Leo and Omar installed a new water heater. The unit is American brand model #AAGU81-50T40R commercial grade. The retail price of just the unit was $1100. It looks like a high quality unit; better than what you get from Home Depot or Lowe's. And it has an 8 year warranty. The total cost for the unit, plus install and haul away was $1850. I'm happy with the price. The installation included brand new gas valve, new water/gas supply connectors, new copper tubing, and new vent tubing. Leo and Omar were professional, friendly, and answered all my questions. They did the job quickly. We are so glad to have hot water again. I will be going to Sam Rooter for future plumbing needs. Thank you very much! read more

Sam Rooter & Plumbing - Brand new water heater installation - Plumbing Near Me - Torrance, California

I have used these guys a few times and thought they did a fairly good job. This is not an individual "Sam" who does plumbing but he has a large team of plumbers. Every time I have called they have sent a different person and I don't think I've ever actually met the owner "Sam". The plumbers that they did send seemed knowledgeable and friendly. Unfortunately, recently I had to call to request that they return to look at an issue that they had worked on 3 months prior. The guy on the phone told me that he would call back in 20 minutes. I never received that callback so I tried them again a few days later and left a voicemail. Still no callback. My only conclusion is that they are not really willing or interested in standing by their work or maintaining good customer relationships. Too bad, I am sure that there are plenty of other plumbers in the South Bay that are. read more

The business was quick to respond with an estimate and seemed to be local to us so decided to go with it. They were able to get technicians out to us the same afternoon. Leo and Homer did a great job replacing a bathroom faucet set with drain, and a kitchen faucet set. It's been two to three weeks since the job was done and haven't experienced any leaks yet. They did a good and efficient job on the first go at it. They didn't take long and everything worked out well. read more

Sam replaced my old tankless water heater at a reasonable price, was very friendly and was very patient in answering my questions. Several months later I was having water heating issues when multiple faucets were running. This has always been somewhat of an issue but was becoming more noticeable. Sam came out and quickly realized it had something to do with the gas regulator. He didn't charge me anything for the visit. You can just tell he is a trustworthy and honest person. read more

We had a really gross smelling sink (smelled like rotten eggs) and I wanted to get it addressed as soon as possible. Sam Rooter got back to me super quickly and scheduled for the next day. I thought it was the water but Leo from Sam Rooter and Plumbing came and confirmed it was the drain. It was SO gross and he cleaned out the whole thing so it no longer smells. He did such a good job I asked if he could do the other one and he didn't both sink drains. Now the smell is gone! The price was incredibly fair, if not probably the best price I would have received even if I got quotes. Really recommend Leo and this shop. read more

Fast service, quality work. I needed a quick shower leak repair and Sam's came through same day.

Upon referral, I've used this service several times and have been very satisfied each time with timely response, quick service appointments, and reasonable, competitive cost. First repair was loose kitchen faucet handle; second visit was leaking water from reverse osmosis water faucet; and third visit/repair was clogged kitchen sink drain. Problems were diagnosed and appropriately repaired w/ knowledgeable, helpful, personable, and efficient service team. I'll continue to utilize this service for my needs due to company's consistently great service and customer support. read more

Joshua did a great job fixing my toilet! I was able to get this company to come out quickly. After explaining the issue over the phone, they brought the part I needed. They were in and out in about an hour while I was on a Zoom call, lol. Reasonably priced! I have a few more minor plumbing issues I may need some help with and I'll definitely be calling them back in the future! read more

Needed some plumbing done around the house. They're very efficient and didn't break the bank. Definitely worth the money.

True to quote. Installed a toilet at a very fair price. No overcharges. Came, installed toilet and removed. Left no mess. Highly recommend!

I've hired Sam Rooter & Plumbing for multiple jobs big and small. They're super reliable and affordable, and very flexible as well. They're team is always friendly and respectful and they do a great job every time. Over the past year as I have been fixing up my house, they've replaced my kitchen sink, bathroom faucet, fixed a toilet and replaced a toilet. Every job was efficient and I've had no issues after the fact. read more

Sam Rooter & Plumbing - Replaced old silver faucet with beautiful new brass faucet - Plumbing Near Me - Torrance, California

Quick to respond and I was able to schedule a plumber visit within a few hours. Service was great and all issues resolved. Highly recommend!

Prompt. Efficient. On time. Excellent communication. Honest. Will definitely use Sam's again! read more

Thank you, thank you, thank you! You guys are wonderful. Professional, honest, and efficient. Highly recommend!

The plumbers were great. It was a fair price and quick service. They fixed our toilet leak and even took a few minutes to answer our questions on the kitchen sink water pressure. I would book them again. Thanks! read more

Amazing quick service and reasonable cost great strong guys to come and fix your plumbing and the water heater

These guys were in and out in 30 minutes to fix a leaky toilet that a previous plumber had installed incorrectly. Pricing was reasonable. My only gripe is they came 15 min past the end of their estimated 2 hour arrival window - in fairness to them, they did message towards the end of the window that they were stuck in traffic and running late. Would definitely use these guys again. read more

Very quick and easy to respond and set up an appointment. Kyle was very nice, honest, and fast. The price was transparent and matched the initial quote exactly. No weird stuff. I think I found a new plumbing service! read more

Arrived early and did a thorough job. AJ was great. Charged exactly what was advertised and not jacked up like other plumbers

Great experience. They were very responsive and friendly. They worked fast and came on time. Will use them again if needed.

Sam's swapped an old kitchen faucet for a new one. They were professional, easy to communicate with, efficient and well priced. Excellent value. read more

We've used Sam's crew in the past with great results. Today we had a broken water line under the house, his guys jumped into action even though it was flooded. They found the leak, went to the supply house to get a few parts and everything was repaired and the water back on within 2 hours. Thanks Sam! Great customer service and fair prices. read more

Quality work and professional operation - arrived on time and finished promptly. would use again for sure.

I was looking for a plumber for my apartment building, I think I finally found one, Sam Rooter & Plumbing. They were professional, fast, and reasonably priced. My tenant stated they were very professional. Thanks. read more

11/3/21 - WOW ... the drain in our bathtub was not doin' its job ... called Sam's again. Right on time Cristian was here and "snaked" the drain. Hmmm ... it's all "happy" now and so are we. On time, efficient and reasonably priced ... read more

We called them to fix/repair our sink disposal. They were able to come within a day, communicated by text to keep us updated on ETA, and arrived on time. While here, we asked if they could take a look at a couple of small issues while here, which they did and were able to repair on the spot. Prices were very reasonable. Our plumber was Berto Buckley and he did great work. We will definitely use this company for our future plumbing needs. read more

I used Sam's Rooter and Plumbing to change my kitchen faucet. His crew was prompt and did a wonderful job. Luckily they were able to come out the same day which was great, plus the cost was very reasonable. I'll definitely be using them again in the future. read more

As we have settled into our new home, Sam has provided impeccable customer service and invaluable plumbing expertise. Our new washer can handle the rentals' piping and equal water pressure has been restored to the kitchen sink. Thank you so much for your kindness, dedication, and professionalism! read more

Easy five star review to write for emergency at home plumbing. I messaged into Sam's at probably 430PM on a Friday afternoon and they offered to have a tech at my house that same evening. Cristian showed up promptly and in a really good mood for having a late job pop up on a Friday evening. The plug in the shower drain ran up through the wall and you could tell it was a pain to get out. The work was finished promptly and communication was awesome. Cristian cleaned up before heading out. Easy saved phone number for future plumping needs. read more

Sam's Rooter is amazing! They are very quick, responsive, and professional. I used their service literally for almost every plumbing case at my previous residential property management job. The management was happy, the owners were happy, and the tenants were happy. They make everyone happy! read more

I thought this was a good honest company but they are not. I have multiple properties and have used them before on smaller and easier jobs such as clearing out drains. However, when I called them to replace a bathroom fixture and valve, they were completely inadequate. They offered a solution that ended up being completely useless and wasted precious time or wanted us to pay more than $3,600 to replace the entire shower. Other than that, they wanted to blame the previous plumber, which is a complete cop out. Overall very disappointed with their competence and level of service. They were also very rude over the phone. I have never written a negative review before but feel compelled to do so now. If you have a small job, you can roll the dice but would not contact them on moderate/difficult jobs. read more

You know those plumbing companies that advertise "24/7 or emergency services available"? Then when you call you get an answering service or they tell you that no one is available? Well I had a situation at my business at 8pm. I called 4-5 plumbers who advertised said 24/7 emergency services and I either got a voice mail, answering service, or when I did speak with a live person, got the good old "no one is available until tomorrow between 12 and 8pm". Quite frankly I kind of expected it due to labor shortages and supply chain, etc. I luckily called Sam's and not only did I speak with a live person, it was Sam himself! He said he was sorry but the first available slot was between "10 and 1". I thought he mean the next day at 10am to 1pm. He actually meant that night!! A true emergency service availability. Since we would be closed at those hours we agreed to a 8am time this morning. His plumber, Elton, communicated via text that he was on the way and showed up on time and ready to go. Professional, knowledgeable, and fixed the problem in 30 minutes. Price was very reasonable. Hopefully I will never need a plumber again (haha), but when I inevitably do, Sams is the first one that I'm calling. Thanks again for everything!! read more

I had a pin-hole water leak on a Sunday. The initial response was immediate. This was the only place who gave an estimate with just a picture. All other places had to send someone for even a ballpark estimate. A plumber came out on the same day. The job was thorough. The price was less than what I experienced from other places previously. The plumber had to leave for a couple of hours during our job. But he honestly told me that he had to go back to repair a leak from the earlier job he did in the morning. I strongly recommend this place. read more

My friend had some issues with having a valve broken in his sink and the water was leaking out. It was after six pm and we were calling around. We called this company and they were able to send someone out within an hour. They were very professional and gave me a big sense of relief knowing that the water was knit going to leak everywhere. read more

Lightning fast response, professional, courteous. The technician came within 2 hours of the first contact. The job was done fast and properly. The price was as estimated. read more

Thanks to Sam and Berto for handling a late night emergency call to unclog the pipes. They provided an estimate up front and arrived on time. After a quick inspection and identifying the main pipes, they started to clear the pipes. They also helped assess some major root damage to the sewage pipes almost 100ft out using camera prob. Really appreciate their late night heroics and dedication to resolve the clog and help with identifying some options for a long term solution. Highly recommend. read more

Sam Rooter & Plumbing - Plumbing Near Me - Torrance, California

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Our upstairs toilet was clogged and not flushing. We had a different plumbing service come out a few weeks back for the exact same issue. Apparently, they didn't resolve the issue as the clog returned the very next day. After reading several negative reviews on Yelp, we decided to cut our losses and not to even call them back. In looking for a new plumbing service, I came across Sam's Rooter & Plumbing. I liked the many positive reviews and decided to give them a shot. Immediately, I received a text message confirming our appointment for the same day. It even updated me once a plumber was assigned. Our plumber was Dustin. He was very professional and resolved our issue with in a reasonable timeframe. It ended up being that some small scissors was stuck inside the actual toilet. Dustin's troubleshooting was spot on! He first tried to auger the toilet with no luck, made the decision to remove the toilet and flush the drain to see if it would back up. So far, so good. No back up. Tried the auger again with the toilet off. This time we could see that something is stuck inside the toilet as the auger pushed it out. At this point, it would've been easy for this company to sell us a new toilet and make a few more $$$. But, no Dustin persistence paid off. He was able to push the scissors far enough out to grab them with his pliers. Not only did he save us on buying a new toilet but, even fully cleaned our bathroom floor. In the process of removing the toilet, allot of blue toilet water spilled all over our floor. He completely cleaned it all up and resealed our toilet. Tested several times to confirm the clog was fixed. Charged us only for time and materials. Others were quoting a lot more $$$ to come out and fix our toilet. And even more $$$ if they had to remove the toilet. Highly recommend using Sam's Rooter & Plumbing to others. read more

Sam has a professional & knowledgeable crew. They're friendly and care about customer service. We had a great experience with Christian and Sebastian. So when my mom had a potential leak, I called Sam. Roberto came to my mom's and he was great as well. We definitely will be calling Sam for future plumbing needs! COVID-19: Christian, Sebastian, and Roberto arrived with masks on and wore shoe booties at my request read more

The service guy was amazing! He was the best worker ever! He worked very hard on a difficult job. Professional, prompt, hard working and reliable. He saved the day, was incredibly flexible and went above and beyond his call of duty. It was an extremely difficult faucet install and they actually sent two service guys after hrs. I will post pics later. They also fixed my toilet promptly. Reasonable price, phenom work. I will be sure to use them again. They will be my go to for now on. read more

I spoke with Sam yesterday about my shower leak and the kitchen faucet making a loud pumping noise, and he gave me a specific time frame someone would be here. Today Elton from his company arrived earlier than what I was told (but I did not mind at all, I actually thought that was great!), and did an outstanding job!!! Everything is good as new and he used quality products and made the necessary changes to address the problems I was having. Elton was very professional and also took the time to explain everything to me and he worked very quickly! I will definitely contact this company for any future plumbing issues, I highly recommend them!!! read more