Great prompt and friendly service. Doesn't get much better. Got same day service too!read more

They came immediately after I committed to use their services. I tried another company online for…read morequote, and price was higher at the other company. I needed a new water heater and my water heater was already leaking out. With a great team, they got all parts using tag team and phone calls. I may never use any other plumbing company again. Kudos to Paul and Steve and another guy who I didn't get name of.

This is a mixed review. 1. When I called and spoke to…read moreChris, he quoted $180/hr but also said that he believed our issue (pilot lighting on 2 heaters) would take much less time - leading me to believe I would be charged only for the time spent. He made no mention of a min. amount of time or money. So I said "let's do it". 2. When Spencer came to do the work, he was on time, is a lovely person and he got the work done in about 30 minutes. Needless to say, I believed I'd be getting a bill of under $100 based on my original conversation with Chris. 3. I recd the invoice today. $206 for 30 minutes of work! I called and spoke to a representative who said that the hourly rate was $190 and that there was a minimum of 1 hour service hence I owed $190 plus sales tax. I said I was shocked and did not expect this, to which she replied "okay". Terrible communication and lack of full disclosure of their policies. I am only giving two stars because Spencer was great.

Long ago, while living with a family of three generation plumbers in the Rocky Mountains, I came to…read moreappreciate the long hours, the hard work, and the old world hierarchy of master and apprentice plumbers that the trade still uses. We moved to Santa Fe recently and reached out to realtors and our inspector for recommendations to install four mini-splits. Without hesitation, each pointed us to CypressB, and what a find. To my pleasant surprise Chris manifested every facet of my ideal plumber. He is a master craftsman who employs apprentices. His experti shows in the impeccable product. and he's a great guy. Five stars.

Owner Gerard & crew are exceptional! Highly knowledgeable. Honest. The only company I use for my…read morehome; have for years. Recommended them to many, and all have been pleased. If there's ever an issue following the work (things can happen), they promptly return to address it. Not a large company, so there might be delayed response to a message left, since they're much in demand. Are they cheap? No, but I find they're in line with other plumbing contractors. P.S. When my furnace died, he actually advised me to buy a significantly less expensive one he felt was every bit as good as the pricey (famous) product I had in mind. So very thoughtful. Lovely to work with!

BEWARE!!!! Horrible awful shoddy workmanship and EXPENSIVE!!! They have no clue what they are doing…read moreand are completely incompetent when it comes to install and trouble shooting. When the state red tags the work they have done, they act as though they are above the law and can leave families with little children without any heat. Just the absolute worst all around.

Always have someone there to help you find what you need, and they actually know what they have at…read morethe store. Many of them have even used the fittings and parts, unlike other places like the Ace Hardware store.

I saw a very bad review of Big Joe's here on Yelp and just to be sure, I've double checked…read moreeverything that I was already sure of, Big Joe's is fully licensed and has been our go-to plumbing service for 20 years. He's covered our old adobe in the Guadalupe and totally replumbed a bad situation there, and he still covers our home and casita here in Santa Fe. He has been licensed and bonded, etc., for 31 years, has always done great work and is very responsive if you have a problem leak or whatever. He totally replumbed our adobe, he has installed a new boiler in our home, and myriad other plumbing situations involving heating and cooling both large and small. And my wife and I are very grateful to the friend that originally recommended him because we can always depend on Big Joe.

Great and very responsive on short notice. I ended up not going with them as my initial person got…read moreback to me, but I would highly recommend them for any prompt service required.

first day: Justin came at the wrong time. had to re-schedule…read moresecond day: Marco came to replace filters WITH NO FILTERS. SAID HE DIDN't know what size. I told them the size when I called BUT common sense would have been for Marco to have figured this out before coming to my home Then he gives me a bill for over $400! Waiting to hear back from a mgr??

We had a mini split installed in our garage and Damien and his crew were beyond wonderful to work…read morewith. Phone calls and messages were responded to promptly and the estimate was spot on. No surprises! I highly recommend them!

AC quit cooling - I called All in One on a Wednesday. A very nice person on the other end (Sarah)…read moresaid they would try to squeeze me in on Friday, but if not they would get me in on Tuesday of the next week. On Friday at 10am Toby called and asked if he could come over in the next half hour. In 20 minutes he was at the door. In another 40 minutes, he had the issue with the compressor analyzed and repaired. I thought the fee was fair and reasonable. All around - great people and great service. I couldn't be happier.

Omar saved us in the middle of a heat wave! Our AC was not…read moreturning on and he came the very next day fixed it quickly. Super appreciate his service and highly recommend.

We recently had ductless air conditioning installed in our home (4 rooms, approx. 2000sq.ft.) High…read moreDesert was the lowest of three estimates, and had been recommended by a friend. The project was completed ahead of schedule, and we were impressed by the quality, communications, cleanliness, and general workmanship of their team. We will be using them for future maintenance and other non-related projects. Hugh Casey 3/20/20

We hired Art's Plumbing to remodel our shower and to move the floor drain. We were originally told…read moreby Adrian they would work on a 'time and materials' basis of $200 per hour. The assistant plumber was left to excavate the floor and the lead plumber didn't return to the end of the day. (Our radiant heating pipes were damaged during their work.) We were then told that the business owner would need to approve the continuation of the project. Four days later Adrian called to say the remainder of the project would cost $2,600. We opted to finish the project with another local plumber who we could trust. Art's would not be responsible for repairing the radiant floor pipes they damaged because we opted to finish the job with another plumber. We wouldn't use Art's Plumbing again if they were the last plumber in Santa Fe.

Because it's high demand job, they show up whenever they want. Charge whatever they want. I guess…read morewhen I hired 3 yrs ago, they were new. Now, they say I see you tomorrow. And a helper just stands next to him hand over tools and the invoice shows $180 for helper on top of the total charge. O still need a job done but they don't answer phone anymore. I'm sure they blocked my phone number.Ok man, it's plumber's and electrician's world now. Don't take an advantage. You'll be sorry in your life one day. Remember? I even gave you a tip. Bueno muchacho