TOTAL RIP-OFF! I was rear-ended while waiting at the…read morestoplight with my tesla model y. The only damage was on a small portion of the liftgate. They took over three weeks for the repair. We asked for a shorter time since it was my daughter's spring break. At first they said it was ok but then they changed their mind. They insisted on a minimum of three weeks. I think that they run a racket on the tesla loaners and charge the insurance with luxury rentals. Their main focus was to secure as much money they could procure for themselves ignoring all the requests of the customers. In total they took around $12,000 for a repair of less than $2000 for an average paint shop. (they tell everyone a minimum of three weeks!)

I had a very disappointing and frankly frightening experience with Total Recon. My 2014 Tesla Model…read moreS was towed here on October 3, 2025, after an accident. They gave me a repair estimate of $17,335.18 on October 15, which seemed reasonable, and I assumed work was being done. For over two months, I waited with no updates. Suddenly, on December 5, they emailed demanding the loaner back immediately and threatened a police report for "failure to return a rental vehicle." I called their rep (Alfonso), who said he would extend the loaner--he never followed up. That evening, the loaner was remotely disabled (Valet Mode) while I was driving, stranding me overnight in 20°F snowy/rainy weather on a busy DC street. I had to pay for towing myself to avoid freezing. The next morning (December 6), they called police (Rockville and Prince George's County), claiming I failed to return the rental. They also told officers my Florida license was "fake" or fraudulent. Police cleared me immediately. I repeatedly explained my disabilities (immune-compromised, OCD, ADHD, anxiety) and asked for accommodations to get my medication and belongings from the loaner (less than ¼ mile away at a friend's house). They refused and left me stranded without transportation or meds ever since. Now they demand over $14,000 in storage/rental fees--almost as much as the repair estimate--yet no work was ever done on my car. I have video, emails, bills, and records. This was unsafe, unprofessional, and unacceptable. Avoid if you value safety and clear communication.

Harmett Suri was my salesman for a lease and I had an excellent experience with him. I will use him…read moreagain.

Review of Fitzgerald Toyota Gaithersburg - Selling My Vehicle…read more My experience selling a truck to this dealership was extremely frustrating and I would caution anyone considering doing the same. They require sellers to deliver the vehicle to the dealership, stating they will reimburse the cost of a rental car for the trip home since they do not pick vehicles up. I followed their process exactly and rented a car for the return trip. Despite multiple attempts to contact them afterward, I was never reimbursed for the rental they recommended. . Payment was also delayed. They received the title on February 5th but did not issue payment until February 13th, and that only occurred after I reached out twice asking for an update. Another concerning point: the truck was listed for sale on their website before they had paid me or even received the title. To make matters worse, my license plates were never returned. I have documentation of the agreements, the premature listing, timeline of title delivery and payment, and my attempts to follow up about the rental reimbursement. Overall this process felt disorganized, poorly communicated, and far more difficult than it should have been. If you plan to sell a vehicle here, I strongly recommend getting everything in writing and being prepared for delays, last-minute price changes, and follow-up issues.

OUTSTANDING WORK & PRICE!!! I had a dent in my Tacoma's tailgate that was right across a…read morefactory-bend, making the repair a nightmare. Oscar did an absolutely TERRIFIC JOB completely removing that disfigurement and...are you ready for this?...LESS EXPENSIVE THAN ANYONE ELSE IN THE AREA!!! C'mon folks...this kind of work, AT YOUR HOUSE, for less than ANYONE ELSE?!?!? Some of my neighbors have seen the work and have asked for his contact information. I HIGHLY RECOMMEND Oscar and his company, Dent Restoration. THANK YOU OSCAR!!!

Great job! Appreciate the great work. My car looks awesome.Oscar even took care of a few very small…read moredents that was not part of the work initially.

Chas detailed my car interior at my workplace. The communication was clear and good. He was right…read moreon time in the morning and finished as expected. The car looks and smells great. I'd definitely use his service again.

Reached out to Chas this past weekend (Saturday) for a last minute appointment on Tuesday for a car…read moredetail. Quick response and showed up to my house on time. He did an amazing job with my car. I primarily have a lot of hair in my car because of my dog. I appreciate the details of degreasing my engine and using clay bars (because not every detailer does). My tires were the best part. Chas is incredibly fair with pricing and got the job done in about 3.5-4 hours. Highly recommend.

I depend on yelp reviews to select businesses of all types. I rarely leave reviews though! But this…read moreis the place to go. Wally is the best! Hard for me to trust and a worrier but I felt immediately confident and in good hands. Do not hesitate to use this business! Results were perfect.

I had accidentally tapped a pillar with my car door and it wouldn't close quite right although had…read moreno obvious damage to any component. I saw the great reviews here, so brought it in to see what could be done because it seemed obvious that something was just misaligned. Tech came out to inspect my car and was telling me I definitely needed new hinges! I might need a new door! This is going to run a lot of money! That they weren't going to try to investigate a misalignment because they wanted to do things "the right way!" Sure buddy. I thanked him, left and went to the body shop just down the street. Where a tech took a look at the door, determined that the A-pillar on the car door hinge had just gotten bumped out of place, bumped it back into place which fixed the problem, and within 15 seconds sent me on my way. Didn't even charge me because it was such a minor "repair" if you can even call it that. Royal might be good at what they do, I don't know. But they tried to upsell me on a repair that was thousands of dollars for something that wasn't even broken and was a component easily pushed right back into place. So definitely get a second opinion if you go here.

I recently had my first service visit with Cold Comfort, and I was very impressed. Jerry was the…read moretechnician who came out, and he was knowledgeable, thorough, and easy to talk to. It can be difficult to find honest and reliable HVAC companies, but this experience stood out. I had several questions prepared about my refrigerant, capacitor, and overall system, but I found that I did not even need to ask them because Jerry naturally addressed those topics during our conversation and explained everything clearly. He also completed a detailed inspection of my HVAC closet and offered a helpful recommendation for a better filter. The service was straightforward, with a flat fee and no upselling or pressure, which I really appreciated. Overall, it was a great experience, and I will definitely be using Cold Comfort again for my annual maintenance.

I have used Cold Comfort HVAC Services many times and I won't use anyone else. They are honest,…read morecompetent, hardworking, and have reasonable prices. It's extremely rare to find a company with integrity these days that believes in great customer service. When you call them there is no need to have any anxiety. Relax, you will be in great hands. I give them an A+++++++ rating. I highly recommend.

Have brought multiple cars here, and refer my friends. Always do a good job, in a timely manner.read more

I love this place I went for my Last car a year ago and most recently my new car a few days ago…read more The gentleman who did my car was amazing... Thank you

Needed to get a safety inspection done asap. We ended up choosing this one because of the…read moreavailability and reviews about honesty. The entire process was super quick and easy. The initial dropoff was a bit confusing as there is limited parking space however we found an unmarked area in the middle of the street for dropoffs. Once we got inside the shop, the rest was easy. The shop had a lowkey vibe and theres a separate waiting room. We were surprised when we received an email confirmation that they were done as we had just sat down for lunch nearby. The entire inspection took under 40 minutes. Very happy with the service and glad we chose this place! Highly recommend if you need a safety inspection.

I always go to Boris for any car-related issues 15 year ago. I was introduced to him by a…read morecolleague. I hadn't visited his shop for over three years since I bought a brand-new Toyota Corolla, but recently someone hit the passenger-side mirror on my car. I needed the mirror fixed in order to drive, and as always, Boris came through in a timely manner. He ordered a new mirror and even installed a temporary mirror so I could drive home safely. Boris is honest, and his team is excellent. I've never had any issues with the front desk or his mechanics.