All went as well as I expected. Couldn't be happier. On time, neat, great quality, would recommend…read morethem without hesitation.

I received professional service from start to finish. From the first appointment to assess and…read moreprovide a quote to the final installation, Juan Jose was professional, very pleasant, competent and reliable. There was a lot of coordination and everything went very smoothly!!

Helpful staff and great service. Diego did a great job and made the whole process easy. Definitely…read morerecommend!

Justin helped with scheduling an appointment to view some carpet matches in store and an…read moreinstallation date. The installation was quick and the finished product was well worth the wait.

I am extremely happy with the work done by Victor Cruz and his amazing team at Model Hardwood…read moreFloors Inc. They installed the flooring throughout my entire downstairs remodel, swapping out carpet and vinal tiles, using beautiful engineered laminate flooring with a Wetguard HDF core and a very complex set of stairs that previously had carpet. The finished result is absolutely beautiful, and the level of craftsmanship exceeded my expectations. Victor was professional, dependable, knowledgeable, and a pleasure to work with from beginning to end. He clearly takes great pride in his work and assembled a team that knows what they are doing. I especially want to recognize Hector Cruz, who was truly an artist when it came to installing the engineered laminate flooring on the stairs. His attention to detail, precision, and craftsmanship were exceptional. The flooring installation required working around a number of challenging areas, and Hector handled them with an incredible level of care and skill. The finished floors look seamless and beautifully installed. The staircase was another particularly challenging part of the project. The work required removing the existing carpeting and balusters, installing the new flooring on the stairs, and then carefully reinstalling the balusters. This was not a simple installation, and the team handled the complexity beautifully. The finished stairs look fantastic and feel like an integral part of the overall design rather than an afterthought. I also really appreciated Victor's flexibility and willingness to work with my contractor when the timing of my remodel changed. We needed to move the original installation date, and Victor was very accommodating in adjusting the schedule to work with the new timeline. That kind of flexibility made coordinating the different phases of the remodel so much easier. And they didn't just meet the schedule--they overdelivered. The team completed the entire job a full day earlier than expected, which was a wonderful surprise and helped keep my remodel moving forward. I am a very detail-oriented person and have high expectations when it comes to finished work, so I truly appreciate craftsmanship when I see it. Victor, Hector, and the entire team delivered. They were careful with my home, professional in their work, and committed to doing the job correctly. What I appreciate most is that they didn't just install flooring--they treated it like a finished piece of the remodel. The transitions, stair work, details, and overall appearance were all handled with care and precision. I highly recommend Victor Cruz and Model Hardwood Floors Inc. If you are looking for a flooring installation company with talented craftsmen who take pride in their work, I would absolutely recommend them. I am thrilled with my floors and stairs and could not be happier with the results! P.S. I'll try to return to include pictures once the rest of the remodel is completed.

This hardwood floor company may do a great job at a great price, but it'll be at the cost of your…read moreneighbors hating you & possibly opening you to liability. I live in a condo complex, below an apartment they worked on. The crew threw a bunch of carpet & debris down in front of my door. Which, they did eventually pick up. At least the largest pieces. The small stuff? Nah. They just left a bunch of dirt & debris all over my front door, my bushes outside my patio, and worst yet swept a bunch of debris off the upstairs patio directly into my patio. Funny enough, not sweeping the area in front of my door. I emailed the company about this. No answer. So essentially, they came, they did work upstairs, they messed up my condo because who cares, right? They also put some sort of fan or electronic device on upstairs that is slapping against the walls so now, ever since they left, I have this nonstop loud clicking in my bathroom. Besides this annoying me to no end, I'm sure it's running the upstairs condo owner's electric bill up. Since no one is renting it, they'll just have to eat that cost. I plan to notify my HOA about this as well as the debris bring swept into my patio. I'll suggest they be banned from the condo complex. In summary, if you want them to leave small annoying appliances on & illegally throw debris all over your neighbors property, hire these irresponsible people.

Mission Floors did an excellent job replace the floor coverings on our small rental unit. My only…read moreissue was the lack of communication, and very limited store hours.

Mission Floors did a great job, both providing an excellent red oak engineered flooring product, as…read morewell as installing the floors in two houses. From checking the architect plans for the quantity needed, to coordinating timing for delivery and install, the company was efficient and on top of every step. When we found the trim kits for the doors was a lighter shade of oak, the installer, Oscar, made a special trip to Stockton to match the floors and installed the trim right away. They look great! I will use them again. Thank you. Jeanne Gale

Well to begin with, the guy didn't show up on a scheduled date, so we REscheduled & he came, then…read morehe said he'd email me an estimate, then he Never did send the estimate so I reached out & left a message, and then I NEVER heard back! Now, we were not in a hurry to get the floor done but I did make it very clear that I wanted an estimate first & could schedule the work for later. WOW!

Great service. I had my hardwood floors refinished. They…read moredid what they said and did it very well. The workers were helpful and professional. And the floors now look very good!

We had a Wonderful experience with them and our home came out Beautifully!…read moreI highly recommend them for prices and service. Berenisse was very helpful with helping us choose.

I would like to thank The Wholesale House for finding some transition strips for some flooring I…read morepurchased 8 years ago! Berenisse went the extra mile for me and found what I needed at no charge. They are really a top notch company. I have purchased from them a number of times and always got great products and service at a great price.

Chris was extremely helpful and made the process much less stressful! I went to several local tile…read morestores as well as two in San Jose and received minimal assistance. It was refreshing to find Two Stone in Santa Cruz had the best customer service of any of them.

Great service! I needed to replace some tiles that I bought from them 10 years ago. On a lark, I…read moredecided to check with Chris to see if they were still available. He worked with his distributor to find me a box of the now discontinued tiles. Saved me a lot of headache! Really nice to work with and very helpful!

Kevin and his team--especially Carlos--just installed carpet in my living room and it looks…read moreamazing. The entire experience was seamless and positive from start to finish. This is the second time I've worked with them, and once again, it was an absolute pleasure. We chose 100% wool this time, and it's even softer than I expected. I couldn't be happier with the result and highly recommend them!

We put laminate in our entire house minus 2 bathrooms and Knights Floors came in with the best…read moreestimate by far. Kevin was very easy to work with and accommodating. His guys were awesome and very hard working and diligent. We only had to move very few things in preparation for the job, they did everything else in a very efficient manner. When we pointed out something we thought needed attention they jumped right on it. I would highly recommend Knight Floors as we are very happy with our new floors