the staff is extremely nice. I'm glad I picked that office:)…read more I need 85 characters??? I was done!!

My family and I love this office . The type of care they provide is the best. From cleaning to…read morecrowning to whitening I've done it all and the staff are always courteous . They help create a great atmosphere. lol I'm a big baby when it comes to my mouth and I haven't ran out and screamed in the waiting room yet since they opened in 2012 so I recommend everyone come here

My daughter has good memories of her surgery, which is saying alot! I'm in need of surgery, and am…read morehappy to see the nice reviews.

Dr. Trombly and his team were amazing from initial consult all the way through post op. I had 4…read moreheavily impacted wisdom teeth removed. And, I didn't feel a thing. Prior to the procedure they made sure I had everything I needed post operation. During, they were kind and professional, and after Dr. Tromblay called me a few hours later to make sure that I was doing okay, and to make sure I was ready for the all of the post op swelling. He came highly recommended from my dentist and mother, and I know why.

after being refused by my insurance for jaw pain procedure, a corrected request was eventually…read moresent. approval granted but now told I would be responsible for the large co pay. person I spoke to from McNally had a bad attitude trying to rush me off the call. as I am unable to afford the co pay, months of dealing with them resulted in cancelling the appointment. Not happy generally with their service although Julie was more helpful arranging for a second approval request Roger Johnson

I needed a tooth extraction and was extremely nervous. Everyone from the receptionist to the…read moresurgeon made me feel completely at ease. There are not enough adjectives to say how wonderful Dr. Ambrogio and the entire staff are. I hope I won't need oral surgery again, but if I do Dr. Ambrogio is the only surgeon I will use.

Top notch dentist with clear and evident skills that obviously show when he introduces himself to…read moreyou. Smart and Bright and not too many Docs have this...I highly recommend him to anyone....

You get appointments quickly. Everybody here is really nice and Dr. Mike is a great dentist. They…read morehave all the latest technology. Very different from my elderly retired dentist. Highly recommended.

From the owner: A 1980 graduate of Georgetown Dental School,read more

I cannot say enough good things about Dr. Erik Sayles. I saw him for severe complex TMJ disorder…read more I will start this review by saying I have dealt with many, many Drs in the last 15 years because of the MS and several co-morbid illnesses that I've had to contend with. I have a well rounded experience with Drs who make a difference and those who don't. With saying that, I highly recommend Dr. Erik Sayles, Oral Maxillofacial Surgeon. He is a doctor who makes a difference. He was on time, alert and attentive, extremely knowledgeable. Who also carries the best bedside manner and is friendly, compassionate, listened, intelligent, thought outside the box, thorough with exam, and thorough with suggestions and options to proceed forward, as well as, has great follow up to make sure you are well taken care of. He made sure that I was completely comfortable with all the decisions along the way

The entire experience sucked! From meeting the so called dentist ERIC, who has absolutely no…read morebedside manners, to him yelling at me for making loud noises (because I was nervous) and was having 2 molars extracted, as he tells me to be quite because he had other patience in the other rooms and didn't want them to hear me, to the fact I never received my prescription for my antibiotics after calling twice. I DO NOT recommend this place for anyone!!!! OH yeah, I was told the extractions would run me about $300. Then they found out I had dental insurance and charged my insurance company almost $1,000 and I had to pay $160 out of my pocket as well. So over $1,000 for two teeth to be extracted and he left a piece of one tooth in my mouth!!! I will not be going back there ever!

First, the staff was pleasant. After that, some concerns - the forms could use an upgrade. Some of…read morethe questions (and the signs in the restrooms) were not very inclusive of trans-people. What difference does it make what gender someone is for their dentistry?! There was one very inconvenient outlet in the waiting area (2016, nearly everyone has devices and for the length of the wait, it'd be nice to be able to charge them). I came in for an emergency extraction. I was in pain. I then had to have an exam, xrays, get pitched for their services before getting an appointment to pull my tooth. The website said - Basic Cleaning ...Starting at $102 $82 Savings of $20 Filling: Amalgam ...Starting at $161 $129 Savings of $32 Filling: Composite ...Starting at $176 $141 Savings of $35 Crown ...Starting at $1223 $979 Savings of $244 Simple Extraction ...Starting at $194 $156 Savings of $38 I had a simple extraction, which costed $362.00. I'm not certain why it was $200 more than the advertised price. Overall, my 3 rating is generous.

Everything there dentist is very impatient tells you you're not in pain when you are they take a…read morebreak and come back to you. 20 minutes later like you don't matter. Pricing is extremely high and they charge you for services that they don't even do or should I say they overcharged you for services they do. Not sure they are never clear.

Horrible -service - terrible policies The dentist was rude…read moreand actually said he didn't care what the patient wanted Dont go there, go anywhere else

Went there to have 4 extractions and get a bottom denture. The doctor doing the extractions broke a…read moretooth he was extracting and left a part of the tooth in my gum. It is very painful, and I have to back this week and show them what they did. So now I have to get this removed. I'm sure this is going to be painful and am not looking forward to it. If they think I am going to pay for their mistake they are crazy.

So I have to be brutally honest about this place, It's made me so angry over the past year that I…read morehad to express this somewhere where people would hopefully listen. I started going here after losing a family member that was near and dear to my heart, which made me realize that I needed to start taking better care of myself medically, So I applied for masshealth, got approved got a new doctor and... Courtland Dental. Now my experience started in Holyoke offices first, Nothing against the staff personally, They were very friendly, had great attitudes, and were all very nice too me. But I went in because the beginning of my process included removing teeth that were infected and the only way to save them was going to be route canal (NO) so I chose removal and went for partials instead... Now to the part that started this crisis, After going into Holyoke for the gel crap they have to use to make the indents for your partials I went in for a fitting afterwards. Then the offices at Holyoke temporarily shut down but they ASSURED me that my paperwork and my partials would be at the Springfield offices, they were not and I had to call them myself to schedule yet ANOTHER appointment for the gel crap once again, left, came back for the other appointment to make sure they fit... Then apparently "FED EX lost the paperwork"... so they made me come back AGAIN FOR THE THIRD TIME for more of that gel crap... Now I am on the fitting part, but funny thing, No one is picking up there phone at the Springfield offices, now you may be thinking "Ohh, you are probably calling at a bad time." Ok, that's fair if I tried once a day... but how about 17 TIMES IN THE SPAN OF A WEEK?! And some others may be going "Ohh well they transfer you to an office that can help further" Ohh well that's amazing... If more people there actually understood me over the phone instead of having a language barrier over the phone. Now don't get me wrong I did get some people who were fluent in English but even THEY were unhelpful. I have been very patient, I have been very calm with these people every time I have ever stepped foot in that office despite living two towns over. I am now at my breaking point, If you are looking for a dentist and cannot find anywhere else to go, You are better off ripping the teeth out of your mouth yourself than going through this anger inducing process, I am still in the process of finishing this place here, but once this procedure is done, I will never return to this place again.

seek another dentist spot . Walk in avoid getting hit in the head with balls being kicked all over…read morethe waiting room . make way to registration desk to be told my kids appointments were cancelled when myself or my wife never cancelled them . Do your self a favor find yourself a more professional place for your dentist work this place is not it

I have been to his office several times. In all honesty, I cannot recommend. Initially, I went…read morefor the bottom half of a tooth broke off. The tooth had to be extracted, and I was in pain over a week. I was advised to replace bridge I had would cost a certain amount, I felt the price was too high. So, while he was addressing one issue, I asked if the price could be lower. He went back and forth what would be needed. He kept bragging how he was the best dentist. Finally, when he realized I would not go for price he stated. He stated he could do nothing. At my last visit for teeth cleaning, a different person than the one I had been accustomed to did my cleaning. This woman did not explain things well, was extremely rough, and never gave me a breather. She started to floss my teeth, and I had to stop. When I went to the receptionist, I was very angry. I was not going to say anything. Then, this totally unprofessional woman goes to the receptionist and says she (meaning me) just got up and left. At that point, I got mad and stated why I was so angry. Woman then says that she was cleaning my teeth (that justified her extreme roughness) and at that point I lost it. She then says why didn't you say anything-I just looked at her (how can someone say something when something is in their mouth). Then, she and the receptionist go running to the dentist like two idiot children. At that point, I left. Finally, I cannot comprehend how this dentist was ever rated number one.

Excellent care quality. Accommodating in every aspect of his professional dentistry. When he fixes…read morea dental problem, it stays fixed. He works quickly and without pain. He is great for emergency visits, very accommodating, again, the patient's comfort is first. The office is clean and neat. All staff are professionally presentable; you won't about the hygiene in this office. His apt. scheduling is flexible, if you can not get the EXACT time or day, it will be as close as possible, but in 3 years, I always got the time slot I feel comfortable in.