This is the best body shop in the DMV! Someone hit my car and drove off while my car was parked on…read morethe street. Total Recon made the whole process so easy! I dropped my car off and was given a rental. They took care of all the negotiations with the insurance company and kept me informed the whole way. They only use OEM replacement parts and the results were fantastic! The detail job they did was also terrific. I always take my car here and recommend them to anyone that needs body work done!

I had a very disappointing and frankly frightening experience with Total Recon. My 2014 Tesla Model…read moreS was towed here on October 3, 2025, after an accident. They gave me a repair estimate of $17,335.18 on October 15, which seemed reasonable, and I assumed work was being done. For over two months, I waited with no updates. Suddenly, on December 5, they emailed demanding the loaner back immediately and threatened a police report for "failure to return a rental vehicle." I called their rep (Alfonso), who said he would extend the loaner--he never followed up. That evening, the loaner was remotely disabled (Valet Mode) while I was driving, stranding me overnight in 20°F snowy/rainy weather on a busy DC street. I had to pay for towing myself to avoid freezing. The next morning (December 6), they called police (Rockville and Prince George's County), claiming I failed to return the rental. They also told officers my Florida license was "fake" or fraudulent. Police cleared me immediately. I repeatedly explained my disabilities (immune-compromised, OCD, ADHD, anxiety) and asked for accommodations to get my medication and belongings from the loaner (less than ¼ mile away at a friend's house). They refused and left me stranded without transportation or meds ever since. Now they demand over $14,000 in storage/rental fees--almost as much as the repair estimate--yet no work was ever done on my car. I have video, emails, bills, and records. This was unsafe, unprofessional, and unacceptable. Avoid if you value safety and clear communication.

// 4 stars overall experience over 4 days of service for 1 issue…read more May 2022: My major issue was that my break was making a click when I was coming to a stop. I was told they couldn't figure out the issue so they need to call Toyota headquarters which takes a whole. Couldn't wait longer so I rescheduled. May 2022: on my rescheduled trip, I waited eight hours for them to tell me they contacted the headquarters to fix it but of course it was not fixed. I did lose faith July 2022: came back to drop off for the same issue. I found out that back in October 2021 Springfield Toyota installed my break pad and associated parts incorrectly so it was making a cracking noise. Therefore Fitzgerald was able to put on new hardware to fix the whole issue. I tell you once my issue was fixed my life was so much easier. Thank you to the technician that figured out the issue finally. I am satisfied. The one less star was because when I picked up the car the lady who processed my pickup was less than enthused to work there.

Just changed oil in this store. It's horrible experience. With a valid coupon, I should pay about…read more$5 add tax. But they finally charged me $35. The coupon is very clear " regular oil change with coupon now is $4.95". But from the front desk lady to the manager, they excused it' s just an example not the final price. No one showed any respect to the customer. All of them just cheated you, and squashed your money. Never want to see these ugly faces again

OUTSTANDING WORK & PRICE!!! I had a dent in my Tacoma's tailgate that was right across a…read morefactory-bend, making the repair a nightmare. Oscar did an absolutely TERRIFIC JOB completely removing that disfigurement and...are you ready for this?...LESS EXPENSIVE THAN ANYONE ELSE IN THE AREA!!! C'mon folks...this kind of work, AT YOUR HOUSE, for less than ANYONE ELSE?!?!? Some of my neighbors have seen the work and have asked for his contact information. I HIGHLY RECOMMEND Oscar and his company, Dent Restoration. THANK YOU OSCAR!!!

Oscar did a great job fixing the dent in my car's front fender. Fair pricing -- it cost about a…read morethird of what the auto body shops wanted for a painted repair. He was polite, professional, and appreciative. Will definitely use his services again!

Chas is amazing and does great work! Thank you for helping with the scratches I had on my car. The…read moremost reasonable price I've found.

Chas detailed my car interior at my workplace. The communication was clear and good. He was right…read moreon time in the morning and finished as expected. The car looks and smells great. I'd definitely use his service again.

I depend on yelp reviews to select businesses of all types. I rarely leave reviews though! But this…read moreis the place to go. Wally is the best! Hard for me to trust and a worrier but I felt immediately confident and in good hands. Do not hesitate to use this business! Results were perfect.

I had accidentally tapped a pillar with my car door and it wouldn't close quite right although had…read moreno obvious damage to any component. I saw the great reviews here, so brought it in to see what could be done because it seemed obvious that something was just misaligned. Tech came out to inspect my car and was telling me I definitely needed new hinges! I might need a new door! This is going to run a lot of money! That they weren't going to try to investigate a misalignment because they wanted to do things "the right way!" Sure buddy. I thanked him, left and went to the body shop just down the street. Where a tech took a look at the door, determined that the A-pillar on the car door hinge had just gotten bumped out of place, bumped it back into place which fixed the problem, and within 15 seconds sent me on my way. Didn't even charge me because it was such a minor "repair" if you can even call it that. Royal might be good at what they do, I don't know. But they tried to upsell me on a repair that was thousands of dollars for something that wasn't even broken and was a component easily pushed right back into place. So definitely get a second opinion if you go here.

I recently had my first service visit with Cold Comfort, and I was very impressed. Jerry was the…read moretechnician who came out, and he was knowledgeable, thorough, and easy to talk to. It can be difficult to find honest and reliable HVAC companies, but this experience stood out. I had several questions prepared about my refrigerant, capacitor, and overall system, but I found that I did not even need to ask them because Jerry naturally addressed those topics during our conversation and explained everything clearly. He also completed a detailed inspection of my HVAC closet and offered a helpful recommendation for a better filter. The service was straightforward, with a flat fee and no upselling or pressure, which I really appreciated. Overall, it was a great experience, and I will definitely be using Cold Comfort again for my annual maintenance.

Called at 2 PM on a Friday when the A/C went out ahead of a 90+ degree weekend. Jary showed up at 5…read morePM and efficiently diagnosed and fixed the problem within 20 minutes. I know who I'm using for HVAC going forward.

Have brought multiple cars here, and refer my friends. Always do a good job, in a timely manner.read more

I love this place I went for my Last car a year ago and most recently my new car a few days ago…read more The gentleman who did my car was amazing... Thank you

Needed to get a safety inspection done asap. We ended up choosing this one because of the…read moreavailability and reviews about honesty. The entire process was super quick and easy. The initial dropoff was a bit confusing as there is limited parking space however we found an unmarked area in the middle of the street for dropoffs. Once we got inside the shop, the rest was easy. The shop had a lowkey vibe and theres a separate waiting room. We were surprised when we received an email confirmation that they were done as we had just sat down for lunch nearby. The entire inspection took under 40 minutes. Very happy with the service and glad we chose this place! Highly recommend if you need a safety inspection.

I always go to Boris for any car-related issues 15 year ago. I was introduced to him by a…read morecolleague. I hadn't visited his shop for over three years since I bought a brand-new Toyota Corolla, but recently someone hit the passenger-side mirror on my car. I needed the mirror fixed in order to drive, and as always, Boris came through in a timely manner. He ordered a new mirror and even installed a temporary mirror so I could drive home safely. Boris is honest, and his team is excellent. I've never had any issues with the front desk or his mechanics.