A really nice Sallys. Parking is tight in the weekends but doable if you wait. The Sally's is clean and well stocked. They had everything I came in for. The employees are nice. Elena and Maria helped me find what I needed and helped me with information on what I needed to get. Give them a raise, Sally's! Would definitely swing by in the future because of how helpful they were. read more

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HIRE MORE WORKERS. This is ridiculous. This is closest Sally's to my house. It's not even convenient to even come here. Do better management. read more

Sally Beauty - Y'all need to hire more workers. This is ridiculous. - Cosmetics & Beauty Supply Near Me - Los Angeles, California

The girl who helped me name was Rosa and she was sooo kind and helpful she knew a lot about products and even tried a lot of them. She was so honest and laughed . I will forsure come back to this Sally's !! Thanks again Rosa!!!! read more

Sally Beauty - Cosmetics & Beauty Supply Near Me - Los Angeles, California

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Excellent customer service. I was looking for specific products and had to be helped by multiple sales reps and they were all so nice and professional. I was very impressed with the shared sense of decorum. Parking was fine. Good supply. read more

I have shipped here several times, staff is generally nice. There is a parking lot that is shared by many other businesses and with ample parking. Today I got some excellent guest service from Ibis, she was friendly, as was the other associate. Ibis sourced a product I have been seeking for over a week and had the store hold it for me, some of the best guest service I've had from Sally's. Thank you Ibis. read more

Sally Beauty - Front - Cosmetics & Beauty Supply Near Me - Los Angeles, California

just in reference to some of the people leaving wildly dramatic reviews like come on. It's a sally's... It's not that serious. If items were that important and getting picked up they should be getting picked up by hand by the person ordering them not putting the task on someone else to do because they don't have the time the gas or the money to do with themselves lol. It's retail they work in a building with 70,000 chemicals every day, literally chill. Also like a weird little thing about employees that I don't think a lot of people seem to understand is that they can't control the bank they can't control how money is transferred they can't control how it is moved.. out here taking this world way too seriously when these are just every day humans like everyone else clocking in for a job but because it is behind a counter or in a store it's completely justified to treat them as less than. Like relax nothing in a sally's store it's truly all that serious and there's like 90 of them in every city somehow no matter where we're driving it's never that far, and if it is that's not anyone else's fault but the drivers cause there are 1 million different ways to get things delivered these days, there are 1 million ways to be just rude to people for no reason other than someone's own entitlement and bad mood. Not to mention the people there aren't even that bad and they haven't been that bad at any point that I've been in there... then again I treat the people around me like they're human beings, just a weird quirk that I have like some people have a weird quirk that involves hitting on the Internet and whining to want someone else's day ruined because they liked it so much why not do the same thing to someone else??? so weird. anyway #chillonretail2024 and try to treat humans like humans, just for fun :) read more

Edena was great! She had amazing customer services and was informative about products. She was very nice and helpful!

I honestly like this location! It's not the biggest Sally's but they usually always have my arctic fox colors. And I'm usually always coming in right at closing due to my work schedule and they have always let me in with no issues or attitude with even minutes on the clock to closing time. I highly appreciate retails places that actually let you in and are OPEN until their closing time, not 15 mins before because they want to leave. When in reality it really makes no difference.. you'd get home a few minutes faster. Maybe. Also I've ordered online from here with the 2 hour delivery before 4 pm and I was super stoked on that option. My package was delivered within one hour and everything was correct. And like the other gal said in her review if your too lazy to get it yourself then don't cry about it when your order isn't exactly what you wanted. Usually when the item is not in stock that you ordered the employee will substitute it with whatever they do have that is equivalent or similar to what you requested. And I'm pretty sure you have the option to have them substitute the item or not when you make the order online As a person who worked in retail for 10 years of my life.. I have a deep gratitude for anyone who does their job without a sour face or attitude. Cuz TRUST retail sucks. But it's not hard to be a decent human as a consumer or employee. read more

The girlies working here are so nice and friendly :) As someone who colors their hair for fun, I can get intimidated going to beauty stores but the girls working here are super warm and helpful! read more

Came in this morning customer rep was helpful in answering my questions but a lil attitude. On the other hand, store is very well stocked and clean. read more

Sales associate was working Saturday night was super sweet and was very helpful and helped me get everything I needed

Sales associate was helpful in telling me about her using the same hair straightener that I was planning to buy. Also she was helpful in suggesting hair mask and how to use it. read more

Thalia is so sweet and very knowledgeable when it comes to the products. She was patient asked questions to provided the right products for my hair. coming from someone who is not familiar with hair products and dyes it's really great to have someone go out their way to make sure they Give you the right thing for your hair and not just trying to get you in and out if their store. Thank you Thalia your service is magnificent read more

Great selection, parking, and customer service. I went all the way to Inglewood for bleach and dye and I could have just slid down vermont and came here. read more

This is a small Sally's but it's well maintained and their staff is friendly. I love that the have promotions going on frequently. They have all the hair dyes you need or maybe you just need a styling tool or if you want to purchase nail polishes read more

Actually having a parking lot was def a plus, the lady working was really nice and gave me a lot of advice on what to buy and how the color would turn out. I didn't even think about getting a hair mask and she suggested it without being pushy, which is great cuz I'm bleaching the absolute profanity out of my hair and I needed it. read more

It's one of the smaller Sally's I've been to but they still carry enough of the items I randomly need from time to time. Service has always been great. There's a small parking lot in the plaza it's located in. Best thing? It's right next to Mateo's! read more

Sally Beauty - Cosmetics & Beauty Supply Near Me - Los Angeles, California

Thank you Christina for your amazing customer service, I had never felt so helped by any Sally's employee. She helped me pick my color, guide me through the process and was very patient. I will be back again when though it's far from my house. read more

I Came right before closing time I needed to order something through the register that they didn't have in stock at the store. Gabriella was so helpful and I had a coupon situation and she was so patient and really tried helping me figure it out. Hard to get customer service like this sometimes lately. Thanks for a great experience. ! Will be back :) read more

Someone needs to do a better job about the hours . Because I went in there and the door was locked , can you post the current hours of operation ? read more

As the closest Sally's to my house, this is my go-to location. I usually run in once or twice every few months to find a new shampoo or conditioner, and maybe pick up a leave-in I've been wanting to try. They carry a wide range of curly hair products, some that can't be found in Target or CVS which is nice. Never had any service complaints but then again I've never asked for assistance. Will continue going here. read more

Sally Beauty - Some hair goodies I picked up on my Sally's haul - Cosmetics & Beauty Supply Near Me - Los Angeles, California

Been coming here for years, actually grew up around here and this always been the spot since middle school I've been dying my hair. I loved coming to this Sally's cause most of the time I feel so welcomed and they give me the right tips on dying my hair.. I feel like they get new employees every month or so and they just get worst and worst. When I came here last month it was another girl working the shift and then this week I just came it was another girl. They're just rude now and shows that they don't like their job or have any knowledge of what they're doing . This Sally's used to be where I go to but probably just going to go somewhere else, these girls need to be trained better and let them know it's also a CUSTOMER SERVICE JOB. Why do you have an attitude with every customer? Not coming back anymore. read more

Well Stocked, They even carry ethnic beauty supplies like "Curl Biz" half the price for what Curl Biz wants online. I like the Cashier with the long Blond hair, she's always sweet and respectful. I don't think I'll be patronizing this buisness anymore out of convenience. It's pathetic that the Manager is less respectful and polite towards her customers than her cashiers. In all the times I came here (once a month for a year) for my Hair Care products, the Manager has never said "Thank you". She will demand your attention when you walk in the store, but dismiss you after you give her your payment. This has happened more than once, so she's not just having a bad day. She's just nasty. I won't be going back. Zero Stars should be an option. read more

Came in to return an item and lady was annoyed, and I did not have a good customer experience.

I have to say honestly I just had the best customer service of my life . Cristina medina answered all my questions. She was patient and really polite... it's really hard to find people like her. I been in other sally shops but no one have ever done the job like her . Thank you Cristina Medina read more

I will be back! They had infusion leave in, which I have not been able to find for years. They also recommended an excellent edge control that was great. Great Sally's prices. Very happy with the Sally's. read more

The staff here is not helpful and can be rude. They're always putting stuff away and when youu ask for help they seem to get annoyed.

This is my closest sally beauty which is why I come but it definitely shows the L.A. side to it . Some of the workers don't know the information they're giving their customers . I've been dying my hair for years and the staff tried to tell me something that made no sense to me. . Please train them correctly read more

I've been going to Sallys since I was like 5years old...I am now 26 ...going to this store, I already had low expectations....neither employee acknowledged me as I entered ...roaming the store, I noticed they do not sell enough products, or, have a more broader selection like others....the employees spoke Spanish loudly back and forth to each other which in a way was uncomfortable and walked passed me several times, again, without acknowledging me or asking if i needed any help...not that i would have bothered anyway as they didn't look like they could help me with my specific hair needs....anyway, i got what i needed and got out ...this sallys is the closest to me so unfortunately, i will return but next time, i will point out out their lack of customer service when i return if it happens again.... read more

Am giving it 1 star because I couldn't put 0 stars !!!! Horrible service I went in looking for human hair and i asked if I can bleach there satin strand brand hair (the most expensive they have ) they said YES it's 100% human hair !! Lies false advertising!!! Am a student at LATCC cosmetology so I brought the hair in and just wash it add a little toner for less than 5 mins and the hair burned melted !! Went a nasty color and when I blow dried it , it start falling out and completely melted !!! I had my instructor a licensed cosmetologist do it with extra care and low heat ! Horrible fake hair all of it !! So we called and the manger was a complete rude ass even after we called nicely she blamed us !!! Your worker told us it would be fine if we colored it ! And they did not refund me or give me store credit !!! It's okay though you lost all your lattc Cliental !! You could of gave me my $111 back instead you lost thousands!!! Your welcome Sally's !!! I'll let every one know about your horrible hair and service and your rudeness !! read more

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The service is sooooo terrible here almost every time I go. Today I went to pick up 3 hair dyes and they were not out in the shelves but they were still in a packing box right in front of the shelves, the sale associate (Jenny) told me that she would unpack them later on that day (instead of right then when I was there ready to buy). These employees are lazy and uneducated about their product. read more

Jessica could not say hello when she passed me by. I was never asked if I needed any help. Everyone at this store would benefit from retraining. There was an older lady who was stocking things and never said much as a hello either. I really hate this location but I was headed home so I was saving gas. read more

Great customer service by Katherine . Very patient and very informative. I will be coming back again for her service . Her hard work isn't unnoticed . She made me understand the importance of taking care of your hair . Amazing attitude and she didn't make me feel bad about my personal problem issue I had when coming to the store with answers . She gave me answers and solutions and thanks for help I was able to get fix. Thank you Katherine . She deserves a raise . read more

I've come here a few times in a case of emergency and always the staff was friendly and helpful.

I've always had great service here. They are all very friendly and sweet. When I need something they help out.

If it wasn't for the variety of manic panic colors. 0 stars. Horrible customer service. That sums it up

Horrible location not enough products for natural curly hair. Customer service is no help at all!!!

I am giving this store a 1 because I walked in and the employee by the register just looked at me. She didn't appear to happy since the store was 30minutes from closing. Also I was supposed to get a free shampoo w the purchase. I asked for the shampoo, and she said they didn't have it. So I told her well when can I come get it? Since I was spending a good amount of money that day . I couldn't believe what she said !!!! She said we don't have it and we won't have it , we have to order it. Wow!!! Not even in a friendly way. I will never go to that store again. She even gave me a hard time when I couldn't find my discount card. Talk about bad customer service. read more

The store is definitely one of the worst Sally's in Los Angeles. Their customer Service sucks they have so many boxes in front on the hair dyes you can't even see the colors I asked a lady to help me because I have black hair and wanted to dye it a brown she said I had to bleach it which I responded that's fine can you help find a hair color that would be good shade after I bleach which she responded I don't know, I don't know there's hair colors right there choose one ! She did not sound like she knew what she was talking about she did not tell me what pro axid . I think I got Better help on YouTube then a "professional cosmetologist". The second time I went there I was in line waiting to pay when the customers and the managers were fighting the manager was not a professional at all ! She was being very rude ! The only nice lady is the lady with golden brown hair! Some times I feel that they make her do everything front /back and help the customers while the other ladys just stocked supply's . Definitely they need training so they could appropriately help their customers. read more

Went there today to get some pony tails but not the ones that easily rip or get loose and I asked the employee for them and she told me that there was some pony tails but they were the cheap ones. She spoke to me with the truth and I like that. She was very helpful and nice. read more