly. But my clog turned into a complete tear out of pipes in the ground. They were very concerned with any questions I had and were more than willing to help of any issue I had. Not only were they on time, they are very knowledgeable. They are family owned company. Nowadays it's hard to find. Christina in the office is willing to answer your questions day or night it is a comforting touch you don't find nowadays. They stayed within my budget, and didn't try to play the oh yeah it's going to cost you so much extra game. Five stars definitely

Great service ... problem solved in a quick professional manner... no more drippy shower thanks to…read moreAnthony... would definitely call them again if needed there services

We called to have our furnace looked at as we had no heat. When the technician came he said the…read morethere was a major part that needed to be replaced but it was under warrantee. It took several days to get the part in and once it was installed I was handed a bill for $2000. I was told that $500 of that bill was to return the old part to the manufacturer. Upon investigating I found out that the manufacturer covers the cost of returning defective parts under warrantee and this repair should have been around $500 to $600. I requested an itemized bill from them and was told that they don't do that and was ignored when I made further inquiries. I would not recommend this company to anyone.

Yeah Sheldon! You are as good as it gets! Thanks for coming to our rescue on one of the coldest…read moredays of the season! We woke up to no heat, made the call to Handy Brothers and within the next half hour at the least Sheldon arrived to face repairs to a twenty odd year old furnace. Within the next hour, he diagnosed and explained the problem, got the heat running, knowledgeably and efficiently answered all our questions, helped us ( through a low-pressure conversation) choose the best replacement furnace for our home and while waiting to be sure the furnace was going to run efficiently, he put a new switch on the fireplace. Great technician and fantastic service from the phone call to this posting. (They have already called to make arrangements to come measure for the new low energy, high efficiency furnace unit). In all the years we have called on Handy Brothers for their knowledge, expertise, maintenance and purchasing we have never been disappointed. Highly recommend Sheldon for his personable approach, level of knowledge and obvious skill since we are warm as toast now!

My furnace quit the night the temps dropped to -1. Warren told me someone would be out the next…read moreday. I won't go into all the details, but the first attempt to repair the furnace did not succeed. Kirby came back the following day. He made certain my furnace was working and I was happy before he left.

My furnace stopped running and I put in request through Yelp. Warren responded within few minutes…read moreand walked me through troubleshooting the furnace without any charge!! My furnace is running completely fine and he saved me the headache and money! Really appreciated the quick and good service :) Definitely will be bringing all my business to them!

Beware of this company they charged me double the price for a job.I had a part replaced on my air…read moreunit that cost 10-30 dollars.I was charged $650.My air went out on one of the hot days because live in a colonial style house it was extremely hot.I spoke with several other companys the job is under $300.Meanwhile I've tried to reach out to a manager several times and can't get a resoonse.

I had a horrible experience with Comfort Zone Healing and Cooling. Their customer service is awful…read moreand Denise is the rudest front person I've ever dealt with. She wanted payment upfront without telling what the problem was and doesn know how to treat customers. I wouldn't do business with this company and wouldn't recommend any of my friends or colleagues either after my interaction and lack of customer service with Denise.

Extremely overpriced. Consistently 3-5x the cost of other quality providers. I'd avoid.read more

When they tried to fix my toilet, all poop and pee and throw up came from out of my toilet, I can't…read morebelieve this this is unacceptable. My toilet has so much stuff overflowed they had to take my toilet out and replace it with another one. I can't believe this do more and better plumbing thank you.