We had a leaky bathtub faucet that was quickly filling buckets with hot water. We contacted this company and they said that they could come on a Tuesday between 12-2. This was fine. We just asked that they wear a mask and come through the garage, plus call us when they were on their way. This is where they get the 4 stars because they were very responsive and respectful of our wishes. Jimmy was the person who came out. He was very nice and determined that our cartridge just needed to be replaced. My problem came a few days later when we realized that the water came out molten lava hot and we had to turn it all the way to the 'H' before it became cool enough to use as bath water. We called them back and they again sent Jimmy. He said that the cartridge was just installed in reverse and that we just need to turn it. Um, what? How does that make sense? The cartridge should just be switched around in the wall. I don't get it. -2 stars because he was very kind and didn't charge us for part, but I'm annoyed that he was satisfied with an incomplete job. read more

Today was my first experience with SDP and I will definitely be using their services again. The front office was very courteous and accommodated my schedule in a timely manner. Travis arrived on-time and was very professional, knowledgeable, and efficient. He explained everything thoroughly for each of my three issues and also provided cost-saving options. Travis provided excellent customer service and is a wonderful representative for SDP. I definitely recommend SDP and I've already made another appointment with them for other tasks that need doing. Thank you SDP and Travis, too! read more

Find a real plumber. We had a loose faucet spigot and a sinking sink. Martin arrived about 2 days after we called. The sinking/leaking sink issue he wouldn't get near. I understand his trepidation, he's a plumber not a reinstall repair guy. When the initial installation was done, the installer took a shortcut which led to the sink pulling away from the edges of the quartz. After Martin left, we called the original installers...they came as soon as they could and totally fixed the problem. Back to the faucet. Why Martin said he couldn't tighten it is he didn't have a tool that could fit and reach the spot. He took his phone, held it under the sink and made a video. Then he advised us that he couldn't fix the faucet problem either. I'll quote him: "As long as I get my $49. trip fee, I'm fine." Meaning he wasn't even enough of a plumber to repair a loose faucet. Later we got a real plumber recommendation from the quartz guys. He came very quickly and presto, he fixed the faucet, it's tight as a tick now. He didn't even have to take everything out of under the sink to do it. The Real Plumber also found TWO more problems Martin completely missed. He fixed those on the spot as well. read more

Same Day Service Plumbing, Heating & Air - Plumbing Near Me - Winters, California

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My home insurance company called them to replace a water heater. My coverage included the new unit and installation, however they charged me over $700 in "upgrades." I have asked them 4 times to show me what they did for that amount, and four times I have been ignored. I don't think they can justify it and therefore won't communicate. I have told my insurance company to take them off their list of service providers. read more

These guys are crooks!!! Quoted almost double what others quoted. Better off going to a hardware store. Rule of thumb should be about double the cost for a water heater to install. So a $700 water heater should cost $1400 total with install. Shop around, these guys are a last resort at best! read more

We have them for tune up the AC unit they change the capacitor for compressor and put a booster ,cost 1545.00$ more then changing hole unit we complained after few days emails and phones calls we get little bit more the 800.00$ i will never get the service from them its shocking what they did thief taking advantage of people in pandemic time ,beware ask before if you call them i am in Vacaville, shame for them i nope the carma pays one day. Ber...... read more

Same Day Service Plumbing, Heating & Air - Plumbing Near Me - Winters, California

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UPDATE: I contacted SDS today because I received notice in the mail I needed an inspection with the city regarding the AC installation. I told them since they didn't seal all the air registers or install the carbon monoxide/smoke alarms (they promised & per state code)- that the inspection would fail. SDS actually sent a tech out to my house immediately. Jose addressed, and fixed all the mistakes/oversites made by the install crew, and gave me the filter they promised me. Jose made me feel a lot better about the company. Overall, I am much more satisfied with them now. read more

I can't get myself to give Same Day Plumbing more than 2 stars... We had an issue with our plumbing. My wife was shutting off the water on the outside hose when the nozzle just came right off and water starting spraying. Thankfully, we found the shutoff. What happened is the plastic connector broke in half with half of the plastic connector still stuck in the pipe. Our friendly neighbors offered to help us fix it. We spent a couple of days trying to saw the damn thing off. There was grunting, growling, and very strong general dislike of plumbing and the Eastern european contractors who built our house. My neighbor said he'd find out what can be done. He thought perhaps paint thinner might do the trick. Of course, I immediately called my wife and instructed her to buy paint thinner. Three days later, some sawed off piece of beat up plastic was still stuck in the pipe. Fearing for my plants, I figured it was time to call the plumber. I called them Friday morning and they had a cancellation so they could be there by 10:30 AM. I showed them out back and they immediately saw the problem. One acted perplexed while the other one started rummaging through his quote book. Apparently he's not allowed to quote me a price without referring to this book. He tells me it'll cost $202. I ask him if he can do the job then and there and he hesitates but eventually responds in the affirmative. I sign on the dotted line and go inside to check my email. The guy's associate goes out to the car to get some tools. Long story short, about 4 minutes later they've completely removed the plastic and replaced the part with metal, which is much more durable. They ask me for the money and go off on their merry way... "FUCK! $200 for a 5-minute job?!?! These fuckers are making $4000/hour!!! ARGHH!!!" Anyway, what could I do, right? It reminds me of a joke I heard a while back: A mainframe computer on which everyone in the office depended suddenly went down. They tried everything but it still wouldn't work. Finally they decided to call in a high-powered computer consultant. He arrived, looked at the computer, took out a small hammer and tapped it on the side. Instantly the computer leapt back to life. Two days later the office manager received a bill from the consultant for $1,000. Immediately he called the consultant and exclaimed, "One thousand dollars for fixing that computer?! You were only here five minutes! I want the bill itemized!" The next day the new bill arrived. It read, Tapping computer with hammer: $1 Knowing where to tap: $999 read more

Same Day Service Plumbing, Heating & Air - Plumbing Near Me - Winters, California

We've used Same Day Service for many years. We joined their preferred customers roles (think repeat business with a discount) We've always felt that we got prompt professional service. Same Day Service places a great deal of emphasis on a positive customer experience from the minute they answer the phone to the trailing marketing pieces their technicians leave the consumer. Our recent experience unwound all of that. It just wasn't the same Same Day Service. Miscommunication bordering on misrepresentation of products discussed for our project. Sloppy workmanship and questionable professional third party contractors and an HVAC guy quoting plumbing needs is bad. Shabby workmanship. Part of our project was buying a new water heater and bringing its installation up to today's Municipal Code requirements. The work looked as if someone's drunken brother-in-law installed it. I sent photos of the completed install and Same Day Service sent a 'supervisor' out. He agreed the job was messy. Shabby workmanship on top of wrong product. I wanted an in-line, on-demand hot water pump installed so as to get more immediate hot water when the taps were opened. "Yeah, yeah, yeah No problem, that'll add another $1500." What we got was an undersink unit in the master bath, similar to those sold at Home Depot for a couple hundred bucks. NOT an in-line pump to service our house but one bathroom. It didn't work very well. It had been installed backwards re: hot to hot, cold to cold lines. The 'Supervisor' took the time to correct the heat pump installation mistake the day of his review of the water heater fiasco. He scheduled a return visit to address the water heater. He revamped the install, and added another line to the heat pump so both back bathrooms can benefit from the pump. Professionalism Vaporized. Our heating system, although only ten-ish years old was replaced. The ductwork was original to the house and was clad in asbestos insulation and needed to be removed by a certified Asbestos removal company. It added another week to our heater-less house over the holidays. The team that arrived to address the asbestos work were riding in an unmarked work truck, no company name, no contractor's license number. They could have been day-workers picked up in a Home Depot parking lot for all we knew. Sealing the vents seemed to be a secondary thought. We now have holes in our ceiling where something happened. Miscommunications to wrap up our experience. When we were brought the ceiling damage to Same Day Service's attention we were told that that was a third party issue. I guess we'll have to cruise the local Home Depot's in search of the remediation team No further information was offered by Same Day Service. Miscommunications continue. We we reminded at the completion of the heater install that we, the homeowners, had to arrange for a HERS test in order to get the final permit signed off. When I called Same Day Service to get a recommendation I was told I didn't need a HERS test. When I called for my final, the city inspector said I needed a HERS test. I was again told by Same Day Service our work was exempt. I went back down to city hall and their desk officer had to call Same Day Service for clarification. Turns out Same Day Service left what's known as 'the boots' in place in their ducting replacement. The remediation people just saw into the existing ducts, leaving behind the portion of the ductwork that connects to the duct and the home's interior vent. Leaving behind a portion of questionable ductwork, 'the boot' and any asbestos tape that may have been used. I outlined my experience in more detail and sent it both snail mail and email to Same Day Service. No response. The Same Day Service club did nothing to insure a good experience, nor did it afford us any break on the price. We were given a 10% discount for paying cash. Probably motivated by assuring payment with a credit card would not be frozen while we sought resolution... read more

A few years ago I needed my washer drain and supply moved. The tech came out gave me an estimate which I must say was acceptable. So I had them do the job. The tech brought two apprentices out and left them to do the job. They did not know how to do it correctly. When the tech came back I pointed out the issues and he removed all the repairs the two had done and reworked it. Someone higher than the tech came out and I told him If I wanted an apprentice to do the job I'd of done it myself. They ended up giving me a discount and got the job fixed correctly. Once a year I have to clean out my main drain due to roots. I normally rent a snake and use a root cutter attachment to clean the drain. (around 50 dollars) This year I just didn't feel like doing it so I called and they said they had a special for 89.00 so they came out the same day. The tech ran a snake down without using a root cutter and unclogged the drain. When I asked him why he didn't use a root cutter he said he didn't want to get hurt as they are dangerous. He then ran a scope down the drain to show me the roots which I already knew where there. Yes he did a good job for a cheap price. However without using a root cutter I feel it was just a way in to get me to redo my whole main drain at an estimate of 7-9 thousand dollars. They also gave me an estimate to "power Wash" the roots away for 1,200 but said that would only last about a year until the roots come back. So now I have to go rent a snake again with a root cutter and do it myself. read more

The pipes under my 92 year old mother in laws mobile home were leaking. Roger from Same Day Plumbing came out and said the cost for replacing the pipes and sub flooring would be $15,000, yes $15,000. My mother in law said Roger was such a nice man and that he would take care of her and if needed bring her water. He might be nice, but $15,000? We called around and got 3 other estimates for pipe replacement and subflooring. None went over $5,000. Same Day was not only charging triple the costs but taking advantage of a 92 year old widow. Shame on you. Do not and I mean do not hire this company and if you to have an elderly and vulnerable parent, stay far away from them. The company should be investigated for their unethical practices read more

ROBERY AT ITS FINEST. Beware. DO NOT USE THIS COMPANY. Called them to come and fix an issue with my disposal and was given a quote for over $900. It was nothing complicated. A connection pipe and to snake a drain. I then called a few other companies and was told that unless I was replacing my sink and completely changing the plumbing it would be that much. I have already spent thousands of dollars with this company last month and was pressured in to the package to save on future services. I should be refunded the 50$ I had to pay the guy to just shine a flash light under my sink and the for the money I fronted for this package I was pressured into. It was a true scam. I'm tempted to contact the BBB and Michael Finney from channel 7 news for 7 on your side. Zero stars **Update** just had my regular plumbing company come out and fix the issue for $200. They showed up 15 mins after these plumbing clowns left, finished the job in an hour, no service fee of $50 and guaranteed their work. Just shows how shady this company is. Word of mouth is the number one way your business becomes successful and I will for sure let anyone know not to use this company for any of their plumbing needs read more

Called on Saturday after I dug out the water main area. Broken pipe like several of our neighbors experienced. Spoke w/Leticia. Said someone would call. I told her I know my neighbor is an owner or worker there, 4-5 houses away. Never received a call back. I found the leak 3' x 3 1/2' dug still no call. Called back spoke to Omar to cancel. Come to find out I was speaking to a national answering service not Dixon where I thought I called. Omar said he would cancel and let Leticia know. Monday I get a call asking if I still need service. Lol, really? "Same day service"? I replaced the pipe on Sunday and filled the hole. All done by me ! No help from a company I was going to pay but not supplying what we expect from the company name, just saying. Be truthful on advertising please! read more

Quoted me $339 to replace interior parts of toilet. I had my handyman do it for $40. The part was $18 from Home Depot. How can you sleep at night Same Day?? Not to mention they tried to upsale me on a new water heater by unscrewing the bathroom faucet tip/aerator and looking for something that was coming through from the water heater. Then screwed the aerator back on carelessly so that when I went to use it after they left the water sprayed towards my face. I called them for my toilet. Two stars because they were friendly and on time. read more

Roger is a lifesaver, if I could give him 10 stars I would! He came to our house the day after we called and provided excellent service, going above and beyond!! Not only did he help with our need, he educated us and was informative about the job. Can't thank you enough for your help and professionalism, we'll definitely be calling next time we have an issue at home! read more

I was floored with the service this company provides. Our neighbors (condos) unit had backed up up drains and they called them to see if they could remedy the problem. Needless to say they were unfamiliar with the lines that existed in the building. They went into our garage and snaked the line into our unit instead and ended up breaking our toilet in the process. Our tenant came home to a broken toilet and it wasn't until we spoke to the HOA that we found out Same Day Service had come out and snaked the wrong line. When I called them the receptionist she was polite and told me she would have the technician call me. The technician was beyond rude and belligerent. He told me that he would have to determine if he did the damage or not. I told him that the HOA was aware of the work he attempted to complete and agreed that they snaked the wrong line. Apparently the neighbor contacted the HOA out of frustration that the line was still blocked and the HOA sent out Elite Plumbing Services (who are amazing and solved the issue of the backed up lines). Eventually Same Day Service determined they did cause the damage and are replacing the toilet this morning. I'm just floored at the amount of pressure they used which caused the toilet to break- grateful that no one was hurt. read more

Same Day Service Plumbing, Heating & Air - Plumbing Near Me - Winters, California

Avoid this place at all costs. Overcharge and exaggerate. The repair guy made my elderly parents sign something that said "I do not need to seek advice from friends or relatives". Scumbags. Neighbor fixed the problem for $25 after they quoted $1,000. read more

They need to change their name - I called Saturday multiple times and my husband called Sunday... Today is Monday and we still haven't been helped. That's not same day, nor is it even next day. We're on the third day and still no help. Triple digits heading our way... PLUS - And this is was really pissed me off most - When my husband called and gave our address, the lady repeated it back to him incorrectly twice and then argued with him that he said the wrong address but "she'll go ahead and fix it for him" - What?!? I think we know our own address. Maybe she HEARD him wrong twice. Instead pointed the blame on him like he didn't know his own address!! HORRIBLE customer service. We went with someone else. We'll see how it goes. read more

This company is all about quality equipment aAN the best customer service I have ever experienced. The techs they sent to replace my heating and air conditioning and install a waterless hot water heater were extra polite, arrived on time, and cleaned up at the end of each day . My experience with Same Day couldn't have been any better. I highly recommend this company. Mrs B Massey. Vacavillet read more

Couldn't be happier with Same Day Service! I had some HVAC issues.... made a call and they came out the very next day! CALL and ask for COREY!!! read more

I have recently started assisting my grandmother with her home finances and and upkeep. She has always used these folks in the past for her plumbing needs. Unfortunately for same day, this is about to change. So far they have replaced the main line from the street to the home and have also replaced a bathroom sink and toilet. The main line installation was some ridiculously huge amount of money, easily 5% of the value of the whole house and the bathroom work was a couple of grand on top of that. Today I was quoted $700 - $1200 to install a new kitchen faucet, when you consider it is a $100 part, that is some ridiculous labor charges. Going forward we are going to find a vendor with more reasonable prices. read more

Rip off. Is there such a thing as negative stars? Two days ago I placed a non urgent request for de-rooting my sewer main line as my toilets were starting to slow in their flush. I need to de-root almost every year. Have done so for years. Responding to the $89 Main Line Special-Same-Day-Service AD which I found on the internet, I scheduled the appointment. Having been around the block (I am 65) I was careful to ask if there were hidden costs. The sales lady/ scheduler said... "O' no. It'll be $89. A $49 service call will be waived if we do the work. It will be $89. I said great, I just need the de-rooting". When the plumber showed, the toilets were starting to back up. (I informed the plumber the toilets were starting to back up and I immediately realized that was a mistake, since now, things were more urgent and he thought he had me. Although he doesn't know me and doesn't know that I can hold it if I have to). I showed him the access hole and said I needed the roots run out using the $89 special. He said... "Well... the $89 main line derooting requires running the cutting lines back and forth... (that would be work) but we can only do that after we run a camera to "diagnose" and that's not included...." Diagnose what? I diagnosed it for him. I feel like George Banks in Father of the Bride.... There are 8 hot dogs in a package and 12 buns in a package.... Some big shot at the Bun factory got together with some bigshot at the wiener factory ... and they intend to rip off the American Public. George Banks is not going to take it anymore! I sent the fellow packing. Rip off. The plumber was probably 55 years old or so. Seemed nice enough. Seems like he would have learned the Golden rule at such late point in his life. Don W. read more

I called Same Day Service to repair a toilet in Vallejo. They did arrive promptly and were professional but their pricing was laughable. The quote they gave me was for $1250 for the simple job of replacing a toilet. It ended up costing me $250 from an equally reputable licensed plumber. Plus they charged me for a whole home walk-through that I never requested to try to sell more stuff at high prices. I would avoid this company at all cost. read more

Don't hire this company!!! Pay a premium price but get crappy service/job. Supposedly the are trench less but it took them three attempts to find the sewer line. They dug up our yard and did not replace the grass nor provide any compensation. In addition their workers were laying on our brand new fence, blaring their music, smoking cigarettes and left a mess for us at the end of the day. Look elsewhere for they are very unprofessional. read more

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$1200 for a 15 minute job? Had one of their guys come out and look at leak under house. He stated he couldn't fit and gave us "rough estimate" of 1200, but worse case scenario because he couldn't fit to say for sure. We've had them come out before last year and even though they had to come out twice for not fixing leak all the way, we were pleased with work and price. The guy said it would take a couple hours to complete this time and it was literally 15 mins total work time. So we called BS and they refused to budge on price. We had them come back and take out the 2-3 ft pipe and 2 fittings. My husband went to Home Depot and now we're saving a grand. Learn from us and get more than 1 quote. read more

I called these guys up, and they were very nice on the phone, and showed up within two hours. that's where the nice things i can say about them end. I got a call from Daniel, telling me there's no clean out in the house, which means i don't qualify for their $89 drain cleaning. in fact, the only way to snake the clogged pipes was to install a new clean out - at a cost of $1,861. The next day, when I could come in with a friend and look at the drain, we found SEVERAL clean outs. Turns out he didn't even check under the house, and just tried ripping my off to the tune of $1,861. We used the existing clean out, snaked it, and the clog is gone. but the bad taste with this company remains. I would HIGHLY recommend getting a second opinion, if you have to go with them the first time around. read more

WOW! I got a coupon offering a furnace tuneup for $49 and I got so MUCH MORE than I thought! Kolby showed up promptly and went to work on my furnace (which hadbn't been cleaned in a long time). He showed me which parts were worn out, what the furnace starter was doing, then took a shop vac and cleaned it for over an hour!!!. It purred like a kitten afterward--just in time for these cold nights. He also told me about their FIVE year service plan for $165--what a deal!! I didn't know anything like that existed. It's usually $150 to $200 for anyone to come out. Call Same Day Service Plumbing Heating & Air, be sure to ask for and insist you get KOLBY He's great! Very Satisfied custopmer read more

Nice tricks, they almost had me. I would get a 2nd (2nd plumber was just as bad), or 3rd opinion on anything they say!! Nice guys, bad advice. When I was listening to the estimate all I could hear were Eddie Murphy's words in my head "I smell $h!t!" Fun times! Thanks for the BS-timate Same Day but I think I will pass! read more

AC went out in our the house and needed to get fixed quick. My wife called in the afternoon and the technician came in the following day. Jose the technician was very good at his job. He was polite and professional. He got the problem fixed and suggested a few things to upgrade my unit. read more

Review number one: So Far, my huge copper repiping job and drain replacement has been going ok. The job supervisor is trustworthy experienced Rick. I'm in Vallejo. I was unable to get a local plumber to answer me or come over when my ceiling started leaking. I hired Same Day because they answered the phone. Be aware, this company is in Winters, and it is a long commute for the plumbers. This naturally alters the length of time to complete the job, and the ability to get out to your home quickly. This is my first suggestion to Carwin B. Please let your receptionists answer the phone without saying "How can we make you smile today?" It adds insult to injury when you are not able to get out to the customers' home because it is the weekend, and the customer has to go with no water for days. I feel sorry for them, because obviously they are not going to be able to make us smile when we can't get Service on the Same Day. read more

Overpriced. Had clogged toilet and bathtub. Broke our toilet... had to replace it with a new one, but we still payed over $1000 for the service. Within 7 days later the bathtub clogged again, a repairman came and removed the gunk for free, but said our pipes were too old and needed to replace piping out to the street. The repairman gave us an initial estimate of $12,500 dollars and told my father too bad he wasn't a senior citizen you get 10% off. After he told the repairman "yes i'm retired" he rewrote the estimate to $13,905 - $1390 discount making it $12,515 anyway. WOW WHAT A DISCOUNT OF NOTHING!!! Rip off!!! By the way, we opted not to replace the pipes. read more

Not sure why I haven't learned to look at yelp first. Our tub faucet has been leaking for quite a while, it's been on my to do list. Finally got around to calling a plumber. I received a mailer so thought I'd try them out. We have an older three knob tub system, the hot water is the leaking. The technician looked at the tub, that was it. He did not inspect anything. Just kept repeating, "I'm just being honest" and instantly started selling me a whole new shower!!!!! Literally! Yes, my shower is old but it's just leaking. What I'm sure is a $200 tops job, I got sold a new shower for $6,800. And was quoted $865 to fix just what's broken. I hope y'all have fun with my $49. read more

Yes, you can get Same Day service (if you call). And yes, they seem to come on-time with the appropriate notifications, but they will not give any pricing over the phone, they charge $50 just to give you an estimate, and their overall pricing is at least double other plumbing services. Problem solved, at twice the price. Try elsewhere. As for the $89 cleaning special; way too many restrictions for it to be useful to the average person. read more

I mean you have got to be kidding me. Water heater was not working at our business. Manager called and said the technician quoted 4,682 dollars to replace the water heater?????? Wth??? Said it was shot and they don't make parts for it any more. Um....ok...called another company for a second opinion. Turns out it was just the pilot light that was out. 75 dollar service visit and now there is plenty of hot water. This is an absolutely DISGUSTING AND SHAMEFUL SCAM. They can come off with all the bs about professional technicians, workers comp( which is outrageous) etc.... etc but what a joke of a company. RUN AS FAST AS YOU CAN AWAY FROM ANY COMPANY THAT HAS A 2 STAR YELP RATING AND HAS BEEN IN BUSINESS 30+ yrs. YOU HAVE BEEN WARNED.!!! Proceed with extreme caution read more

Still waiting for a return phone call. Called at 10:30 this am. Never rec'd a receipt or copy of warranty for services in June. Charged over $300 to install a $30 part. A/C tune up consisted of my unit & coils being washed with my water hose. read more

I had a stopped up toilet and the technician took one look and proceeded to write up an estimate sheet that had four options. The first two were for installing new toilets - both over $1,000. Their estimate for cleaning out the toilet was four times what I eventually paid another company (local - one guy) that came and charged by the hour. Tip - don't go with companies that try to charge a ridiculous flat rate or try to push crazy options out of line with what you need. Some companies are trained to do that and will prey on those they perceive as vulnerable. If their story seems out of line it probably is. read more

These guys are horrible. I would give them no stars if I could. I called them to try to clear the main drain for my mom's house. Unfortunately the only access was through the toilet. They wanted $900.00!!! Good thing I contacted another local plumber who unfortunately was not available but he said that was too expensive. Should be no more than $200.00. To make a long story short. We ended up paying $300.00 using someone who was able to come right away. Stay away from these guys!!! They take advantage of people who are desperate. read more

Jose was very professional and came out and diagnosed my problem that i didn't even know I had, he told me all of my options it was straight up with me no lies it was great very comfortable with this company would highly recommend them and on top of it after using their services they send you discounts for any services they do and they have plumbing air and heating so I even got 50 bucks off I was supposed to be so request Jose read more

DO NOT USE THEM. GET A FREE ESTIMATE ELSEWHERE!! Went to Lowes and bought a $169 disposal. Called around to find the best price to have it installed. Most plumbers charged by the hour and their range was $100-$130. Most told me it would take about an hour to two hours for the job. I was feeling uneasy about not having a fixed cost on the job so I called Same Day Service Plumbing. Very nice operator took my info and told me that they charged by the job and that there was a $49 charge for an estimate but the $49 would be absorbed into the cost of the job should I utilize their services. I thought well...this should be good. They will come over and give me a fair cost based on what they see. So I booked the appointment. They arrived on time and with a smile like the ad promised...however...the price they quoted was $413.76 and they would give me a $50 discount. I was shocked...I asked if it was a joke. He said no. I asked how long it would take...he said an hour. This is robbery. The labor was almost 2.5 time more than the disposer itself. Needless to say I did not go with them but had to pay the freaking $49. I called the establishment to complain and while it did not solve anything, it made me feel better. The lady who answered reminded me that they have been in business for 25 years. I see why...they probably make all their money with these estimates. read more

They came out and were very nice, the tech coby I think his name was a great guy, he did miss diagnosis and we ended up going with another company, but when my ac went out they were one of the two companies that could come same day(and I literally called 50 shops between Sacramento and Vallejo). Also the next day the owner called and explained what his tech did wrong and apologized for it. So even though I ended up with someone else I still had a good experience with these guys. I would give them a second chance in the future. read more