great work, reasonable pricing , quick service. Have been going here for years. have taken in all…read moretypes of cars for body work engine repair anything i have trouble with. Has always satisfied.

This is old but I finally decided I need to say something. Pons Auto took me and my insurance…read morecompany for a ride-he took my insurance money, which I was asked to give in cash to pay his employees at the time. he was recommended by a friend who said she trusted him so I went ahead and did that. she ended up getting screwed b by him also on her auto body repair... he did nothing that was recommended by insurance, he used bingo to fix my door runner, the edge below the door stepping out of car-it was a tiny dent that turned into a monstrosity! within 2 years the bondo started to break and come off in small pieces that ended up on chunks!! he also painted my car wrong and then asked me if I wanted to leave it that way!!?? I waited over a month! I was going to turn him into the Bureau of Automotive and wish I had; that was over Covid and I was very sick, and the statute of limitations had run out. I used my end of the insurance to cover my car since I paid for the that "little"dent with my liability. This happened within a couple weeks of owning my car. My car is ugly and ruined, the insurance paid around $3,000. Him and his company are a fraud. Why am I writing this now? Because I just came across a really nice looking website and am furious he is still in business!! Maybe I can still file a report or go back to State Farm even though it's way late. They need to know. I will never, and haven't ever gone to another independent autobody shop since, they need to be AAA approved. And thinking about that, I will check into that too. They ruined my car. I also had to ask for receipts; he was out to con me from the start Denise Edgell 714-323-0124

we brought our vehicle to Orozco's for an electrical issue, taking a chance they could help us, and…read morewere very very happy with the service we received from the manager and the technician assigned to our vehicle. the technician needed to be a specialist (why we chose Orozco's!), and we were impressed with the roster of professionals there, as well as the expertise applied to resolving our vehicle's problems! we are very grateful for the thoughtful and timely communication and the enthusiastic personal service. i'm not going to say this happens very often, but i felt their dedication to our vehicles challenging issues likely took more time than they assessed, yet they honored their estimate and kept us informed throughout, making the value of our visit exceptional. highly recommend Orozco's, they have earned our loyalty.

Had a issue that was so amazingly resolved by 'EDDIE' that I am compelled to write another review…read more Sir, your professionalism, even under unwarranted pressure shows the character of the business and those who work there. Thank you.

Very good work, Very Trustworthy, and the customer service is the Best !!!!!!! I have been…read morebringing all my Cars only here for the Last 15 years !!!!! I Recommend this spot to everyone !!!!

They were very helpful, fixed all the issues with my car and were informative on things I should…read morepay attention to. Didn't charge me an arm and a leg for service. Good neighborhood mechanic.

Always satisfied with Sergio and David and team. They are the the best. Honesty always pays off…read more Great people pls keep up the great work. 100%.

Everything single time I come David explains everything and you feel like family. I always…read morerecommend them.

Vehicle issue: 2018 MB GLE350 Hub Replacement…read more Add On: Rotor and Brake pad replacement A Family owned shop who are very knowlegable about European cars, the proposal that Erwin suggested to avoid having the same issues with the other wheel hub made me think and asked myself, how come I never thought of the idea and by fully understanding the proposal I agreed to the plan... Ladies and Gentlemen this shop is a Diamond in Long Beach area! The Father and Son tandem really do have a golden heart, they understand the customers pain points and problems and will resolve your issue in a way that is super impressive and of course they don't charge you an arm and a leg like other shop do! Pricing is very very reasonable and you won't even think twice. Thank you Kc and Company I really appreciate your service!

I love working with Erwin and Christian, they always take care of me at a great price and quickly…read more They also have lots of connections to other automotive needs if needed. Thank you.

I have been going to K J Lee automotive for the past 2 years. They do good work, provide prompt…read moreservice, communicate what is going on and give accurate timelines for completion. I would not hesitate to recommend their services to anyone looking for a mechanic.

K.J. Lees automotive is a Triple AAA official garage. I came…read morein with what seemed to be a sure bad fuel system , after diagnosed it was a bad key fob. Reinaldo had an anti theft partner come out and make a new key. Very hospitable very transparent. Ask for Reinaldo or Mark.

As a couple of other reviews have said, sadly the service at Joe's Auto has declined recently. I…read morehave been coming here for all my vehicles servicing since we moved to the area about 5 years ago. My first time here I had a great chat with Joe and every time I visited since he remembered where I was from and asked how our other vehicle was. His son, Adam, was equally friendly and ran the shop really efficiently always taking the time to explain diagnosis, recommendations and show us parts that were replaced. Now, there is a gentlemen running the front desk called Augustine and all this has changed. Our vehicle was back in the shop for an on-going check engine light related to a leak in the evap system, Augustine called me to tell me they had diagnosed 3 separate sensors that were all faulty and needed replacing. 2 of these had already been replaced by this shop last year when this engine code first started. When I asked him to explain the 3rd sensor to me he was either unwilling to or unable to, I asked because it sounded very similar in name to one of the others and wanted to verify which one had already been replaced. I ended up having the other 2 replaced under warranty and plan to find another shop for our repair needs now. Additionally, when Augustine called me to let me know my vehicle was ready I asked what time they closed. He told me 4:30pm (despite their advertised hours saying 5:00pm). I left work early to drive my wife to the shop to collect the car, arriving at 4:25pm only for the shop to be locked up and no one there. When I asked Augustine about this the following say he said he thought I would probably be coming the following day and "it was getting late". I asked if it would be possible to speak with Adam and he told me that Adam doesn't work there anymore. I asked whether the shop had changed hands and he insisted that Joe is still in charge, although when I asked when it would be possible to talk to Joe I was told that he wasn't available and he just "randomly drops in". I'm sorry to see the customer service and professionalism decline at this shop but having older vehicles, we have to trust that the the mechanics working on our vehicles and the shops we take them to are giving us all the information and the correct information. It no longer feels that way at Joe's

I hate having to write this review, but I feel I have no choice…read more I've been bringing my vehicles to Joe's Auto for years. I've trusted them with my family's cars, my previous vehicle, and most recently my Nissan. When my check engine light came on, there was no question where I would take it. After diagnosing the vehicle, I received a call from one of the newer staff members informing me that I needed a spark plug kit and a fuel injector, with an estimated cost of around $1,200. I declined the fuel injector repair, yet still paid over $1,100 for the work that was completed. Unfortunately, about a week later, the check engine light came back on. I brought the vehicle back, but I never received a clear explanation as to why the light had returned. I left believing the issue had been resolved. Then, on June 17, the check engine light came on again. I immediately called Joe's Auto. Instead of asking me to bring the vehicle in right away, I was told to bring it in the following day. After spending over $1,100 on repairs that apparently did not fix the problem, I expected a greater sense of urgency and concern. Because I no longer felt confident that the issue was being taken seriously, I took my vehicle to the dealership and paid additional money to have the problem addressed. I called Joe's Auto to let them know what had happened, but the response was disappointing. The only explanation I received was that the parts were under warranty and that I should have brought the vehicle back in. I understand that parts can be under warranty, but after multiple visits and the same problem continuing to occur, I expected some level of accountability, concern, or even an offer to work with me toward a resolution. Instead, I felt dismissed. I've been a loyal customer for years, which makes this experience even more disappointing. Unfortunately, based on how this situation was handled, I will not be returning.

Amazing service and family owned…read more Support locally owned businesses! They went over and beyond to fix the lights on vintage VW 1969 kombi bus. Thank you!

I brought my Promaster cargo van in to have the transmission oil changed, and Nick did an…read moreoutstanding job. Not only did he handle the service quickly and professionally, but he also took the time to explain everything in detail so I understood exactly what was being done. What really stood out was how he went above and beyond--walking me through other parts of the van, explaining what they do, and giving me tips to keep everything running smoothly. It's rare to find a mechanic who's both knowledgeable and patient enough to make sure their customers feel informed and confident about their vehicle. I really appreciate the extra care and will definitely be coming back. Highly recommend this place!