Needed a new battery for my watch ... and found this convenient little shop. Within a half an hour…read moremy watch was running and happily back on my wrist. Polite and professional customer service ! Thank you!

Very happy to find a reputable watch repair shop. Very happy with all of the watches I had fixed…read moreand cleaned and highly recommend this store. Very fairly priced and Richard is straightforward in his answers. Highly recommend!

I was able to come to Gabrielle's and get my watch repaired / Resized in matter of 10 minutes. She…read morewas so nice!! it's hard to find a watch repair place anywhere that does things quickly and efficiently without it being super pricey. I appreciate her!

Came here with my fam looking for a Rolex and the service was great, the owner is really nice and…read moregot right to the point. We ended up making a purchase and we were very satisfied.

I brought a Grand Seiko watch in that was losing a bit more time than it should. They serviced the…read morewatch in record time which was a bit suspect to me. I got the watch back and even though I asked for a polish (cap gold) that didn't seem to happen. I asked when they called for me to pick up the watch. The response was "I think he did what he could". Odd response it is gold it will polish beautifully but nope. Here is where it gets interesting. I wore the watch for about a week. I also wore a Chronoswiss on my other wrist. The Chronoswiss lost no time in a week. The Grand Seiko lost more than 20 min in a week after just being fully serviced at a very premium price. I called and again I got a less than friendly response and a "well bring it in and they will look at it and decide if they will do anything". Seriously? I paid for service and what I actually got was a cheap $8 watch band for $50 and a plastic crystal and they did nothing else to the watch. I did not want to drive an hour and a half to drop the watch off and it is in the opposite direction of work. This watch should be losing seconds in a week not a healthy part of an hour. I brought the watch to my local jeweler who sends them out to a watch maker. I got it back and sure enough it was not cleaned nor adjusted at all by Delman. I gave the jeweler instruction to get very specific feedback from the watch maker. I wanted to be sure it was not my fault like it got moisture in it since I wore it all week. He said it needed a good cleaning and proper lubrication, and he said there was no evidence of moisture. I just simply got taken or they are just incompetent. Either way I will not use them again. I am a collector and have watches serviced at least a dozen times a year. I have never been treated as rudely or had such poor results from a true watch maker in my life. I read through a few reviews as I was typing this. It seems like if you just have a quartz watch that needs a battery, they can do that and then you will leave 5 stars. That sort of also rings as unusual. Who leaves a review about a battery change? Know who else can change a watch battery the 16-year-old kid in the mall kiosk. If you are a watch collector and enthusiast and you know watches and their service, you will notice there is something not right here. They are rude from the start, and it goes downhill from there. I do not believe they are trained watch makers or they just are scammers. There is no other way to explain my experience that I can come up with.

5 star experience. I was looking for a jeweler for my fiancee. I looked online for rings; no luck…read more I looked at mall jewelers; no thank you. I had a friend of mine tell me that her fiancee got her ring at Baxter's, so i put that feather in my hat. I "snuck out" and went to Baxter's thinking I was just going to inquire about a ring but I ended up walking out with a slip and a down payment on a ring! The staff at Baxter's couldn't of been any better to me. They had beverages, a cozy couch to sit on, and most importantly WORKED WITHIN MY BUDGET. I was looking at a princess cut ring, but it was WAYYY out of my budget. Fortunately, the awesome people at Baxter's got a smaller diamond from the back and even let me use the glasses to inspect the diamond as they explained it to me. There was no "shadiness" with them. They really put me first. After I proposed to her, we went in and got her ring sized to fit. They're customer service was just like when I went in and they adjusted her ring for free. We'll be getting our wedding bands here too...If you need a jeweler...Baxter's got your back.

Baxter's is by far the best jeweler! Paul has helped us a few times, spending time with us and…read moremaking sure we could get our repairs done in a very timely manner. When they clean my rings, they sparkle like new! Mike has also been most helpful. Not only is it absolutely beautiful with amazing pieces, but they make you feel like a valued customer every time! I wouldn't go anywhere else!

I have several watches that I used to wear all the time (before wearable fitness trackers and Apple…read morewatches entered my life), and decided I'd start wearing again. All 3 of them needed new batteries, so I figured I'd try the Speidel store, since it was so conveniently located for me. The store is attractively set up, with lots of windows and natural light a it's on a corner (no photos since the store clerk and I were the only ones in a modest space & it felt awkward to start snapping away before I asked for service). It has some really fun watches on display for sale, many of them priced under $50, and a nice collection of what they label "scrub" watches for nurses, with large and clear to read faces, for just about $30 each. They also sell replacement bands, which I didn't think I needed. I was told that one watch didn't seem to have a back that could come off, so the battery couldn't be replaced. I left my other 2 watches and went to run errands. When I came back, I got the bad new that they could replace only one of the batteries since the back on the other looked like it wasn't replaced correctly so it was wedged in. The clerk directed me to Saltzman's Watches in Cranston when I asked what I should do with those 2 watches she couldn't fix. So, 4 stars for a very nice store to stop in if you're looking to buy something that isn't a high end watch; closer to 3 stars for advertising repairs that they could offer in only a limited range of situations.

Living on East Side and having such a wonderful gem as Speidel watch in our neighborhood is…read morerefusing. Every time I go in they are professional but equally friendly and couldn't be more helpful. Unique to find have such an experience these days. I am from family owned businesses myself for generations and trust me it's hard work. Thank you for being who you are and always friendly as well as helpful! Quality products too! Enjoy doing business with you

I love my bracelet buying and receiving could not have been smoother. All in all a positive…read moretransaction, and I will buy from them in the future..!!!! Thank you..!!! Best Regards, Edward Lee Fields

Good prices, big selection, they are for real, good service. Quick shipping and delivery. "Vintage"…read morejewelry is very good quality, lovely with good prices.

My husband and I came here to get a gift for my stepdaughter. As soon as we walked in, Michelle…read moregreeted us and asked how she could help. We told her what we were looking for, the price range and she showed us many different options. We ended up settling on a nice diamond bracelet that had a beautiful sparkle. A few weeks later, my stepdaughter went in to get it tighten a bit and they took care of her (no charge). Great service.

Running errands Saturday morning, my mom and I dropped in. We've been looking for a jeweler since…read morewe moved here from Texas, and this was an audition as we shopped for a modest $900 graduation ring for a niece. We've had the same jeweler in Houston for decades who custom made all the jewelry we were wearing which the man who forced our detour away from the salesperson we wanted apparently missed as he looked us up and down yet apparently found us wanting. He was disinterested from the start, despite depriving us of the saleslady we wanted. He never let us past the first display case of diamonds. When I asked about other gems, he told me one of the dumbest things I've ever heard--that colored stones are more expensive than diamonds. This blanket statement is so absurd on its face as to be unworthy of discussion. Whether he meant it to be insulting or merely dismissive, it served its purpose to make us leave. Instead, we went to MRT in East Providence. They are awesome! We found a lovely ring and discussed a few future purchases as well as the design for a new sapphire and diamond ring. We found a new jeweler after all but will never step foot in Providence Diamond again, not even to have my Rolex or Baume & Mericier, either of Mom's Baume & Merciers or her Tag Heuer cleaned.

Great watches, great service, and even greater people. Well worth the trip if you're in southern…read moreNew England.

This small jeweler has a very nice selection of premium watches and a surprisingly good selection…read moreof diamond rings. They have quite a bit of estate type material so one is not paying full retail for everything. Very friendly service and they changed my watch battery quickly. The parking lot is tiny (max is 3 cars) but there was a space open. Next door is a men's clothier so that was helpful for shopping.

They sell watches, which they claim to have in stock, but have to source from the company. Promised…read more2-3 days processing and priority shipping. It's been weeks and I have still not received even a tracking number. When you call for customer support service, you are met with an AI and cannot get through to a real person. They refuse to answer emails. I would never do business here again.

Great and knowledgeable staff and a huge plus there is an onsite jeweler there daily with an open…read moretransparent window. Love the security of leaving my pieces to be worked on with this peace of mind.

This place is great! Very helpful customer service, great prices, and a large variety of products.read more

Friendly place in a nice location near the harbor. Beautiful scenery. Had a watch battery replaced…read moreat a very reasonable price. I would clearly go there again.