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    Sam The Concrete Man Sugar Land

    4.3 (3 reviews)
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    Services - Sam The Concrete Man Sugar Land

    Masonry/concrete removal

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    2 years ago

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    3 years ago

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    4 years ago

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    Cure-Rite Concrete

    Cure-Rite Concrete

    4.2
    (19 reviews)

    Cristian and his team did a great job on replacing my driveway…read more The communication was good and the job was done quickly and efficiently. The price is fair for the work they did. I would use them again.

    Walking lawsuit - taking them to court. STAY AWAY…read more Cannot say enough bad things about Cristian and his "company" - save your self the money and inconvenience. Incompetent. Unprofessional. Liars. Overpriced. Low quality. Hired them do what was supposed to be a simple concrete seal / coat job at the entry of our home. Explained that goal was to give the entry a shiny polished look, and protect against scratches (it's the entry, high foot traffic + dog living area). SPECIFICALLY asked about scratch resistance to: Dog claws, shoes, rocks in shoes, dragging furniture, etc. Was told WORD FOR WORD: "Unless you purposefully grab a box cutting blade, put all your weight on it, and drag your hardest to try and scratch, this material will not scratch". Was quoted $5000 for a 150sqft area - RIDICULOUS as is, but was promised a premium service and product. We went with it. Forced us out of our home for a week to complete the job and let it cure properly. Additional $1000+ in costs and inconvenience for temporary rental. After a week, returned to our home. Within a few HOURS scratches began to be visible on our floor from all the things they promised would not cause them - regular foot and dog traffic. At this point, communication and scheduling began to be difficult (they had already been paid in full). Was told scratches were happening because they had used a different water based product vs. their normal product (incompetent). Eventually came out a second time to apply the "correct" product that will address the issue. Forced us out of our home again for 3 days. Additional $$$ in rentals + inconvenience. Came back into our home. Original scratches STILL REMAINED, and now new globs of random product build up - worse than before. Again, within HOURS, new scratches began to accumulate. Had Cristian come out again - wanted to experiment with new treatments he had never done, "just to try". Proposed to continue coming back for a year, forcing out of our home, incurring rental costs and inconvenience, so he could continue applying the same product that had not worked. I proposed, and eventually agreed, in writing, that he would refund us 50% of the job ($2500) over the course of 10 months = $250/month - so that his small business wouldn't take a big hit. It's been 5 months and I've been paid a whopping $200. Chasing him down for payment is a nightmare. He ignores texts, calls, and when you do get him to answer, he will lie and say "Yes I'll send it right now" - never does, and then the cycle starts again if you chasing him down for another month (liar, unprofessional). To add insult to injury, he is now dodging accountability and taking the stance that - "I wasn't the one to scratch your floors, your dogs were, that's not my fault, and you should've known that those products would scratch" -- even though the core goal and promise sold by them was anti-scratch under any circumstance.

    Tradition Outdoor Living

    Tradition Outdoor Living

    4.3
    (7 reviews)

    To say I am a disappointed and unhappy customer would be the understatement of the year,…read more Contracted with the business to build a backyard patio for us. The patio included the purchase of a grill recommended and sold by the company. Construction of the patio was completed in April of 2024. July 2024 the grill no longer works. We have been in constant contact with the company asking for help. This project was far from inexpensive and part of enjoying the patio is the ability to grill. Our GC said they had received other complaints on the grill they recommended and sold us. Per the GC they would give us another grill since there are known issues with the one they sold us. I had communication with the GC on the following dates: July 13, July 18, July 24, July 29, July 30, July 31, August 2, August 8, August 9, August 14, August 19, August 29, August 30, Sept 9, Sept 11, Sep 24, Oct 8, Oct 9, October 15. The whole time being promised we are working on it and want to do the right thing for you as our customer. I finally reach out to have my issue escalated to the owner and was told 1. No - I'm not getting a new grill (although they know this one has issues) 2. They haven't even begun the process to get the replacement part. We have been led on 4+ plus months through darn near weekly conversations "Of this sucks. We want to make it right. We are working on it" - to find out it has all been a big lie. Four months later and we still have no resolution.

    Cannot speak highly enough of Joey Hatton (Project Manager) of Traditions Outdoor Living and the…read morework performed in the design/build of my outdoor living space. Quality and commitment to keep the customer satisfied is something in today's cutthroat business environment rare but not at Traditions Outdoor Living and more specifically with Joey Hatton. I'll be posting pictures as soon as we get our furniture delivered. I am sure once you see the overall package you'll be sold on having them design/build you outdoor oasis.

    Sam The Concrete Man Sugar Land - masonry_concrete - Updated August 2026

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